Hotel Hermitage

Hotels
8.8
/10
Very Good
986 reviews

What Guests Say About Their Stay

Christopher

10.0
/ 10
Room was perfect for a single guy who wasn't in the hotel except to sleep and work in the mornings. Breakfast was very good.

Louis

10.0
/ 10
The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.

Karen

10.0
/ 10
The staff was fabulous and very friendly! Made the stay extremely enjoyable!
In the Area
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Vicolo Marzio, 1 Piazza del Pesce, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Hermitage is a hotel is located at Florence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Hermitage

Vicolo Marzio, 1 Piazza del Pesce, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122
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Lobby Hotel Hermitage
Lobby 2 Hotel Hermitage

Discover More About Hotel Hermitage

General


Near Galileo Museum - Institute and Museum of the History of Science

Location


A stay at Hotel Hermitage places you in the heart of Florence, steps from Ponte Vecchio and Uffizi Gallery. This family-friendly hotel is 0.5 mi (0.7 km) from Piazza di Santa Maria Novella and 0.5 mi (0.8 km) from Cathedral of Santa Maria del Fiore.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ponte Vecchio - 0.1 km / 0.1 mi
Arno River - 0.1 km / 0.1 mi
Palazzo degli Uffizi - 0.2 km / 0.1 mi
Uffizi Gallery - 0.2 km / 0.1 mi
Via de' Calzaiuoli - 0.2 km / 0.1 mi
Piazza della Signoria - 0.2 km / 0.2 mi
Galileo Museum - Institute and Museum of the History of Science - 0.3 km / 0.2 mi
Palazzo Vecchio - 0.3 km / 0.2 mi
Via de' Tornabuoni - 0.3 km / 0.2 mi
Salvatore Ferragamo Museum - 0.3 km / 0.2 mi
Gucci Museum - 0.4 km / 0.2 mi
Palazzo Uguccioni - 0.4 km / 0.2 mi
Piazza della Repubblica - 0.4 km / 0.2 mi
Via Maggio - 0.4 km / 0.2 mi
Accademia Italiana - 0.5 km / 0.3 mi

The preferred airport for Hotel Hermitage is Florence Airport, Peretola (FLR) - 35.1 km / 21.8 mi

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge).

Business Facilities


Featured amenities include limo/town car service, complimentary newspapers in the lobby, and a 24-hour front desk.

Dining


Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Stay in one of 26 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

All facilities in Hotel Hermitage

Common Space Hotel Hermitage
Common Space
Lobby Hotel Hermitage
Lobby
Exterior Hotel Hermitage
Exterior
Others Hotel Hermitage
Others
Restaurant Hotel Hermitage
Restaurant

Hotel Services

  • Newspaper in lobby
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Garage
  • Limo or town car service

General

  • Rooftop terrace
  • Terrace

Kids and Pets

  • Babysitting

Things to Do

  • TV lounge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Hermitage

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

Pets

Limited Number Of Pets In Room

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Contactless check-in is available, Essential workers only - NO
  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Hotel Hermitage
26
Number of floors in Hotel Hermitage
5
Another facilities in Hotel Hermitage
Newspaper in lobby, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Hermitage

What are available facilities at Hotel Hermitage?
There are top facilites at Hotel Hermitage such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Hermitage?
The standard check-in time at Hotel Hermitage is starting from From 16:00 while the latest check-out time is at Before 11:00
How many stars does Hotel Hermitage have?
Hotel Hermitage is a 3.0-star hotel.
How many floors does Hotel Hermitage have?
Hotel Hermitage has 5 floors.
How many rooms does Hotel Hermitage have?
Hotel Hermitage has 26 rooms in total.
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More Reviews from Other Guests in Hotel Hermitage

8.8
Very Good
From 986 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Hermitage

Number of reviews per page
20
40
Top reviews
Leslie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel close to Uffizi Gallery, Ponte Vecchio bridge, shopping and entertainment
Makena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location was great, and the hotel had a lot of charm. My one complaint is the “rooftop garden”. Part of the reason I booked this hotel is because I was hoping my boyfriend and I would be able to enjoy a sunset from the rooftop garden. It’s not a rooftop garden at all. It’s a restaurant. You have to have reservations and you have to order something to spend time there, even if you are staying at the hotel. I feel like this was false advertising. I would not stay there again because of this.
Read More
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel was excellently located, short walk to major museums and attractions. Staff are friendly and courteous. Room was clean. Entrance is in a narrow alley not accessible to a Taxi van. Two flights of steps to elevator, reception is on 5th floor.
Oscar
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location to walk Firenze, cozy, clean and quiet. Highly recommended.
Christopher
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was perfect for a single guy who wasn't in the hotel except to sleep and work in the mornings. Breakfast was very good.
Jack
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

!
Louis
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Loved it!!
Laurie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The noise was unbearable as the kitchen is above (we were on the 4th floor - #414) and there was cleaning, banging, pots and pans clanging, dropping things, and chairs scraping over our heads until well after midnight. This was a regular night! The walls / floors / ceiling were so thin that it sounded like the kitchen crew and neighbors coughing were in my room. It sounded like construction going on. This was the loudest hotel I have ever been in, and I’ve stayed in hostels, cheap hotels, fancy hotels. There was also an event going on next door at the church, with bottles and equipment being loaded on to trucks until 2am right outside my window. Windows are old and need to be double paned like most hotels of this price. Some mold in the shower although not severe. The staff were lovely and helped to refund the next two nights we reserved as we had to switch to a quieter hotel, which was expensive as there wasn’t much available on short notice. The owner did not refund the night where I got about 3-4 hours sleep. On the good side, the hotel has a wonderful view from the common lounge and dining room, the decor is beautiful, and we enjoyed having a drink in the lounge and watching the sunset over the river. Breakfast was very good. Steps from the Uffizi Gallery and Ponte Vecchio. If you stay here, only stay on floors 2 or 3, not 4. Request a room that does not face the church courtyard, which also had drunk men yelling until midnight. I personally will not stay again.
Read More
Armen
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location for real Florence experience
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location to all local sites.
Jeff
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Conveniently located
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Azadeh
icon-Family
Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I liked the area as it was walkable and close to tourist attractions. However, it was very crowded and noisy. Even the hotel at midnight was very noisy. If you want to consider this hotel to stay, never ever get 4th floor. The reception and restaurant are in 5th floor and 4th floor will be super noisy, the way that you cannot sleep. We had not a good experience in this hotel unfortunately.
Read More
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Perfect location right off the ponte vecchio. Small but decent rooms, very firm mattresses maybe a bit much for us, however thin walls and very loud courtyard that we were over with frivolity going on all night. Gracious staff.
Larry
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

An older hotel, but with all the essentials plus a very nice dining area for breakfast and dinner on the upper levels. Staff was very friendly, helpful, and fluent in English.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Wonderful location within walking distance of everything! Staff provided excellent service and was very attentive!
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The view from the balcony for breakfast was exceptional. The staff was professional and very accommodating, especially Allegra, the day manager. It gave me the feeling of a true european/italian hotel. We will definitely return upon our next visit to Florence. Highly recommend,
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Excellent location, good breakfast and everyone was very nice to us.
Selda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value
Number of reviews per page
20
40

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Exterior 4 Hotel Hermitage

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 986 reviews
Cleanliness

9.0

Room Comfort

8.2

Location

9.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hermitage

Number of reviews per page
20
40
Top reviews
Leslie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel close to Uffizi Gallery, Ponte Vecchio bridge, shopping and entertainment
Makena
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location was great, and the hotel had a lot of charm. My one complaint is the “rooftop garden”. Part of the reason I booked this hotel is because I was hoping my boyfriend and I would be able to enjoy a sunset from the rooftop garden. It’s not a rooftop garden at all. It’s a restaurant. You have to have reservations and you have to order something to spend time there, even if you are staying at the hotel. I feel like this was false advertising. I would not stay there again because of this.
Read More
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel was excellently located, short walk to major museums and attractions. Staff are friendly and courteous. Room was clean. Entrance is in a narrow alley not accessible to a Taxi van. Two flights of steps to elevator, reception is on 5th floor.
Oscar
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great location to walk Firenze, cozy, clean and quiet. Highly recommended.
Christopher
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Room was perfect for a single guy who wasn't in the hotel except to sleep and work in the mornings. Breakfast was very good.
Jack
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

!
Louis
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The Hermitage is an excellent property for location, customer service orientation of the staff, and a rooftop with superb views. The major drawback is the one small elevator for five floors of patrons.
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Loved it!!
Laurie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The noise was unbearable as the kitchen is above (we were on the 4th floor - #414) and there was cleaning, banging, pots and pans clanging, dropping things, and chairs scraping over our heads until well after midnight. This was a regular night! The walls / floors / ceiling were so thin that it sounded like the kitchen crew and neighbors coughing were in my room. It sounded like construction going on. This was the loudest hotel I have ever been in, and I’ve stayed in hostels, cheap hotels, fancy hotels. There was also an event going on next door at the church, with bottles and equipment being loaded on to trucks until 2am right outside my window. Windows are old and need to be double paned like most hotels of this price. Some mold in the shower although not severe. The staff were lovely and helped to refund the next two nights we reserved as we had to switch to a quieter hotel, which was expensive as there wasn’t much available on short notice. The owner did not refund the night where I got about 3-4 hours sleep. On the good side, the hotel has a wonderful view from the common lounge and dining room, the decor is beautiful, and we enjoyed having a drink in the lounge and watching the sunset over the river. Breakfast was very good. Steps from the Uffizi Gallery and Ponte Vecchio. If you stay here, only stay on floors 2 or 3, not 4. Request a room that does not face the church courtyard, which also had drunk men yelling until midnight. I personally will not stay again.
Read More
Armen
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location for real Florence experience
Alan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great location to all local sites.
Jeff
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Conveniently located
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was fabulous and very friendly! Made the stay extremely enjoyable!
Azadeh
icon-Family
Family
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I liked the area as it was walkable and close to tourist attractions. However, it was very crowded and noisy. Even the hotel at midnight was very noisy. If you want to consider this hotel to stay, never ever get 4th floor. The reception and restaurant are in 5th floor and 4th floor will be super noisy, the way that you cannot sleep. We had not a good experience in this hotel unfortunately.
Read More
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Perfect location right off the ponte vecchio. Small but decent rooms, very firm mattresses maybe a bit much for us, however thin walls and very loud courtyard that we were over with frivolity going on all night. Gracious staff.
Larry
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

An older hotel, but with all the essentials plus a very nice dining area for breakfast and dinner on the upper levels. Staff was very friendly, helpful, and fluent in English.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Wonderful location within walking distance of everything! Staff provided excellent service and was very attentive!
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The view from the balcony for breakfast was exceptional. The staff was professional and very accommodating, especially Allegra, the day manager. It gave me the feeling of a true european/italian hotel. We will definitely return upon our next visit to Florence. Highly recommend,
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Excellent location, good breakfast and everyone was very nice to us.
Selda
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

felt like I overpaid for this hotel. Was not worth it, but the breakfast was really good and location is the best. Staff was super nice, I would try another hotel to get a better value
Number of reviews per page
20
40