Salatin Hotel Palembang

Hotels
9.2
/10
Exceptional
87 reviews

What Guests Say About Their Stay

P***A
10.0
/ 10
Strategic location. Spacious parking lot. Security & hotel staff are very friendly. Nice nice nice. Spacious & comfortable room. Score 10/10.
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In the Area
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JALAN SULTAN MANSYUR NO 7 BUKIT LAMA, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30169

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named SALATIN HOTEL PALEMBANG Salatin Hotel Palembang is a hotel in a good neighborhood, which is located at Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Salatin Hotel Palembang

JALAN SULTAN MANSYUR NO 7 BUKIT LAMA, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30169
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Discover More About Salatin Hotel Palembang

note: hotel was previously named SALATIN HOTEL PALEMBANG

Location


Salatin Hotel Palembang is a hotel in a good neighborhood, which is located at Ilir Barat I.

About Salatin Hotel Palembang

Salatin Hotel Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Salatin Hotel Palembang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Salatin Hotel Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Salatin Hotel Palembang, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Salatin Hotel Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Salatin Hotel Palembang is suitable for you who value privacy during your stay.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Salatin Hotel Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Salatin Hotel Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Salatin Hotel Palembang is a wise choice for travelers visiting Ilir Barat I.

All facilities in Salatin Hotel Palembang

Others Salatin Hotel Palembang
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Porter

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Early bird breakfast
  • Set menu dinner

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room

In-room Facilities

  • Cable TV
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Salatin Hotel Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Salatin Hotel Palembang
99
Number of floors in Salatin Hotel Palembang
7
Another facilities in Salatin Hotel Palembang
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Salatin Hotel Palembang

What are available facilities at Salatin Hotel Palembang?
There are top facilites at Salatin Hotel Palembang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Salatin Hotel Palembang?
The standard check-in time at Salatin Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Salatin Hotel Palembang provide breakfast?
Yes, Salatin Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Salatin Hotel Palembang have?
Salatin Hotel Palembang is a 0.0-star hotel.
How many floors does Salatin Hotel Palembang have?
Salatin Hotel Palembang has 7 floors.
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More Reviews from Other Guests in Salatin Hotel Palembang

9.2
Exceptional
From 87 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

9.1

Location

8.9

Service and Facilites

9.0

People often mention about Salatin Hotel Palembang
All
Suasana (8)
Keramahan Staff (6)
Kamar Tidur (5)
Kamar Mandi (5)
Variasi (5)
Akses (4)
Area Hotel (4)
Lingkungan Sekitar (3)
Wifi (3)
Ukuran Kamar (3)
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Traveler Reviews Salatin Hotel Palembang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Ardiansyah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The swimming pool is currently under construction and will be finished by the end of 2025.
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F***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
This is the second time I've stayed here, but I don't know why, from early morning to night, the sound above my room 301 is really disturbing, I don't know whether it's the sound of the machine or what. The toilet is clean, but when I first entered the room, the toilet smelled really bad, I don't know where it came from. It's quite disappointing because even sleeping feels disturbed ☹️
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Hello Kita Florendiya, Thank you for taking the time to review your stay on October 29th and 30th. We appreciate your valuable feedback. We apologize for the inconvenience caused by the engine and bathroom noise. We have acknowledged your concern. Our engineering team immediately conducted a thorough inspection of the bathroom and surrounding corridors, and performed maintenance to minimize noise and restore your comfort. We apologize for the delay in resolving this issue during your stay. We have already sent you a message. Please contact Kita Florendiya directly at our official WhatsApp number 0821-8849-8845, and we will fully compensate you for the inconvenience caused by the lack of sleep. We sincerely hope to see you again and provide you with a comfortable and peaceful stay. Regards, Fitri Henita, General Manager of Salatin Hotel Palembang
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
300k deposit, fast & helpful security 💯, lots of food variations and quite delicious, the score is 8.5/10 for this hotel.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Budi S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The atmosphere is very calm and comfortable.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
D***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is nice, but unfortunately, it's far from the main road and the access to it is narrow. If the road is busy, there will be traffic jams. But once we entered the hotel courtyard, all of that disappeared with a comfortable, spacious, and clean area. The staff is friendly, and the rooms are spacious and clean.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
U***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great place, friendly staff. Especially Mas Yudha, thank you so much, he's very kind.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
good looking, very comfortable
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
G***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The food is delicious 🫶🏻 The room atmosphere is also really good. Clean & comfortable 🫶🏻
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and the hotel is clean.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Rahmawan A.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The staff is humble, especially the responsive security guards. Breakfast is delicious and comprehensive. The hotel has a peaceful atmosphere and ample parking.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
v***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 22 week(s) ago
Sorry, I'm really disappointed with a hotel of this level but there are so many mosquitoes, I thought it was only at the reception but it turns out there are also many in the room, I've already killed 3 mosquitoes in the photo. It's like staying in the forest 🙏
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for letting us know about this matter. We are very sorry that you had a bad experience with us. We take customer feedback very seriously and are working hard to ensure that such an incident does not happen again in the future. We sincerely apologize for any inconvenience this may have caused. Best regards, Fitri Hennita General Manager Salatin Hotel Palembang
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S***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
The hotel is nice.. new.. comfortable.. clean.. but the receptionist staff is not that great.. the other staff are very friendly.. except for the female receptionist.. I was also annoyed that our belongings were not marked with safety marks.. so we didn't know we left something behind..
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Accommodation's Reply
17 Nov 2025
Dear Valued Guest, My name is Fitri Hennita, General Manager of Salatin Hotel Palembang. I am very pleased that you enjoyed your stay with us. We look forward to welcoming you back again. Best regards, General Manager Salatin Hotel Palembang
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Rani Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel is comfortable, clean and the food is delicious.
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Accommodation's Reply
17 Nov 2025
Dear Ms. Rani Wai, My name is Fitri Hennita, General Manager of Salatin Hotel Palembang. I am very pleased that you enjoyed your stay with us. We look forward to welcoming you back again. Best regards, General Manager Salatin Hotel Palembang
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P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
"Thank you" is an expression used to express gratitude or appreciation for the kindness given by others. The correct standard spelling is "terima kasih" (separated), not "terima kasih"
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Hello, I'm Fitri Henita, the General Manager of Salatin Palembang Hotel. I'm glad you enjoyed your stay at our hotel. We look forward to seeing you again. Sincerely, General Manager of Salatin Palembang Hotel.
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J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very good service from the time of arrival at the lobby to the time of delivery to the room
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1 people find it helpful
Accommodation's Reply
23 May 2025
Thank you very much for your positive feedback! We appreciate your kind words and are so glad you had a pleasant experience with us. We strive to provide the best customer service possible, and we are glad to hear that we succeeded. Warm Regards - Salatin Hotel Palembang
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Dahnial N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
New, comfortable, spacious and very pleasant for work and family.
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Accommodation's Reply
17 Nov 2025
Dear Mr. Daniel N., My name is Fitri Hennita, General Manager of Salatin Hotel Palembang. I am very pleased that you enjoyed your stay with us. We look forward to welcoming you back again. Best regards, General Manager Salatin Hotel Palembang
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K***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Very impressive, comfortable room, ok service, ok food.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Aviana
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
I swear it's really cool, the service is also friendly
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Nida S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
the food is delicious, the meat is tender, the room is clean and spacious
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 47 week(s) ago
The hotel is comfortable, the food is quite good, but the cleanliness of the room needs to be improved, like the bed cover has lots of black stains.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Number of reviews per page
20
40

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Others 4 Salatin Hotel Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 87 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

9.1

Location

8.9

Service and Facilites

9.0

People often mention about Salatin Hotel Palembang
All
Suasana (8)
Keramahan Staff (6)
Kamar Tidur (5)
Kamar Mandi (5)
Variasi (5)
Akses (4)
Area Hotel (4)
Lingkungan Sekitar (3)
Wifi (3)
Ukuran Kamar (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Salatin Hotel Palembang

Number of reviews per page
20
40
Customer reviews
Profile Picture
Ardiansyah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The swimming pool is currently under construction and will be finished by the end of 2025.
Translated by Google Icon
See original
Find this review helpful?
F***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
This is the second time I've stayed here, but I don't know why, from early morning to night, the sound above my room 301 is really disturbing, I don't know whether it's the sound of the machine or what. The toilet is clean, but when I first entered the room, the toilet smelled really bad, I don't know where it came from. It's quite disappointing because even sleeping feels disturbed ☹️
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Nov 2025
Hello Kita Florendiya, Thank you for taking the time to review your stay on October 29th and 30th. We appreciate your valuable feedback. We apologize for the inconvenience caused by the engine and bathroom noise. We have acknowledged your concern. Our engineering team immediately conducted a thorough inspection of the bathroom and surrounding corridors, and performed maintenance to minimize noise and restore your comfort. We apologize for the delay in resolving this issue during your stay. We have already sent you a message. Please contact Kita Florendiya directly at our official WhatsApp number 0821-8849-8845, and we will fully compensate you for the inconvenience caused by the lack of sleep. We sincerely hope to see you again and provide you with a comfortable and peaceful stay. Regards, Fitri Henita, General Manager of Salatin Hotel Palembang
Translated by Google Icon
See original
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
300k deposit, fast & helpful security 💯, lots of food variations and quite delicious, the score is 8.5/10 for this hotel.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Budi S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The atmosphere is very calm and comfortable.
Translated by Google Icon
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
D***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is nice, but unfortunately, it's far from the main road and the access to it is narrow. If the road is busy, there will be traffic jams. But once we entered the hotel courtyard, all of that disappeared with a comfortable, spacious, and clean area. The staff is friendly, and the rooms are spacious and clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
U***u
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Great place, friendly staff. Especially Mas Yudha, thank you so much, he's very kind.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
M***M
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
good looking, very comfortable
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
G***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The food is delicious 🫶🏻 The room atmosphere is also really good. Clean & comfortable 🫶🏻
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
E***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel staff is very friendly and the hotel is clean.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Rahmawan A.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The staff is humble, especially the responsive security guards. Breakfast is delicious and comprehensive. The hotel has a peaceful atmosphere and ample parking.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
v***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 22 week(s) ago
Sorry, I'm really disappointed with a hotel of this level but there are so many mosquitoes, I thought it was only at the reception but it turns out there are also many in the room, I've already killed 3 mosquitoes in the photo. It's like staying in the forest 🙏
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See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, Thank you for letting us know about this matter. We are very sorry that you had a bad experience with us. We take customer feedback very seriously and are working hard to ensure that such an incident does not happen again in the future. We sincerely apologize for any inconvenience this may have caused. Best regards, Fitri Hennita General Manager Salatin Hotel Palembang
Translated by Google Icon
See original
S***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 22 week(s) ago
The hotel is nice.. new.. comfortable.. clean.. but the receptionist staff is not that great.. the other staff are very friendly.. except for the female receptionist.. I was also annoyed that our belongings were not marked with safety marks.. so we didn't know we left something behind..
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
17 Nov 2025
Dear Valued Guest, My name is Fitri Hennita, General Manager of Salatin Hotel Palembang. I am very pleased that you enjoyed your stay with us. We look forward to welcoming you back again. Best regards, General Manager Salatin Hotel Palembang
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See original
Rani Y.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
The hotel is comfortable, clean and the food is delicious.
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Accommodation's Reply
17 Nov 2025
Dear Ms. Rani Wai, My name is Fitri Hennita, General Manager of Salatin Hotel Palembang. I am very pleased that you enjoyed your stay with us. We look forward to welcoming you back again. Best regards, General Manager Salatin Hotel Palembang
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See original
P***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 27 week(s) ago
"Thank you" is an expression used to express gratitude or appreciation for the kindness given by others. The correct standard spelling is "terima kasih" (separated), not "terima kasih"
Translated by Google Icon
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1 people find it helpful
Accommodation's Reply
17 Nov 2025
Hello, I'm Fitri Henita, the General Manager of Salatin Palembang Hotel. I'm glad you enjoyed your stay at our hotel. We look forward to seeing you again. Sincerely, General Manager of Salatin Palembang Hotel.
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J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Very good service from the time of arrival at the lobby to the time of delivery to the room
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1 people find it helpful
Accommodation's Reply
23 May 2025
Thank you very much for your positive feedback! We appreciate your kind words and are so glad you had a pleasant experience with us. We strive to provide the best customer service possible, and we are glad to hear that we succeeded. Warm Regards - Salatin Hotel Palembang
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Dahnial N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
New, comfortable, spacious and very pleasant for work and family.
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Accommodation's Reply
17 Nov 2025
Dear Mr. Daniel N., My name is Fitri Hennita, General Manager of Salatin Hotel Palembang. I am very pleased that you enjoyed your stay with us. We look forward to welcoming you back again. Best regards, General Manager Salatin Hotel Palembang
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K***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 34 week(s) ago
Very impressive, comfortable room, ok service, ok food.
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Aviana
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
I swear it's really cool, the service is also friendly
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Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
Nida S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
the food is delicious, the meat is tender, the room is clean and spacious
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 47 week(s) ago
The hotel is comfortable, the food is quite good, but the cleanliness of the room needs to be improved, like the bed cover has lots of black stains.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Thank you very much for your rating and review! I’m Fitri Hennita, General Manager of Salatin Hotel Palembang, am very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, General Manager Salatin Hotel Palembang
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