Serela Merdeka

Hotels
Preferred Partner
8.1
/10
Very Good
5,660 reviews

What Guests Say About Their Stay

Distance To City Center (131)
Staff Friendliness (89)
Accessibility (78)
Ambiance (68)
Kartika D. P.
9.4
/ 10
it was our 5th staycation here, we always satisfied everytime stay in Serela Merdeka. The room is fine, the bathroom is clean, the various & yummy breakfast. And the big point why we choose Serela merdeka is walking distance from public area such as mall, shopping center, mosque, park, hospital etc. See you again Serela💛
I***a
10.0
/ 10
The hotel is nice and clean. I like the room. I stayed here for 2 days and it was very comfortable. The response was fast when I asked for this and that. It's close so I don't waste money on travel, I want to go culinary in Braga or Buimas, it's not far. Thank you, Serela, next holiday in Bandung, I will come back here again.
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N***a
10.0
/ 10
The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is also varied and delicious, the price of 400 thousand is already very good👍
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N***a
10.0
/ 10
The hotel is clean, comfortable, the facilities are quite complete, the location is strategic, the hotel staff is also friendly, the breakfast is varied and delicious, the price of 400 thousand is really good 👍
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F***z
10.0
/ 10
The hotel is comfortable, the building looks well-maintained, the rooms are clean, and the front desk is open 24 hours, so even at night, checking in was easy. The location is right in the city center, close to everything. I was on a business trip, and it was easy to walk around the hotel. I would definitely return to this hotel again. Recommended.
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In the Area
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Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Serela Merdeka Bandung Staying at Serela Merdeka is a good choice when you are visiting Dago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Serela Merdeka

Jl. Purnawarman No. 23 Bandung, Dago, Bandung, Jawa Barat, Indonesia, 40111
Discover More Places
Lobby Serela Merdeka
Lobby 2 Serela Merdeka

Discover More About Serela Merdeka

note: hotel was previously named Serela Merdeka Bandung

Location


Staying at Serela Merdeka is a good choice when you are visiting Dago.

About Serela Merdeka

Are you a shopaholic? Staying at Serela Merdeka will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Serela Merdeka provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Serela Merdeka.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Serela Merdeka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Serela Merdeka is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Serela Merdeka is the right place to stay.

All facilities in Serela Merdeka

Fitness Center Serela Merdeka
Fitness Center
Functional Hall Serela Merdeka
Functional Hall
Lobby Serela Merdeka
Lobby
CleanAccommodation Serela Merdeka
CleanAccommodation
Exterior Serela Merdeka
Exterior

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Express check-out
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Banquet
  • Non-smoking room
  • Smoking area

Transportation

  • Airport transfer
  • Secure parking
  • Valet parking

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

Things to Do

  • Massage
  • Spa

Business Facilities

  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Kids and Pets

  • Babysitting

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer

Accommodation Policy & General Information in Serela Merdeka

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Please bring your voucher and valid ID upon check in Check in Time on 03.00 PM

Additional Policy

Please bring your voucher and valid ID upon check in
Check in Time on 02.00 PM

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Serela Merdeka
80
Number of floors in Serela Merdeka
6
Another facilities in Serela Merdeka
Bellhop, Welcoming drinks, Express check-out, 24-hour Receptionist, 24-hour security

Frequently asked question in Serela Merdeka

What are available facilities at Serela Merdeka?
There are top facilites at Serela Merdeka such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Serela Merdeka?
The standard check-in time at Serela Merdeka is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Serela Merdeka provide breakfast?
Yes, Serela Merdeka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Serela Merdeka have?
Serela Merdeka is a 3.0-star hotel.
How many floors does Serela Merdeka have?
Serela Merdeka has 6 floors.
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More Reviews from Other Guests in Serela Merdeka

Overall Ratings & Reviews Serela Merdeka

Traveloka (5,628)
Other sources (32)
8.2
Very Good
From 5,628 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.9

Location

8.6

Service and Facilites

8.1

People often mention about Serela Merdeka
All
Distance to City Center (94)
Bedroom (85)
Ambiance (81)
Staff Friendliness (77)
Bathroom (76)
Accessibility (61)
Taste (57)
Room Space (48)
Surroundings (46)
Variety (46)
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Traveler Reviews Serela Merdeka

Number of reviews per page
20
40
Customer reviews
H***o
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 day(s) ago
The location is strategic, but the room seems poorly maintained. The AC made a rattling noise, so much so that I had to turn it off. The toilet was also poorly maintained.
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W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly staff, spacious room, complete amenities, only the jet shower and plush toilet are not working...wifi keeps disconnecting, overall satisfactory, recommended
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1 people find it helpful
Y***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Overall, the service is sufficient.
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EVI S. Y. S. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff understands the guest's situation, makes appreciation
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R Myta D. N. S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
I chose two rooms for my family, but one room had a problem with the toilet flush, and we requested a room change. However, please pay attention to the carpet in the room, as it looked dusty. The breakfast variety wasn't extensive, but it was quite tasty.
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F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 2 week(s) ago
This hotel is comfortable, with very friendly service and easy access to the city center. However, improvements are needed in terms of room amenities (door handles, wallpaper, carpets, etc.). Hopefully, this review is helpful. Thank you.
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J***o
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
I wanted to stay here because when I passed Merdeka Street, there used to be a sign, Serela. It does feel like an old hotel, with perhaps new management (by Amaze Hotel). The service is fine. Parking is a bit cramped. The internet isn't great, and it's slow. Even my cell phone signal doesn't reach my room. It's difficult for business trips that require using a laptop in the room. The TV channels are limited and the signal keeps dropping out. So I just hung out in my room. Luckily, I was tired and my work was done, so I didn't sleep long. The song "Amaze Hotel" in the hallway was disturbing, as the room wasn't soundproof. It kept ringing in my ears, and on repeat, I had to turn it off. Breakfast was okay.
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H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
good for hotel ⭐️3 👍🏻....
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Ferry A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The rooms are nice, the staff are friendly and very helpful, the price is also quite cheap.
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1 people find it helpful
maenk m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The service is very good, but the condition of the room needs to be improved in terms of cleanliness, especially the towels, so they can be replaced with new ones... they are already bad.
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1 people find it helpful
Rafi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Just staying for one night makes you feel at home, when you want to check out you feel lazy to leave the hotel, but time is up, you have to go back to Jakarta.
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M***b
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It was a good stay. Although I wish the water would be hotter in the shower. Staff were very friendly and helpful. Good price and you basically get what you paid for but the breakfast options was actually really good.
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A***d
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
According to the price, only the room needs to be maintained.
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1 people find it helpful
dewi p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The door won't lock, and the doorknob seems to be broken. Hopefully, the door to the fifth floor will be repaired soon, especially
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1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
okay, everything is comfortable, safe, friendly and in a strategic location near the city center
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
The wifi is bad, the room is not soundproof, it's a mess, the TV remote is broken, the AC can't be turned off either.
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1 people find it helpful
a***a
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 8 week(s) ago
The taste and variety of food and the cleanliness of the rooms have been improved.
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and there is lots of food in front of the hotel.
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean, comfortable, and friendly staff. Deposit payments need to be improved to allow cashless payments, as the nearest ATM is only at the BEC mall, which is too far to walk.
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1 people find it helpful
e***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Almost everything is good, only the breakfast is less varied, the taste of the menu should be improved again.
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Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Serela Merdeka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Serela Merdeka

Traveloka (5,628)
Other sources (32)
8.2
Very Good
From 5,628 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.9

Location

8.6

Service and Facilites

8.1

People often mention about Serela Merdeka
All
Distance to City Center (94)
Bedroom (85)
Ambiance (81)
Staff Friendliness (77)
Bathroom (76)
Accessibility (61)
Taste (57)
Room Space (48)
Surroundings (46)
Variety (46)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Serela Merdeka

Number of reviews per page
20
40
Customer reviews
H***o
icon-origin-TRAVELOKA
6.7
/10
Reviewed 4 day(s) ago
The location is strategic, but the room seems poorly maintained. The AC made a rattling noise, so much so that I had to turn it off. The toilet was also poorly maintained.
Translated by Google Icon
See original
Find this review helpful?
W***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Friendly staff, spacious room, complete amenities, only the jet shower and plush toilet are not working...wifi keeps disconnecting, overall satisfactory, recommended
Translated by Google Icon
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1 people find it helpful
Y***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Overall, the service is sufficient.
Translated by Google Icon
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Find this review helpful?
EVI S. Y. S. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff understands the guest's situation, makes appreciation
Translated by Google Icon
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Find this review helpful?
R Myta D. N. S.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
I chose two rooms for my family, but one room had a problem with the toilet flush, and we requested a room change. However, please pay attention to the carpet in the room, as it looked dusty. The breakfast variety wasn't extensive, but it was quite tasty.
Translated by Google Icon
See original
Find this review helpful?
F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 2 week(s) ago
This hotel is comfortable, with very friendly service and easy access to the city center. However, improvements are needed in terms of room amenities (door handles, wallpaper, carpets, etc.). Hopefully, this review is helpful. Thank you.
Translated by Google Icon
See original
Find this review helpful?
J***o
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
I wanted to stay here because when I passed Merdeka Street, there used to be a sign, Serela. It does feel like an old hotel, with perhaps new management (by Amaze Hotel). The service is fine. Parking is a bit cramped. The internet isn't great, and it's slow. Even my cell phone signal doesn't reach my room. It's difficult for business trips that require using a laptop in the room. The TV channels are limited and the signal keeps dropping out. So I just hung out in my room. Luckily, I was tired and my work was done, so I didn't sleep long. The song "Amaze Hotel" in the hallway was disturbing, as the room wasn't soundproof. It kept ringing in my ears, and on repeat, I had to turn it off. Breakfast was okay.
Read More
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Find this review helpful?
H***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
good for hotel ⭐️3 👍🏻....
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Find this review helpful?
Ferry A.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The rooms are nice, the staff are friendly and very helpful, the price is also quite cheap.
Translated by Google Icon
See original
1 people find it helpful
maenk m.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The service is very good, but the condition of the room needs to be improved in terms of cleanliness, especially the towels, so they can be replaced with new ones... they are already bad.
Translated by Google Icon
See original
1 people find it helpful
Rafi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Just staying for one night makes you feel at home, when you want to check out you feel lazy to leave the hotel, but time is up, you have to go back to Jakarta.
Translated by Google Icon
See original
Find this review helpful?
M***b
icon-origin-TRAVELOKA
9.0
/10
Reviewed 5 week(s) ago
It was a good stay. Although I wish the water would be hotter in the shower. Staff were very friendly and helpful. Good price and you basically get what you paid for but the breakfast options was actually really good.
Find this review helpful?
A***d
icon-origin-TRAVELOKA
6.6
/10
Reviewed 6 week(s) ago
According to the price, only the room needs to be maintained.
Translated by Google Icon
See original
1 people find it helpful
dewi p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The door won't lock, and the doorknob seems to be broken. Hopefully, the door to the fifth floor will be repaired soon, especially
Translated by Google Icon
See original
1 people find it helpful
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
okay, everything is comfortable, safe, friendly and in a strategic location near the city center
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
5.0
/10
Reviewed 8 week(s) ago
The wifi is bad, the room is not soundproof, it's a mess, the TV remote is broken, the AC can't be turned off either.
Translated by Google Icon
See original
1 people find it helpful
a***a
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 8 week(s) ago
The taste and variety of food and the cleanliness of the rooms have been improved.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The hotel staff is friendly and there is lots of food in front of the hotel.
Translated by Google Icon
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Find this review helpful?
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean, comfortable, and friendly staff. Deposit payments need to be improved to allow cashless payments, as the nearest ATM is only at the BEC mall, which is too far to walk.
Translated by Google Icon
See original
1 people find it helpful
e***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Almost everything is good, only the breakfast is less varied, the taste of the menu should be improved again.
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40