Pullman Bali Legian Beach

Hotels
8.3
/10
Very Good
2,004 reviews

What Guests Say About Their Stay

Surroundings (23)
Staff Friendliness (23)
Bedroom (21)
Bathroom (21)
Herst P.
9.1
/ 10
Very enjoyable, good and friendly service.
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Lim W.
9.7
/ 10
Worthed, everything from this hotel makes me comfortable and one of the must try hotel in Legian. One thing to improve is there are mosquitoes sometimes because the concept is garden.
Agung A. S.
8.5
/ 10
We stayed for 3 days and everything was good. I got early check-in service, my room was upgraded to sea view. Excellence experience visiting Bali during a pandemic. Thank you, Pullman, we will back again.
Putri N.
9.7
/ 10
Super pleased to stay in this hotel. Mba Putu Slamet and team has provided great services to me and my family. The room is spacious, the breakfast is delicious and the view from infinity pool is breathtaking. I also love the location - it’s right in front of Kuta beach and near Legian area... Highly recommended for staying in Bali!
Handy S.
10.0
/ 10
The hotel facilities are ok and the breakfast is tasty.
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In the Area
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1 Melasti, Bali, Legian, Kuta, Bali, Indonesia, 80361

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Pullman Bali Legian Beach is a good choice when you are visiting Legian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Pullman Bali Legian Beach

1 Melasti, Bali, Legian, Kuta, Bali, Indonesia, 80361
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Overview of Pullman Bali Legian Beach

Pullman Bali Legian Beach exudes a relaxed, beachside charm, blending modern design with traditional Balinese elements. The atmosphere is vibrant yet calming, making it an ideal escape. Situated in the heart of Legian, the hotel is surrounded by a lively neighbourhood known for its surf beaches, eclectic shops, and vibrant nightlife. You'll find yourself within easy reach of popular spots, yet tucked away enough to enjoy a peaceful retreat.

Getting around is a breeze, with taxis readily available and affordable bus connections to other parts of Bali. The hotel's location provides easy access to the main roads, making exploring the island simple. What sets Pullman Bali Legian Beach apart is its combination of comfort, style, and affordability, offering a memorable experience without breaking the bank.

Pullman Bali Legian Beach

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Pullman Bali Legian Beach Facilities

Featuring 0 rooms in total, Pullman Bali Legian Beach offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious family rooms and kids' club, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups will find the connecting rooms and communal areas perfect for socialising, and leisure travellers can unwind by the pool or indulge in spa treatments.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, 24-Hour Front Desk, Parking, WiFi.

Each room is designed for ultimate comfort, featuring plush bedding, a modern bathroom with premium toiletries, and in-room conveniences such as a mini-fridge and coffee maker. High-speed Wi-Fi is available throughout the hotel, ensuring you stay connected, and many rooms offer stunning views of the ocean or the hotel's lush gardens.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Pullman Bali Legian Beach

Expect a vibrant yet relaxed ambience at Pullman Bali Legian Beach. Mornings are typically peaceful, with guests enjoying breakfast by the pool or taking a stroll along the beach. Evenings come alive with live music and a lively atmosphere in the hotel's bars and restaurants. The common spaces are designed to encourage socialising, making it easy to meet fellow travellers.

The hotel often offers activities such as yoga classes, cooking demonstrations, and guided tours of the local area. Upon check-in, you'll be greeted with a warm welcome and provided with all the information you need for a comfortable stay. Remember to dress respectfully when visiting temples and other religious sites, and be mindful of local customs.

How to Get to Pullman Bali Legian Beach

The nearest major international airport is located a short drive from Pullman Bali Legian Beach, around 30-60 minutes by taxi, depending on traffic. Affordable bus connections to the city centre and other popular destinations are also available. Taxis are readily available at the airport and offer a convenient way to reach the hotel. Consider pre-booking an airport transfer for a hassle-free arrival.

Food Near Pullman Bali Legian Beach

Pullman Bali Legian Beach typically provides a delicious breakfast buffet, offering a range of international and local dishes. Many rooms also include kitchen or self-catering options, allowing you to prepare your own meals. Just steps from the hotel, you'll find a variety of cafs, restaurants, and convenience stores.

Be sure to try some local Balinese cuisine, such as Nasi Goreng (fried rice) or Gado-Gado (Indonesian salad with peanut sauce). Budget-friendly warungs (small local eateries) offer authentic flavours at affordable prices, while mid-range restaurants provide a more upscale dining experience.

Things to Do Around Pullman Bali Legian Beach

Explore the nearby beaches, perfect for surfing, sunbathing, or simply relaxing by the ocean. Visit a historic temple, offering a glimpse into Bali's rich cultural heritage. A lively night market is also nearby, where you can sample local street food and shop for souvenirs.

A one-day walkable itinerary could include a morning at the beach, followed by a visit to a local market and an afternoon exploring the shops and restaurants in Legian. For a two-day extended stay, consider taking a day trip to Ubud, known for its rice terraces and cultural attractions. Enjoy the vibrant nightlife in Legian, with its many bars and clubs.

Why Pullman Bali Legian Beach is Popular Among Travellers

Pullman Bali Legian Beach is popular among travellers for its affordability, convenient location, and social atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and the hotel's proximity to the beach and other attractions. The hotel offers excellent value-for-money, providing a memorable experience without breaking the bank.

Tips for First-Time Visitors

Consider booking a room with an ocean view for the best experience. Pack light clothing suitable for the tropical climate, as well as sunscreen, insect repellent, and a hat. A universal adapter is essential for charging your electronic devices. Be aware of local customs and dress respectfully when visiting temples and other religious sites.

English is widely spoken in tourist areas, but learning a few basic Indonesian phrases can enhance your experience. Be mindful of your belongings and take precautions against petty theft. Always negotiate prices before purchasing goods or services from local vendors.

Best Time to Stay at Pullman Bali Legian Beach

The best time to stay at Pullman Bali Legian Beach is during the dry season (April to September), when the weather is sunny and pleasant. The peak season (July and August) can be crowded and more expensive, while the off-peak season (October to March) offers lower prices and fewer crowds. However, the rainy season can bring occasional showers and higher humidity.

Consider planning your trip around local events, festivals, or holidays for a unique cultural experience. The quieter times of year are ideal for budget-conscious travellers, offering the best deals on accommodation and activities.

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All facilities in Pullman Bali Legian Beach

Others Pullman Bali Legian Beach
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Pullman Bali Legian Beach

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Pullman Bali Legian Beach
5
Another facilities in Pullman Bali Legian Beach
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking

Frequently asked question in Pullman Bali Legian Beach

What are available facilities at Pullman Bali Legian Beach?
There are top facilites at Pullman Bali Legian Beach such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Bali Legian Beach?
The standard check-in time at Pullman Bali Legian Beach is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Pullman Bali Legian Beach have?
Pullman Bali Legian Beach is a 5.0-star hotel.
How many floors does Pullman Bali Legian Beach have?
Pullman Bali Legian Beach has 5 floors.
Is there parking at Pullman Bali Legian Beach?
Yes, Pullman Bali Legian Beach provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Pullman Bali Legian Beach

Overall Ratings & Reviews Pullman Bali Legian Beach

Traveloka (1,003)
Other sources (1,001)
8.3
Very Good
From 1,003 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Pullman Bali Legian Beach
All
Staff Friendliness (19)
Surroundings (18)
Ambiance (17)
Bedroom (15)
Bathroom (15)
Hotel Area (14)
Distance to City Center (13)
Family Friendly (13)
Accessibility (12)
Room Space (12)
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Traveler Reviews Pullman Bali Legian Beach

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Family vacation is suitable here, the kids are happy, the facilities are complete, close to the city center, the service is extraordinary.
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1 people find it helpful
Ardhani H. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 12 week(s) ago
I was really looking forward to celebrating my birthday at the Pullman Legian Bali, a 5-star hotel that unfortunately fell short of my expectations. The check-in process was underwhelming, with no warm welcome or special touches to mark the occasion. I was asked to wait in the lounge for my room key, but after 30 minutes, no one showed up. When I followed up with the receptionist, I was told my room wasn't ready. I struck up a conversation with a foreign guest who checked in the day before, and she mentioned getting her room key promptly. This made me wonder if the hotel treats locals and foreigners differently. When I requested a late checkout due to my late check-in, the receptionist initially said it wasn't possible due to full bookings. However, after checking with the manager, they agreed to extend my checkout time. My overall experience was disappointing, and I wouldn't recommend this hotel to others. The service felt inconsistent, and I couldn't shake off the feeling that I was treated differently because I was a local guest using a paylater app for payment. notes : at that time I feel like I'm just being grumpy woman and even apologize to the staff and write a notes, but my friends say that I have to write it down so it won't happened to other guest.
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear Ms. Ardhani H.S, Thank you for taking the time to share your feedback and for choosing Pullman Bali Legian Beach to celebrate your birthday. We truly regret for the inconvenience you experienced during your check-in and the impression it left on your stay. Your comments regarding the delay in room readiness and the service consistency have been well noted and shared with our Front Office team for immediate review and improvement. Please be assured that we are committed to providing equal and attentive service to all our guests, regardless of nationality or booking method. We appreciate your honesty in sharing this experience, as it helps us identify areas where we can enhance our guest experience. While we understand your disappointment, we sincerely hope this isolated incident will not define your overall impression of our resort. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and deliver the warm and seamless experience you rightfully expected. Warm regards, Arya Guest Experience
Verified Traveler
icon-origin-TRAVELOKA
7.5
/10
Reviewed 12 week(s) ago
The shower leaked, so when it was used the water leaked through the wall and glass door, because the glass door was not sealed (there was still a gap even though it was closed) the water came out all the way and caused a flood.
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Accommodation's Reply
04 Oct 2025
Dear guest, Thank you for taking the time to share your review. We regret the inconvenience you experienced with the shower in your room. This feedback is very valuable to us, and we have forwarded it to the relevant team for immediate inspection and improvement to prevent a similar incident from happening again. We hope this experience has not dampened your impression of Pullman Bali Legian Beach, and we look forward to welcoming you back for an even more enjoyable experience. Sincerely, Arya. Guest Experience
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Piyanut P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
best hotel in Kuta but my room is next to the street as I could hear noises from motorway at midnight until 3 AM
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Accommodation's Reply
09 Aug 2025
Dear mr. Piyanut P, Thank you for your kind words about Pullman Bali Legian Beach being the best hotel in Kuta. We regret for the disturbance caused by noise from the motorway during your stay. Your feedback is important, and we will review room allocation and possible noise reduction measures to improve guest comfort. We hope to welcome you back for a quieter and more restful experience in the future. Warm regards, Arya Guest Experience
Desy A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Good place, good view, all good
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Ms. Desy A.S, Thank you for your kind feedback. We’re glad to hear you enjoyed the location, the views, and your overall stay with us. We look forward to welcoming you back again soon. Warm regards, Arya Guest Experience
Loh M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
I stayed 2 nights. My room is facing garden view and at ground floor. The bathroom is big too. It was so relaxing when sitting at outside of my room. Also, cooling as it was quite windy area. The breakfast was great too with many varities. I will stay here again when come to Bali again.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Loh M.S, Thank you for sharing your wonderful experience following your recent stay at Pullman Bali Legian Beach. We’re delighted to hear that you enjoyed the spacious garden-view room and its relaxing outdoor area, as well as our breezy location. It’s also great to know that our breakfast offerings met your expectations with their variety. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Bali. Warm regards, Arya Guest Experience
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Andi S. D.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 28 week(s) ago
I was not happy when we stayed the other day because the AC in the room was leaking and not cold enough. For the facilities and food, it was okay.
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1 people find it helpful
Accommodation's Reply
02 Jul 2025
Dear Mr. Andi S. D, Thank you for sharing your experience staying at Pullman Bali Legian Beach. We are sorry to hear that you were not comfortable with the air conditioning in your room during your stay. We apologize for the inconvenience. We have conveyed this to our technical team to immediately make improvements and ensure that similar experiences do not happen again. We are glad to know that you are satisfied with the facilities and food that we provide. Your feedback is very valuable for us to continue to improve the quality of service. We look forward to welcoming you back and providing a better stay experience in the future. Warm regards, Arya. Guest Experience
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Nice resort. Legian beachfront location. Check in smooth, staffs friendly and helpful, room and facilities are great. Green garden is very refreshing
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1 people find it helpful
Accommodation's Reply
22 May 2025
Dear valued guest, Thank you for your positive review. We are very pleased to know that you enjoyed your stay at Pullman Bali Legian Beach, from the smooth check-in process, the friendliness of our team, to the comfort of our rooms and facilities. We are also glad that you enjoyed the cool green garden atmosphere and our strategic location on the edge of Legian Beach. We look forward to welcoming you back for a more enjoyable stay in the future. Warm regards, Arya. Guest Experience
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Very comfortable hotel, friendly staff. Food in the restaurant is delicious.
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1 people find it helpful
Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for your positive review. We are very happy to hear that you felt comfortable during your stay with us, enjoyed the food at the restaurant, and felt the friendliness of our team. This kind of feedback means a lot to us and motivates us to continue providing the best service. We hope to welcome you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Infinity pool facing Kuta beach
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Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for taking the time to share your experience. We are pleased to know that you enjoyed our infinity pool overlooking the beautiful Kuta Beach. A view that is indeed one of our guests' favorites. We look forward to welcoming you back to Pullman Bali Legian Beach for an even more memorable experience. Warm regards, Arya. Guest Experience
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H***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
Nice place to stay near Kuta/Legian beach. Just a stone throw away from the beach! You can easily enjoy the surrounding area by foot. The infinity pool is quite nice. The staffs really friendly.
3 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear our valued Guest, Thank you so much for sharing your experience at Pullman Bali Legian Beach. We are thrilled to hear that you enjoyed our prime location, just a stone's throw away from Kuta/Legian Beach, and the convenience of exploring the surrounding area on foot. We’re also glad you had a great time enjoying our infinity pool and found our staff to be friendly. We truly appreciate your kind words and will continue to strive to offer the best possible experience for our guests. We look forward to welcoming you back in the future for another wonderful stay. Warm regards, Arya Guest Experience
Jeong H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 42 week(s) ago
Sound proof with the room is lacking and the restaurant tastes really bad, not a 5 star hotel.
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1 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear Jeong H, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback. We apologize for the issues you encountered with the soundproofing in your room. Your comfort is very important to us, and we will review this issue to ensure we can improve this aspect in our rooms in the future. We are also sorry to hear that your dining experience did not meet your expectations. We strive to provide high-quality cuisine to our guests, and your feedback will be shared with our culinary team for review and improvement. We greatly appreciate your comments as they help us to continually improve our guest experience. We look forward to welcoming you back in the future for an even better stay. Best regards, Arya. Guest Experience
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r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The staff is friendly and very helpful, the rooms are spacious and there is a free photo session too.
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2 people find it helpful
Accommodation's Reply
18 Feb 2025
Dear Guest, We are very pleased to hear that you were satisfied with the friendliness and assistance of our team, and enjoyed the comfort of our spacious room. We are also glad that you enjoyed the photo session we offered. We always strive to provide the best experience for each of our guests, and feedback like this certainly means a lot to us. We look forward to welcoming you back to Pullman Bali Legian Beach in the future. Warm regards, Arya. Guest Experience
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S***r
icon-origin-TRAVELOKA
9.6
/10
Reviewed 45 week(s) ago
Nice room, nice garden, and great location. But I was not happy with the breakfast. I had a croissant and a chocolate croissant. They were not fresh, very old, and dry. Decided to skip breakfast the 2nd day. Might stay here again but not including breakfast.
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Accommodation's Reply
14 Feb 2025
Dear valued guest, Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed the room, garden, and location of Pullman Bali Legian Beach. However, we are truly sorry to learn that the breakfast did not meet your expectations. Freshness and quality are extremely important to us, and we regret that the croissants you had were not up to standard. We appreciate your feedback and will certainly pass it along to our culinary team for immediate attention. We hope to have the opportunity to welcome you back again, and we would love to offer you a better breakfast experience on your next visit. Warm regards, Arya Guest Experience
Herry F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Staying at the Pullman Hotel was very memorable because apart from being close to the beach, it was also easy to get to places to eat, and the service was very good.
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2 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Mr. Herry F, Thank you very much for your very positive review. We are pleased to hear that you enjoyed our strategic location near the beach and easy access to dining options. We also greatly appreciate your compliments about our service. We always strive to provide the best experience for every guest. We look forward to welcoming you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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F***S
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The staff is friendly and the rooms are clean and the food is varied and delicious
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2 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Sir/Madam, Thank you very much for your wonderful review. We are very happy to hear that you enjoyed the friendly service from our team, the cleanliness of the room, and the variety and taste of the food we offer. We will continue to strive to provide the best experience for every guest who comes. We hope to welcome you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
I stayed in an ocean view room. It was in very nice and neat condition. I absolutely will recommend it to my friends if they come to Bali.
2 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Our valued guest, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay in our ocean view room and that everything was to your satisfaction. It's always a pleasure to know that our guests would recommend us to their friends. We look forward to welcoming you back to Pullman Bali Legian Beach on your next visit to Bali. Warm regards, Arya Guest experience
N***I
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Staff restaurant name Haity is so helpful.
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Accommodation's Reply
20 Nov 2024
Dear Valued Guest, Thank you for your kind review. We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Arya Guest Experience
N***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Staff restaurant name Haity is so helpful.
Find this review helpful?
Accommodation's Reply
20 Nov 2024
Dear Valued GUest, Thank you for your kind review! We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Arya Guest Experience
N***I
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Staff restaurant name Haity is so helpful.
Find this review helpful?
Accommodation's Reply
20 Nov 2024
Dear Valued Guest, Thank you for your kind review! We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Arya Guest Experience
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Pullman Bali Legian Beach

Traveloka (1,003)
Other sources (1,001)
8.3
Very Good
From 1,003 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Pullman Bali Legian Beach
All
Staff Friendliness (19)
Surroundings (18)
Ambiance (17)
Bedroom (15)
Bathroom (15)
Hotel Area (14)
Distance to City Center (13)
Family Friendly (13)
Accessibility (12)
Room Space (12)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Pullman Bali Legian Beach

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Family vacation is suitable here, the kids are happy, the facilities are complete, close to the city center, the service is extraordinary.
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Ardhani H. S.
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Staycation
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6.9
/10
Reviewed 12 week(s) ago
I was really looking forward to celebrating my birthday at the Pullman Legian Bali, a 5-star hotel that unfortunately fell short of my expectations. The check-in process was underwhelming, with no warm welcome or special touches to mark the occasion. I was asked to wait in the lounge for my room key, but after 30 minutes, no one showed up. When I followed up with the receptionist, I was told my room wasn't ready. I struck up a conversation with a foreign guest who checked in the day before, and she mentioned getting her room key promptly. This made me wonder if the hotel treats locals and foreigners differently. When I requested a late checkout due to my late check-in, the receptionist initially said it wasn't possible due to full bookings. However, after checking with the manager, they agreed to extend my checkout time. My overall experience was disappointing, and I wouldn't recommend this hotel to others. The service felt inconsistent, and I couldn't shake off the feeling that I was treated differently because I was a local guest using a paylater app for payment. notes : at that time I feel like I'm just being grumpy woman and even apologize to the staff and write a notes, but my friends say that I have to write it down so it won't happened to other guest.
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1 people find it helpful
Accommodation's Reply
04 Oct 2025
Dear Ms. Ardhani H.S, Thank you for taking the time to share your feedback and for choosing Pullman Bali Legian Beach to celebrate your birthday. We truly regret for the inconvenience you experienced during your check-in and the impression it left on your stay. Your comments regarding the delay in room readiness and the service consistency have been well noted and shared with our Front Office team for immediate review and improvement. Please be assured that we are committed to providing equal and attentive service to all our guests, regardless of nationality or booking method. We appreciate your honesty in sharing this experience, as it helps us identify areas where we can enhance our guest experience. While we understand your disappointment, we sincerely hope this isolated incident will not define your overall impression of our resort. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back and deliver the warm and seamless experience you rightfully expected. Warm regards, Arya Guest Experience
Verified Traveler
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7.5
/10
Reviewed 12 week(s) ago
The shower leaked, so when it was used the water leaked through the wall and glass door, because the glass door was not sealed (there was still a gap even though it was closed) the water came out all the way and caused a flood.
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Accommodation's Reply
04 Oct 2025
Dear guest, Thank you for taking the time to share your review. We regret the inconvenience you experienced with the shower in your room. This feedback is very valuable to us, and we have forwarded it to the relevant team for immediate inspection and improvement to prevent a similar incident from happening again. We hope this experience has not dampened your impression of Pullman Bali Legian Beach, and we look forward to welcoming you back for an even more enjoyable experience. Sincerely, Arya. Guest Experience
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Piyanut P.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
best hotel in Kuta but my room is next to the street as I could hear noises from motorway at midnight until 3 AM
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Accommodation's Reply
09 Aug 2025
Dear mr. Piyanut P, Thank you for your kind words about Pullman Bali Legian Beach being the best hotel in Kuta. We regret for the disturbance caused by noise from the motorway during your stay. Your feedback is important, and we will review room allocation and possible noise reduction measures to improve guest comfort. We hope to welcome you back for a quieter and more restful experience in the future. Warm regards, Arya Guest Experience
Desy A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Good place, good view, all good
1 people find it helpful
Accommodation's Reply
22 Jul 2025
Dear Ms. Desy A.S, Thank you for your kind feedback. We’re glad to hear you enjoyed the location, the views, and your overall stay with us. We look forward to welcoming you back again soon. Warm regards, Arya Guest Experience
Loh M. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
I stayed 2 nights. My room is facing garden view and at ground floor. The bathroom is big too. It was so relaxing when sitting at outside of my room. Also, cooling as it was quite windy area. The breakfast was great too with many varities. I will stay here again when come to Bali again.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Loh M.S, Thank you for sharing your wonderful experience following your recent stay at Pullman Bali Legian Beach. We’re delighted to hear that you enjoyed the spacious garden-view room and its relaxing outdoor area, as well as our breezy location. It’s also great to know that our breakfast offerings met your expectations with their variety. We truly appreciate your kind words and look forward to welcoming you back on your next visit to Bali. Warm regards, Arya Guest Experience
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Andi S. D.
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 28 week(s) ago
I was not happy when we stayed the other day because the AC in the room was leaking and not cold enough. For the facilities and food, it was okay.
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Accommodation's Reply
02 Jul 2025
Dear Mr. Andi S. D, Thank you for sharing your experience staying at Pullman Bali Legian Beach. We are sorry to hear that you were not comfortable with the air conditioning in your room during your stay. We apologize for the inconvenience. We have conveyed this to our technical team to immediately make improvements and ensure that similar experiences do not happen again. We are glad to know that you are satisfied with the facilities and food that we provide. Your feedback is very valuable for us to continue to improve the quality of service. We look forward to welcoming you back and providing a better stay experience in the future. Warm regards, Arya. Guest Experience
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A***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 30 week(s) ago
Nice resort. Legian beachfront location. Check in smooth, staffs friendly and helpful, room and facilities are great. Green garden is very refreshing
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Accommodation's Reply
22 May 2025
Dear valued guest, Thank you for your positive review. We are very pleased to know that you enjoyed your stay at Pullman Bali Legian Beach, from the smooth check-in process, the friendliness of our team, to the comfort of our rooms and facilities. We are also glad that you enjoyed the cool green garden atmosphere and our strategic location on the edge of Legian Beach. We look forward to welcoming you back for a more enjoyable stay in the future. Warm regards, Arya. Guest Experience
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A***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 37 week(s) ago
Very comfortable hotel, friendly staff. Food in the restaurant is delicious.
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Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for your positive review. We are very happy to hear that you felt comfortable during your stay with us, enjoyed the food at the restaurant, and felt the friendliness of our team. This kind of feedback means a lot to us and motivates us to continue providing the best service. We hope to welcome you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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A***n
icon-Business
Business
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10.0
/10
Reviewed 37 week(s) ago
Infinity pool facing Kuta beach
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Accommodation's Reply
12 Apr 2025
Dear valued guest, Thank you for taking the time to share your experience. We are pleased to know that you enjoyed our infinity pool overlooking the beautiful Kuta Beach. A view that is indeed one of our guests' favorites. We look forward to welcoming you back to Pullman Bali Legian Beach for an even more memorable experience. Warm regards, Arya. Guest Experience
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H***y
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 41 week(s) ago
Nice place to stay near Kuta/Legian beach. Just a stone throw away from the beach! You can easily enjoy the surrounding area by foot. The infinity pool is quite nice. The staffs really friendly.
3 people find it helpful
Accommodation's Reply
22 Mar 2025
Dear our valued Guest, Thank you so much for sharing your experience at Pullman Bali Legian Beach. We are thrilled to hear that you enjoyed our prime location, just a stone's throw away from Kuta/Legian Beach, and the convenience of exploring the surrounding area on foot. We’re also glad you had a great time enjoying our infinity pool and found our staff to be friendly. We truly appreciate your kind words and will continue to strive to offer the best possible experience for our guests. We look forward to welcoming you back in the future for another wonderful stay. Warm regards, Arya Guest Experience
Jeong H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 42 week(s) ago
Sound proof with the room is lacking and the restaurant tastes really bad, not a 5 star hotel.
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Accommodation's Reply
22 Mar 2025
Dear Jeong H, Thank you for taking the time to share your experience with us. We greatly appreciate your feedback. We apologize for the issues you encountered with the soundproofing in your room. Your comfort is very important to us, and we will review this issue to ensure we can improve this aspect in our rooms in the future. We are also sorry to hear that your dining experience did not meet your expectations. We strive to provide high-quality cuisine to our guests, and your feedback will be shared with our culinary team for review and improvement. We greatly appreciate your comments as they help us to continually improve our guest experience. We look forward to welcoming you back in the future for an even better stay. Best regards, Arya. Guest Experience
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r***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The staff is friendly and very helpful, the rooms are spacious and there is a free photo session too.
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Accommodation's Reply
18 Feb 2025
Dear Guest, We are very pleased to hear that you were satisfied with the friendliness and assistance of our team, and enjoyed the comfort of our spacious room. We are also glad that you enjoyed the photo session we offered. We always strive to provide the best experience for each of our guests, and feedback like this certainly means a lot to us. We look forward to welcoming you back to Pullman Bali Legian Beach in the future. Warm regards, Arya. Guest Experience
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S***r
icon-origin-TRAVELOKA
9.6
/10
Reviewed 45 week(s) ago
Nice room, nice garden, and great location. But I was not happy with the breakfast. I had a croissant and a chocolate croissant. They were not fresh, very old, and dry. Decided to skip breakfast the 2nd day. Might stay here again but not including breakfast.
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Accommodation's Reply
14 Feb 2025
Dear valued guest, Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed the room, garden, and location of Pullman Bali Legian Beach. However, we are truly sorry to learn that the breakfast did not meet your expectations. Freshness and quality are extremely important to us, and we regret that the croissants you had were not up to standard. We appreciate your feedback and will certainly pass it along to our culinary team for immediate attention. We hope to have the opportunity to welcome you back again, and we would love to offer you a better breakfast experience on your next visit. Warm regards, Arya Guest Experience
Herry F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
Staying at the Pullman Hotel was very memorable because apart from being close to the beach, it was also easy to get to places to eat, and the service was very good.
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2 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Mr. Herry F, Thank you very much for your very positive review. We are pleased to hear that you enjoyed our strategic location near the beach and easy access to dining options. We also greatly appreciate your compliments about our service. We always strive to provide the best experience for every guest. We look forward to welcoming you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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F***S
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The staff is friendly and the rooms are clean and the food is varied and delicious
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2 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Sir/Madam, Thank you very much for your wonderful review. We are very happy to hear that you enjoyed the friendly service from our team, the cleanliness of the room, and the variety and taste of the food we offer. We will continue to strive to provide the best experience for every guest who comes. We hope to welcome you back to Pullman Bali Legian Beach in the near future. Warm regards, Arya. Guest Experience
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W***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 53 week(s) ago
I stayed in an ocean view room. It was in very nice and neat condition. I absolutely will recommend it to my friends if they come to Bali.
2 people find it helpful
Accommodation's Reply
02 Jan 2025
Dear Our valued guest, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay in our ocean view room and that everything was to your satisfaction. It's always a pleasure to know that our guests would recommend us to their friends. We look forward to welcoming you back to Pullman Bali Legian Beach on your next visit to Bali. Warm regards, Arya Guest experience
N***I
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Staff restaurant name Haity is so helpful.
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Accommodation's Reply
20 Nov 2024
Dear Valued Guest, Thank you for your kind review. We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Arya Guest Experience
N***I
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Staff restaurant name Haity is so helpful.
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Accommodation's Reply
20 Nov 2024
Dear Valued GUest, Thank you for your kind review! We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Arya Guest Experience
N***I
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Staff restaurant name Haity is so helpful.
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Accommodation's Reply
20 Nov 2024
Dear Valued Guest, Thank you for your kind review! We’re so happy to hear that you enjoyed your stay at Pullman Bali Legian Beach and that Haity's friendliness made a positive impact on your experience. She is truly an asset to our team, and we will be sure to pass along your compliments to her. We look forward to welcoming you back for another enjoyable stay in the future! Warm regards, Arya Guest Experience
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