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Mandarin Oriental Jakarta
9.2
/10
Exceptional
1,795 reviews
What Guests Say About Their Stay
Room Space (67)
Staff Friendliness (66)
Bedroom (63)
Bathroom (60)
umang s. c.
9.7
/ 10
From a room upgrade to a welcome treat to a sumptuous breakfast to helpful tips, this hotel and its staff went above and beyond!
Pipit D. R. O.
10.0
/ 10
We had an absolutely amazing stay at Mandarin Oriental Jakarta for our anniversary. From the moment we arrived, everything was smooth. The front desk team were lovely and a big shoutout to Kelly, who went above and beyond with her hospitality and personally walked us to our room. She was fantastic!!!💗
The room was beautifully set up with decorations and a surprise cake, which made it feel extra special🙈🪭Everyone we came across was warm and welcoming, and the attention to detail was next level especially the housekeeping came by twice a day to keep everything spotless and make sure we were completely comfortable💯
The amenities were spot on, everything you could possibly need was there. And the breakfast was I ncredible! So many great options, and we genuinely enjoyed every bite🍽️
Can’t thank the team at MO Jakarta enough for making our anniversary stay so memorable. We’ll definitely be back x!🩷
K***h
10.0
/ 10
Staff was attentive. Fully assisted upon check-in. Room was huge and the bed is very comfortable. Restaurant staffs were very friendly and helpful. The hotel has very strict checks before entering the hotel.
ALFIAN H.
8.5
/ 10
Excellent staff, great location, nice view from the room overlooking Jakarta's landmark “Bundaran HI”.
Melvin D.
10.0
/ 10
This is one of the best hotels in Jakarta. The hotel that I would return to stay again. Excellent customer service. A very recommended hotel to stay.
In the Area
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Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Main Facilities
Read More
This accommodation offers:
Winery
Outdoor pool
Poolside bar
Bar
Swimming pool
Early check-in
Late Check-out
Laundry service
Airport transfer
Fitness center
Restaurant
Read More
Available Room Types in Mandarin Oriental Jakarta
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Mandarin Oriental Jakarta
Jalan M.H. Thamrin, Menteng, Thamrin, Jakarta Pusat, Jakarta, Indonesia, 10310
Discover More Places
Discover More About Mandarin Oriental Jakarta
note: hotel was previously named Mandarin Oriental, Jakarta
Location
Staying at Mandarin Oriental Jakarta is a good choice when you are visiting Thamrin.
About Mandarin Oriental Jakarta
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Mandarin Oriental Jakarta provides a pleasant accommodation for your stay.
From business event to corporate gathering, Mandarin Oriental Jakarta provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Mandarin Oriental Jakarta is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Mandarin Oriental Jakarta, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Mandarin Oriental Jakarta.
If you plan to have a long-term stay, staying at Mandarin Oriental Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Mandarin Oriental Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at Mandarin Oriental Jakarta will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Mandarin Oriental Jakarta is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Mandarin Oriental Jakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mandarin Oriental Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Mandarin Oriental Jakarta.
All facilities in Mandarin Oriental Jakarta
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Continental breakfast
- Dining area
- Fullboard without drinks
- Fullboard with non-alcoholic drinks
- Gala dinner
- Gluten-free meals
- Halfboard without drinks
- Free breakfast
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Poolside bar
- Set menu dinner
- Set menu lunch
- Snacks
- Snack bar
- Vegetarian meal
- Winery
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Porter
- Tours
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Separate shower and tub
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
Transportation
- Airport transfer
- Car rental
- Garage
- Limo or town car service
- Secure parking
- Shopping center shuttle (surcharge)
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Wheelchair accessible
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
Connectivity
- INTERNATIONAL_CALL
- LAN Internet
- Free WiFi
Kids and Pets
- CRIBS
- Highchairs
Sports and Recreations
- Fitness center
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Mandarin Oriental Jakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Contact Accommodation Before Arrival
Guests should contact hotel 1 day(s) prior to arrival
General Check-in Instructions
Merespon terhadap keputusan Kepala Dinas Pariwisata dan Ekonomi Kreatif Provinsi Daerah Khusus Ibukota Jakarta Nomor 586 Tahun 2021, tentang Pembatasan Kegiatan Masyarakat Level 3 Corona Virus Disease 2019, menetapkan pemberlakuan untuk pengunjung usia di bawah 12 (dua belas) tahun harus menunjukkan hasil negatif antigen (H-1)/PCR (H-2).
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Mandarin Oriental Jakarta | 272 |
Number of floors in Mandarin Oriental Jakarta | 26 |
Another facilities in Mandarin Oriental Jakarta | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in Mandarin Oriental Jakarta
What is normal check-in & check-out time at Mandarin Oriental Jakarta?
The standard check-in time at Mandarin Oriental Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Jakarta provide breakfast?
Yes, Mandarin Oriental Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Mandarin Oriental Jakarta have?
Mandarin Oriental Jakarta is a 5.0-star hotel.
How many floors does Mandarin Oriental Jakarta have?
Mandarin Oriental Jakarta has 26 floors.
How many rooms does Mandarin Oriental Jakarta have?
Mandarin Oriental Jakarta has 272 rooms in total.
See All
More Reviews from Other Guests in Mandarin Oriental Jakarta
Overall Ratings & Reviews Mandarin Oriental Jakarta
Traveloka (1,368)
Other sources (427)
9.1
Exceptional
From 1,368 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.3
Meal
8.9
Location
9.3
Service and Facilites
9.3
People often mention about Mandarin Oriental Jakarta
All
Staff Friendliness (54)
Room Space (53)
Bedroom (48)
Bathroom (47)
Ambiance (46)
Hotel Area (45)
Distance to City Center (44)
Accessibility (42)
Taste (42)
Surroundings (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Mandarin Oriental Jakarta
Number of reviews per page
20
40
Customer reviews
us
umang s. c.
Leisure
9.7
/10
Reviewed 2 week(s) ago
From a room upgrade to a welcome treat to a sumptuous breakfast to helpful tips, this hotel and its staff went above and beyond!
Find this review helpful?
R***i
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the food is delicious, it's close to the mall, the rooms are comfortable.
See original
Find this review helpful?
G***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
Right next to the German embassy, which was a convenient spot to stay and came on time for the visa appointment. Nice foods and room.
Find this review helpful?
S***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
The room is very spacious and clean. Staff were friendly.
Find this review helpful?
N***a
Leisure
5.0
/10
Reviewed 6 week(s) ago
I stayed at the Mandarin Oriental Jakarta, booking a Mandarin Suite with View on Traveloka for one night. My expectations were high because Mandarin Oriental is known as a luxury hotel brand.
However, the room I was given was an Urban Suite, not a Mandarin Suite with View, as I had imagined from the Traveloka description. I felt misled, especially on a booking platform like Traveloka.
Furthermore, I was unable to secure a complimentary room deal from Mandarin Oriental regarding this disappointment. Therefore, I feel the value and service I expected from Mandarin Oriental did not meet my expectations.
My suggestion is that the hotel should:
1. Be more transparent in displaying room types on all online platforms.
2. Provide the best service to maintain the Mandarin Oriental brand standards.
I am very disappointed because this experience fell far short of my expectations. I am very disappointed.
Read More
See original
Find this review helpful?
A***a
9.7
/10
Reviewed 8 week(s) ago
Spacious room, monument view always
Find this review helpful?
P***y
Staycation
9.7
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly, check-in was fast and clear, the room was spacious and clean, with a great view directly to the Welcome Monument, close access to the GI and PI stations, and the MRT and bus stops. Breakfast had a wide selection and was delicious overall, thank you!
See original
Find this review helpful?
MA
Muhammad A. A.
10.0
/10
Reviewed 10 week(s) ago
Everything’s perfect... Best of the best among the city...
Find this review helpful?
MA
Muhammad A. A.
10.0
/10
Reviewed 11 week(s) ago
Stunning!!!! Best service, 5 stars hotel in Jakarta!!!!
Find this review helpful?
Iis Y. N.
10.0
/10
Reviewed 12 week(s) ago
Almost all of the staff were very friendly. Would like to come back again to this hotel. The food was super good.
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Iis Y. N.,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Christian
Christian Wildhaber
General Manager
D***y
Staycation
9.4
/10
Reviewed 13 week(s) ago
Have stayed here many times, as usual it is always comfortable and impressive.
See original
1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager.
See original
A***i
Leisure
9.3
/10
Reviewed 14 week(s) ago
A very good hotel next to bundaran HI. Plaza Indonesia and Grand Indonesia are in walking disctance. The service was excellent, room was complete and in good condition. The breakfast was complete, but a little bland and some were hard. I think that the deposit is too high though, Rp1Mio, maybe it needs to be included in the hotel description.
Love the swimming pool, the bathub, and the wardrobe. Absolutely will come again.
Read More
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
M***a
Leisure
10.0
/10
Reviewed 16 week(s) ago
Great location... Perfect for a staycation and enjoying the drive-free area on Sunday mornings. The hotel rooms are spacious, complete with a sofa, work desk, wardrobe, and spacious bathroom. The breakfast options are varied and delicious. The staff is very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager.
See original
Pipit D. R. O.
Staycation
10.0
/10
Reviewed 16 week(s) ago
We had an absolutely amazing stay at Mandarin Oriental Jakarta for our anniversary. From the moment we arrived, everything was smooth. The front desk team were lovely and a big shoutout to Kelly, who went above and beyond with her hospitality and personally walked us to our room. She was fantastic!!!💗
The room was beautifully set up with decorations and a surprise cake, which made it feel extra special🙈🪭Everyone we came across was warm and welcoming, and the attention to detail was next level especially the housekeeping came by twice a day to keep everything spotless and make sure we were completely comfortable💯
The amenities were spot on, everything you could possibly need was there. And the breakfast was I ncredible! So many great options, and we genuinely enjoyed every bite🍽️
Can’t thank the team at MO Jakarta enough for making our anniversary stay so memorable. We’ll definitely be back x!🩷
Read More
+4
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Pipit,
Thank you for your fantastic review.
As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues, especially Kelly made your stay so special and memorable.
We look forward to welcoming you back to the hotel very soon.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
G***y
Staycation
8.4
/10
Reviewed 17 week(s) ago
Overall good experience, but need more food variety for breafast
1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
F***y
Leisure
10.0
/10
Reviewed 17 week(s) ago
Friendly hotel staff, strategic location, and okay rooms.
See original
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager
See original
Safaruddin
Leisure
10.0
/10
Reviewed 17 week(s) ago
Your holiday will be more enjoyable by staying at this hotel.
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
See original
T***o
10.0
/10
Reviewed 18 week(s) ago
Front desk staff, room service staff, bfast staff and fitness & pool staff were friendly & helpful
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
O***i
10.0
/10
Reviewed 18 week(s) ago
Staying at Mandarin Oriental Jakarta was an amazing experience! The service was truly excellent, with all the staff being very friendly and helpful from check-in to check-out. The hotel is also kids-friendly — they provided fun activity kits and exciting activities for the little ones during our stay. Breakfast was delicious and offered a wide variety of both local and international options. The strategic location in the heart of the city made our staycation even more memorable.
Read More
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
Safaruddin
Business
10.0
/10
Reviewed 18 week(s) ago
A comfortable hotel for all activities in the capital city of Jakarta.
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Copyright © 2025 Traveloka. All rights reserved
Overall Ratings & Reviews Mandarin Oriental Jakarta
Traveloka (1,368)
Other sources (427)
9.1
Exceptional
From 1,368 reviews
Provided by travelers on
Cleanliness
9.3
Room Comfort
9.3
Meal
8.9
Location
9.3
Service and Facilites
9.3
People often mention about Mandarin Oriental Jakarta
All
Staff Friendliness (54)
Room Space (53)
Bedroom (48)
Bathroom (47)
Ambiance (46)
Hotel Area (45)
Distance to City Center (44)
Accessibility (42)
Taste (42)
Surroundings (39)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Mandarin Oriental Jakarta
Number of reviews per page
20
40
Customer reviews
us
umang s. c.
Leisure
9.7
/10
Reviewed 2 week(s) ago
From a room upgrade to a welcome treat to a sumptuous breakfast to helpful tips, this hotel and its staff went above and beyond!
Find this review helpful?
R***i
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly, the food is delicious, it's close to the mall, the rooms are comfortable.
See original
Find this review helpful?
G***a
Staycation
10.0
/10
Reviewed 4 week(s) ago
Right next to the German embassy, which was a convenient spot to stay and came on time for the visa appointment. Nice foods and room.
Find this review helpful?
S***a
Leisure
10.0
/10
Reviewed 5 week(s) ago
The room is very spacious and clean. Staff were friendly.
Find this review helpful?
N***a
Leisure
5.0
/10
Reviewed 6 week(s) ago
I stayed at the Mandarin Oriental Jakarta, booking a Mandarin Suite with View on Traveloka for one night. My expectations were high because Mandarin Oriental is known as a luxury hotel brand.
However, the room I was given was an Urban Suite, not a Mandarin Suite with View, as I had imagined from the Traveloka description. I felt misled, especially on a booking platform like Traveloka.
Furthermore, I was unable to secure a complimentary room deal from Mandarin Oriental regarding this disappointment. Therefore, I feel the value and service I expected from Mandarin Oriental did not meet my expectations.
My suggestion is that the hotel should:
1. Be more transparent in displaying room types on all online platforms.
2. Provide the best service to maintain the Mandarin Oriental brand standards.
I am very disappointed because this experience fell far short of my expectations. I am very disappointed.
Read More
See original
Find this review helpful?
A***a
9.7
/10
Reviewed 8 week(s) ago
Spacious room, monument view always
Find this review helpful?
P***y
Staycation
9.7
/10
Reviewed 9 week(s) ago
The hotel staff was very friendly, check-in was fast and clear, the room was spacious and clean, with a great view directly to the Welcome Monument, close access to the GI and PI stations, and the MRT and bus stops. Breakfast had a wide selection and was delicious overall, thank you!
See original
Find this review helpful?
MA
Muhammad A. A.
10.0
/10
Reviewed 10 week(s) ago
Everything’s perfect... Best of the best among the city...
Find this review helpful?
MA
Muhammad A. A.
10.0
/10
Reviewed 11 week(s) ago
Stunning!!!! Best service, 5 stars hotel in Jakarta!!!!
Find this review helpful?
Iis Y. N.
10.0
/10
Reviewed 12 week(s) ago
Almost all of the staff were very friendly. Would like to come back again to this hotel. The food was super good.
Find this review helpful?
Accommodation's Reply
08 Aug 2025
Dear Iis Y. N.,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Christian
Christian Wildhaber
General Manager
D***y
Staycation
9.4
/10
Reviewed 13 week(s) ago
Have stayed here many times, as usual it is always comfortable and impressive.
See original
1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager.
See original
A***i
Leisure
9.3
/10
Reviewed 14 week(s) ago
A very good hotel next to bundaran HI. Plaza Indonesia and Grand Indonesia are in walking disctance. The service was excellent, room was complete and in good condition. The breakfast was complete, but a little bland and some were hard. I think that the deposit is too high though, Rp1Mio, maybe it needs to be included in the hotel description.
Love the swimming pool, the bathub, and the wardrobe. Absolutely will come again.
Read More
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
M***a
Leisure
10.0
/10
Reviewed 16 week(s) ago
Great location... Perfect for a staycation and enjoying the drive-free area on Sunday mornings. The hotel rooms are spacious, complete with a sofa, work desk, wardrobe, and spacious bathroom. The breakfast options are varied and delicious. The staff is very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager.
See original
Pipit D. R. O.
Staycation
10.0
/10
Reviewed 16 week(s) ago
We had an absolutely amazing stay at Mandarin Oriental Jakarta for our anniversary. From the moment we arrived, everything was smooth. The front desk team were lovely and a big shoutout to Kelly, who went above and beyond with her hospitality and personally walked us to our room. She was fantastic!!!💗
The room was beautifully set up with decorations and a surprise cake, which made it feel extra special🙈🪭Everyone we came across was warm and welcoming, and the attention to detail was next level especially the housekeeping came by twice a day to keep everything spotless and make sure we were completely comfortable💯
The amenities were spot on, everything you could possibly need was there. And the breakfast was I ncredible! So many great options, and we genuinely enjoyed every bite🍽️
Can’t thank the team at MO Jakarta enough for making our anniversary stay so memorable. We’ll definitely be back x!🩷
Read More
+4
Find this review helpful?
Accommodation's Reply
01 Aug 2025
Dear Pipit,
Thank you for your fantastic review.
As we pride ourselves on delivering world-class hospitality and experiences to all our guests, it was wonderful to hear that the exemplary reception and service extended by my colleagues, especially Kelly made your stay so special and memorable.
We look forward to welcoming you back to the hotel very soon.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
G***y
Staycation
8.4
/10
Reviewed 17 week(s) ago
Overall good experience, but need more food variety for breafast
1 people find it helpful
Accommodation's Reply
01 Aug 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
F***y
Leisure
10.0
/10
Reviewed 17 week(s) ago
Friendly hotel staff, strategic location, and okay rooms.
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Accommodation's Reply
01 Aug 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff at Mandarin Oriental, Jakarta looks forward to welcoming you back. Best regards, Dom. Dominik Hengge, Hotel Manager
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Safaruddin
Leisure
10.0
/10
Reviewed 17 week(s) ago
Your holiday will be more enjoyable by staying at this hotel.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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T***o
10.0
/10
Reviewed 18 week(s) ago
Front desk staff, room service staff, bfast staff and fitness & pool staff were friendly & helpful
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Accommodation's Reply
07 Jul 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
O***i
10.0
/10
Reviewed 18 week(s) ago
Staying at Mandarin Oriental Jakarta was an amazing experience! The service was truly excellent, with all the staff being very friendly and helpful from check-in to check-out. The hotel is also kids-friendly — they provided fun activity kits and exciting activities for the little ones during our stay. Breakfast was delicious and offered a wide variety of both local and international options. The strategic location in the heart of the city made our staycation even more memorable.
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1 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Guest,
It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one.
All of us are awaiting for your return in the near future.
Kind regards,
Dom
Dominik Hengge
Hotel Manager
Safaruddin
Business
10.0
/10
Reviewed 18 week(s) ago
A comfortable hotel for all activities in the capital city of Jakarta.
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Accommodation's Reply
07 Jul 2025
Dear Safaruddin, Thank you for your positive review. We are very pleased to know that our services and facilities met your expectations and that you enjoyed your stay at Mandarin Oriental, Jakarta. The entire staff of Mandarin Oriental, Jakarta looks forward to your next visit. Warm regards, Dom. Dominik Hengge. Hotel Manager
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