Mercure Tangerang Centre

Hotels
8.9
/10
Exceptional
420 reviews

What Guests Say About Their Stay

Summarized by AI
Recent reviews point to a positive experience at this strategically located hotel, particularly convenient for those with business in the Tangerang area. Guests consistently praise the friendly and helpful staff, with prompt service noted as a highlight. The delicious food and overall quality of the accommodations contribute to a satisfying stay, making it a strong contender for future visits.

W***s

10.0
/ 10
We had a great time, great experience, and great hospitality from the staff! Keep up the good work!

D***i

9.7
/ 10
My first experience celebrating New Year at Mercure Tangerang Center was very satisfying, all the staff were friendly and helpful, thanks for the good experience.
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D***n

9.1
/ 10
Booked it on my birthday, eh I got a surprise 🥰 thank you Mercure Hotel Tangerang Centre. The staff is very friendly, I like it
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James

10.0
/ 10
Room was great, clean, nice bed and bedding. Food was excellent at breakfast. Staff was very friendly, helpful and honest.

Wee Keong

10.0
/ 10
I like the design and the layout of the hotel. The roof-top swimming pool and the fitness room is really nice with a good view of the area surrounding the hotel. Things are new and clean in the hotel and I hope that the hotel will continue its effort to good maintenance. The breakfast spread is good and staff are friendly.
In the Area
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Jl. Mh Thamrin No 5, Cikokol Tangerang, Banten, Cikokol, Tangerang, Banten, Indonesia, 15117

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Mercure Tangerang Centre is a hotel is located at Cikokol. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Tangerang Centre

Jl. Mh Thamrin No 5, Cikokol Tangerang, Banten, Cikokol, Tangerang, Banten, Indonesia, 15117
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Discover More About Mercure Tangerang Centre

Location


Mercure Tangerang Centre is a hotel is located at Cikokol.

About Mercure Tangerang Centre

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Tangerang Centre is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Tangerang Centre.

All facilities in Mercure Tangerang Centre

Others Mercure Tangerang Centre
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Tangerang Centre

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Mercure Tangerang Centre
16
Another facilities in Mercure Tangerang Centre
WiFi in public area, Concierge, 24-hour Receptionist, Babysitting, Swimming pool

Frequently asked question in Mercure Tangerang Centre

What are available facilities at Mercure Tangerang Centre?
There are top facilites at Mercure Tangerang Centre such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Tangerang Centre?
The standard check-in time at Mercure Tangerang Centre is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Mercure Tangerang Centre have?
Mercure Tangerang Centre is a 4.0-star hotel.
How many floors does Mercure Tangerang Centre have?
Mercure Tangerang Centre has 16 floors.
Is there parking at Mercure Tangerang Centre?
Yes, Mercure Tangerang Centre provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Mercure Tangerang Centre

9.0
Exceptional
From 404 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.0

Summarized by AI

Recent reviews point to a positive experience at this strategically located hotel, particularly convenient for those with business in the Tangerang area. Guests consistently praise the friendly and helpful staff, with prompt service noted as a highlight. The delicious food and overall quality of the accommodations contribute to a satisfying stay, making it a strong contender for future visits.
Staff Behavior
Guests consistently highlight the friendly and helpful nature of the staff. Reviewers specifically mention prompt and attentive service, noting that staff members are quick to respond to requests and provide assistance. This positive feedback suggests that the staff plays a significant role in creating a welcoming and satisfying experience for guests.
Location
The hotel's strategic location is frequently mentioned as a key advantage, especially for those conducting business in the Tangerang area. Its proximity to various amenities and easy access to different destinations make it a convenient choice for travelers. The hotel's location near a hospital is also noted as beneficial for both short and long-term stays.
Room Design
Guests appreciate the rooms, describing them as nice and comfortable. The minimalist design is found to be appealing, contributing to an overall positive experience. The positive feedback on the room conditions suggests that guests can expect a pleasant and well-maintained environment during their stay.
People often mention about Mercure Tangerang Centre
All
Staff Friendliness (37)
Bedroom (29)
Ambiance (28)
Hotel Area (27)
Taste (25)
Bathroom (24)
Accessibility (21)
Family Friendly (20)
Variety (18)
Room Space (17)
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Traveler Reviews Mercure Tangerang Centre

Number of reviews per page
20
40
Customer reviews
Eddy K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
So happy, clean room, good breakfast, and helpful receptionist.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
usually the staff or security will help us to take out our luggage from the Car, this hotel different :)
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U***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
I had the intention of staying not far away and tried a 4-star hotel near my house, but it turned out not to suit me. It seemed inappropriate for a 4-star hotel. The 10-floor corridors smelled bad, there was no typical hotel fragrance, and it was uncomfortable. The breakfast variety was standard hotel standard. The only main buffet meal that day was bland and not very tasty. The only impressive thing was the pool on the top floor, so I could enjoy the city view while swimming. Honestly, I will not stay here again.
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W***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
All good, but the room size is a bit cramped, bumping here and there.
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Novita D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 11 week(s) ago
for the room is good but for the receptionist is lacking, I asked for room cleaning service when my family and I left the hotel in the afternoon and returned to the room at 7 pm the room was not cleaned even though I had ordered it at the receptionist to be cleaned. I called to have it cleaned I waited for the housekeeping but they didn't come. a bit disappointed so I stayed even though I stayed 2 nights at Mercure Cikokol Tangerang.
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1 people find it helpful
Andreas P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Parking is limited, but valet parking is available. Rooms are new and comfortable.
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2 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and the rooms are comfortable.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very satisfied and I like it here
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff are friendly, the service is good, the room is nice, I'm really satisfied, I like it so much that I keep extending it
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I stayed here because the exam location was at this hotel. The service was great, although the parking area wasn't that spacious, but the staff were very responsive. From security, customer service, and the restaurant staff, they were all friendly and helpful. I happened to be surprised because it was the day before my birthday when I had breakfast at the restaurant. The room view was also amazing. Basically, staying at Mercure is a no-fail option. For the standard Mercure price, yes.. but it's really worth it with the facilities. The location is also in the city center..
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1 people find it helpful
Sylvia N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The room is comfortable and clean, the bathroom floor is also not slippery.
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1 people find it helpful
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It was wonderful, staff friendliness
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D***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
It's good, but the only downside is that parking is limited, but the staff helps you park your car.
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I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
LIMITED PARKING, that's the downside
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1 people find it helpful
loly v.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Friendly hotel staff, clean place, easy to access
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Maintained starting from cleanliness, service yes..
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1 people find it helpful
Z***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
I asked for the room to be decorated but it wasn't done
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1 people find it helpful
Bryan C. W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Great experience staying here.
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E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Always like Mercure, it's really good
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3 people find it helpful
diaz a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Good hotel. My family and I had a comfortable stay here.
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1 people find it helpful
Number of reviews per page
20
40

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Others 4 Mercure Tangerang Centre

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 404 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.8

Location

9.0

Service and Facilites

9.0

Summarized by AI

Recent reviews point to a positive experience at this strategically located hotel, particularly convenient for those with business in the Tangerang area. Guests consistently praise the friendly and helpful staff, with prompt service noted as a highlight. The delicious food and overall quality of the accommodations contribute to a satisfying stay, making it a strong contender for future visits.
Staff Behavior
Guests consistently highlight the friendly and helpful nature of the staff. Reviewers specifically mention prompt and attentive service, noting that staff members are quick to respond to requests and provide assistance. This positive feedback suggests that the staff plays a significant role in creating a welcoming and satisfying experience for guests.
Location
The hotel's strategic location is frequently mentioned as a key advantage, especially for those conducting business in the Tangerang area. Its proximity to various amenities and easy access to different destinations make it a convenient choice for travelers. The hotel's location near a hospital is also noted as beneficial for both short and long-term stays.
Room Design
Guests appreciate the rooms, describing them as nice and comfortable. The minimalist design is found to be appealing, contributing to an overall positive experience. The positive feedback on the room conditions suggests that guests can expect a pleasant and well-maintained environment during their stay.
People often mention about Mercure Tangerang Centre
All
Staff Friendliness (37)
Bedroom (29)
Ambiance (28)
Hotel Area (27)
Taste (25)
Bathroom (24)
Accessibility (21)
Family Friendly (20)
Variety (18)
Room Space (17)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Tangerang Centre

Number of reviews per page
20
40
Customer reviews
Eddy K.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
So happy, clean room, good breakfast, and helpful receptionist.
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 8 week(s) ago
usually the staff or security will help us to take out our luggage from the Car, this hotel different :)
Find this review helpful?
U***a
icon-origin-TRAVELOKA
6.8
/10
Reviewed 8 week(s) ago
I had the intention of staying not far away and tried a 4-star hotel near my house, but it turned out not to suit me. It seemed inappropriate for a 4-star hotel. The 10-floor corridors smelled bad, there was no typical hotel fragrance, and it was uncomfortable. The breakfast variety was standard hotel standard. The only main buffet meal that day was bland and not very tasty. The only impressive thing was the pool on the top floor, so I could enjoy the city view while swimming. Honestly, I will not stay here again.
Read More
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Find this review helpful?
W***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
All good, but the room size is a bit cramped, bumping here and there.
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Find this review helpful?
Novita D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 11 week(s) ago
for the room is good but for the receptionist is lacking, I asked for room cleaning service when my family and I left the hotel in the afternoon and returned to the room at 7 pm the room was not cleaned even though I had ordered it at the receptionist to be cleaned. I called to have it cleaned I waited for the housekeeping but they didn't come. a bit disappointed so I stayed even though I stayed 2 nights at Mercure Cikokol Tangerang.
Read More
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1 people find it helpful
Andreas P. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Parking is limited, but valet parking is available. Rooms are new and comfortable.
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2 people find it helpful
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and the rooms are comfortable.
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Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Very satisfied and I like it here
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The staff are friendly, the service is good, the room is nice, I'm really satisfied, I like it so much that I keep extending it
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1 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
I stayed here because the exam location was at this hotel. The service was great, although the parking area wasn't that spacious, but the staff were very responsive. From security, customer service, and the restaurant staff, they were all friendly and helpful. I happened to be surprised because it was the day before my birthday when I had breakfast at the restaurant. The room view was also amazing. Basically, staying at Mercure is a no-fail option. For the standard Mercure price, yes.. but it's really worth it with the facilities. The location is also in the city center..
Read More
Translated by Google Icon
See original
1 people find it helpful
Sylvia N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The room is comfortable and clean, the bathroom floor is also not slippery.
Translated by Google Icon
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1 people find it helpful
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
It was wonderful, staff friendliness
Find this review helpful?
D***i
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
It's good, but the only downside is that parking is limited, but the staff helps you park your car.
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Find this review helpful?
I***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
LIMITED PARKING, that's the downside
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1 people find it helpful
loly v.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Friendly hotel staff, clean place, easy to access
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Find this review helpful?
Y***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
Maintained starting from cleanliness, service yes..
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1 people find it helpful
Z***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
I asked for the room to be decorated but it wasn't done
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1 people find it helpful
Bryan C. W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
Great experience staying here.
Find this review helpful?
E***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Always like Mercure, it's really good
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3 people find it helpful
diaz a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Good hotel. My family and I had a comfortable stay here.
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1 people find it helpful
Number of reviews per page
20
40