Is there parking at Urban Hotel Serpong?

Yes, Urban Hotel Serpong provides a car park. Please contact the property directly for more details.

Does Urban Hotel Serpong have a swimming pool?

Yes, a swimming pool is available at Urban Hotel Serpong.

What are the guest reviews for Urban Hotel Serpong?

Urban Hotel Serpong is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Urban Hotel Serpong

Name: Urban Hotel Serpong
Address: Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Serpong, Tangerang Selatan, Banten, Indonesia, 15310, Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Banten, 15310, Indonesia
Rating: 8.4

Hotels

Preferred Partner

8.4

/10

Very Good

1,217 reviews

What Guests Say About Their Stay

N***r

8.2

/ 10

Hotel staff is very friendly & helpful, easy access. The best lah 🌟 5 for the hotel.

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Erlina N.

9.7

/ 10

Akomodasi sangat cocok untuk perjalanan bisnis maupun tempat menginap keluarga, ada beberapa tipe kamar mulai dari standar sampai dengan tempat menginap untuk keluarga dengan view perkotaan, lokasinya strategis di pusat kota dan dengan pusat perbelanjaan maupun kuliner dan pintu masuk tol, dekat dengan stasiun kereta dan akses ke bandara sangat mudah karena dekat dengan tempat pemberhentian bus Damri. Staff juga sangat ramah.

Milandra S.

9.4

/ 10

The hotel is good, the reservation is also fast and not complicated, the price is really worth it. The view on the balcony is also cool. Especially at night like this, the city lights are great👍🏻

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Debby S. R.

8.5

/ 10

Their service was awesome, Ms. Heni helped me to check-in and inform me that I have got free upsize, from standard into family room

In the Area

See Map

Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Urban Hotel Serpong is located in area / city Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

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What's around Urban Hotel Serpong

Jalan Ciater Raya No 8 Rawa Mekar Jaya - SerpongKota Tanggerang Selatan Banten, Serpong, Tangerang Selatan, Banten, Indonesia, 15310

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Location

Urban Hotel Serpong is located in area / city Serpong.

About Urban Hotel Serpong

Urban Hotel Serpong is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Urban Hotel Serpong is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at Urban Hotel Serpong, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Urban Hotel Serpong.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Urban Hotel Serpong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Urban Hotel Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Urban Hotel Serpong is the right place to stay.

All facilities in Urban Hotel Serpong

Lobby

Exterior

Bedroom

Others

Restaurant

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Public Facilities

Parking
Elevator
Restaurant
Room service
WiFi in public area

General

AC
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Hair salon
Supermarket

Hotel Services

24-hour Receptionist
24-hour security
Luggage storage

Family-friendly Facilities

Children pool

Things to Do

Outdoor pool

Transportation

Secure parking

Connectivity

Free WiFi

Business Facilities

Meeting facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Urban Hotel Serpong

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Additional Policy

Upon check in later, we'll need a safety deposit IDR 100.000/stay (cash only), so it's going to be IDR. This safety deposit will be returned with process 1x24 hours after check-out if there is no damage or loss during your stay, don't worry.

General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Urban Hotel Serpong	70
Number of floors in Urban Hotel Serpong	4
Another facilities in Urban Hotel Serpong	Cable TV, Desk, Hairdryer, In-room safe, Shower

Frequently asked question in Urban Hotel Serpong

What are available facilities at Urban Hotel Serpong?

There are top facilites at Urban Hotel Serpong such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Urban Hotel Serpong?

The standard check-in time at Urban Hotel Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00

How many stars does Urban Hotel Serpong have?

Urban Hotel Serpong is a 3.0-star hotel.

How many floors does Urban Hotel Serpong have?

Urban Hotel Serpong has 4 floors.

How many rooms does Urban Hotel Serpong have?

Urban Hotel Serpong has 70 rooms in total.

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More Reviews from Other Guests in Urban Hotel Serpong

Overall Ratings & Reviews Urban Hotel Serpong

Traveloka (1,217)

8.4

Very Good

From 1,217 reviews

Provided by travelers on

Cleanliness

8.2

Room Comfort

8.3

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Urban Hotel Serpong

All

Staff Friendliness (47)

Bedroom (42)

Ambiance (41)

Accessibility (34)

Bathroom (33)

Wifi (31)

Room Space (29)

Hotel Area (29)

Surroundings (28)

Check-in/out Time (28)

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Traveler Reviews Urban Hotel Serpong

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Customer reviews

rizkya a. p.

10.0

/10

Reviewed 6 day(s) ago

Awesome, cool, I really recommend it here, I say.

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I***a

Transit

6.2

/10

Reviewed 1 week(s) ago

The mattress is not very comfortable 😞 It's noisy outside..

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M***l

8.2

/10

Reviewed 3 week(s) ago

The service is really good, but when I asked for sandals to be delivered, it seemed like I had to wait for almost an hour 😥 The rest is really really good, it's comfortable here

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R***A

Business

6.3

/10

Reviewed 3 week(s) ago

Like a standard hotel in general.. Don't ask for anything extravagant.. Unsatisfactory experience at this hotel: 1. Cell phone signal is difficult, wifi is also not smooth 2. Limited staff. To check-in, you need to queue for quite a long time because it happens to be a lot of guests. 3. The staff was WA and the phone did not respond for up to 1 hour, had to go down to the reception first. 4. Asked for towels, it took quite a long time to be delivered, and when they arrived the towels were torn. For a cheaper price, order on the app. And for this price, with the service you get.

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Adi B. S.

Staycation

9.4

/10

Reviewed 4 week(s) ago

Great, can sleep and rest soundly

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VeRa B. V.

8.2

/10

Reviewed 6 week(s) ago

The staff is friendly, there is a 100 deposit and a free parking voucher. The place is comfortable and the kids can swim, but the size of the single bed is very small. Ordered twin beds thinking they could be separated, but it turns out they are better if the room is 2 adults and 1 small child. Next time I want to come again, it is worth it for a small family who wants a staycation.

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J***n

Staycation

9.7

/10

Reviewed 7 week(s) ago

Nice, clean, and practical to go everywhere

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1 people find it helpful

L***i

10.0

/10

Reviewed 7 week(s) ago

The hotel staff are very friendly and kind, the room area and its surroundings are clean, free Wi-Fi, the Wi-Fi is also smooth, there are many facilities provided in the hotel.

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A***l

Transit

10.0

/10

Reviewed 8 week(s) ago

Ok, nice and clean place, friendly service.

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M***a

Business

9.1

/10

Reviewed 8 week(s) ago

The staff were very helpful and very friendly, and the bedrooms were clean. The location is also strategic. However, the bathroom floor could use some maintenance. Otherwise, it's fine for a very affordable price in this city.

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4 people find it helpful

Rizal F.

10.0

/10

Reviewed 8 week(s) ago

Friendly staff, great service.

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1 people find it helpful

Rurie m.

10.0

/10

Reviewed 10 week(s) ago

The AC needs to be fixed again, boss, so it can be more cool. The AC is inferior to a 5-inch fan, that's all.

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I***a

Transit

6.3

/10

Reviewed 10 week(s) ago

It's actually pretty good for a budget hotel. I arrived in the middle of the night, booked a standard room, and they said they were full. I was then upgraded to a family room. After the upgrade, the sheets were dirty, stained, and stained. When I arrived, the front desk staff was not very efficient. The check-in process took a long time. I don't know what the front desk staff was doing, or was it data entry. The staff typed in front of the computer screen for a very long time, and the school supervisor didn't even smile. Was it because they were on night duty?

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1 people find it helpful

Y***E

Business

8.5

/10

Reviewed 13 week(s) ago

Check in is quite easy and close to Swissbel

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2 people find it helpful

Adhytia

10.0

/10

Reviewed 13 week(s) ago

Nice place, strategic location, and fast service to handle solutions when Wi-Fi is not available

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2 people find it helpful

J***i

Business

5.0

/10

Reviewed 14 week(s) ago

There are lots of stains on the sheet and duvet

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G***n

8.5

/10

Reviewed 16 week(s) ago

Nice, but the WiFi error needs to be fixed.

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Supriyadi

Staycation

9.7

/10

Reviewed 18 week(s) ago

The hotel staff is very friendly and the atmosphere is very comfortable to bring the family.

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2 people find it helpful

M***a

5.0

/10

Reviewed 18 week(s) ago

the cleanliness is not very dirty, the AC is not cold,

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Sulimah

10.0

/10

Reviewed 21 week(s) ago

Peaceful for its strategic location

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia

Urban Hotel Serpong

What Guests Say About Their Stay

Main Facilities

Available Room Types in Urban Hotel Serpong

Speed up your search by choosing what you need

What's around Urban Hotel Serpong

Discover More About Urban Hotel Serpong

Location

About Urban Hotel Serpong

All facilities in Urban Hotel Serpong

In-room Facilities

Public Facilities

General

Nearby Facilities

Hotel Services

Family-friendly Facilities

Things to Do

Transportation

Connectivity

Business Facilities

Sports and Recreations

Accommodation Policy & General Information in Urban Hotel Serpong

Check-in/Check-out Time

Additional Policy

General Information

Frequently asked question in Urban Hotel Serpong

More Reviews from Other Guests in Urban Hotel Serpong

Overall Ratings & Reviews Urban Hotel Serpong

8.2

8.3

8.3

8.5

8.4

Traveler Reviews Urban Hotel Serpong

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Overall Ratings & Reviews Urban Hotel Serpong

8.2

8.3

8.3

8.5

8.4

Traveler Reviews Urban Hotel Serpong