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Hakone Retreat Före
Hotels
8.9
/10
Exceptional
331 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Michele
10.0
/ 10
Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Andrew
10.0
/ 10
The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
In the Area
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1286-116 Sengokuhara Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Hakone Retreat Före
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What's around Hakone Retreat Före
1286-116 Sengokuhara Ashigarashimo-gun, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631
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Discover More About Hakone Retreat Före
Location
Staying at Hakone Retreat Före is a good choice when you are visiting Hakone-machi.
About Hakone Retreat Före
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hakone Retreat Före exclusively for you.
Hakone Retreat Före is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hakone Retreat Före.
All facilities in Hakone Retreat Före
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Coffee/tea in lobby
Things to Do
- Shops
- Spa
- Picnic area
- Garden
General
- Parking
- Reception hall
- Smoking area
- Terrace
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Sports and Recreations
- Game room
Accommodation Policy & General Information in Hakone Retreat Före
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 4500 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests must contact the property immediately after booking with their expected arrival time.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 19:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 19:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hakone Retreat Före | 37 |
Number of floors in Hakone Retreat Före | 1 |
Another facilities in Hakone Retreat Före | Others, Safety deposit box, Coffee shop, Coffee/tea in lobby, Shops |
Frequently asked question in Hakone Retreat Före
What are available facilities at Hakone Retreat Före?
There are top facilites at Hakone Retreat Före such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakone Retreat Före?
The standard check-in time at Hakone Retreat Före is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Hakone Retreat Före provide breakfast?
Yes, Hakone Retreat Före provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hakone Retreat Före have?
Hakone Retreat Före is a 4.0-star hotel.
How many floors does Hakone Retreat Före have?
Hakone Retreat Före has 1 floors.
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More Reviews from Other Guests in Hakone Retreat Före
Overall Ratings & Reviews Hakone Retreat Före
Traveloka (1)
Other sources (330)
9.0
Exceptional
From 330 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hakone Retreat Före
Number of reviews per page
20
40
Top reviews
mimi
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room is old and smelly . Need to be remodel.
Michael
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Michele
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Andrew
with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Zhihong
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Everthing is great except it is little far away from shopping area.
Tom
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Jonathan
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Victoria
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Read More
Nathan
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Davide
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Omid
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Diane
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
eleni
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Read More
Verified traveler
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
This place is amazing, and I plan to return in the future. The location is convenient, and the service is phenomenal. This accommodation sets a new high standard for me. Some employees speak English, which is nice. The amenities are the highlight of this place. It was a very relaxing experience before our Kumano Kodo backpacking journey.
Read More
Sam
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great.
Would highly recommend
Read More
Darren
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
An excellent and relaxing stay to conclude our tour of southern Japan.
The food was amazing and the staff were very pleasant and focused on us having the best stay.
Thank you very much.
Elizabeth
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
I was a bit disappointed in the quality and condition of the rooms for the price.
Tom
Friends and Family
8.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
The bathroom door was see thru and no privacy in the shower because of this.
Jordi
Leisure Family
6.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Property is very nice. The Onsen is particularly great. The rooms were ok, but I was expecting more for the price we paid. The room would eagerly take a hand of paint...
Irwin
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
This is a very special place, beautiful hotel, and great staff. So glad we were able to come here for a night.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hakone Retreat Före
Traveloka (1)
Other sources (330)
9.0
Exceptional
From 330 reviews
Cleanliness
9.0
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hakone Retreat Före
Number of reviews per page
20
40
Top reviews
mimi
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The room is old and smelly . Need to be remodel.
Michael
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Beyond pleasantly surprised with this gem of a place! Would highly recommend to anyone!
Michele
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful property & building, surrounded by breathtaking nature. Very helpful and kind staff.
Andrew
with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The property was stunning and an excellent value for the cost. Breakfast was delicious and sakurai treated us very well upon and arrival and throughout our stay. Thank you!
Zhihong
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Everthing is great except it is little far away from shopping area.
Tom
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The area is beautiful, but quite remote from Hakone attractions. The hotel does not have transportation well coordinated for train pickups and into town, thus you feel remote and disconnected, making the beauty of the surroundings not worth it. The dining is terrific. The rooms are showing signs of aging and need a refresh.
Jonathan
Leisure
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
What a wonderful hotel and setting, the staff here were excellent, the food great and all set in a lovely forest area
Victoria
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Loved our stay and only wish we could have stayed longer! Great location, welcoming and accommodating staff (they shipped the laptop we left behind to our hotel in Tokyo the following day), fantastic meals (breakfast, dinner and treats) and thoughtful amenities deserve at least a couple of nights stay. Thermal springs are well situated and super relaxing and the area around the hotel is beautiful. I would give this hotel 11 out of 10!
Read More
Nathan
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Every staff member we interacted with was so nice and gave amazing service. Great group of people working here. Thank you so much.
Davide
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It's a beautiful hotel surrounded by nature! Nice honsen and great breakfast made fresh
Omid
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The retreat was beautiful. There was some paint chipping and cracks in the room but all in all a great experience.
Diane
Leisure
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
It was a beautiful, rustic setting in a forest. The onsen was so incredibly relaxing.
eleni
Leisure with Partner
6.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
First the positives - we really liked the set dinner. It was wonderful. The Onsen was nice also. However there were many negatives which is surprising since we have never been disappointed with an Expedia VIP hotel until now. When we checked in, there wasn’t an offer of a welcome drink even though the check in counter was in front of the bar. This was surprising. The room itself was not impressive with paint chips and cracks all over the walls. This was shocking given the amount of $ we paid (nearly $500 for the night total). Interesting we read a review in 2023 saying the same thing ! Believe it. There is nothing in the immediate area. The day we left, we couldn’t get a taxi for hours since the area is so remote. The only solution was to have the hotel shuttle car drop us off at the bus stop in cold, rainy weather. The driver could have taken us to a nearby hotel at a different spot 10 mins away but they didn’t. Really? Lastly it states “no children” yet there were children everywhere! I would not recommend this hotel and Expedia should not be rating it as a 4 Star VIP property. We spent two weeks in Japan and this was by far our worst hotel we stayed at. So many other choices for the money.
Read More
Verified traveler
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
This place is amazing, and I plan to return in the future. The location is convenient, and the service is phenomenal. This accommodation sets a new high standard for me. Some employees speak English, which is nice. The amenities are the highlight of this place. It was a very relaxing experience before our Kumano Kodo backpacking journey.
Read More
Sam
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
From the moment we arrived the service was excellent. The setting is beautiful and the staff are efficient and friendly. This really is a retreat and is very zen-like. The rooms are comfortable and cosy. The food was exceptional and prepared by the chefs in front on you. The onsen was amazing and opening hours to use were great.
Would highly recommend
Read More
Darren
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
An excellent and relaxing stay to conclude our tour of southern Japan.
The food was amazing and the staff were very pleasant and focused on us having the best stay.
Thank you very much.
Elizabeth
Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
I was a bit disappointed in the quality and condition of the rooms for the price.
Tom
Friends and Family
8.0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
The bathroom door was see thru and no privacy in the shower because of this.
Jordi
Leisure Family
6.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
Property is very nice. The Onsen is particularly great. The rooms were ok, but I was expecting more for the price we paid. The room would eagerly take a hand of paint...
Irwin
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
This is a very special place, beautiful hotel, and great staff. So glad we were able to come here for a night.
Number of reviews per page
20
40