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Le Grande Bali

Hotels
8.2
/10
Very Good
1,725 reviews

What Guests Say About Their Stay

Staff Friendliness (18)
Room Space (18)
Surroundings (16)
Bedroom (16)

Denis F.

10.0
/ 10
Very good hotel. Clean, good pool, nice view. The staff is very friendly and helpful.

leila f. h.

10.0
/ 10
Really cool hotel, comfortable, close to the golf course. The best hotel, the view is beautiful👍
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Rika

9.4
/ 10
Wow, I got an upgrade to a suite without a charge, the staff were friendly, the location was a bit inside but safe to take a car, there wasn't much variety in the food but it tasted good, I'll come back again when I go to Bali.
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Aulia M.

9.7
/ 10
Highly recommended, strategic location close to the beach and city. Spacious and comfortable rooms, room facilities function well. The staff is very friendly. Next time I go to Bali again, I will definitely stay here again.
See original

Hadriansyah Reza

10.0
/ 10
Hotel dengan suasana yang sangat baik ditambah keramahan petugas resepsionis yang ramah dan membantu serta sarapan yang enak.
In the Area
See Map
Jalan Uluwatu, Pecatu Graha Blok 5, Uluwatu, Badung, Bali, Indonesia, 80361

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Le Grande Bali is located in area / city Pecatu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Le Grande Bali

Jalan Uluwatu, Pecatu Graha Blok 5, Uluwatu, Badung, Bali, Indonesia, 80361
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Lobby Le Grande Bali
Exterior 2 Le Grande Bali

Discover More About Le Grande Bali

Enjoy the tranquility of a secluded retreat without missing out on everything that matters. Just minutes from local markets, dining options, and essential services—yet far from the hustle and bustle. 3 minutes to Dreamland Beach | 5 minutes to the clinic | 8 minutes to the local market | 12 minutes to the hospital

Located on Jalan Uluwatu, Pecatu Graha Blok 5, Badung, Bali, Le Grande is nestled amidst a green, cool, and beautiful golf course. As if that weren't enchanting enough, guests looking for a vacation will surely be satisfied spending time here.

This luxury resort offers 190 rooms. These units are divided into several types: Deluxe Room, One Bedroom Suite, and Two Bedroom Suite. Except for the Two Bedroom Suite, all room types can accommodate a maximum of two adults.

Overall, Le Grande's design is modern with touches of quality wood throughout the furnishings. The resort's comfort, service, and facilities are undeniable. In addition to its 5-star rating, it has also received numerous awards in the tourism industry. Such as the Bali Tourism Awards 2015: Bali Leading Golf Resort and several others.

This property has two swimming pools. The poolside is often used as a wedding venue by guests. However, the resort's expansive green gardens are also a suitable wedding venue.

In addition to swimming, guests can play golf. The views from this spot will also enhance their game. For those who prefer tennis, the resort also provides an outdoor tennis court.

The spa and massage facilities at Le Grande Bali can be used to relax tense muscles after a busy routine. Le Spa Luxury Balinese offers guests the option to enjoy the luxury of a spa.

For dining, the Grande Café Restaurant is an excellent choice. D'Bar is located beside the pool and serves a variety of premium drinks, cocktails, and snacks to accompany guests' relaxing time.

Meanwhile, the Grande Café Restaurant, open from 7:00 AM to 11:00 PM WITA, offers a variety of international buffet dishes, steaks, seafood, and more.

Le Grande is not particularly close to tourist destinations. Although always crowded with visitors, this doesn't mean there aren't exciting alternatives in the area. Near the accommodation, there's the beautiful Dreamland Beach, which is like a private beach; guests can reach it by traveling 1.72 km.

Besides Dreamland, guests can also visit the New Kuta Golf area. Here, visitors will find equally stunning views, especially at sunset. It's no wonder that many weddings are held at this sea cliff golf course. To reach it, guests only need to travel 0.50 km from the resort.

Le Grande Bali isn't just a prime destination for beach lovers. Guests seeking a tranquil atmosphere combined with luxury and comfort can also find it here. With Le Grande Bali, make your vacation stay even more meaningful.

All facilities in Le Grande Bali

Bar, Cafe and Lounge Le Grande Bali
Bar, Cafe and Lounge
Swimming Pool Le Grande Bali
Swimming Pool
Entertainment Facility Le Grande Bali
Entertainment Facility
Fitness Center Le Grande Bali
Fitness Center
Functional Hall Le Grande Bali
Functional Hall

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Fitness center
  • Library
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Spa

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Vegetarian meal

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon

Sports and Recreations

  • Billiard
  • Fitness center
  • Tennis

Transportation

  • Area shuttle with surcharge
  • Secure parking

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Le Grande Bali

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Le Grande Bali
190
Number of floors in Le Grande Bali
4
Another facilities in Le Grande Bali
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Le Grande Bali

What are available facilities at Le Grande Bali?
There are top facilites at Le Grande Bali such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Le Grande Bali?
The standard check-in time at Le Grande Bali is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Le Grande Bali provide breakfast?
Yes, Le Grande Bali provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Le Grande Bali have?
Le Grande Bali is a 5.0-star hotel.
How many floors does Le Grande Bali have?
Le Grande Bali has 4 floors.
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More Reviews from Other Guests in Le Grande Bali

Overall Ratings & Reviews Le Grande Bali

Traveloka (1,402)
Other sources (323)
8.3
Very Good
From 1,402 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.1

Service and Facilites

8.4

People often mention about Le Grande Bali
All
Staff Friendliness (20)
Surroundings (17)
Room Space (17)
Bedroom (17)
Bathroom (16)
Taste (16)
Family Friendly (14)
Variety (14)
Ambiance (13)
Hotel Area (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Le Grande Bali

Number of reviews per page
20
40
Customer reviews
yessica r.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
What I truly love here is the tennis facilities, although we still had to pay. Only the bathroom was leaking, and the water from the shower area got into the whole bathroom and was slippery!
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve. Warm regards, Guest Relation
Adelheid A. P. P.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
When I stayed with my husband and children, overall everything was ok.. From the c/i process all the FO staff were very friendly and helpful as well as the F&B staff for room service, restaurant and kitchen were very friendly.. It was very unfortunate when I wanted to order food at the pool bar (older male staff not young ones) the staff were unfriendly and discriminatory, the treatment was very different when serving foreign tourists, when I asked to request a menu, order a menu, ask about the menu and when paying was very unfriendly, no eye contact, no smile at all.. But when I noticed he (the staff) was very friendly with foreign tourists, laughed and when there were foreign tourists ordering he was very friendly and smiled. Incidentally, I also work in the hospitality sector and the F&B and FO sections also used to be in a Jakarta hotel and now I live in Bali, indeed we like to stay from one hotel to another when our children are on school holidays.. It is very unfortunate when the staff from other outlets are very friendly to guests but disappointed with the service by staff who are picky in serving.. Please improve again especially the service in the Pool Bar section so that local guests who stay do not feel discriminated against if necessary, training should be held on how to provide good service to all guests.. Thank you..
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve. Warm regards, Guest Relation
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 15 week(s) ago
Amazing hotel...5 star facilities...but it's a bit far from the city center
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very cool, want to stay there again
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel atmosphere is very comfortable and the staff is very friendly.
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Andy C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The place is nice and fun
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Phan B. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very spacious room, comfortable space, normal breakfast, friendly staff
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
ANarto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Very pleasant, good service
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Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Omg, I want to come back again!!
1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
P***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Really satisfied staying here... The hotel is not near the beach but very relaxing... Mostly the guests are foreigners... Those who like tranquility... Guaranteed not to get bored because the pools are many and spacious... There are billiards, ping pong, and so on... Really amazing with the breakfast, the taste is really delicious.. Lots of variations, everything is delicious... Recommended!
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 40 week(s) ago
The room is clean dan spacious. Hotel staff is friendly and helpful.
Find this review helpful?
Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Raymond a.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 47 week(s) ago
It was a wonderful stay. The hotel is nice although the room needs to be updated. Facilities are great and the staffs are awesomely helpful.
Find this review helpful?
Accommodation's Reply
13 Jun 2025
Dear Raymond a., Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Rahma C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 51 week(s) ago
Highly recommended for short or long vacations.
Find this review helpful?
Accommodation's Reply
26 Apr 2025
Dear Rahma C, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Very spacious, suitable for a big family
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Accommodation's Reply
04 Mar 2025
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
aulia a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Wonderful hotel and so comfortable
3 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear aulia a. , Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Sofia M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 63 week(s) ago
The room size is very large. Good for families. Because there is a family room and TV outside. Kitchen. View of the swimming pool at a cheap price
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3 people find it helpful
Accommodation's Reply
02 Feb 2025
Dear Sofia M. , Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Selvira
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
Comfortable and beautiful environment, makes you feel at home
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1 people find it helpful
Accommodation's Reply
21 Jan 2025
Dear Selvira, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Edy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
It was really fun for the kids to stay here.
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1 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Edy S., Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
to the room is quite a bit far from the lobby, it's complicated if you bring big suitcases, take the one for the pool but the pool is pretty dirty
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1 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Profile Picture
Dhio R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 72 week(s) ago
First time here access to the hotel is very dark, the corridor in the hotel is also a bit dark but after entering the room very satisfied! The breakfast is ok not more than "wow", the taste is also quite ok but unfortunately the choice of heavy menus is not varied enough. The staff, receptionist and security guards are very friendly and helpful Overally good, keep it up!
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5 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Dhio R. P., Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Number of reviews per page
20
40

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Exterior 4 Le Grande Bali

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Overall Ratings & Reviews Le Grande Bali

Traveloka (1,402)
Other sources (323)
8.3
Very Good
From 1,402 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.1

Service and Facilites

8.4

People often mention about Le Grande Bali
All
Staff Friendliness (20)
Surroundings (17)
Room Space (17)
Bedroom (17)
Bathroom (16)
Taste (16)
Family Friendly (14)
Variety (14)
Ambiance (13)
Hotel Area (13)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Le Grande Bali

Number of reviews per page
20
40
Customer reviews
yessica r.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
What I truly love here is the tennis facilities, although we still had to pay. Only the bathroom was leaking, and the water from the shower area got into the whole bathroom and was slippery!
Find this review helpful?
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve. Warm regards, Guest Relation
Adelheid A. P. P.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 10 week(s) ago
When I stayed with my husband and children, overall everything was ok.. From the c/i process all the FO staff were very friendly and helpful as well as the F&B staff for room service, restaurant and kitchen were very friendly.. It was very unfortunate when I wanted to order food at the pool bar (older male staff not young ones) the staff were unfriendly and discriminatory, the treatment was very different when serving foreign tourists, when I asked to request a menu, order a menu, ask about the menu and when paying was very unfriendly, no eye contact, no smile at all.. But when I noticed he (the staff) was very friendly with foreign tourists, laughed and when there were foreign tourists ordering he was very friendly and smiled. Incidentally, I also work in the hospitality sector and the F&B and FO sections also used to be in a Jakarta hotel and now I live in Bali, indeed we like to stay from one hotel to another when our children are on school holidays.. It is very unfortunate when the staff from other outlets are very friendly to guests but disappointed with the service by staff who are picky in serving.. Please improve again especially the service in the Pool Bar section so that local guests who stay do not feel discriminated against if necessary, training should be held on how to provide good service to all guests.. Thank you..
Read More
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See original
2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for your review of our Hotel following your experience with Legrande Bali Uluwatu. We appreciate all forms of guest feedback; it is through constructive comments that we are able to continually improve our services. It is of course with great concern that we have learnt that your experience did not meet your expectations. Please rest assured that your feedback has been noted for improvement. We sincerely hope you will allow us to welcome you back and better serve. Warm regards, Guest Relation
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 15 week(s) ago
Amazing hotel...5 star facilities...but it's a bit far from the city center
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
Very cool, want to stay there again
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
H***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel atmosphere is very comfortable and the staff is very friendly.
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Andy C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
The place is nice and fun
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Phan B. L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Very spacious room, comfortable space, normal breakfast, friendly staff
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
ANarto
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
Very pleasant, good service
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Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Omg, I want to come back again!!
1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
P***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Really satisfied staying here... The hotel is not near the beach but very relaxing... Mostly the guests are foreigners... Those who like tranquility... Guaranteed not to get bored because the pools are many and spacious... There are billiards, ping pong, and so on... Really amazing with the breakfast, the taste is really delicious.. Lots of variations, everything is delicious... Recommended!
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
H***n
icon-origin-TRAVELOKA
8.2
/10
Reviewed 40 week(s) ago
The room is clean dan spacious. Hotel staff is friendly and helpful.
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Accommodation's Reply
11 Jul 2025
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Raymond a.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 47 week(s) ago
It was a wonderful stay. The hotel is nice although the room needs to be updated. Facilities are great and the staffs are awesomely helpful.
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Accommodation's Reply
13 Jun 2025
Dear Raymond a., Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Rahma C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 51 week(s) ago
Highly recommended for short or long vacations.
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Accommodation's Reply
26 Apr 2025
Dear Rahma C, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 59 week(s) ago
Very spacious, suitable for a big family
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Accommodation's Reply
04 Mar 2025
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
aulia a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 62 week(s) ago
Wonderful hotel and so comfortable
3 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear aulia a. , Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Sofia M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 63 week(s) ago
The room size is very large. Good for families. Because there is a family room and TV outside. Kitchen. View of the swimming pool at a cheap price
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3 people find it helpful
Accommodation's Reply
02 Feb 2025
Dear Sofia M. , Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Selvira
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 65 week(s) ago
Comfortable and beautiful environment, makes you feel at home
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1 people find it helpful
Accommodation's Reply
21 Jan 2025
Dear Selvira, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
Edy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
It was really fun for the kids to stay here.
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1 people find it helpful
Accommodation's Reply
04 Jan 2025
Dear Edy S., Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 72 week(s) ago
to the room is quite a bit far from the lobby, it's complicated if you bring big suitcases, take the one for the pool but the pool is pretty dirty
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1 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Guest, Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
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Dhio R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 72 week(s) ago
First time here access to the hotel is very dark, the corridor in the hotel is also a bit dark but after entering the room very satisfied! The breakfast is ok not more than "wow", the taste is also quite ok but unfortunately the choice of heavy menus is not varied enough. The staff, receptionist and security guards are very friendly and helpful Overally good, keep it up!
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5 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear Dhio R. P., Thank you for taking the time to share your valuable feedback. We're delighted to learn that our facilities and key location did meet your expectations and become one of your travel highlights. Your feedback on our services quality has been shared in order for us to deliver a great and memorable service to our guest. We look forward in welcoming you back to our hotel. If you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you. Kind regards, Guest Relation
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