The Excelton Hotel

Hotels
8.5
/10
Very Good
5,590 reviews

What Guests Say About Their Stay

Staff Friendliness (145)
Bedroom (133)
Ambiance (131)
Distance To City Center (128)
E***s
10.0
/ 10
A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.
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M***i
9.7
/ 10
Recommended for family vacation. Quiet atmosphere. Complete facilities. Food served is varied and suitable for the tongue.
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Finna A.
10.0
/ 10
The service is okay, breakfast is complete, all the staff are really nice. The typical Palembang breakfast is complete, Alhamdulillah it feels like Eid at home, because from ketupat, typical Palembang cakes, etc. are very complete, Stayed here for 2 days was fun, Moreover, the price is really affordable, If I go to Palembang again, I guarantee I will come back here.
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Mulya R.
10.0
/ 10
First time staying at a hotel in Palembang, very impressive. The staff are responsive and friendly, informative. Impressive.
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Acep s.
10.0
/ 10
The best hotel in Palembang that I have ever been to, all the staff are friendly, the facilities are OK & the breakfast is delicious & varied
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In the Area
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Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Excelton Hotel is located in area / city Ilir Barat I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Excelton Hotel

Jalan Demang Lebar Daun No. 58, Ilir Barat I, Palembang, Sumatera Selatan, Indonesia, 30137
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Lobby The Excelton Hotel
Exterior 2 The Excelton Hotel

Discover More About The Excelton Hotel

Location


The Excelton Hotel is located in area / city Ilir Barat I.

About The Excelton Hotel

The Excelton Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, The Excelton Hotel provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Excelton Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Excelton Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Excelton Hotel.

All facilities in The Excelton Hotel

Swimming Pool The Excelton Hotel
Swimming Pool
Lobby The Excelton Hotel
Lobby
Exterior The Excelton Hotel
Exterior
Restaurant The Excelton Hotel
Restaurant

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Show cooking restaurant
  • Snacks

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Business center
  • Business facilities
  • Meeting facilities
  • PRINTER

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Supermarket

Things to Do

  • Fitness center
  • Indoor pool

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Excelton Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Spa closed temporarily from 1-1-2024 to 31-12-2025.

Contact Accommodation Before Arrival

Guests should contact hotel 3 day(s) prior to arrival
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Excelton Hotel
149
Number of floors in The Excelton Hotel
10
Another facilities in The Excelton Hotel
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar

Frequently asked question in The Excelton Hotel

What are available facilities at The Excelton Hotel?
There are top facilites at The Excelton Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Excelton Hotel?
The standard check-in time at The Excelton Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Excelton Hotel provide breakfast?
Yes, The Excelton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Excelton Hotel have?
The Excelton Hotel is a 5.0-star hotel.
How many floors does The Excelton Hotel have?
The Excelton Hotel has 10 floors.
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More Reviews from Other Guests in The Excelton Hotel

8.5
Very Good
From 5,590 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about The Excelton Hotel
All
Staff Friendliness (96)
Ambiance (87)
Bedroom (85)
Taste (82)
Distance to City Center (80)
Hotel Area (80)
Variety (79)
Room Space (74)
Bathroom (72)
Wifi (65)
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Traveler Reviews The Excelton Hotel

Number of reviews per page
20
40
Customer reviews
Tika F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, the service is excellent, and the breakfast is very varied. Req. The birthday greeting for the mirror is cool. I will come here again.
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s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is top notch, you can order plates and spoons to eat pempek in your room. You can also ask for pempek to be cooked from outside. They also accept requests for packages to be delivered to your room. Even breakfast in your room is fast response. The food is delicious, the hotel is beautifully decorated, and the restaurant is also beautifully decorated. The staff at the restaurant are the best. I came on the weekend. It was very congested and parking was a bit difficult. Other than that, this hotel is really good. You should choose it, you get a good price, even though it's a star hotel. It's cool
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+2
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Devy M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, complete and comfortable, especially clean
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Muhammad R. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
For the umpteenth time, friendly staff, varied food. Continue to improve, especially the children's menu.
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1 people find it helpful
Made A. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a pleasure staying here, no problems, clean and fragrant.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good staff, good service, okay parking
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helpful with check-in.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very good service... I left my item behind, but they helped send it... and honestly ☺️
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Nurrahmi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and responsive. Very satisfying.
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Adi G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The most comfortable hotel in Palembang
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Z***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Not bad, but the pool and pantry are too small.
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Fera Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The food is delicious, flavorful, and definitely premium! Thanks for the mirror art, I really like it 💕
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Sandra F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall good 👌, room is perfect 👍🏻, varian food for breakfast and ala carte if you want to have snack time the restaurant so good 👍🏻
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B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is clean, comfortable, and the food is delicious.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The pool is clean and the water is warm, so the kids don't get cold.
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chandra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Best hotel in Palembang, overall satisfactory
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r***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good breakfast, friendly service and nice rooms.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Overall, it's good, but the breakfast restaurant is a bit small, and the food selection could be more extensive. It might need to be expanded further. Thanks.
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E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.
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1 people find it helpful
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
really bad, can't fund
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Number of reviews per page
20
40

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Exterior 4 The Excelton Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 5,590 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.6

People often mention about The Excelton Hotel
All
Staff Friendliness (96)
Ambiance (87)
Bedroom (85)
Taste (82)
Distance to City Center (80)
Hotel Area (80)
Variety (79)
Room Space (74)
Bathroom (72)
Wifi (65)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Excelton Hotel

Number of reviews per page
20
40
Customer reviews
Tika F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel staff is very friendly, the service is excellent, and the breakfast is very varied. Req. The birthday greeting for the mirror is cool. I will come here again.
Translated by Google Icon
See original
Find this review helpful?
s***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is top notch, you can order plates and spoons to eat pempek in your room. You can also ask for pempek to be cooked from outside. They also accept requests for packages to be delivered to your room. Even breakfast in your room is fast response. The food is delicious, the hotel is beautifully decorated, and the restaurant is also beautifully decorated. The staff at the restaurant are the best. I came on the weekend. It was very congested and parking was a bit difficult. Other than that, this hotel is really good. You should choose it, you get a good price, even though it's a star hotel. It's cool
Read More
Translated by Google Icon
See original
+2
Find this review helpful?
Devy M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very good, complete and comfortable, especially clean
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Profile Picture
Muhammad R. P.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
For the umpteenth time, friendly staff, varied food. Continue to improve, especially the children's menu.
Translated by Google Icon
See original
1 people find it helpful
Made A. T.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It was a pleasure staying here, no problems, clean and fragrant.
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Agus S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Good staff, good service, okay parking
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly and helpful with check-in.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Very good service... I left my item behind, but they helped send it... and honestly ☺️
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Find this review helpful?
Nurrahmi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly and responsive. Very satisfying.
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Adi G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The most comfortable hotel in Palembang
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Z***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Not bad, but the pool and pantry are too small.
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Profile Picture
Fera Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The food is delicious, flavorful, and definitely premium! Thanks for the mirror art, I really like it 💕
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Find this review helpful?
Profile Picture
Sandra F.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Overall good 👌, room is perfect 👍🏻, varian food for breakfast and ala carte if you want to have snack time the restaurant so good 👍🏻
Find this review helpful?
B***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The room is clean, comfortable, and the food is delicious.
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The pool is clean and the water is warm, so the kids don't get cold.
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Find this review helpful?
Profile Picture
chandra
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Best hotel in Palembang, overall satisfactory
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r***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Good breakfast, friendly service and nice rooms.
Translated by Google Icon
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1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
Overall, it's good, but the breakfast restaurant is a bit small, and the food selection could be more extensive. It might need to be expanded further. Thanks.
Translated by Google Icon
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Find this review helpful?
E***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
A very pleasant experience, the staff were friendly and very informative, the rooms were clean and comfortable, the breakfast had a lot of choices and was delicious.
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1 people find it helpful
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
really bad, can't fund
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Number of reviews per page
20
40