Hakonenomori Okada

Comfortable good sized rooms, excellent spa facilities, magnificent location

Great service and access the onsen next building which is connected on the third floor. Great breakfast and dinner.

It was very traditional but a lot of bugs in certain rooms and the onsen was very good.

Absolutely amazing !!!

Great Japanese style resort!

Smelled bad like mold/mildew, woke up coughing from it. It’s hard to walk to with limited shuttle service. No warning about 45 degree incline to get to the hotel. Didn’t get the full ryokan experience because the futons looked suspicious. The area is pretty would try a different hotel nearby. Didn’t try the onsen at the hotel.

The hotel was very nice and quiet. It was clean and check in was pretty easy. You get to use an onsen as part of the hotel and there is also a shuttle that takes you down to the train station.

Thermal bath

The room was very big and in. A quiet location. However the transport isn’t the best.

Highly recommended.

This was the most authentic japanese stay. I am glad I stayed here but we did have a miscommunication but ended up staying in a amazing Japanese Ryokan style extra large family room (without a shower). There is a swimming pool and NO lazy river. But mid July (summer) the swimming pool was closed and completely green and the kids were dissapointed. I also would not suggest walking there with suitcases its on a hill and it's a fair way - just get a taxi for $6-$10 Us dollars for a 8min drive from Hakone-tumoto station - its a nice spot overlooking the valley. Close enough to see hakone as a great base. But the food included for dinner was amazing and a big tray of japanese style selections and they catered for the kids too. The breakfast was also very authentic and they have some western food options too. Our room came with kimonos for the whole family that you wear to the Hot Baths (main reason we booked here) so you go next door to the spa wearing your kimono and its a great quality hot bath with female and male sides as you are in your birthday suit. The kids had to be respectful but they loved the baths. We did this every day and so didnt need another shower. There were some frustrations but overall the stay was a great memory.

The views and quietness were amazing.

There is old building smell.

I stayed here with my two small kids on the ground floor traditional room and it was awesome! The front desk stocked us with towels, and yukata for our stay. Breakfast was delicious, traditional, and the quality was great. The staff is so nice! The area is perfect for walking into town, or driving to the sites. We will def return!

Service is good

A but farther out from Hakone-Yumoto station and rooms are a bit dated, but staff are very nice and helpful. Private family onsen was small but a great experience. On-site breakfast was much better than expected and the connected restaurant was very convenient too. Would stay again.

Great onsen experience. The hotel rooms are old and may need some updating, but they are clean. The outdoor onsen is great. The hotel is connecting to another hotel and they can provide shuttle service. The only thing I am wondering is that there is no lazy river observed which was listed in the property details. The half board meals are awesome especially the traditional Japanese style dinner. We stayed for two nights and had two beautiful dinners.

Real Japanese spa with a old fashion stile. It’s a must if you want to experience a real Japan atmosphere

It is a bit old

When you go there, take a left and go up the lift. Don’t struggle up a mountain for half an hour like I did