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Swiss-Belhotel Pondok Indah

Hotels
8.4
/10
Very Good
4,793 reviews

What Guests Say About Their Stay

Room Space (91)
Bedroom (91)
Staff Friendliness (88)
Accessibility (77)
Ani K.
8.5
/ 10
Ambiance/Facilities: The hotel had a modern yet cozy feel. The lobby was spacious and clean, and the room was comfortable with good lighting and amenities. Everything worked well, and the cleanliness was top-notch. Food: I was lucky to get a free dinner during my stay, and it exceeded expectations! The buffet had a wide variety of tasty dishes, and everything was fresh and flavorful. A great bonus was getting to enjoy it while watching a live performance by J-Rocks, which made the evening unforgettable. Staff Assistance: The staff were polite, attentive, and quick to assist with anything I needed. They were well-organized during the dinner event and made sure all guests were comfortable. Highlights: The free dinner and live J-Rocks performance were the absolute highlights of my stay. It felt like more than just a hotel — it was an experience. Price: Definitely worth the price, especially considering the complimentary dinner and entertainment. Location: Conveniently located with easy access to nearby restaurants, shops, and transport options. Great for both leisure and business stays.
Nurina
9.4
/ 10
I was in Family Room. Overall satisfying. Rooms are clean and surprisingly huge! Air Con took a while to get cold. Pool has shallow one for kids. Breakfast OK. Staff are friendly. They have bellboys standby. The only disappointing thing is the check-in process took forever.
Gemala W.
8.8
/ 10
Very recommended for family staycation. Spacious rooms (we booked the family 2 bedroom twin which came with 2 bathrooms and 3 tv) and prime location (so many tempting food delivery options).. The only downside was we came during lebaran holiday so it was a very slow check in process and very crowded breakfast area.
Alexandra Z. F.
10.0
/ 10
The room was so cozy, clean, the food was great, let me just say if I could give ten ⭐️ to rate how comfy it was, I would give it all😆 Needless to say, it was worth every penny 🙏🏻
Sherly R. A.
9.7
/ 10
I have stayed for workcation. spacious room (grand deluxe) and quite ambience so I can focus on my work. friendly staff especially the follow the health protocol.
In the Area
See Map
Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Swiss-Belhotel Pondok Indah is located in area / city Pondok Indah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Swiss-Belhotel Pondok Indah

Jalan Metro Pondok Indah Sector 2 Block SA, Pondok Indah, Pondok Indah, Kebayoran Lama, Jakarta, Indonesia, 12310
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Lobby Swiss-Belhotel Pondok Indah
Exterior 2 Swiss-Belhotel Pondok Indah

Discover More About Swiss-Belhotel Pondok Indah

Location


Swiss-Belhotel Pondok Indah is located in area / city Pondok Indah.

About Swiss-Belhotel Pondok Indah

From business event to corporate gathering, Swiss-Belhotel Pondok Indah provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Belhotel Pondok Indah, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

If you plan to have a long-term stay, staying at Swiss-Belhotel Pondok Indah is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Belhotel Pondok Indah exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Belhotel Pondok Indah is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Swiss-Belhotel Pondok Indah.

All facilities in Swiss-Belhotel Pondok Indah

Bar, Cafe and Lounge Swiss-Belhotel Pondok Indah
Bar, Cafe and Lounge
Swimming Pool Swiss-Belhotel Pondok Indah
Swimming Pool
Fitness Center Swiss-Belhotel Pondok Indah
Fitness Center
Functional Hall Swiss-Belhotel Pondok Indah
Functional Hall
Common Space Swiss-Belhotel Pondok Indah
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Set menu dinner
  • Set menu lunch

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Things to Do

  • Barbecue
  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Car rental

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Belhotel Pondok Indah

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special requests may depend on the hotel's availability at check-in and may cost an extra fee. Special request availability is not guaranteed. The hotel may charge you an additional fee for each extra person after the reserved room's maximum capacity. For Family, 2 Bed Room Suite includes breakfast is only cover buffet breakfast for 2 (two) persons. An additional charge will be applied for the third person.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Belhotel Pondok Indah
159
Number of floors in Swiss-Belhotel Pondok Indah
9
Another facilities in Swiss-Belhotel Pondok Indah
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in Swiss-Belhotel Pondok Indah

What are available facilities at Swiss-Belhotel Pondok Indah?
There are top facilites at Swiss-Belhotel Pondok Indah such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Pondok Indah?
The standard check-in time at Swiss-Belhotel Pondok Indah is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Pondok Indah provide breakfast?
Yes, Swiss-Belhotel Pondok Indah provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Swiss-Belhotel Pondok Indah have?
Swiss-Belhotel Pondok Indah is a 4.0-star hotel.
How many floors does Swiss-Belhotel Pondok Indah have?
Swiss-Belhotel Pondok Indah has 9 floors.
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More Reviews from Other Guests in Swiss-Belhotel Pondok Indah

Overall Ratings & Reviews Swiss-Belhotel Pondok Indah

Traveloka (4,645)
Other sources (148)
8.5
Very Good
From 4,645 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Swiss-Belhotel Pondok Indah
All
Staff Friendliness (68)
Accessibility (62)
Bedroom (62)
Ambiance (61)
Room Space (61)
Bathroom (56)
Distance to City Center (55)
Surroundings (55)
Hotel Area (53)
Family Friendly (48)
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Most Recent
Format
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Traveler Reviews Swiss-Belhotel Pondok Indah

Number of reviews per page
20
40
Customer reviews
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff were very friendly, and the rooms were very comfortable.
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Accommodation's Reply
29 Nov 2025
Dear Valued Guest, Thank you very much for your positive review! We are so glad that you were satisfied with the friendliness of our staff and the comfort of our room. We look forward to welcoming you back again for another enjoyable stay. Best regards, Dediq Abdullah, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good... Next booking this hotel again.
Find this review helpful?
Accommodation's Reply
29 Nov 2025
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had a good stay with us. We truly appreciate your support and are excited to welcome you back on your next visit. Kind regards, Dedik Abdillah General Manager
Rika F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a pleasure to stay here, especially since our room was upgraded to a family room.. It was absolutely amazing..
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1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Ms. Rika F., Thank you very much for your valuable review and trust. We are very pleased to know that upgrading to a family room made your stay more pleasant. We are honored to provide you with a more comfortable stay experience. We look forward to welcoming you back again. Thank you. General Manager, Dedic Abdulla
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Marshall M.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff very friendly and enjoyed during my stay.
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Accommodation's Reply
18 Nov 2025
Dear Marshall M, Thank you very much for your kind review! We're delighted to hear that our staff made you feel welcome and that you enjoyed your stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Dedik Abdillah General Manager
I***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 week(s) ago
I brought my child and was given a smoking room. Even after deodorizing it, the room still smelled. As a result, my entire family came home sick, and I had to pay for breakfast again.
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T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff is so friendly, the rooms are comfortable and clean, and they're very family-friendly. And what's more, they give out cotton candy for the kids in the morning. 🥰
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Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you felt comfortable with our room, our friendly and helpful staff, and enjoyed the family-friendly atmosphere. We are also glad that the kids enjoyed their cotton candy in the morning. We hope to see you again on your next visit. Best regards, Dediq Abdullah, General Manager
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S***y
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
the lights keep going out even though it's in the middle of the city
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused by the PLN power outage, which is rare and our generator system is still working well. We understand how much this issue has affected your experience of our service and we hope you will return to use our service again with great pleasure. Best regards, Dediq Abdullah, General Manager
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N***L
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I asked for the top floor, but was given the 3rd floor 😓
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Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience this may have caused regarding room allocation. We will do our best to accommodate your requests based on room availability upon check-in. We hope you enjoy your stay. Best regards, Dediq Abdullah, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean and spacious rooms, lots of variety in breakfast, easy access to everywhere.
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1 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
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Rahmah h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's good and cool at Swiss-Belhotel Pondok Indah
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Accommodation's Reply
28 Oct 2025
Dear Ms. Rahmah H, Thank you for choosing us as your accommodation. We are very grateful for your visit and hope you have a wonderful experience here. Best regards, Dediq Abdullah, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Everything's great.. Except for soundproof in th room... Noisy traficc from outside hear so loud...
2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs. Kind regards, Dedik Abdillah General Manager
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, spacious rooms and clean and cool hotel area
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
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D***z
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, clean hotel, friendly service
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you and we are very glad that you chose our hotel! We hope you felt at home and comfortable during your stay. Thank you for your kind words and we hope to serve you again soon. Best regards, Dediq Abdullah, General Manager
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Location, food, service and cleanliness are all excellent.
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Accommodation's Reply
05 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
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D***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
All good, service ok, location is also strategic.
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Accommodation's Reply
05 Oct 2025
Dear Valued Guest, We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience. Kind regards, Dedik Abdillah General Manager
A***i
icon-origin-TRAVELOKA
7.5
/10
Reviewed 10 week(s) ago
The AC is not cold, the other small rooms are okay.
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Accommodation's Reply
25 Sep 2025
Dear Valued Guest, We sincerely apologize for any inconvenience you experienced during your stay. We hope that, despite this, you still found comfort with us. We are committed to ensuring your next visit is even more comfortable and satisfying. Best regards, Dedik Abdillah, General Manager.
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Worth it and strategic location, very good service, helpful 🫶🏻
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Accommodation's Reply
25 Sep 2025
Dear Valued Guest, We really appreciate your recommending our hotel! We're delighted to hear that you enjoyed your stay, and our staff thoroughly enjoyed taking care of your needs. Kind regards, Dedik Abdillah General Manager
C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Friendly service, very comfortable rooms, very satisfying stay here
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
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H***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Close access to the mall, nice atmosphere and friendly staff.
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Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit! Best regards, Dedik Abdillah, General Manager.
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A***i
icon-origin-TRAVELOKA
8.4
/10
Reviewed 15 week(s) ago
The room & bed was huge. The location is perfect (near mall, hospital, train station, restaurants). However the carpet & bathroom was pretty dirty
Find this review helpful?
Accommodation's Reply
25 Aug 2025
Dear Valued Guest, We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs. Kind regards, Dedik Abdillah General Manager
Number of reviews per page
20
40

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Overall Ratings & Reviews Swiss-Belhotel Pondok Indah

Traveloka (4,645)
Other sources (148)
8.5
Very Good
From 4,645 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.5

People often mention about Swiss-Belhotel Pondok Indah
All
Staff Friendliness (68)
Accessibility (62)
Bedroom (62)
Ambiance (61)
Room Space (61)
Bathroom (56)
Distance to City Center (55)
Surroundings (55)
Hotel Area (53)
Family Friendly (48)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Swiss-Belhotel Pondok Indah

Number of reviews per page
20
40
Customer reviews
S***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The hotel staff were very friendly, and the rooms were very comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
29 Nov 2025
Dear Valued Guest, Thank you very much for your positive review! We are so glad that you were satisfied with the friendliness of our staff and the comfort of our room. We look forward to welcoming you back again for another enjoyable stay. Best regards, Dediq Abdullah, General Manager
Translated by Google Icon
See original
M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Good... Next booking this hotel again.
Find this review helpful?
Accommodation's Reply
29 Nov 2025
Dear Valued Guest, Thank you so much for your kind review! We’re delighted to hear that you had a good stay with us. We truly appreciate your support and are excited to welcome you back on your next visit. Kind regards, Dedik Abdillah General Manager
Rika F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
It was a pleasure to stay here, especially since our room was upgraded to a family room.. It was absolutely amazing..
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
29 Nov 2025
Dear Ms. Rika F., Thank you very much for your valuable review and trust. We are very pleased to know that upgrading to a family room made your stay more pleasant. We are honored to provide you with a more comfortable stay experience. We look forward to welcoming you back again. Thank you. General Manager, Dedic Abdulla
Translated by Google Icon
See original
Marshall M.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff very friendly and enjoyed during my stay.
Find this review helpful?
Accommodation's Reply
18 Nov 2025
Dear Marshall M, Thank you very much for your kind review! We're delighted to hear that our staff made you feel welcome and that you enjoyed your stay with us. We truly appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Dedik Abdillah General Manager
I***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 3 week(s) ago
I brought my child and was given a smoking room. Even after deodorizing it, the room still smelled. As a result, my entire family came home sick, and I had to pay for breakfast again.
Translated by Google Icon
See original
Find this review helpful?
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The staff is so friendly, the rooms are comfortable and clean, and they're very family-friendly. And what's more, they give out cotton candy for the kids in the morning. 🥰
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Nov 2025
Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you felt comfortable with our room, our friendly and helpful staff, and enjoyed the family-friendly atmosphere. We are also glad that the kids enjoyed their cotton candy in the morning. We hope to see you again on your next visit. Best regards, Dediq Abdullah, General Manager
Translated by Google Icon
See original
S***y
icon-origin-TRAVELOKA
7.9
/10
Reviewed 4 week(s) ago
the lights keep going out even though it's in the middle of the city
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience caused by the PLN power outage, which is rare and our generator system is still working well. We understand how much this issue has affected your experience of our service and we hope you will return to use our service again with great pleasure. Best regards, Dediq Abdullah, General Manager
Translated by Google Icon
See original
N***L
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
I asked for the top floor, but was given the 3rd floor 😓
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Nov 2025
Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience this may have caused regarding room allocation. We will do our best to accommodate your requests based on room availability upon check-in. We hope you enjoy your stay. Best regards, Dediq Abdullah, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, clean and spacious rooms, lots of variety in breakfast, easy access to everywhere.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
Translated by Google Icon
See original
Rahmah h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
It's good and cool at Swiss-Belhotel Pondok Indah
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Accommodation's Reply
28 Oct 2025
Dear Ms. Rahmah H, Thank you for choosing us as your accommodation. We are very grateful for your visit and hope you have a wonderful experience here. Best regards, Dediq Abdullah, General Manager
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Verified Traveler
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9.7
/10
Reviewed 7 week(s) ago
Everything's great.. Except for soundproof in th room... Noisy traficc from outside hear so loud...
2 people find it helpful
Accommodation's Reply
28 Oct 2025
Dear Valued Guest, We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs. Kind regards, Dedik Abdillah General Manager
Verified Traveler
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10.0
/10
Reviewed 7 week(s) ago
Friendly hotel staff, spacious rooms and clean and cool hotel area
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your stay. We are honored to serve you and we hope you enjoy every moment of your stay. See you on your next visit. Best regards, Dediq Abdullah, General Manager
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D***z
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10.0
/10
Reviewed 8 week(s) ago
Friendly staff, clean hotel, friendly service
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you and we are very glad that you chose our hotel! We hope you felt at home and comfortable during your stay. Thank you for your kind words and we hope to serve you again soon. Best regards, Dediq Abdullah, General Manager
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D***a
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10.0
/10
Reviewed 9 week(s) ago
Location, food, service and cleanliness are all excellent.
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Accommodation's Reply
05 Oct 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
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D***i
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Transit
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8.8
/10
Reviewed 9 week(s) ago
All good, service ok, location is also strategic.
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Accommodation's Reply
05 Oct 2025
Dear Valued Guest, We appreciate your kind review and your decision to stay with us at Swiss-Belhotel Pondok Indah. It was a pleasure to host you, and we eagerly await your next visit to provide another unforgettable experience. Kind regards, Dedik Abdillah General Manager
A***i
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7.5
/10
Reviewed 10 week(s) ago
The AC is not cold, the other small rooms are okay.
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Accommodation's Reply
25 Sep 2025
Dear Valued Guest, We sincerely apologize for any inconvenience you experienced during your stay. We hope that, despite this, you still found comfort with us. We are committed to ensuring your next visit is even more comfortable and satisfying. Best regards, Dedik Abdillah, General Manager.
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P***i
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10.0
/10
Reviewed 10 week(s) ago
Worth it and strategic location, very good service, helpful 🫶🏻
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Accommodation's Reply
25 Sep 2025
Dear Valued Guest, We really appreciate your recommending our hotel! We're delighted to hear that you enjoyed your stay, and our staff thoroughly enjoyed taking care of your needs. Kind regards, Dedik Abdillah General Manager
C***a
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10.0
/10
Reviewed 12 week(s) ago
Friendly service, very comfortable rooms, very satisfying stay here
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1 people find it helpful
Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you again on your next visit. Best regards, Dedik Abdillah, General Manager.
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H***s
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Staycation
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10.0
/10
Reviewed 13 week(s) ago
Close access to the mall, nice atmosphere and friendly staff.
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Accommodation's Reply
04 Sep 2025
Dear Valued Guest, Thank you for choosing our hotel for your accommodation. It was an honor to serve you, and we hope you enjoyed every moment of your stay. See you on your next visit! Best regards, Dedik Abdillah, General Manager.
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A***i
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8.4
/10
Reviewed 15 week(s) ago
The room & bed was huge. The location is perfect (near mall, hospital, train station, restaurants). However the carpet & bathroom was pretty dirty
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, We're grateful for your feedback regarding your stay. Your comments are valuable and highlight areas where we can improve. Our priority is always to meet our guests' needs. Kind regards, Dedik Abdillah General Manager
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