Hotel Metropole Taormina

Amazing

By far, this was the nicest hotel I have ever stayed at. From the moment we got there we realized we do not need to stay any other place in Italy. The staff was amazing. The room was beautiful and the facilities and location are top-notch. I cannot recommend this place more highly for any stay on the beautiful island of Sicily. I look forward to returning soon.

The views and location from this hotel were some of the best I have seen , get a room facing the water and you will not want to leave the room even better if you can get a small balcony to hang and enjoy .its right in town so location cannot be better . It has a small pool with also the great view but it’s small so I wouldn’t come here for the pool . Rooms were bright and bed was very comfortable

I’m pleased with my stay overall. Great location

This is an excellent hotel with a very friendly and accommodating staff. Our room faced the sea and the view was absolutely beautiful. The Eggs Benedict breakfast on our balcony was of my favorite things we did and it was delicious. Also, it was very relaxing having drinks in the bar, looking at the sea every evening before going out. The location in the town is perfect. I would definitely stay here again and highly recommend it to anyone.

The property was beautiful and in a great location. Breakfast was very good and the cleaning people were wonderful. My only complaint is with the front desk staff. There were two occasions where the person I was speaking with took off when they saw another guest, basically while helping me, and told me a colleague would assist. I’ve never experienced that in a hotel before. Most of the time the staff were wonderful. The hotel should make it clear how you are to get to the lobby when you get dropped off at parking m, which is 4 floors it so below the lobby. The elevator is locked. It should be clear where a bell is so you can find your way and not be stuck. My cab driver called the hotel but my son’s did not so he called me and I had to tell the front desk he needed to get in. Views of the surrounding area are great from the bar and room

You stay there because of the view and central location. Huge price tab of a Ritz or Four Seasons without the customer service.... Staff is not terribly helpful at times. We asked for a "Do Not Disturb" sign for bedroom several times. Crickets. We asked to change a large Euro bill. Crickets. We asked for a late checkout for one of our several rooms. Nope. But the view is stunning!

Gorgeous hotel. Amazing area. Walkable as it opens to the village. Staff were over the top - perfect! Highly recommend and we will be back!

You could not change the temperature of the air in your own room. You had to call the front desk and ask them. The staff provided recommendations for Restaurants that were closed. Check-in took forever and argued with me that I booked two separate reservations even when I showed them my booking confirmation. Nothing about this stay showed as a Luxury 5 Star experience.

Lucia at the front desk was the best part of the stay. She was great.

The room didn’t look like the pictures. Still nice, but not expected. Said there was a hot tub and was asked how it was, but couldn’t find it. Towards the end of the stay, the bathroom had a weird smell coming from it.

View was amazing!

One of the very Best stays we ever had. Fabulous from breakfast to bed.

The star of my stay was Marco, the night porter. When it turned out I didn't have a ticket for my home journey, he was instrumental in getting me home at the right time. He researched the logistics required to make a flight on the other side of the island, and I made it with literally minutes to spare. Without his help, I would have been delayed at least 24 hours, if not more. I am also grateful to Ambra for recommending the restaurant Raya, where I had the best meal of my stay. As for the hotel itself, the amenities feel more 4-star than 5-star, aside from the location, the amazing jewellery in the lobby and the entrance. The pool was freezing. But the people who work there are wonderful.

amazing view and staff. Room was expensive and disappointing. 2 level that was very Las Vegas; plus not one comfortable place to sit. Closet vs bath/bedroom on different floor. Weird and difficult spiral staircase between. Only room we were in so can't speak for others. Bath had a slight sewage odor. Pluses: balcony with amazing views and the staff. No wifi for 48 hours and was able to get a minor refund

The best hotel ever!

They met us with open arms , as if we we family and it continued threw out our stay to the last goodbye I would highly recommend this wonderful hotel Fran Attanasio

Our room was spectacular with a gorgeous view of the bay. Housekeeping was great! The staff at Hotel Metropole in Taormina was outstanding & I cannot say enough good things about Marie, Lucia, Irene & Amber at the lobby desk. So appreciative of everything they did for my wife Michelle & I to celebrate our 25th anniversary! I will be recommending the Hotel Metropole to family & friends! Grazie!❤️

Staying at the Metropole Hotel was a wonderful experience. From the moment we arrived, the staff were attentive, welcoming, and extremely helpful. The hotel itself is beautiful, with a perfect location in Taormina. Their recommendations for places to visit both in and outside the town, as well as dinner reservations, were spot on. Truly a must-stay when visiting Taormina.

Absolutely love this hotel, perfect location, stunning views!! Beautiful Pool --overlooking the ocean- Highly professional and trained staff -- especially Danilo who referred us restaurant referrals and things to do. We will be coming back-- just a lovely vacation overall and Metropole made it all that special!!