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Aura Tachibana

Hotels
8.6
/10
Very Good
346 reviews

What Guests Say About Their Stay

Glenda
10.0
/ 10
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Chung
10.0
/ 10
Impeccable services from hotel staffs. However, the property needs renovation.
MIRAT
10.0
/ 10
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
In the Area
See Map
Yumoto 574, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0311

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Aura Tachibana is a good choice when you are visiting Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Aura Tachibana

Yumoto 574, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0311
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Discover More About Aura Tachibana

Location


Staying at Aura Tachibana is a good choice when you are visiting Hakone-machi.

About Aura Tachibana

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aura Tachibana exclusively for you.

Aura Tachibana is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aura Tachibana.

All facilities in Aura Tachibana

Others Aura Tachibana
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Parking
  • Banquet
  • Ballroom
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Tours
  • Concierge

Things to Do

  • Library
  • Garden
  • Sauna

Transportation

  • Access to train station

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Aura Tachibana

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-in fee for check-in between 10:00 AM and 11:00 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM. This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance. Guests are requested to contact the property in advance for Yukata and amenity selections.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Aura Tachibana
45
Number of floors in Aura Tachibana
1
Another facilities in Aura Tachibana
Others, Smoke-free area, Safety deposit box, Parking, Banquet

Frequently asked question in Aura Tachibana

What are available facilities at Aura Tachibana?
There are top facilites at Aura Tachibana such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Aura Tachibana?
The standard check-in time at Aura Tachibana is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
How many stars does Aura Tachibana have?
Aura Tachibana is a 4.0-star hotel.
How many floors does Aura Tachibana have?
Aura Tachibana has 1 floors.
How many rooms does Aura Tachibana have?
Aura Tachibana has 45 rooms in total.
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More Reviews from Other Guests in Aura Tachibana

Overall Ratings & Reviews Aura Tachibana

Other sources (346)
8.6
Very Good
From 346 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

4.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aura Tachibana

Number of reviews per page
20
40
Top reviews
Glenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Read More
Chung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Impeccable services from hotel staffs. However, the property needs renovation.
Vincent
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Dinner and breakfast were very good in terms of presentation and taste.
MIRAT
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Benjamin
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
Read More
Arnab
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Read More
Michelle
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Geoffery
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Read More
Jacqueline
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing. Everyone is very polite and friendly. Also very helpful. Highly recommend.
Jonathan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
Read More
Emma
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Fabulous authentic Japanese food beautifully presented on the plate and by the staff. Very quiet Lovely public onsen experience
Hany
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Jeremiah
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Catherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
Read More
Janna
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Mary
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was a lovely ryokan with staff that made you feel right at home. The rooms were spacious and the onsen pools were relaxing and well maintained. We thoroughly enjoyed our meals which were a highlight of our stay!
Chris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
delphine
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Le personnel a ete super agreable la chambre aurait besoin d un petit coup de fraicheur , vieillissant la chambre est tres spacieuse la plus grande que l on est eut le repas est fantastic, vous pouvez demander un petit dejeuner un peu plus europeen si vous n avez pas envie de poisson cru tout le personnel est juste exceptionnel
Read More
Susan Khinh
icon-with Children
with Children
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Excellent staff and service
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Aura Tachibana

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Aura Tachibana

Other sources (346)
8.6
Very Good
From 346 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

4.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Aura Tachibana

Number of reviews per page
20
40
Top reviews
Glenda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Read More
Chung
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Impeccable services from hotel staffs. However, the property needs renovation.
Vincent
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Dinner and breakfast were very good in terms of presentation and taste.
MIRAT
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Benjamin
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
Read More
Arnab
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Read More
Michelle
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Geoffery
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Read More
Jacqueline
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Traditional Japanese style hotel with public beautiful onsen and Japanese multi course breakfast is amazing. Everyone is very polite and friendly. Also very helpful. Highly recommend.
Jonathan
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
Read More
Emma
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Fabulous authentic Japanese food beautifully presented on the plate and by the staff. Very quiet Lovely public onsen experience
Hany
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Jeremiah
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Catherine
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
Read More
Janna
8.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Mary
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

It was a lovely ryokan with staff that made you feel right at home. The rooms were spacious and the onsen pools were relaxing and well maintained. We thoroughly enjoyed our meals which were a highlight of our stay!
Chris
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
delphine
8.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Le personnel a ete super agreable la chambre aurait besoin d un petit coup de fraicheur , vieillissant la chambre est tres spacieuse la plus grande que l on est eut le repas est fantastic, vous pouvez demander un petit dejeuner un peu plus europeen si vous n avez pas envie de poisson cru tout le personnel est juste exceptionnel
Read More
Susan Khinh
icon-with Children
with Children
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Excellent staff and service
Number of reviews per page
20
40