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The Rich Jogja Hotel
Hotels
Preferred Partner Plus
8.5
/10
Very Good
8,910 reviews
What Guests Say About Their Stay
Room Space (230)
Staff Friendliness (218)
Accessibility (201)
Bedroom (200)
Ervina M.
8.5
/ 10
the hotel has connection door and access to the mall, very convenient. the breakfast is nice and the view is also nice. good experience
Angga W.
10.0
/ 10
I stayed at Hotel Rich Jogja for 3 nights and had a great experience. The room was comfortable, clean, and well-maintained throughout my stay. The bed was cozy, and the air conditioning worked perfectly, making it easy to relax after a day of exploring Yogyakarta.
Gusti N.
10.0
/ 10
This is my third stay at this hotel. Everything was great. Easy access to Jogja City Mall. Complete and clean facilities. The staff is very friendly and helpful. Thank you.
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Eka Y.
10.0
/ 10
The staff is friendly, the breakfast menu is varied and delicious, the rooms are spacious, and it's connected to the mall, making it easy to walk around and find food. This is one of my favorite hotels in Yogyakarta.
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B***a
8.5
/ 10
The hotel staff is very friendly, the service is very satisfying, the place is comfortable, clean, the hotel is connected to the mall, so when gathering with family to shop, or buy other necessities, it is very easy for us to get...
Hopefully The Rich Jogja Hotel will continue to grow and be successful in the future...and continue to improve its service๐ช,
God bless you all๐๐๐
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In the Area
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Jl. Magelang Km. 6 No. 18, Mlati, Yogyakarta, Yogyakarta Province, Indonesia, 55284
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in The Rich Jogja Hotel
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
What's around The Rich Jogja Hotel
Jl. Magelang Km. 6 No. 18, Mlati, Yogyakarta, Yogyakarta Province, Indonesia, 55284
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Discover More About The Rich Jogja Hotel
Location
The Rich Jogja Hotel is a hotel in a good neighborhood, which is located at Mlati.
About The Rich Jogja Hotel
The Rich Jogja Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Rich Jogja Hotel.
The Rich Jogja Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at The Rich Jogja Hotel will surely spoil you for numerous shopping centers nearby.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
From business event to corporate gathering, The Rich Jogja Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Rich Jogja Hotel, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of The Rich Jogja Hotel, which you rarely find in other places.
If you plan to have a long-term stay, staying at The Rich Jogja Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotelโs fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether youโre traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Rich Jogja Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Rich Jogja Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Rich Jogja Hotel.
All facilities in The Rich Jogja Hotel
Bar, Cafe and Lounge
Fitness Center
Functional Hall
Common Space
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast served to the table
- Breakfast (surcharge)
- Buffet dinner
- Buffet lunch
- Cafe
- Dining area
- Early bird breakfast
- Halfboard with non-alcoholic drinks
- Hot breakfast
- Late riser breakfast
- No alcohol
- Poolside bar
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Money changer
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Tours
- Wedding service
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
- Terrace
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Children play area
- Fitness center
- Garden
- Health club
- Massage
- Outdoor facilities
- Outdoor pool
- Sauna
- Spa
- Steam room
- TV lounge
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Transportation
- Airport transfer
- Area shuttle
- Area shuttle with surcharge
- Bicycle storage
- Car rental
- Bus/truck parking
- Secure parking
- Valet parking
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Family-friendly Facilities
- Kids club
- Children pool
Accessibilty
- Braille or raised signage
- Wheelchair accessible
Sports and Recreations
- Billiard
- Fitness center
Connectivity
- Free WiFi
Accommodation Policy & General Information in The Rich Jogja Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Early Check-in
You're allowed to check-in before the accommodationโs check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Rich Jogja Hotel | 503 |
Number of floors in The Rich Jogja Hotel | 21 |
Another facilities in The Rich Jogja Hotel | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in The Rich Jogja Hotel
What are available facilities at The Rich Jogja Hotel?
There are top facilites at The Rich Jogja Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Rich Jogja Hotel?
The standard check-in time at The Rich Jogja Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Rich Jogja Hotel provide breakfast?
Yes, The Rich Jogja Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Rich Jogja Hotel have?
The Rich Jogja Hotel is a 4.0-star hotel.
How many floors does The Rich Jogja Hotel have?
The Rich Jogja Hotel has 21 floors.
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More Reviews from Other Guests in The Rich Jogja Hotel
Overall Ratings & Reviews The Rich Jogja Hotel
Traveloka (8,862)
Other sources (48)
8.6
Very Good
From 8,862 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.6
Location
8.9
Service and Facilites
8.6
People often mention about The Rich Jogja Hotel
All
Staff Friendliness (179)
Bedroom (174)
Room Space (171)
Accessibility (164)
Bathroom (155)
Hotel Area (151)
Surroundings (148)
Ambiance (148)
Distance to City Center (142)
Family Friendly (142)
Sort by
Most Recent
Format
With Text
Preferences
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Traveler Reviews The Rich Jogja Hotel
Number of reviews per page
20
40
Customer reviews
I***u
Leisure
10.0
/10
Reviewed 6 day(s) ago
The room was very spacious, with a mini fridge and very fast Wi-Fi. The room was on the 7th floor and overlooked the pool.
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N***r
8.2
/10
Reviewed 1 week(s) ago
The room is actually nice, but the central AC isn't very cool, and you can hear people walking outside the room. ๐คญ
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. N*r, Warm regards, The Rich Hotel Jogja Thank you for choosing The Rich Hotel Jogja and for taking the time to share your feedback regarding our hotel. We are delighted to hear that you enjoyed the excellent service you received during your stay at our hotel. We also apologize for the inconvenience caused by the incident not meeting your expectations. We have escalated the matter to the relevant department for their prompt assessment and for future improvements. We look forward to welcoming you back to The Rich Hotel Jogja in the future along with the improvements we have made. Best regards, Fajar Tri Amboro, General Manager
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R***o
6.3
/10
Reviewed 2 week(s) ago
Staff listened our problems, like bad smell in the room, can't sleep well, but didn't do anything, so we checked out one day earlier and find another hotel.
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Accommodation's Reply
04 Nov 2025
Dear Mr/s. R***o,
Warm Greetings from The Rich Jogja Hotel
Thank you for choosing The Rich Jogja Hotel and sharing your review about our hotel. We deeply regret that the experience at our hotel did not meet your expectations. We will always try to make our service better in the future.
We look forward to welcome you back at The Rich Jogja Hotel.
Your Respectfully,
Fajar Tri Amboro
General Manager
Verified Traveler
Transit
8.5
/10
Reviewed 2 week(s) ago
staff was friendly but the room is just okay
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Accommodation's Reply
04 Nov 2025
Dear Mr. G***t,
Warm Greetings from The Rich Jogja Hotel
Thank you for choosing The Rich Jogja Hotel and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up.
We look forward to welcome you back at our hotel.
Your Respectfully,,
Fajar Tri Amboro
General Manager
ck
cyntia k.
8.7
/10
Reviewed 2 week(s) ago
The hotel has a classic concept, but at least some consideration could be given to the lighting so it doesn't seem scary, and the bathroom doesn't just have a bathtub concept, but also has a shower.
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Accommodation's Reply
04 Nov 2025
Dear Ms. Cynthia, Warmest regards, The Rich Hotel Yogyakarta Thank you for choosing The Rich Hotel Yogyakarta and sharing your positive feedback about our hotel. We are very pleased to know that you enjoyed your stay at our hotel. Your feedback will be taken into consideration to improve our quality and services. Customer satisfaction is our primary goal. We look forward to welcoming you and your family back to The Rich Hotel Yogyakarta again. Best regards, Fajar Tri Amboro, General Manager
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N***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
Good, recommend, good service
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Accommodation's Reply
04 Nov 2025
Dear Mr/Ms. N*a, The Rich Hotel Jogja, Best regards. On behalf of the management, we would like to thank you for choosing The Rich Hotel Jogja during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are delighted that you were satisfied and comfortable during your stay at The Rich Hotel Jogja and that you had a good experience with us. We look forward to welcoming you back to our hotel again. Best regards, Fajar Tri Amboro, General Manager
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Verified Traveler
6.7
/10
Reviewed 2 week(s) ago
The elevator is terrible.
The capacity is written as 13 people/1000kg.
It only holds 8 people (medium), and it can't take any more.
If you want to use the elevator, you can wait up to 10 minutes...
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Accommodation's Reply
04 Nov 2025
Dear G*t, Warm regards, The Rich Hotel Yogyakarta Thank you for choosing The Rich Hotel Yogyakarta and sharing your review of our hotel. We are very sorry to read your review about some of the inconveniences you experienced during your stay at our hotel. We would like to express our regret for future improvements and have informed the relevant department so that improvements can be made where they did not meet expectations. We look forward to welcoming you and your family to The Rich Hotel Yogyakarta with the best services. Best regards, Fajar Tri Amboro General Manager
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Good service from all hotel staff. Very satisfying.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm regards, The Rich Hotel Yogyakarta. Thank you for choosing The Rich Hotel Yogyakarta and for sharing your positive feedback about our hotel. We are very glad that you enjoyed your stay at our hotel. Your feedback will be the driving force for all our staff to continue to maintain our quality and service. Guest satisfaction is our primary goal. We sincerely hope to welcome you and your family back to The Rich Hotel Yogyakarta. Best regards, Fajar Tri Amboro, General Manager
See original
D***a
Staycation
9.4
/10
Reviewed 3 week(s) ago
It's been a pleasure staying at this hotel twice.
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Accommodation's Reply
04 Nov 2025
Dear Mr. D*a, Warm regards, The Rich Jogja Hotel. We would like to thank you for always choosing The Rich Jogja Hotel when visiting Yogyakarta and for taking the time to write a review about our hotel. We are glad that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. We look forward to welcoming you back at The Rich Jogja Hotel. Best regards, Fajar Tri Amboro, General Manager
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Verified Traveler
8.8
/10
Reviewed 3 week(s) ago
Worth it for the price, okay for its class
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Accommodation's Reply
04 Nov 2025
Dear G*t, Warm regards, The Rich Jogja Hotel. We would like to thank you for choosing The Rich Jogja Hotel during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. This review will be the motivation for us to always provide the best service. We sincerely hope to welcome you back to The Rich Jogja Hotel. Sincerely, Fajar Tri Amboro General Manager
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I***a
Leisure
9.4
/10
Reviewed 3 week(s) ago
Thank you for providing maximum service
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Accommodation's Reply
04 Nov 2025
Dear Madam I*a, Warm regards, Rich Hotel Yogyakarta We would like to thank you for choosing Rich Hotel Yogyakarta during your visit and for taking the time to write us a review. We are honored that you were satisfied and comfortable during your stay at Rich Hotel Yogyakarta and that you had a good experience with us. This review will inspire us to always provide the best service. We sincerely hope to welcome you back to Rich Hotel Yogyakarta. Best regards, Fajar Tri Amboro General Manager
See original
I***n
Transit
9.6
/10
Reviewed 3 week(s) ago
I really enjoyed staying at this hotel. The rooms are spacious and easy access to the mall. The swimming pool and sports facilities are excellent. The price was good, around four hundred thousand rupiah. It's just a bit pricey to add breakfast.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, I*n, Warmest regards from The Rich Hotel Yogyakarta. We sincerely appreciate your taking the time to share your experience with us at The Rich Hotel Yogyakarta. We appreciate your positive feedback regarding our facilities and comfortable rooms. Your comments will be an encouragement to all our staff and we are committed to continuously improving our service quality. We look forward to welcoming you and your family back to our hotel again. Best regards, Fajar Tri Amboro, General Manager
See original
e***i
8.4
/10
Reviewed 3 week(s) ago
Everything is okay, only the room feels a bit unclean. Not that it's not clean.
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Accommodation's Reply
04 Nov 2025
Dear e*i, The Rich Jogja Hotel Best regards, On behalf of the management, we would like to thank you for choosing The Rich Jogja Hotel during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are pleased that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. We welcome you and your family back to our hotel again. Best regards, Fajar Tri Amboro General Manager
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T***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
Very strategic location in the city which I think is the most comfortable, connected to the mall.
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Accommodation's Reply
04 Nov 2025
Dear Mr. T*i, The Rich Jogja Hotel Best regards, On behalf of the management, we would like to thank you for choosing The Rich Jogja Hotel during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are pleased that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. We welcome you and your family back to our hotel again. Best regards, Fajar Tri Amboro General Manager
See original
T***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
Very strategic location, connected to JCM mall.
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Accommodation's Reply
04 Nov 2025
Dear Mr. T*I, Rich Hotel Yogyakarta, Sincerely yours, Thank you for choosing Rich Hotel Yogyakarta and for sharing your positive feedback about our hotel. We are very glad that you enjoyed your stay at our hotel. Your feedback will be the driving force for all our staff to maintain our quality and service. The satisfaction of all our guests is our main goal. We sincerely hope to welcome you and your family back to Rich Hotel Yogyakarta again. Best regards, Fajar Tri Amboro, General Manager
See original
T***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
The food is delicious and varied, but it's a bit tight when entering the restaurant.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. T*I, Rich Hotel Yogyakarta, Sincerely yours, Thank you for choosing Rich Hotel Yogyakarta and for sharing your positive feedback about our hotel. We are very glad that you enjoyed your stay at our hotel. Your feedback will be the driving force for all our staff to maintain our quality and service. The satisfaction of all our guests is our main goal. We sincerely hope to welcome you and your family back to Rich Hotel Yogyakarta again. Best regards, Fajar Tri Amboro, General Manager
See original
Verified Traveler
Leisure
6.8
/10
Reviewed 3 week(s) ago
The staff was friendly. Located in the city
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear G*t, Warm regards, The Rich Jogja Hotel. We sincerely thank you for taking the time to share your feedback regarding your stay at The Rich Jogja Hotel. We are delighted to receive positive comments regarding our facilities and comfortable rooms. Your comments will be an encouragement to all our staff and we are committed to continuously improving the quality of our services. We look forward to welcoming you and your family back to our hotel again. Best regards, Fajar Tri Amboro, General Manager
See original
T***y
Business
10.0
/10
Reviewed 4 week(s) ago
The hotel is integrated with a mall, the staff are very friendly, it is clean, comfortable and the food is delicious and pocket-friendly (reasonable), it is also close and easy to get to the city center...passed by Trans Jogja...Really top...if I go to Jogja again...to Rich Hotel again...
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Accommodation's Reply
04 Nov 2025
Dear Mr. Ty, Richy Hotel Yogyakarta would like to extend our warmest wishes to you. Thank you for choosing Richy Hotel Yogyakarta. We are glad that you enjoyed your stay. Your valuable comments will inspire all our staff to continue to strive for excellent service and experiences. Your satisfaction is our top priority. We look forward to welcoming you back at Richy Hotel Yogyakarta. Thank you, General Manager Pajar Terry Ambolo
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francisca d. p.
8.5
/10
Reviewed 4 week(s) ago
Comfortable atmosphere close to the mall
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Accommodation's Reply
04 Nov 2025
Dear Ms. Francisca D.P., The Rich Hotel Jogja, Sincerely yours, Thank you for choosing The Rich Hotel Jogja and for your positive review of our hotel. We are very glad that you enjoyed your stay at our hotel. Your comments will be the driving force for all our staff to maintain our quality and service. Guest satisfaction is our primary goal. We sincerely hope to welcome you and your family back to The Rich Hotel Jogja. Best regards, Fajar Tri Amboro, General Manager
See original
Juliansyah
Leisure
9.4
/10
Reviewed 4 week(s) ago
Thank you for making my special anniversary request. Next to the mall, close to everything, everything is very satisfying.... Highly recommended for your honeymoon, birthday, and wedding anniversary.
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Accommodation's Reply
04 Nov 2025
Dear Mr. Julian Seah, Sincerely yours, Rich Hotel Yogyakarta On behalf of the management, we would like to thank you for choosing Rich Hotel Yogyakarta during your visit to Yogyakarta and for taking the time to write us a review. We are honored that you were satisfied and comfortable during your stay at Rich Hotel Yogyakarta and had a good experience with us. We hope that this review will serve as a guide for other travelers to Yogyakarta and inspire us to always provide the best service. We are honored to look forward to your next visit to Rich Hotel Yogyakarta. May you all be healthy always. Best regards, Fajar Tri Amboro, General Manager
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews The Rich Jogja Hotel
Traveloka (8,862)
Other sources (48)
8.6
Very Good
From 8,862 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.6
Location
8.9
Service and Facilites
8.6
People often mention about The Rich Jogja Hotel
All
Staff Friendliness (179)
Bedroom (174)
Room Space (171)
Accessibility (164)
Bathroom (155)
Hotel Area (151)
Surroundings (148)
Ambiance (148)
Distance to City Center (142)
Family Friendly (142)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews The Rich Jogja Hotel
Number of reviews per page
20
40
Customer reviews
I***u
Leisure
10.0
/10
Reviewed 6 day(s) ago
The room was very spacious, with a mini fridge and very fast Wi-Fi. The room was on the 7th floor and overlooked the pool.
See original
Find this review helpful?
N***r
8.2
/10
Reviewed 1 week(s) ago
The room is actually nice, but the central AC isn't very cool, and you can hear people walking outside the room. ๐คญ
See original
1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Mr. N*r, Warm regards, The Rich Hotel Jogja Thank you for choosing The Rich Hotel Jogja and for taking the time to share your feedback regarding our hotel. We are delighted to hear that you enjoyed the excellent service you received during your stay at our hotel. We also apologize for the inconvenience caused by the incident not meeting your expectations. We have escalated the matter to the relevant department for their prompt assessment and for future improvements. We look forward to welcoming you back to The Rich Hotel Jogja in the future along with the improvements we have made. Best regards, Fajar Tri Amboro, General Manager
See original
R***o
6.3
/10
Reviewed 2 week(s) ago
Staff listened our problems, like bad smell in the room, can't sleep well, but didn't do anything, so we checked out one day earlier and find another hotel.
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Mr/s. R***o,
Warm Greetings from The Rich Jogja Hotel
Thank you for choosing The Rich Jogja Hotel and sharing your review about our hotel. We deeply regret that the experience at our hotel did not meet your expectations. We will always try to make our service better in the future.
We look forward to welcome you back at The Rich Jogja Hotel.
Your Respectfully,
Fajar Tri Amboro
General Manager
Verified Traveler
Transit
8.5
/10
Reviewed 2 week(s) ago
staff was friendly but the room is just okay
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Mr. G***t,
Warm Greetings from The Rich Jogja Hotel
Thank you for choosing The Rich Jogja Hotel and sharing your review about our hotel. It is a pleasure to know that you had good experience during your stay with us. Guest satisfaction is our priority. Good review you shared will motivate all the staffs to keep our service up.
We look forward to welcome you back at our hotel.
Your Respectfully,,
Fajar Tri Amboro
General Manager
ck
cyntia k.
8.7
/10
Reviewed 2 week(s) ago
The hotel has a classic concept, but at least some consideration could be given to the lighting so it doesn't seem scary, and the bathroom doesn't just have a bathtub concept, but also has a shower.
See original
Find this review helpful?
Accommodation's Reply
04 Nov 2025
Dear Ms. Cynthia, Warmest regards, The Rich Hotel Yogyakarta Thank you for choosing The Rich Hotel Yogyakarta and sharing your positive feedback about our hotel. We are very pleased to know that you enjoyed your stay at our hotel. Your feedback will be taken into consideration to improve our quality and services. Customer satisfaction is our primary goal. We look forward to welcoming you and your family back to The Rich Hotel Yogyakarta again. Best regards, Fajar Tri Amboro, General Manager
See original
N***a
Staycation
10.0
/10
Reviewed 2 week(s) ago
Good, recommend, good service
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Accommodation's Reply
04 Nov 2025
Dear Mr/Ms. N*a, The Rich Hotel Jogja, Best regards. On behalf of the management, we would like to thank you for choosing The Rich Hotel Jogja during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are delighted that you were satisfied and comfortable during your stay at The Rich Hotel Jogja and that you had a good experience with us. We look forward to welcoming you back to our hotel again. Best regards, Fajar Tri Amboro, General Manager
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Verified Traveler
6.7
/10
Reviewed 2 week(s) ago
The elevator is terrible.
The capacity is written as 13 people/1000kg.
It only holds 8 people (medium), and it can't take any more.
If you want to use the elevator, you can wait up to 10 minutes...
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Accommodation's Reply
04 Nov 2025
Dear G*t, Warm regards, The Rich Hotel Yogyakarta Thank you for choosing The Rich Hotel Yogyakarta and sharing your review of our hotel. We are very sorry to read your review about some of the inconveniences you experienced during your stay at our hotel. We would like to express our regret for future improvements and have informed the relevant department so that improvements can be made where they did not meet expectations. We look forward to welcoming you and your family to The Rich Hotel Yogyakarta with the best services. Best regards, Fajar Tri Amboro General Manager
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Good service from all hotel staff. Very satisfying.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warm regards, The Rich Hotel Yogyakarta. Thank you for choosing The Rich Hotel Yogyakarta and for sharing your positive feedback about our hotel. We are very glad that you enjoyed your stay at our hotel. Your feedback will be the driving force for all our staff to continue to maintain our quality and service. Guest satisfaction is our primary goal. We sincerely hope to welcome you and your family back to The Rich Hotel Yogyakarta. Best regards, Fajar Tri Amboro, General Manager
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D***a
Staycation
9.4
/10
Reviewed 3 week(s) ago
It's been a pleasure staying at this hotel twice.
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Accommodation's Reply
04 Nov 2025
Dear Mr. D*a, Warm regards, The Rich Jogja Hotel. We would like to thank you for always choosing The Rich Jogja Hotel when visiting Yogyakarta and for taking the time to write a review about our hotel. We are glad that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. We look forward to welcoming you back at The Rich Jogja Hotel. Best regards, Fajar Tri Amboro, General Manager
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Verified Traveler
8.8
/10
Reviewed 3 week(s) ago
Worth it for the price, okay for its class
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Accommodation's Reply
04 Nov 2025
Dear G*t, Warm regards, The Rich Jogja Hotel. We would like to thank you for choosing The Rich Jogja Hotel during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are honored that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. This review will be the motivation for us to always provide the best service. We sincerely hope to welcome you back to The Rich Jogja Hotel. Sincerely, Fajar Tri Amboro General Manager
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I***a
Leisure
9.4
/10
Reviewed 3 week(s) ago
Thank you for providing maximum service
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Accommodation's Reply
04 Nov 2025
Dear Madam I*a, Warm regards, Rich Hotel Yogyakarta We would like to thank you for choosing Rich Hotel Yogyakarta during your visit and for taking the time to write us a review. We are honored that you were satisfied and comfortable during your stay at Rich Hotel Yogyakarta and that you had a good experience with us. This review will inspire us to always provide the best service. We sincerely hope to welcome you back to Rich Hotel Yogyakarta. Best regards, Fajar Tri Amboro General Manager
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I***n
Transit
9.6
/10
Reviewed 3 week(s) ago
I really enjoyed staying at this hotel. The rooms are spacious and easy access to the mall. The swimming pool and sports facilities are excellent. The price was good, around four hundred thousand rupiah. It's just a bit pricey to add breakfast.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, I*n, Warmest regards from The Rich Hotel Yogyakarta. We sincerely appreciate your taking the time to share your experience with us at The Rich Hotel Yogyakarta. We appreciate your positive feedback regarding our facilities and comfortable rooms. Your comments will be an encouragement to all our staff and we are committed to continuously improving our service quality. We look forward to welcoming you and your family back to our hotel again. Best regards, Fajar Tri Amboro, General Manager
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e***i
8.4
/10
Reviewed 3 week(s) ago
Everything is okay, only the room feels a bit unclean. Not that it's not clean.
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Accommodation's Reply
04 Nov 2025
Dear e*i, The Rich Jogja Hotel Best regards, On behalf of the management, we would like to thank you for choosing The Rich Jogja Hotel during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are pleased that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. We welcome you and your family back to our hotel again. Best regards, Fajar Tri Amboro General Manager
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T***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
Very strategic location in the city which I think is the most comfortable, connected to the mall.
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Accommodation's Reply
04 Nov 2025
Dear Mr. T*i, The Rich Jogja Hotel Best regards, On behalf of the management, we would like to thank you for choosing The Rich Jogja Hotel during your visit to Yogyakarta and for taking the time to write a review of our hotel. We are pleased that you were satisfied and comfortable during your stay at The Rich Jogja Hotel and had a good experience with us. We welcome you and your family back to our hotel again. Best regards, Fajar Tri Amboro General Manager
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T***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
Very strategic location, connected to JCM mall.
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Accommodation's Reply
04 Nov 2025
Dear Mr. T*I, Rich Hotel Yogyakarta, Sincerely yours, Thank you for choosing Rich Hotel Yogyakarta and for sharing your positive feedback about our hotel. We are very glad that you enjoyed your stay at our hotel. Your feedback will be the driving force for all our staff to maintain our quality and service. The satisfaction of all our guests is our main goal. We sincerely hope to welcome you and your family back to Rich Hotel Yogyakarta again. Best regards, Fajar Tri Amboro, General Manager
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T***i
Leisure
10.0
/10
Reviewed 3 week(s) ago
The food is delicious and varied, but it's a bit tight when entering the restaurant.
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Accommodation's Reply
04 Nov 2025
Dear Mr. T*I, Rich Hotel Yogyakarta, Sincerely yours, Thank you for choosing Rich Hotel Yogyakarta and for sharing your positive feedback about our hotel. We are very glad that you enjoyed your stay at our hotel. Your feedback will be the driving force for all our staff to maintain our quality and service. The satisfaction of all our guests is our main goal. We sincerely hope to welcome you and your family back to Rich Hotel Yogyakarta again. Best regards, Fajar Tri Amboro, General Manager
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Verified Traveler
Leisure
6.8
/10
Reviewed 3 week(s) ago
The staff was friendly. Located in the city
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Accommodation's Reply
04 Nov 2025
Dear G*t, Warm regards, The Rich Jogja Hotel. We sincerely thank you for taking the time to share your feedback regarding your stay at The Rich Jogja Hotel. We are delighted to receive positive comments regarding our facilities and comfortable rooms. Your comments will be an encouragement to all our staff and we are committed to continuously improving the quality of our services. We look forward to welcoming you and your family back to our hotel again. Best regards, Fajar Tri Amboro, General Manager
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T***y
Business
10.0
/10
Reviewed 4 week(s) ago
The hotel is integrated with a mall, the staff are very friendly, it is clean, comfortable and the food is delicious and pocket-friendly (reasonable), it is also close and easy to get to the city center...passed by Trans Jogja...Really top...if I go to Jogja again...to Rich Hotel again...
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Accommodation's Reply
04 Nov 2025
Dear Mr. Ty, Richy Hotel Yogyakarta would like to extend our warmest wishes to you. Thank you for choosing Richy Hotel Yogyakarta. We are glad that you enjoyed your stay. Your valuable comments will inspire all our staff to continue to strive for excellent service and experiences. Your satisfaction is our top priority. We look forward to welcoming you back at Richy Hotel Yogyakarta. Thank you, General Manager Pajar Terry Ambolo
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francisca d. p.
8.5
/10
Reviewed 4 week(s) ago
Comfortable atmosphere close to the mall
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Accommodation's Reply
04 Nov 2025
Dear Ms. Francisca D.P., The Rich Hotel Jogja, Sincerely yours, Thank you for choosing The Rich Hotel Jogja and for your positive review of our hotel. We are very glad that you enjoyed your stay at our hotel. Your comments will be the driving force for all our staff to maintain our quality and service. Guest satisfaction is our primary goal. We sincerely hope to welcome you and your family back to The Rich Hotel Jogja. Best regards, Fajar Tri Amboro, General Manager
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Juliansyah
Leisure
9.4
/10
Reviewed 4 week(s) ago
Thank you for making my special anniversary request. Next to the mall, close to everything, everything is very satisfying.... Highly recommended for your honeymoon, birthday, and wedding anniversary.
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Accommodation's Reply
04 Nov 2025
Dear Mr. Julian Seah, Sincerely yours, Rich Hotel Yogyakarta On behalf of the management, we would like to thank you for choosing Rich Hotel Yogyakarta during your visit to Yogyakarta and for taking the time to write us a review. We are honored that you were satisfied and comfortable during your stay at Rich Hotel Yogyakarta and had a good experience with us. We hope that this review will serve as a guide for other travelers to Yogyakarta and inspire us to always provide the best service. We are honored to look forward to your next visit to Rich Hotel Yogyakarta. May you all be healthy always. Best regards, Fajar Tri Amboro, General Manager
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