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Swift Inn Aeropolis Airport
Hotels
Preferred Partner
7.9
/10
Very Good
11,507 reviews
What Guests Say About Their Stay
Staff Friendliness (123)
Accessibility (92)
Surroundings (86)
Ambiance (83)
Guest
8.5
/ 10
The hotel is clean, tidy, the breakfast is delicious. Very comfortable for resting. Next time I will stay here again.
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S***i
9.4
/ 10
the hotel staff is very friendly, the environment around the hotel is very comfortable, close to alfamart, indomaret, there is a laundry. the food stalls are also pocket-friendly. and there is a delivery service to the airport. I am very satisfied
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TUTY A.
10.0
/ 10
Assalamu'alaikum warohmatullahiwabarokatuh 🤗, Stopping here is really fun in a beautiful environment, located behind and closest to the airport, friendly service, there are many food spots and hangout areas in the form of cafes, a beautiful and clean environment, there is also a laundry place, the food is also varied every day with breakfast, please maintain the quality of service so that customers always return to their most comfortable place of course with quality employees like today.
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Adhisti N. M.
8.5
/ 10
Affordable price, but the quality is really good, really recommended for basic transit! There is also a shuttle facility to the airport either from the hotel that is free or there is a shuttle Aero next to the hotel really! Only pay 15 pounds. The point is really recommended!
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Kumala P. S.
8.5
/ 10
The location of my house is far from the airport, with the Swift Inn Aeropolis Airport, my official trip can be helped to save time and money to reach the airport with the most scheduled flight. And supported facilities for shopping or culinary around an adequate hotel.
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In the Area
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Aeropolis Residence Jalan Marsekal Suryadarma Blok A No 1, Neglasari, Neglasari, Tangerang, Banten, Indonesia, 15129
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swift Inn Aeropolis Airport
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around Swift Inn Aeropolis Airport
Aeropolis Residence Jalan Marsekal Suryadarma Blok A No 1, Neglasari, Neglasari, Tangerang, Banten, Indonesia, 15129
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Discover More About Swift Inn Aeropolis Airport
Location
Swift Inn Aeropolis Airport is located in area / city Neglasari.
About Swift Inn Aeropolis Airport
For you, travelers who wish to travel comfortably on a budget, Swift Inn Aeropolis Airport is the perfect place to stay that provides decent facilities as well as great services.
Swift Inn Aeropolis Airport is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Swift Inn Aeropolis Airport is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swift Inn Aeropolis Airport is a hotel with great comfort and excellent service according to most hotel's guests.
Swift Inn Aeropolis Airport is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Swift Inn Aeropolis Airport
Swimming Pool
Fitness Center
Lobby
Accommodation Services
Exterior
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Public Facilities
- Parking
- Elevator
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- 24-hour security
Things to Do
- Massage
Connectivity
- Free WiFi
General
- AC
Business Facilities
- Business center
Accommodation Policy & General Information in Swift Inn Aeropolis Airport
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Free drop off from hotel to airport (around 45 minutes). For drop off time is based on hotel's schedule. You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacit
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Swift Inn Aeropolis Airport | 140 |
Number of floors in Swift Inn Aeropolis Airport | 2 |
Another facilities in Swift Inn Aeropolis Airport | ATM/Banking, Grocery, Laundry, Shops, Supermarket |
Frequently asked question in Swift Inn Aeropolis Airport
What are available facilities at Swift Inn Aeropolis Airport?
There are top facilites at Swift Inn Aeropolis Airport such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swift Inn Aeropolis Airport?
The standard check-in time at Swift Inn Aeropolis Airport is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Swift Inn Aeropolis Airport have?
Swift Inn Aeropolis Airport is a 2.0-star hotel.
How many floors does Swift Inn Aeropolis Airport have?
Swift Inn Aeropolis Airport has 2 floors.
How many rooms does Swift Inn Aeropolis Airport have?
Swift Inn Aeropolis Airport has 140 rooms in total.
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More Reviews from Other Guests in Swift Inn Aeropolis Airport
Overall Ratings & Reviews Swift Inn Aeropolis Airport
Traveloka (11,401)
Other sources (106)
8.0
Very Good
From 11,401 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
7.9
Meal
7.6
Location
8.1
Service and Facilites
8.0
People often mention about Swift Inn Aeropolis Airport
All
Staff Friendliness (85)
Bedroom (70)
Accessibility (66)
Ambiance (65)
Surroundings (58)
Hotel Area (58)
Check-in/out Time (56)
Bathroom (56)
Wifi (48)
Room Space (43)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Swift Inn Aeropolis Airport
Number of reviews per page
20
40
Customer reviews
F***t
8.2
/10
Reviewed 2 week(s) ago
Good for short transit, from okay
Find this review helpful?
A***r
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms, great rooms and service
See original
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M***a
8.5
/10
Reviewed 2 week(s) ago
Strategic location. Suitable for business trips.
See original
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Accommodation's Reply
02 Nov 2025
Dear M*a, Thank you for choosing to stay at Swift Inn Aeropolis. Your valuable feedback helps us to continuously improve our services to meet your expectations. We look forward to welcoming you back to Swift Inn Aeropolis. Thank you! Hotel Manager Saepudin
See original
S***i
5.3
/10
Reviewed 3 week(s) ago
The room is small and not clean, smells musty and uncomfortable
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Accommodation's Reply
31 Oct 2025
Dear S*i, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. We apologize for the inconvenience you experienced during your stay at Swift Inn Aeropolis. I have reviewed your complaint and have passed it along to our team so that they can make improvements and prevent it from happening again in the future. I still uphold our service standards and hope that you will give us the opportunity to prove that we can provide even better services in the future. We also provide training to all our staff to improve the quality, service and attention we provide to all our guests. Best regards, Hotel Manager M. Saepudin
See original
SM
Salah M. A. W.
Leisure
8.4
/10
Reviewed 3 week(s) ago
the room is small..no place to put your clothes..toilet tap lose and breakfast very limited (indomnie- rice- chili-papaya-syrup juice-coffee)
better add continantal at least
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr Salah M.A.W
Thank you for your trust in Swift Inn Aeropolis as an accommodation place to stay, and also for taking the time to write comments through Traveloka
Previously, we apologize for the inconvenience you experienced during your stay at Swift Inn Aeropolis, and I have evaluated your complaint and also conveyed it to our team so that it can be repaired and not repeated in the future.
I have also made sure that we are consistent with the standards we provide, and I hope you can give us the opportunity to prove that we can provide better service in the future, we also provide trainings to all our staffs to improve quality and service as well as the attention we will give to all of our guests.
Yours faithfully,
M. Saepudin Hotel Manager
fahmi f.
Transit
10.0
/10
Reviewed 3 week(s) ago
The best transit point. I always stop at this hotel when I return from Jeddah. Strategic location, lots of snacks, easy to find food.
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Find this review helpful?
Accommodation's Reply
02 Nov 2025
Thank you, Ms. Fahmi F., for choosing to stay at Swift Inn Aeropolis. Your valuable feedback will help us to continuously improve our services and meet your expectations. We look forward to welcoming you back to Swift Inn Aeropolis. Thank you, Hotel Manager Zapudin
See original
A***s
Transit
8.1
/10
Reviewed 3 week(s) ago
The staff were friendly and prompt during check-in and checkout, and were willing to help wake us up early in the morning as requested because we had to go to the airport for an early flight. Airport drop-off was provided but it was scheduled. The location was close to restaurants and mini markets, so it was easy to find food and shopping. The distance from the hotel to the airport terminal was quite far (+/- 15km) with a travel time of 20-30 minutes, because we had to circle around the outside of Soekarno-Hatta Airport.
Otherwise, the facilities and quality of the room were appropriate for the price of around 200 thousand.
Thank you for the service, hopefully it can be further improved in the future.
Read More
See original
1 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear A*s, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services and achieve the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Saepudin, Hotel Manager
See original
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
comfortable, steady and close to the airport
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Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear G*t, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services and achieve the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Saepudin, Hotel Manager
See original
R***n
8.4
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in.
See original
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Verified Traveler
9.1
/10
Reviewed 5 week(s) ago
The staffs were friendly and helpful but need to improve in bedroom cleanness
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Thank you for choosing Swift Inn Aeropolis. We apologize for any inconvenience you may have experienced during your stay at Swift Inn Aeropolis. We have reviewed your complaint and passed it along to our team so that they can make improvements to prevent the same issue from happening again. We are committed to maintaining our standards and value your feedback to ensure that we can provide even better service in the future. We are currently training all our staff to improve our service quality and reinforce our commitment to providing a warm welcome to all our guests. Thank you! Mr. Seppudin, Hotel Manager
See original
Y***u
Transit
9.4
/10
Reviewed 5 week(s) ago
The staff was very friendly and accommodating
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Dear Khun Yu, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services to meet the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Khun Saepudin, Hotel Manager
See original
E***a
8.3
/10
Reviewed 6 week(s) ago
Good spot, 20 minutes away from the airport. Below the hotel there is a laundry, salon, food court, mini market and many more, only the mattress is not hard and the walls are a bit dirty.
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Khun E*A, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services to meet the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Khun Saepudin, Hotel Manager
See original
r***i
Transit
9.4
/10
Reviewed 6 week(s) ago
Clean, comfortable and friendly staff
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear R*i, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback is very valuable in helping us improve our service and consistency to meet the standards you expect. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Ms. Saepudin, Hotel Manager
See original
Verified Traveler
Transit
8.5
/10
Reviewed 6 week(s) ago
Scheduled airport delivery, very convenient 👍🏼
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Mr./Ms. G*t. Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a review through Traveloka. Your comments will be very helpful in making our service more consistent and better in achieving the standards you expect from our hotel. We also look forward to welcoming you back to stay at Swift Inn Aeropolis. Best regards, M. Saepudin Hotel Manager.
See original
S***I
9.4
/10
Reviewed 6 week(s) ago
The staff is friendly, the area is comfortable, clean, and easy to reach for those who want to buy food.
See original
Find this review helpful?
S***l
Transit
8.2
/10
Reviewed 7 week(s) ago
bathroom water stagnating, dirty room,
See original
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Accommodation's Reply
02 Nov 2025
Dear Mr. Saputin, Thank you for choosing to stay at Swift Inn Aeropolis. We apologize for the inconvenience you experienced during your stay at Swift Inn Aeropolis. We have carefully read your complaint and have forwarded it to the relevant team to ensure that this issue does not recur in the future. We sincerely appreciate the opportunity you have given us to demonstrate our commitment to maintaining high service standards and our commitment to providing even better service in the future. We also promise to continuously improve our staff training, improve our service quality, and deliver the best service to all our guests with all our hearts. Thank you, Saputin Hotel Manager. Thank you.
See original
Tieu Q. A.
9.1
/10
Reviewed 7 week(s) ago
Waiting at the airport was great.
See original
Find this review helpful?
D***i
Transit
8.2
/10
Reviewed 8 week(s) ago
The staff was friendly and helpful, offering airport shuttle information. The amenities were adequate for the price, but there were no toothbrushes.
See original
Find this review helpful?
Accommodation's Reply
26 Sep 2025
Dear Mr./Ms. D*i. Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a comment through Traveloka. We apologize for any inconvenience you experienced during your stay at Swift Inn Aeropolis. I have reviewed your complaint and shared it with our team to ensure it is not repeated in the future. I have also ensured that we are consistent with our standards and hope you will give us the opportunity to prove that we can provide better service in the future. We also provide training to all our staff to improve the quality of service and attention we provide to all our guests. Yours sincerely, M. Saepudin Hotel Manager
See original
a***i
8.2
/10
Reviewed 8 week(s) ago
The price is affordable, with air conditioning and a TV, and hot water for showering. However, the location is close to the airport, so the airplane noise is very clear.
As for food, the location is convenient, with plenty of food vendors and pretty good food around the hotel.
See original
1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear A*i, Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a review through Traveloka. Your comments will be very helpful in making our service more consistent and better in achieving the standards you expect from our hotel. We also look forward to welcoming you back to Swift Inn Aeropolis. Sincerely, M. Saepudin, Hotel Manager
See original
ES
Endah S. W.
Business
8.5
/10
Reviewed 8 week(s) ago
The room is comfortable. I've stayed here several times and it's great. The food selection is especially extensive. Free shuttle to the airport. I often catch a 10:00 flight, so I took the 7:00 shuttle. This is my fourth stay here and I'll be back. Plus, there's a delicious Palembang pindang restaurant right next door.
See original
1 people find it helpful
Accommodation's Reply
27 Sep 2025
Dear Ms. Endah s. W. Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a review through Traveloka. Your comments will be very helpful in making our service more consistent and better in achieving the standards you expect from our hotel. We also look forward to welcoming you back to Swift Inn Aeropolis. Sincerely, M. Saepudin Hotel Manager
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Swift Inn Aeropolis Airport
Traveloka (11,401)
Other sources (106)
8.0
Very Good
From 11,401 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
7.9
Meal
7.6
Location
8.1
Service and Facilites
8.0
People often mention about Swift Inn Aeropolis Airport
All
Staff Friendliness (85)
Bedroom (70)
Accessibility (66)
Ambiance (65)
Surroundings (58)
Hotel Area (58)
Check-in/out Time (56)
Bathroom (56)
Wifi (48)
Room Space (43)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Swift Inn Aeropolis Airport
Number of reviews per page
20
40
Customer reviews
F***t
8.2
/10
Reviewed 2 week(s) ago
Good for short transit, from okay
Find this review helpful?
A***r
9.4
/10
Reviewed 2 week(s) ago
Friendly staff, clean rooms, great rooms and service
See original
Find this review helpful?
M***a
8.5
/10
Reviewed 2 week(s) ago
Strategic location. Suitable for business trips.
See original
Find this review helpful?
Accommodation's Reply
02 Nov 2025
Dear M*a, Thank you for choosing to stay at Swift Inn Aeropolis. Your valuable feedback helps us to continuously improve our services to meet your expectations. We look forward to welcoming you back to Swift Inn Aeropolis. Thank you! Hotel Manager Saepudin
See original
S***i
5.3
/10
Reviewed 3 week(s) ago
The room is small and not clean, smells musty and uncomfortable
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Dear S*i, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. We apologize for the inconvenience you experienced during your stay at Swift Inn Aeropolis. I have reviewed your complaint and have passed it along to our team so that they can make improvements and prevent it from happening again in the future. I still uphold our service standards and hope that you will give us the opportunity to prove that we can provide even better services in the future. We also provide training to all our staff to improve the quality, service and attention we provide to all our guests. Best regards, Hotel Manager M. Saepudin
See original
SM
Salah M. A. W.
Leisure
8.4
/10
Reviewed 3 week(s) ago
the room is small..no place to put your clothes..toilet tap lose and breakfast very limited (indomnie- rice- chili-papaya-syrup juice-coffee)
better add continantal at least
1 people find it helpful
Accommodation's Reply
31 Oct 2025
Dear Mr Salah M.A.W
Thank you for your trust in Swift Inn Aeropolis as an accommodation place to stay, and also for taking the time to write comments through Traveloka
Previously, we apologize for the inconvenience you experienced during your stay at Swift Inn Aeropolis, and I have evaluated your complaint and also conveyed it to our team so that it can be repaired and not repeated in the future.
I have also made sure that we are consistent with the standards we provide, and I hope you can give us the opportunity to prove that we can provide better service in the future, we also provide trainings to all our staffs to improve quality and service as well as the attention we will give to all of our guests.
Yours faithfully,
M. Saepudin Hotel Manager
fahmi f.
Transit
10.0
/10
Reviewed 3 week(s) ago
The best transit point. I always stop at this hotel when I return from Jeddah. Strategic location, lots of snacks, easy to find food.
See original
Find this review helpful?
Accommodation's Reply
02 Nov 2025
Thank you, Ms. Fahmi F., for choosing to stay at Swift Inn Aeropolis. Your valuable feedback will help us to continuously improve our services and meet your expectations. We look forward to welcoming you back to Swift Inn Aeropolis. Thank you, Hotel Manager Zapudin
See original
A***s
Transit
8.1
/10
Reviewed 3 week(s) ago
The staff were friendly and prompt during check-in and checkout, and were willing to help wake us up early in the morning as requested because we had to go to the airport for an early flight. Airport drop-off was provided but it was scheduled. The location was close to restaurants and mini markets, so it was easy to find food and shopping. The distance from the hotel to the airport terminal was quite far (+/- 15km) with a travel time of 20-30 minutes, because we had to circle around the outside of Soekarno-Hatta Airport.
Otherwise, the facilities and quality of the room were appropriate for the price of around 200 thousand.
Thank you for the service, hopefully it can be further improved in the future.
Read More
See original
1 people find it helpful
Accommodation's Reply
02 Nov 2025
Dear A*s, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services and achieve the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Saepudin, Hotel Manager
See original
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
comfortable, steady and close to the airport
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear G*t, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services and achieve the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Saepudin, Hotel Manager
See original
R***n
8.4
/10
Reviewed 4 week(s) ago
The hotel staff was very friendly and helpful at check-in.
See original
Find this review helpful?
Verified Traveler
9.1
/10
Reviewed 5 week(s) ago
The staffs were friendly and helpful but need to improve in bedroom cleanness
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Thank you for choosing Swift Inn Aeropolis. We apologize for any inconvenience you may have experienced during your stay at Swift Inn Aeropolis. We have reviewed your complaint and passed it along to our team so that they can make improvements to prevent the same issue from happening again. We are committed to maintaining our standards and value your feedback to ensure that we can provide even better service in the future. We are currently training all our staff to improve our service quality and reinforce our commitment to providing a warm welcome to all our guests. Thank you! Mr. Seppudin, Hotel Manager
See original
Y***u
Transit
9.4
/10
Reviewed 5 week(s) ago
The staff was very friendly and accommodating
Find this review helpful?
Accommodation's Reply
20 Oct 2025
Dear Khun Yu, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services to meet the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Khun Saepudin, Hotel Manager
See original
E***a
8.3
/10
Reviewed 6 week(s) ago
Good spot, 20 minutes away from the airport. Below the hotel there is a laundry, salon, food court, mini market and many more, only the mattress is not hard and the walls are a bit dirty.
See original
1 people find it helpful
Accommodation's Reply
20 Oct 2025
Dear Khun E*A, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback will be very valuable in helping us to consistently and better our services to meet the standards you expect from our hotels. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Khun Saepudin, Hotel Manager
See original
r***i
Transit
9.4
/10
Reviewed 6 week(s) ago
Clean, comfortable and friendly staff
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear R*i, Thank you for choosing Swift Inn Aeropolis as your accommodation and for taking the time to write a review on Traveloka. Your feedback is very valuable in helping us improve our service and consistency to meet the standards you expect. We look forward to welcoming you back to Swift Inn Aeropolis again. Best regards, Ms. Saepudin, Hotel Manager
See original
Verified Traveler
Transit
8.5
/10
Reviewed 6 week(s) ago
Scheduled airport delivery, very convenient 👍🏼
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Mr./Ms. G*t. Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a review through Traveloka. Your comments will be very helpful in making our service more consistent and better in achieving the standards you expect from our hotel. We also look forward to welcoming you back to stay at Swift Inn Aeropolis. Best regards, M. Saepudin Hotel Manager.
See original
S***I
9.4
/10
Reviewed 6 week(s) ago
The staff is friendly, the area is comfortable, clean, and easy to reach for those who want to buy food.
See original
Find this review helpful?
S***l
Transit
8.2
/10
Reviewed 7 week(s) ago
bathroom water stagnating, dirty room,
See original
Find this review helpful?
Accommodation's Reply
02 Nov 2025
Dear Mr. Saputin, Thank you for choosing to stay at Swift Inn Aeropolis. We apologize for the inconvenience you experienced during your stay at Swift Inn Aeropolis. We have carefully read your complaint and have forwarded it to the relevant team to ensure that this issue does not recur in the future. We sincerely appreciate the opportunity you have given us to demonstrate our commitment to maintaining high service standards and our commitment to providing even better service in the future. We also promise to continuously improve our staff training, improve our service quality, and deliver the best service to all our guests with all our hearts. Thank you, Saputin Hotel Manager. Thank you.
See original
Tieu Q. A.
9.1
/10
Reviewed 7 week(s) ago
Waiting at the airport was great.
See original
Find this review helpful?
D***i
Transit
8.2
/10
Reviewed 8 week(s) ago
The staff was friendly and helpful, offering airport shuttle information. The amenities were adequate for the price, but there were no toothbrushes.
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Accommodation's Reply
26 Sep 2025
Dear Mr./Ms. D*i. Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a comment through Traveloka. We apologize for any inconvenience you experienced during your stay at Swift Inn Aeropolis. I have reviewed your complaint and shared it with our team to ensure it is not repeated in the future. I have also ensured that we are consistent with our standards and hope you will give us the opportunity to prove that we can provide better service in the future. We also provide training to all our staff to improve the quality of service and attention we provide to all our guests. Yours sincerely, M. Saepudin Hotel Manager
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a***i
8.2
/10
Reviewed 8 week(s) ago
The price is affordable, with air conditioning and a TV, and hot water for showering. However, the location is close to the airport, so the airplane noise is very clear.
As for food, the location is convenient, with plenty of food vendors and pretty good food around the hotel.
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1 people find it helpful
Accommodation's Reply
23 Sep 2025
Dear A*i, Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a review through Traveloka. Your comments will be very helpful in making our service more consistent and better in achieving the standards you expect from our hotel. We also look forward to welcoming you back to Swift Inn Aeropolis. Sincerely, M. Saepudin, Hotel Manager
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ES
Endah S. W.
Business
8.5
/10
Reviewed 8 week(s) ago
The room is comfortable. I've stayed here several times and it's great. The food selection is especially extensive. Free shuttle to the airport. I often catch a 10:00 flight, so I took the 7:00 shuttle. This is my fourth stay here and I'll be back. Plus, there's a delicious Palembang pindang restaurant right next door.
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1 people find it helpful
Accommodation's Reply
27 Sep 2025
Dear Ms. Endah s. W. Thank you for trusting Swift Inn Aeropolis as your accommodation and for taking the time to write a review through Traveloka. Your comments will be very helpful in making our service more consistent and better in achieving the standards you expect from our hotel. We also look forward to welcoming you back to Swift Inn Aeropolis. Sincerely, M. Saepudin Hotel Manager
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