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Hotel Porta Felice & Spa
Hotels
8.8
/10
Very Good
566 reviews
What Guests Say About Their Stay
Jodi
10.0
/ 10
Wonderful hotel close to the historical district. The Spa is a MUST!!!
Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
Ilir
10.0
/ 10
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Andrew
10.0
/ 10
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
In the Area
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Via Butera, 45, Palermo, Sicily, Italy, 90133
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Porta Felice & Spa
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What's around Hotel Porta Felice & Spa
Via Butera, 45, Palermo, Sicily, Italy, 90133
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Location
Staying at Hotel Porta Felice & Spa is a good choice when you are visiting Palermo.
About Hotel Porta Felice & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Get precious and unforgettable moment during your stay at Hotel Porta Felice & Spa.
All facilities in Hotel Porta Felice & Spa
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Food and Drinks
- Bar
- Breakfast
- Snack bar
General
- Reception hall
- Rooftop terrace
- Terrace
Business Facilities
- Meeting facilities
- Business center
- Computer station
Things to Do
- Romantic proposal packages
- Spa
Kids and Pets
- Babysitting with surcharge
Transportation
- Beach shuttle (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Porta Felice & Spa
Important Note
- Airport shuttle fee: EUR 55 per person (one-way)
- Crib (infant bed) fee: EUR 10.0 per day
- A facilities fee includes use of: spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions).
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Porta Felice & Spa | 33 |
Number of floors in Hotel Porta Felice & Spa | 4 |
Another facilities in Hotel Porta Felice & Spa | Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage |
Frequently asked question in Hotel Porta Felice & Spa
What are available facilities at Hotel Porta Felice & Spa?
There are top facilites at Hotel Porta Felice & Spa such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Porta Felice & Spa?
The standard check-in time at Hotel Porta Felice & Spa is starting from From 14:00 while the latest check-out time is at Before 11:00
Does Hotel Porta Felice & Spa provide breakfast?
Yes, Hotel Porta Felice & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Porta Felice & Spa have?
Hotel Porta Felice & Spa is a 4.0-star hotel.
How many floors does Hotel Porta Felice & Spa have?
Hotel Porta Felice & Spa has 4 floors.
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More Reviews from Other Guests in Hotel Porta Felice & Spa
Other sources (566)
8.8
Very Good
From 566 reviews
Cleanliness
9.2
Room Comfort
8.6
Location
8.2
Service and Facilites
9.0
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Traveler Reviews Hotel Porta Felice & Spa
Number of reviews per page
20
40
Top reviews
Jodi
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Wonderful hotel close to the historical district. The Spa is a MUST!!!
Breakfast was incredible. Gianlucca was a helpful concierge. The local restaurants are fair priced and the limoncello spritz are delightfully refreshing!
terri
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
this was a wonderful clean hotel Staff was amazing
Ilir
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice hotel with excellent breakfast buffet. Rooms were spacious and stadf was friendly
Paul Anthony
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good if you like walking. Sea front and parks close by.
James
6.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Major construction work being undertaken outside our balcony prohibited it's use.
Andrew
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We stayed here in May 2025 and had a great time. The room was big and well equipped, but the best part was breakfast on the picturesque terrace (and happy hour there too!). The hotel is also in a good location, roughly a 10 minute walk from the historic centre ( which is good as the centre can get quite crowded!).
Samantha
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Good location, away from the hussle & bussle but close enough to walk to the main points of interest.
Philip
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were great. Room was fantastic. Location very convenient for port, seafront, harbour dining
Jonathan
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
This was a great property. Incredible customer service at every single point of contact. Good location on a secondary street (there was still some street noise but that’s to be expected). The breakfast was fantastic - so many delicious house made items and there was variety from day to day. I wouldn’t think about staying anywhere else for our next visit to Palermo.
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Robert
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great location and super breakfast with great views towards the mountains from restaurant balcony.
Had room just below on 3 floor with great views from back of hotel over the rooftops. Room was plainly decorated but great space and good sized bathroom. No uk TV channels, only Italian! This was only downside, but internet was good if you bring your own laptop. Could do with kettle and tea facilities also.
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Ira
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Value pricing for a terrific hotel - Classic four star plus. Great staff, generous breakfast, and perfect location near Marina and town center.
Andrew
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Nice clean hotel close to main centre with lots of restaurants within 5 minute walk. In a quieter part of town so no traffic or nightlife noise. Rooms were in good condition and comfortable bed.
Great breakfast options and staff spoke good English and were very helpful.
There is no kettle but plenty of coffee shops close by. Would happily stay there again.
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Nassib
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The hotel was way below my expectation for a four star facility. One day, the hotel ran out of hot water due to a serious problem in the boiler without anyone noticing and it took them forever to get it fixed without the management providing alternatives or solutions. Also the hotel is very dim and not in the perfect location in Palermo. Not to forget, the smell of humidity because of the spa is all over the place. The breakfast, such a disappointment.
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joycelyn
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Fantastic choice for a hotel
Edward
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Charming Stay in the Heart of Palermo
Hotel Porta Felice is a true gem tucked away in Palermo’s historic center. The staff were exceptionally welcoming and helpful, always ready with great local recommendations. Our room was spacious, spotless, and very comfortable, with a lovely balcony view. The rooftop breakfast was a highlight — delicious, fresh, and served with a beautiful view of the city. The location is perfect for exploring Palermo on foot. Highly recommended for anyone seeking a relaxing and authentic Sicilian stay.
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Peter
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
It’s our third time staying there we find it convenient to the marina area and to the rest of old town Palermo.
The staff is very helpful and the breakfast room and buffet are outstanding
Emily Megan
Leisure
4.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Let me preface this by saying I contacted the hotel with my complaints before posting this review but haven't heard back from them. Unfortunately, I felt uncomfortable staying here. More than once, the staff knocked on my door and even entered the room while I had the "do not disturb" sign on the door. The first time it happened, I thought it was an honest mistake. But then it happened again, and my blood ran cold when the staff entered the room while I was in bed trying to nap. I was on vacation and trying to adjust to the 9 hour time difference. I've never experienced this before when the "do not disturb" sign is completely ignored, several days and more than one time in one day. It made me feel like I couldn't relax because someone might knock or enter the room at any moment. One day I came back to the room after going out for breakfast and noticed the closet door opened (I kept it closed) and some sandals were missing. At least it wasn't my passport but yikes. I didn't sleep well at all while I was here.
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Chris
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The property is suited on panoramic view of center Palermo Italy where you can experience a beautiful landscape historical sight of the City of Palermo, with everything close by that is well appreciate for the people food art museums etc.
Georges
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
This hotel is super convenient. I liked capabilities to pay for parking service, excellent 4th floor restaurant and breakfast buffet. Super easy to see the town and markets.
Matthew
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Lovely hotel a little away from the action. Large comfortable room. Staff were super friendly and helpful. Fantastic breakfast on the roof terrace. Construction noise across the road really hampered our stay.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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