Cross Hotel Kyoto

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9.5
/10
Exceptional
2,363 reviews

What Guests Say About Their Stay

R***e

9.4
/ 10
Cross Hotel had a great location, chic design, staff very helpful and was upgraded when checking in. Superb experience!

Henny K.

9.7
/ 10
Sangat strategis, bersih, nyaman, friendly staff, dekat dengan tempat keramaian, gampang cari makan dan naik bus.

Nina

10.0
/ 10
Very convenient to shops and restaurants. Rooms were very nice with nice shower and sink area that gave you plenty of room and counter space. Love the location. Would stay here again. Would recommend to friends

susan

10.0
/ 10
Beautiful hotel in a great part of the city. So much in walking distance and only a few minutes to the subway to get to other areas. Room was beautiful. Everything so clean. Bathroom shower was amazing. We miss that so much now we are home. Staff were friendly and helpful. Helped us book a tea ceremony and dinner reservations. Loved this hotel. Upgrade to the deluxe room it’s worth it for extra space.

Steven D

10.0
/ 10
The rooms were excellent spacious location and neighborhood was the best easy to get to anything we needed very high-end
In the Area
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71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Cross Hotel Kyoto is a hotel is located at Nakagyo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Kyoto

71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kansai, Japan, 604-8031
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General


Near Pontocho Alley

Location


With a stay at Cross Hotel Kyoto, you'll be centrally located in Kyoto, steps from Kawaramachi Street and within a 10-minute walk of Shijo Street. This hotel is 0.9 mi (1.4 km) from Nishiki Market and 1.3 mi (2.1 km) from Kyoto Imperial Palace.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Kiyamachi Street - 0.1 km / 0.1 mi
Kawaramachi Street - 0.1 km / 0.1 mi
Pontocho Alley - 0.1 km / 0.1 mi
Kamo River - 0.2 km / 0.1 mi
Teramachi Street - 0.3 km / 0.2 mi
Shijo Street - 0.6 km / 0.4 mi
Kyoto Shinkyogoku Shopping Street - 0.6 km / 0.4 mi
Gion Shirakawa Area - 0.7 km / 0.4 mi
Nishiki Market - 0.7 km / 0.4 mi
Hanamikoji Street - 0.7 km / 0.4 mi
Kyoto MINAMIZA Theatre - 0.7 km / 0.5 mi
Kenninji Temple - 1.1 km / 0.7 mi
Yasaka Shrine - 1.2 km / 0.8 mi
Kyoto Gyoen National Garden - 1.2 km / 0.8 mi
Gion Corner - 1.3 km / 0.8 mi

The nearest airports are:
Itami Airport (ITM) - 46.4 km / 28.8 mi
Kobe Airport (UKB) - 80.3 km / 49.9 mi
Kansai Intl. Airport (KIX) - 97.9 km / 60.8 mi

Facilities


Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Dining


Grab lunch at KIHARU Brasserie, a restaurant that specializes in Mediterranean cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 301 air-conditioned rooms featuring refrigerators. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

All facilities in Cross Hotel Kyoto

Bar, Cafe and Lounge Cross Hotel Kyoto
Bar, Cafe and Lounge
Entertainment Facility Cross Hotel Kyoto
Entertainment Facility
Common Space Cross Hotel Kyoto
Common Space
Lobby Cross Hotel Kyoto
Lobby
Exterior Cross Hotel Kyoto
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Braille or raised signage
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Breakfast

Transportation

  • Bicycle rental

Connectivity

  • Free WiFi

General

  • Smoking area

Accommodation Policy & General Information in Cross Hotel Kyoto

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. A scheduled power outage will take place on January 18, 2027 from 11 AM-5 PM. All facilities that use power will not be available during this time. Check-in time begins at 5 PM on this date.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Kyoto
301
Number of floors in Cross Hotel Kyoto
9
Another facilities in Cross Hotel Kyoto
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in Cross Hotel Kyoto

What are available facilities at Cross Hotel Kyoto?
There are top facilites at Cross Hotel Kyoto such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Kyoto?
The standard check-in time at Cross Hotel Kyoto is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Kyoto provide breakfast?
Yes, Cross Hotel Kyoto provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Cross Hotel Kyoto have?
Cross Hotel Kyoto is a 3.5-star hotel.
How many floors does Cross Hotel Kyoto have?
Cross Hotel Kyoto has 9 floors.
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More Reviews from Other Guests in Cross Hotel Kyoto

Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (16)
Other sources (2,347)
9.6
Exceptional
From 2,347 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hot breakfast was cold but nearby places good. Hotel was great except there was only one English Channel on the tv which was the BBC. Lovely location for shopping and local restaurants.
Nina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient to shops and restaurants. Rooms were very nice with nice shower and sink area that gave you plenty of room and counter space. Love the location. Would stay here again. Would recommend to friends
susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a great part of the city. So much in walking distance and only a few minutes to the subway to get to other areas. Room was beautiful. Everything so clean. Bathroom shower was amazing. We miss that so much now we are home. Staff were friendly and helpful. Helped us book a tea ceremony and dinner reservations. Loved this hotel. Upgrade to the deluxe room it’s worth it for extra space.
Read More
Joanne
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, helpful staff, great location
Steven D
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were excellent spacious location and neighborhood was the best easy to get to anything we needed very high-end
Nina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is very close to restaurants and shops. It was so convenient to walk to these places. I would highly recommend staying here. The only slight thing was the self check in. I found that to be inconvenient. There is staff nearby to assist with this step.
Bharat
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall the hotel was very good, staff very helpful, location at the city centre. However, hot breakfast was lacking for vegetarians like us, the toaster was pathetic with everyone waiting long to get toast.
Kumaran
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and breakfast!
Sharan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel. Location is great. Very clean. Nice breakfast. Would not hesitate to stay again.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at Cross Hotel Kyoto was excellent from start to finish. The location is perfect for exploring the city, with everything easily accessible. What really stood out was the comfort and thoughtful design. The room felt modern, spacious, and incredibly well laid out. Small details made a big difference—from the separate toilet and bathroom to lighting in the toilet space that gradually brightens instead of turning on harshly. Everything felt intuitive and well considered. The bed and blankets were especially comfortable, and the bathroom had plenty of counter space—something that’s surprisingly rare. Overall, there was genuinely nothing I disliked. I would absolutely stay here again.
Read More
mohammad
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a great hotel close to shops and restaurants. Staff were helpful. Our room was clean and spacious.
Ramphies
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel during my trip to Japan. Super clean. Staff was helpful and friendly. Breakfast was great. Great location. Fantastic experience.
Lawrence
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location excellent breakfast
Matthew
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was close to subway and the market. Would stay again
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superb staff and location
Russell
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to subway and bus lines. A short bus ride from Kyoto train station. Plenty of restaurants around.
LUIS
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast spectacular, location amazing and the staff super friendly, I recommend this hotel 100%
Natasha
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about our stay was fantastic. We stayed in the Universal/Accessible room as husband is in a wheelchair. Great layout , friendly helpful staff, great breakfast buffet, great location. Would definitely stay here again.
Polina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good location, spacious room very functional comfortable bed and shower nice staff
Ajit
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing breakfast buffet. The hotel is very clean and centrally located. The staff was excellent. We had a wonderful time staying at the hotel.
Number of reviews per page
20
40

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Lobby 4 Cross Hotel Kyoto

Disclaimer

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Overall Ratings & Reviews Cross Hotel Kyoto

Traveloka (16)
Other sources (2,347)
9.6
Exceptional
From 2,347 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Kyoto

Number of reviews per page
20
40
Top reviews
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hot breakfast was cold but nearby places good. Hotel was great except there was only one English Channel on the tv which was the BBC. Lovely location for shopping and local restaurants.
Nina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient to shops and restaurants. Rooms were very nice with nice shower and sink area that gave you plenty of room and counter space. Love the location. Would stay here again. Would recommend to friends
susan
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel in a great part of the city. So much in walking distance and only a few minutes to the subway to get to other areas. Room was beautiful. Everything so clean. Bathroom shower was amazing. We miss that so much now we are home. Staff were friendly and helpful. Helped us book a tea ceremony and dinner reservations. Loved this hotel. Upgrade to the deluxe room it’s worth it for extra space.
Read More
Joanne
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, helpful staff, great location
Steven D
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The rooms were excellent spacious location and neighborhood was the best easy to get to anything we needed very high-end
Nina
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is very close to restaurants and shops. It was so convenient to walk to these places. I would highly recommend staying here. The only slight thing was the self check in. I found that to be inconvenient. There is staff nearby to assist with this step.
Bharat
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall the hotel was very good, staff very helpful, location at the city centre. However, hot breakfast was lacking for vegetarians like us, the toaster was pathetic with everyone waiting long to get toast.
Kumaran
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and breakfast!
Sharan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel. Location is great. Very clean. Nice breakfast. Would not hesitate to stay again.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Our stay at Cross Hotel Kyoto was excellent from start to finish. The location is perfect for exploring the city, with everything easily accessible. What really stood out was the comfort and thoughtful design. The room felt modern, spacious, and incredibly well laid out. Small details made a big difference—from the separate toilet and bathroom to lighting in the toilet space that gradually brightens instead of turning on harshly. Everything felt intuitive and well considered. The bed and blankets were especially comfortable, and the bathroom had plenty of counter space—something that’s surprisingly rare. Overall, there was genuinely nothing I disliked. I would absolutely stay here again.
Read More
mohammad
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a great hotel close to shops and restaurants. Staff were helpful. Our room was clean and spacious.
Ramphies
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best hotel during my trip to Japan. Super clean. Staff was helpful and friendly. Breakfast was great. Great location. Fantastic experience.
Lawrence
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Convenient location excellent breakfast
Matthew
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was close to subway and the market. Would stay again
Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superb staff and location
Russell
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Close to subway and bus lines. A short bus ride from Kyoto train station. Plenty of restaurants around.
LUIS
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast spectacular, location amazing and the staff super friendly, I recommend this hotel 100%
Natasha
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about our stay was fantastic. We stayed in the Universal/Accessible room as husband is in a wheelchair. Great layout , friendly helpful staff, great breakfast buffet, great location. Would definitely stay here again.
Polina
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good location, spacious room very functional comfortable bed and shower nice staff
Ajit
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing breakfast buffet. The hotel is very clean and centrally located. The staff was excellent. We had a wonderful time staying at the hotel.
Number of reviews per page
20
40