CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotels
9.2
/10
Exceptional
675 reviews

What Guests Say About Their Stay

Verified Traveler
9.4
/ 10
Love their public bath! The location is superb, and it is located next to a food street and pharmacies that close late at night!
Satomi
10.0
/ 10
The staff were very helpful, and the location was excellent — everything was within walking distance and the parking garage was nearby. The bath was clean, fully equipped with amenities, and we really enjoyed it.
Andrew
10.0
/ 10
Very new hotel with modern facilities and a good breakfast (if you’re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars.
Verified traveler
10.0
/ 10
대욕장이 함께 있고 룸 크기가 매우 넓어서 가족 단위로 여행하기 편리했습니다. 숙소 위치도 매우 좋은곳에 위치해 사쿠라마치 위주로 구마모토 여행하기 좋았습니다.
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In the Area
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8-7 Shinshigai Chuo, Kumamoto, Kumamoto-shi, Kyushu, Japan, 860-0803

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at CANDEO HOTELS KUMAMOTO SHINSHIGAI is a good choice when you are visiting Kumamoto-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around CANDEO HOTELS KUMAMOTO SHINSHIGAI

8-7 Shinshigai Chuo, Kumamoto, Kumamoto-shi, Kyushu, Japan, 860-0803
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Others 2 CANDEO HOTELS KUMAMOTO SHINSHIGAI

Discover More About CANDEO HOTELS KUMAMOTO SHINSHIGAI

Location


Staying at CANDEO HOTELS KUMAMOTO SHINSHIGAI is a good choice when you are visiting Kumamoto-shi.

About CANDEO HOTELS KUMAMOTO SHINSHIGAI

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

CANDEO HOTELS KUMAMOTO SHINSHIGAI is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, CANDEO HOTELS KUMAMOTO SHINSHIGAI is the right place to stay.

All facilities in CANDEO HOTELS KUMAMOTO SHINSHIGAI

Others CANDEO HOTELS KUMAMOTO SHINSHIGAI
Others

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

Things to Do

  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in CANDEO HOTELS KUMAMOTO SHINSHIGAI

Important Note
  • Fee for buffet breakfast: approximately JPY 2530 per person
  • Nearby parking fee: JPY 1300 per night (1640 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at CANDEO HOTELS KUMAMOTO SHINSHIGAI
380
Another facilities in CANDEO HOTELS KUMAMOTO SHINSHIGAI
Others, Smoke-free area, Laundry service, Luggage storage, 24-hour Receptionist

Frequently asked question in CANDEO HOTELS KUMAMOTO SHINSHIGAI

What are available facilities at CANDEO HOTELS KUMAMOTO SHINSHIGAI?
There are top facilites at CANDEO HOTELS KUMAMOTO SHINSHIGAI such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at CANDEO HOTELS KUMAMOTO SHINSHIGAI?
The standard check-in time at CANDEO HOTELS KUMAMOTO SHINSHIGAI is starting from From 15:00 while the latest check-out time is at Before 11:00
Does CANDEO HOTELS KUMAMOTO SHINSHIGAI provide breakfast?
Yes, CANDEO HOTELS KUMAMOTO SHINSHIGAI provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does CANDEO HOTELS KUMAMOTO SHINSHIGAI have?
CANDEO HOTELS KUMAMOTO SHINSHIGAI is a 3.5-star hotel.
How many rooms does CANDEO HOTELS KUMAMOTO SHINSHIGAI have?
CANDEO HOTELS KUMAMOTO SHINSHIGAI has 380 rooms in total.
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More Reviews from Other Guests in CANDEO HOTELS KUMAMOTO SHINSHIGAI

9.2
Exceptional
From 671 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews CANDEO HOTELS KUMAMOTO SHINSHIGAI

Number of reviews per page
20
40
Top reviews
Satomi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very helpful, and the location was excellent — everything was within walking distance and the parking garage was nearby. The bath was clean, fully equipped with amenities, and we really enjoyed it.
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very new hotel with modern facilities and a good breakfast (if you’re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

대욕장이 함께 있고 룸 크기가 매우 넓어서 가족 단위로 여행하기 편리했습니다. 숙소 위치도 매우 좋은곳에 위치해 사쿠라마치 위주로 구마모토 여행하기 좋았습니다.
JAESEUG
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

킹룸에서 3박 숙박하였습니다. 일본내 다른호텔보다 넓은편이며 체크인은 12층에서 하고 체크아웃은 1층에 키반납함이 있어 그곳에 넣으면 됩니다. 식사는 12층에서 먹습니다. 음식의 종류가 많이 있는 건 아니지만 밥과 빵, 과일 등이 있어 여러가지를 맛볼수 있습니다. 주차는 12시간 최대 1200엔으로 주변에 많이 있는데 저희는 그냥 호텔에서 1300엔에 주차하였습니다. 장점은 호텔은 오후4시에 주차하고 다음날 9시에 차를 돌려 받아도 1300엔으로 동일합니다. 다른 일반 주차장은 최대 12시간으로 초과되는 것은 주차비를 추가로 납부해야 합니다. 주변에 먹거리가 많아 걸어다니면서 좋은 곳을 찾아 먹으면 되기 때문에 차는 필요없습니다.
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HENRY
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Having onsite self service laundry and an onsen are pluses!
Taku
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

stayed here for 2 nights. excellent location in Kumamoto Shinshigai in the center of the nightlife area with lots of good restaurants and stores in close proximity. Slightly dated hotel. A walking distance from Kumamoto Castle and Josaien. The hotel amenities and breakfast is ok. They do have vending machines, coin laundry, ice dispenser and a microwave on certain floors. They also have an large public indoor and outdoor bath space and sauna for both men and women on the top floor. They have an automated car parking tower next to the hotel with staff assistance; there is a size limit for the car so you may want to check the sizes in advance. There are many coin car parking spaces nearby but will be full during weekend nights with many locals coming to this area for dinner.
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Ryan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and tidy, and the staff were excellent. Tattooed customers can use the onsen between 24:00 and 02:00 which was great. Room was ok, but paying for a corner room for a view and bring surrounded by buildings in close proximity made having windows pointless. Breakfast area too small and crowded.
Chi Iong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
youngil
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very comfortabl and good blacfast
Yvonne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Candeo Kumamoto very much. The onsen was amazing. The temperature of the water and the sauna were great. I loved the cold plunge. Staff was helpful and kind. Cleaning staff especially. We slept in the triple and the beds were maybe just a little soft. Size of the room really great for families
THOMAS
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful modern interior design and view from the sky spa. Breakfast was good.
SAU CHI CHILLY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Can go shopping, dining very easily as just a street ahead. But do not have enough parking area that we need to find other parking.
Kulson
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I don't want to add a review.
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel catering to foreigners . Breakfast just ok. Sauna is nice
Melinda Jill
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had the corner room. It was bright, spacious and comfortable. The buffet breakfast had a good selection of food and the Sky Spa was nice. But I would only give it 7/10 for cleanliness
BOJU
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The Cost Performance value is excellent. especially the breakfast is full of variety.
Christine
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day.
Okada
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

新市街から近くて良いロケーションですね。部屋も清潔で露天風呂もあり最高でした。値段も安くてお値打ちだと、珍しく嫁さんが褒めていましたのでまたよろしくお願いします。ただ立体駐車場の幅が183㎝までで、私の車は入りませんでした。 気さくな駐車場係のおじさんが近隣の安い駐車場を教えてくれたのが良かったです笑
Verified traveler
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was spacious and comfortable but cleanliness is spotty. Found a strand of pubic hair in the shower and a dried up contact lens in the room. Mildew on shower curtain and mold on edge of bathtub. Extra bath towels will not be delivered to your room, you need to collect them from reception. Room slippers are not disposable, so are they clean? Near to main shopping street and has a spa.
Read More
Helen
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40

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Others 4 CANDEO HOTELS KUMAMOTO SHINSHIGAI

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 671 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews CANDEO HOTELS KUMAMOTO SHINSHIGAI

Number of reviews per page
20
40
Top reviews
Satomi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very helpful, and the location was excellent — everything was within walking distance and the parking garage was nearby. The bath was clean, fully equipped with amenities, and we really enjoyed it.
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very new hotel with modern facilities and a good breakfast (if you’re going to have breakfast add it to your room in advance or at check in for a better rate). Just on the edge of a major nightlife and shopping area with many restaurants and bars.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

대욕장이 함께 있고 룸 크기가 매우 넓어서 가족 단위로 여행하기 편리했습니다. 숙소 위치도 매우 좋은곳에 위치해 사쿠라마치 위주로 구마모토 여행하기 좋았습니다.
JAESEUG
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

킹룸에서 3박 숙박하였습니다. 일본내 다른호텔보다 넓은편이며 체크인은 12층에서 하고 체크아웃은 1층에 키반납함이 있어 그곳에 넣으면 됩니다. 식사는 12층에서 먹습니다. 음식의 종류가 많이 있는 건 아니지만 밥과 빵, 과일 등이 있어 여러가지를 맛볼수 있습니다. 주차는 12시간 최대 1200엔으로 주변에 많이 있는데 저희는 그냥 호텔에서 1300엔에 주차하였습니다. 장점은 호텔은 오후4시에 주차하고 다음날 9시에 차를 돌려 받아도 1300엔으로 동일합니다. 다른 일반 주차장은 최대 12시간으로 초과되는 것은 주차비를 추가로 납부해야 합니다. 주변에 먹거리가 많아 걸어다니면서 좋은 곳을 찾아 먹으면 되기 때문에 차는 필요없습니다.
Read More
HENRY
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Having onsite self service laundry and an onsen are pluses!
Taku
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

stayed here for 2 nights. excellent location in Kumamoto Shinshigai in the center of the nightlife area with lots of good restaurants and stores in close proximity. Slightly dated hotel. A walking distance from Kumamoto Castle and Josaien. The hotel amenities and breakfast is ok. They do have vending machines, coin laundry, ice dispenser and a microwave on certain floors. They also have an large public indoor and outdoor bath space and sauna for both men and women on the top floor. They have an automated car parking tower next to the hotel with staff assistance; there is a size limit for the car so you may want to check the sizes in advance. There are many coin car parking spaces nearby but will be full during weekend nights with many locals coming to this area for dinner.
Read More
Ryan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and tidy, and the staff were excellent. Tattooed customers can use the onsen between 24:00 and 02:00 which was great. Room was ok, but paying for a corner room for a view and bring surrounded by buildings in close proximity made having windows pointless. Breakfast area too small and crowded.
Chi Iong
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

.
youngil
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very comfortabl and good blacfast
Yvonne
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We enjoyed our stay at the Candeo Kumamoto very much. The onsen was amazing. The temperature of the water and the sauna were great. I loved the cold plunge. Staff was helpful and kind. Cleaning staff especially. We slept in the triple and the beds were maybe just a little soft. Size of the room really great for families
THOMAS
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful modern interior design and view from the sky spa. Breakfast was good.
SAU CHI CHILLY
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Can go shopping, dining very easily as just a street ahead. But do not have enough parking area that we need to find other parking.
Kulson
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I don't want to add a review.
Thomas
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice hotel catering to foreigners . Breakfast just ok. Sauna is nice
Melinda Jill
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had the corner room. It was bright, spacious and comfortable. The buffet breakfast had a good selection of food and the Sky Spa was nice. But I would only give it 7/10 for cleanliness
BOJU
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The Cost Performance value is excellent. especially the breakfast is full of variety.
Christine
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Nice stay. It had all the basic needs although no coffee. It was conveniently located highly recommended. Note the near by car parks are calculated every 12 hrs, when we parked it was 2400 yen each day.
Okada
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

新市街から近くて良いロケーションですね。部屋も清潔で露天風呂もあり最高でした。値段も安くてお値打ちだと、珍しく嫁さんが褒めていましたのでまたよろしくお願いします。ただ立体駐車場の幅が183㎝までで、私の車は入りませんでした。 気さくな駐車場係のおじさんが近隣の安い駐車場を教えてくれたのが良かったです笑
Verified traveler
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was spacious and comfortable but cleanliness is spotty. Found a strand of pubic hair in the shower and a dried up contact lens in the room. Mildew on shower curtain and mold on edge of bathtub. Extra bath towels will not be delivered to your room, you need to collect them from reception. Room slippers are not disposable, so are they clean? Near to main shopping street and has a spa.
Read More
Helen
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great location
Number of reviews per page
20
40