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  1. Hotel
  2. Indonesia(33,024 hotel)
  3. East Java(3,236 hotel)
  4. Surabaya(998 hotel)
  5. Tegalsari(40 hotel)
  6. Mercure Grand Mirama Surabaya

Mercure Grand Mirama Surabaya

Jalan Raya Darmo No.68-78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264
EXTERIOR_BUILDING Mercure Grand Mirama Surabaya
LOBBY Mercure Grand Mirama Surabaya
BAR_CAFE_LOUNGE Mercure Grand Mirama Surabaya
LOBBY Mercure Grand Mirama Surabaya
RESTAURANT Mercure Grand Mirama Surabaya
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According to 1,418 guests
51 guests talked about strategic location
This hotel very recommended for business, because of strategic location.
Daniel M.
See all reviews
Based on 766 traveler reviews
Hotel Facility
24-Hour Front Desk
Swimming Pool

Nearby attractions
Bungkul Park
(0.72 km)
Sura and Baya Statue
(1.24 km)
Mirota Batik & Handicraft
(1.25 km)
Surabaya Zoo
(1.30 km)
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Review by Traveloka users

Based on 1,418 reviews

Very Good
Show reviews that mention...
- Family vacation
Good job. Thanks
- Business travel
The room not as 4 star hotel, towel dirty and the floor blanket already broken.
- Romantic Vacation
I'm very to stay longer here. Soon i will back. Thanks mercure for the place
- Business travel
Can't wait to go back again. The services are excellent and also the food is really good taste.
Hmmm hotel is old.. Staff are friendly but work very slow in response,, they do have 2 type of room, new and newly renovated, this renovated room smell like old wood, and nondrying towel.. (its like when you put your wet towel inside the room) and I am bringing baby.. And I ask to get new room, I have to explain so long on why should I get new room🤦🏻‍♀️
- Business travel
really disappointing with room condition. stained sheet, unclean room, limited toiletries. with that price, i was expecting better condition. the only good thing in this hotel is the breakfast. more variety and tasty foods.
- Business travel
The AC and water heater in the superior room didn't work at all. The manager tried to move us to another room in another floor, yet not working. Every room in the old building looks the same. They upgraded me to another building, the new one at 2 AM. Another problem happened in the room was the water heater also didn't work. I really don't know what happened. The parking staff/security also not cooperative. We need to give the spot we left in the parking lot for a wedding that held in the morning. Too tired to complain but such an unsatisfying service from all the staffs.
- Business travel
Everything will be perfect if the room available when we come. I have to wait for 15 minutes after checking-in until they let me go to my room. Moreover I have to ask when is my room available then they give me the room key.
- Medical Travel
It was pretty nice place. Modern and homey but small. Slept pretty well yesterday.
- Business travel
Good location but bad service, I have stayed many times in this hotel but the service getting worse.

Hotel Facility


Hotel Policy

  • Hotel Services
    • Bellhop
    • Concierge
    • Money changer
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Newspaper
    • Wedding service
  • Public Facilities
    • Parking
    • Coffee/tea in lobby
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Dinner restaurant
    • Lunch restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Swimming pool
    • Smoking area
    • Smoke-free
  • Business Facilities
    • Business center
    • Business facilities
    • Computer station
    • Conference hostess
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Things to Do
    • Children pool
    • Discounted Fitness Center
    • Fitness center
    • Massage
    • Outdoor pool
    • Sauna
    • Spa
  • Transportation
    • Area shuttle with surcharge
    • Bicycle rental
    • Car rental
    • Secure parking
    • Shopping center shuttle
    • Valet parking
    • Valet parking (surcharge)
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Food and Drinks
    • Bar
    • Breakfast
    • Buffet dinner
    • Buffet lunch
    • Cafe
    • Continental breakfast
    • Dining area
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Gift shop
    • Hair salon
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • Connectivity
    • Internet point
    • LAN Internet
    • Free WiFi
  • Sports and Recreations
    • Cycling
    • Fitness center
  • Shuttle Service
    • Airport transfer (surcharge)
  • Kids and Pets
    • Highchairs

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Mercure Grand Mirama Surabaya is a hotel in a good neighborhood, which is located at Tegalsari.

    The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 11.78 km away.

    Not only well positioned, but Mercure Grand Mirama Surabaya is also one of hotels near the following Bungkul Park within 0.72 km and Sura and Baya Statue within 1.24 km.

    About Mercure Grand Mirama Surabaya

    Whether you are planning an event or other special occasions, Mercure Grand Mirama Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

    From business event to corporate gathering, Mercure Grand Mirama Surabaya provides complete services and facilities that you and your colleagues need.

    If you plan to have a long-term stay, staying at Mercure Grand Mirama Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

    Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

    The hotel’s fitness center is a must-try during your stay here.

    Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Mercure Grand Mirama Surabaya exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Mercure Grand Mirama Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

    Get precious and unforgettable moment during your stay at Mercure Grand Mirama Surabaya.

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
    24 Hour Customer Service+6015 4840 9469 or +603 7724 3501
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