Hotel Hambros Il Parco

We had an amazing holiday at Hotel Hambros. The staff, the pool, the location, the breakfast and restaurant. Guido and Stefania at the front of house went above and beyond to help us and Susan by the pool was a ray of sunshine every day and couldn’t do enough for us. If we had any type of problem or question or concern everyone was quick to be of service to us and help us out. No problem was to big and we were made to feel so welcome. We will definitely be coming back again.

Nice rooms and very clean, tea and coffee not replenished in the three days of our stay. Continental breakfast was plentiful but could have done with a bit more variety.

Very beautiful hotel, great breakfast, beautiful pool, great bedroom and bed. I recommend. 👍

What a lovely hotel with so much character. The rooms were small but average for a European hotel room. The check in was very good, amenities were fantastic and the pool a delight as it was so hot . Breakfast was delicious with a good selection and the bar service fair prices . The hotel is minutes outside of Lucca which is a beautiful place to visit . This hotel was heaven at the end of a long drive .

check in was easy. place was decent.

Great. Quiet and peaceful.

Hotel is lovely, our room was fairly basic and a tree in front of the window impaired the view slightly - but did provide shade from the sun. Restaurant was closed while we were there but lots of places to eat in Lucca and hotel breakfast was still great. The pool looked nearly complete and will be a huge asset next year. All staff were friendly, professional and humoured my attempts at Italian while speaking good English. Would stay again.

Room was comfortable although a little tight. Very clean. Hotel is a little out of the way and not much happening in the town on the weekend. The restraunt next door was wonderful but not open on Sunday

Beautiful estate-like hotel with quaint reception rooms. Hotel room was nice with view of front lawn. Staff were very friendly and provided an excellent recommendation for dinner nearby.

Great 4 day stay and a good base for exploring. Very helpful staff and excellent friendly Italian hotel. Would thoroughly recommend. Essential to have a car.

Hotel in a beautiful garden. A lovely country villa. Hotel has a lift and is air conditioned. Staff were friendly and helpful. We stayed one night in order to visit Lucca. We would have liked to have stayed longer. Room was quiet but a bit small however there are rooms downstairs where one may sit. We enjoyed a meal in the adjoining restaurant. We also enjoyed breakfast.

Wonderful staff. Hotel restaurant extra nice. Good chef, excellent wait staff! Quiet. However, it's very warm in this area in late July and the second floor (top) rooms did not cool adequately. Air can be set individually, but 21 never happened! 24, maybe. Nice rooms, but ask for a 1st floor room. We'd would do it again. Close enough to Lucca, Volterra and Pisa. Almost a park setting. Dinner out of doors was lovely. Cooler than the room!

This hotel was a little challenging to find on the google maps GPS, but once I got there it was quiet and off the road. The wifi was okay, but breakfast was better. It's so close to Lucca that I'd likely stay closer to the city next time.

Very nice stay on new years eve

I would say this is an average hotel. The landscaping around it is nice but the manager was pretty rude. He actually made me regret staying there at all. But the front desk guy who worked overnight was nice and accommodating at least. On another note, we forgot our passports in our room and no one at the hotel made an effort to call us to let us know they were there. I realize it is not their job to make sure we didn't leave anything behind but I was pretty disappointed that no one there made that extra effort since we all know how important passports are especially for travel and identity theft. By the time we realized the passports were left behind we were 350km away and had to turn around and go back. Personally if I was working somewhere like that I would have called the phone number on the reservation and let them know their passports were left behind. So again, this would be an average hotel that has a rude manager (the rude manager has nothing to do with the passport situation just to clarify).

This was the second time we have stayed here. We enjoyed it so much last year that we repeated the experience, but we found it a bit disappointing. Our room this year was very small and narrow, and I think the pillow, which was like a lumpy brick, was the most uncomfortable I have ever slept on. Also, I think it is a shame that there are no rooms with bath, only shower. However the service is good and friendly and on the whole, I would recommend it to others for an overnight stay.

Charming comfortable hotel, excellent helpful staff, exceptional breakfast (for a small hotel). Would recommend it to anyone.

Pulita, camere cenfortevoli, comoda per raggiungere Lucca

Ottima colazione e personale attento alle varie esigenze.

Propere kamer en badkamer. Rustige en mooie omgeving. Voldoende keuze bij het ontbijt (verschillende verse broodjes en croissants).