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The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
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The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
Hotels
8.4
/10
Very Good
136 reviews
What Guests Say About Their Stay
Andrea
10.0
/ 10
All was really good and also the staff, very nice Location just in front of the Arno River, amazing!!
Jayne
10.0
/ 10
Absolutely! Here’s a shorter version:
⸻
Amazing Stay at The Sonetto – Thanks to Paul!
The Sonetto by Sonder is stylish, perfectly located, and incredibly comfortable—but what made our stay unforgettable was Paul. He went above and beyond with his kindness, local tips, and genuine care. Truly a standout experience thanks to him!
Verified traveler
10.0
/ 10
Right on the river in Florence. Super helpful staff! Yummy breakfast and cool amenities. The room was lovely, clean, comfy and the door opened to the terrace which allowed for a lovely breeze! Highly recommend!
In the Area
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Lungarno della Zecca Vecchia 26, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
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What's around The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
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Lungarno della Zecca Vecchia 26, Florence, Metropolitan City of Florence, Tuscany, Italy, 50122
Discover More About The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
Location
The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy is located in area / city Florence.
About The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy is the right place to stay.
All facilities in The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
Others
Public Facilities
- Others
- Smoke-free area
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
Important Note
- Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy | 22 |
Another facilities in The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy | Others, Smoke-free area, Breakfast, Free WiFi, Accessible parking |
Frequently asked question in The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
What are available facilities at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?
There are top facilites at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy?
The standard check-in time at The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy provide breakfast?
Yes, The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy have?
The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy is a 3.0-star hotel.
How many rooms does The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy have?
The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy has 22 rooms in total.
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More Reviews from Other Guests in The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
Other sources (136)
8.4
Very Good
From 136 reviews
Cleanliness
8.8
Room Comfort
8.0
Location
9.0
Service and Facilites
8.8
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Traveler Reviews The Sonetto Hotel Santa Croce, Sonder by Marriott Bonvoy
Number of reviews per page
20
40
Top reviews
Andrea
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All was really good and also the staff, very nice Location just in front of the Arno River, amazing!!
Brayden
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel was great!
John
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Fantastic hotel. Lovely staff. Beautiful rooms. Great breakfast.
Eileen
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Great stay!
Jayne
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Absolutely! Here’s a shorter version:
⸻
Amazing Stay at The Sonetto – Thanks to Paul!
The Sonetto by Sonder is stylish, perfectly located, and incredibly comfortable—but what made our stay unforgettable was Paul. He went above and beyond with his kindness, local tips, and genuine care. Truly a standout experience thanks to him!
Read More
Verified traveler
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Right on the river in Florence. Super helpful staff! Yummy breakfast and cool amenities. The room was lovely, clean, comfy and the door opened to the terrace which allowed for a lovely breeze! Highly recommend!
Chetan
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Should you stay here? I wouldn’t.
The staff is very kind, but I ultimately had to relocate because I couldn’t continue my stay —even after switching rooms. For $20–$50 more per night, you can find a better hotel.
I stayed in rooms 201 and 102, and neither looked as pictured. Both had noticeable excessive wear and tear (chipped surfaces, scuff marks) and felt unclean (dusty surfaces, mold in the shower, and a lingering odor).
Pros:
• Lovely staff – Helpful and assisted with luggage.
• Good location – Overlooks the river and is close to Santa Croce attractions.
Cons:
• Rooms do not match photos
• Noticeable wear and tear
• Cleanliness could be improved
I appreciated the staff’s efforts, but I wouldn’t stay again.
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Reena
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Excellent service, my room was cleaned everyday, great location on the Arno, and lovely breakfast every morning. I will definitely stay there again and seek another Sonder hotel in the next city I visit.
Sara
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The staff were so amazing and friendly. They accommodated each of our requests quickly and with a smile. Really good breakfast.
YUN TSZ LAVINA
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very helpful and friendly staffs! Hotel is well located and walkable distance to museums, cafes and shops.
Joseph
Leisure Family
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Clean accommodations, beautiful view overlooking the Arno River, quiet, convenient location within walking distance to most major sites.
Elaine
Leisure
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
It was a simple small room but the layout made sense
Robyn
4.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
We were very disappointed in the room, a 'ground floor' was actually a basement room, the only window looking up through the hotel maintenance type area- it was noisy, not private and did not feel secure. The room smelt moldy, with poor ventilation. Erica, one of the concierges was wonderful and the hotel's location was good.
Sarah
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Would definitely recommend. Easy and comfortable place to stay.
Charlotte
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Great place!
Virginia
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
I liked that is was right on the river and across from a tall square tower, so it was easy for us to find. Also was close to the historic area.
Andrew
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Hotel is actually in a great area and everything you want to see in Florence is an easy walk to get to. Hotel customer service was amazing and everyone was very helpful. Our room was smaller, but that’s all we needed. If you fancy a larger shower, be sure to book the larger room. Overall, very happy with our experience there.
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Jorge
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
We had an amazing stay at The Sonetto. The staff were absolutely incredible, super friendly, knowledgeable and approachable. The bed is super comfy, the room is a decent size and the property has a nice and quiet pateo where you can chill.
Devika
Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
We were located along the Lungarno and had lovely views from our window. Very safe and beautiful neighborhood. Very convenient location near city center. We walked to most of the sites or able to take a busy easily.
The staff were so kind and hospitable. Breakfast fare excellent!
For our first trip to Italy has left lasting impression because of the Sonetto.
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Hailey
Leisure
8.0
/10
Reviewed 65 week(s) ago
Expedia Group verified review
Great place and location. The staff is very nice and respond quickly. Overall the room is amazing and zo is the view of the river. The only issue is that you can hear the person in the room next to you as if they are in the room with you. The walls are way too thin. Luckily everyone there was very quiet but it still felt a little weird at times hearing literally everything someone else was doing
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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