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Hakoneonsen Sanso Nakamura

Hotels
7.8
/10
Pleasant
237 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
It is very nice. They don’t speak English very well but they tried their best. It’s best if you can speak Japanese. The dinner and breakfast was amazing. And there is also an onsen which is great. It is a traditional ryokan so be prepared to take off your shoes. It was a bit annoying to have to wear 2 different slippers for the hallway and the bathroom which was only a few feet from my room. Also since it’s in the forest there were a few bugs but nothing that disturbed my stay. If you want a traditional ryokan experience this was a great place to stay.
Christina
10.0
/ 10
It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
Aaron
10.0
/ 10
Look… be prepared. No Uber or Uber eats. No restaurant meals at the hotel if you didn’t book a day in advance, this includes breakfast. BUT the owner drove us to a restaurant, and to the bus stop (we took WAY too many bags - should have kept our luggage in a locker and taken an overnight bag). We ended up having a great time, loved it!
In the Area
See Map
1283-97 Sengokuhara, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Hakoneonsen Sanso Nakamura is a hotel in a good neighborhood, which is located at Hakone-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakoneonsen Sanso Nakamura

1283-97 Sengokuhara, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0631
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Discover More About Hakoneonsen Sanso Nakamura

Location


Hakoneonsen Sanso Nakamura is a hotel in a good neighborhood, which is located at Hakone-machi.

About Hakoneonsen Sanso Nakamura

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hakoneonsen Sanso Nakamura exclusively for you.

Hakoneonsen Sanso Nakamura is a wise choice for travelers visiting Hakone-machi.

All facilities in Hakoneonsen Sanso Nakamura

Others Hakoneonsen Sanso Nakamura
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Laundry service
  • Tours

General

  • Parking
  • Banquet
  • Ballroom

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hakoneonsen Sanso Nakamura

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for full breakfast: approximately JPY 2000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests traveling with a service animal must contact the property in advance.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. This property in unable to accommodate most dietary and food allergy restrictions. Guests with allergies should contact the property in advance.

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakoneonsen Sanso Nakamura
16
Number of floors in Hakoneonsen Sanso Nakamura
1
Another facilities in Hakoneonsen Sanso Nakamura
Others, Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist

Frequently asked question in Hakoneonsen Sanso Nakamura

What are available facilities at Hakoneonsen Sanso Nakamura?
There are top facilites at Hakoneonsen Sanso Nakamura such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hakoneonsen Sanso Nakamura?
The standard check-in time at Hakoneonsen Sanso Nakamura is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
Does Hakoneonsen Sanso Nakamura provide breakfast?
Yes, Hakoneonsen Sanso Nakamura provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hakoneonsen Sanso Nakamura have?
Hakoneonsen Sanso Nakamura is a 2.5-star hotel.
How many floors does Hakoneonsen Sanso Nakamura have?
Hakoneonsen Sanso Nakamura has 1 floors.
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More Reviews from Other Guests in Hakoneonsen Sanso Nakamura

Overall Ratings & Reviews Hakoneonsen Sanso Nakamura

Traveloka (2)
Other sources (235)
7.8
Pleasant
From 235 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

6.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakoneonsen Sanso Nakamura

Number of reviews per page
20
40
Top reviews
Evelyn S
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a full onsen hotel experience.
Verified traveler
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It is very nice. They don’t speak English very well but they tried their best. It’s best if you can speak Japanese. The dinner and breakfast was amazing. And there is also an onsen which is great. It is a traditional ryokan so be prepared to take off your shoes. It was a bit annoying to have to wear 2 different slippers for the hallway and the bathroom which was only a few feet from my room. Also since it’s in the forest there were a few bugs but nothing that disturbed my stay. If you want a traditional ryokan experience this was a great place to stay.
Read More
Jordan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
Read More
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful onsen experience. Authentic and peaceful.
Jarrad
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This property was in a nice area, quiet, walkable to eating establishments, albeit via a road with no sidewalk, public transport is relatively close and the POLA Art museum was a standout. However, the property itself is in need of some care. We, a western family of 5, chose the Japanese traditional room - we were prepared for shared facilities, sleeping on futons, had no problems with the public bath, etc - but the room has some deeply entrenched mould that made it unpleasant just to be in. We are not sure if that section of the property is older and do understand that it is on top of an onsen, so the whole region is quite moist, but, wow. Additionally the shared amenities were not exactly odour free and the only basins for teeth brushing were in a public corridor almost in the reception area... Which also happens to be where the washing machine was and also right in front of our door.
Read More
Nilesh
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful experience and warm hospitality
Kim
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property very old musty smelling No hot water no showers No access to free coffee etc
Christina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
Read More
Piyush
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

One night trip.
Hope
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This was a beautiful property and a great part of the trip! Staff were very friendly, the onsen was amazing and it was a short walk from the bus stop.
Sarah
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very relaxing and calming stay.
Aaron
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Look… be prepared. No Uber or Uber eats. No restaurant meals at the hotel if you didn’t book a day in advance, this includes breakfast. BUT the owner drove us to a restaurant, and to the bus stop (we took WAY too many bags - should have kept our luggage in a locker and taken an overnight bag). We ended up having a great time, loved it!
Read More
riwut
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Friendly staff n good food.
Yiqi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Best onsen experience. Just wonderful.
Nicolas
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
Read More
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This was my first time staying at a ryokan and it was a great experience! The onsen was nice and the futons were very comfortable. The only thing that made me uncomfortable was that my friends and I seemed to be the only foreigners staying at the time, so we got a lot of curious looks. But the employee who checked us in spoke English, so I'm sure they do get foreign guests rather frequently. Overall, it was a relaxing stay.
Read More
Jinny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
Read More
Shawn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
Read More
W. Robert
icon-Family
Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Not what I expected.
Yoshiharu
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Location is remote. From the Hakome-Yumoto station we waited a taxi for 1 hour then we decided to take a bus. Taking about 30 mins then walk the hill for about 10 mins. The hotel is old and the equipment's and room was old. The hot spring was very good. The around hotel was very quiet and with a lot of nature.
Number of reviews per page
20
40

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Overall Ratings & Reviews Hakoneonsen Sanso Nakamura

Traveloka (2)
Other sources (235)
7.8
Pleasant
From 235 reviews
Cleanliness

7.6

Room Comfort

7.2

Location

6.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hakoneonsen Sanso Nakamura

Number of reviews per page
20
40
Top reviews
Evelyn S
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had a full onsen hotel experience.
Verified traveler
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

It is very nice. They don’t speak English very well but they tried their best. It’s best if you can speak Japanese. The dinner and breakfast was amazing. And there is also an onsen which is great. It is a traditional ryokan so be prepared to take off your shoes. It was a bit annoying to have to wear 2 different slippers for the hallway and the bathroom which was only a few feet from my room. Also since it’s in the forest there were a few bugs but nothing that disturbed my stay. If you want a traditional ryokan experience this was a great place to stay.
Read More
Jordan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The property is tucked away in a quiet, and peaceful area. We love the design of the ryokan and the room was one of the most comfortable we experienced although my wife did wake me up in the middle of the night because there were two GIANT but harmless spiders that appeared. The onsen was very enjoyable but also was very hot, the hottest we have experienced. If you're getting to this place by public transportation, I will warn that you will have to walk a little while along the side of a winding highway. I definitely recommend having your luggage sent to this location. The service was good but not the most welcoming. It was a great value and we would definitely go back.
Read More
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful onsen experience. Authentic and peaceful.
Jarrad
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This property was in a nice area, quiet, walkable to eating establishments, albeit via a road with no sidewalk, public transport is relatively close and the POLA Art museum was a standout. However, the property itself is in need of some care. We, a western family of 5, chose the Japanese traditional room - we were prepared for shared facilities, sleeping on futons, had no problems with the public bath, etc - but the room has some deeply entrenched mould that made it unpleasant just to be in. We are not sure if that section of the property is older and do understand that it is on top of an onsen, so the whole region is quite moist, but, wow. Additionally the shared amenities were not exactly odour free and the only basins for teeth brushing were in a public corridor almost in the reception area... Which also happens to be where the washing machine was and also right in front of our door.
Read More
Nilesh
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Wonderful experience and warm hospitality
Kim
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Property very old musty smelling No hot water no showers No access to free coffee etc
Christina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

It was an amazing stay! We were very comfortable in the room and my favorite part was the onsen. It was incredible relaxing after a full day exploring Japan. The staff were respectful and kind and the place was clean. It was a brief stay but I wish I was there longer. Definitely saving this hotel to book again if I'm ever in the area.
Read More
Piyush
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

One night trip.
Hope
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

This was a beautiful property and a great part of the trip! Staff were very friendly, the onsen was amazing and it was a short walk from the bus stop.
Sarah
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Very relaxing and calming stay.
Aaron
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Look… be prepared. No Uber or Uber eats. No restaurant meals at the hotel if you didn’t book a day in advance, this includes breakfast. BUT the owner drove us to a restaurant, and to the bus stop (we took WAY too many bags - should have kept our luggage in a locker and taken an overnight bag). We ended up having a great time, loved it!
Read More
riwut
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Friendly staff n good food.
Yiqi
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Best onsen experience. Just wonderful.
Nicolas
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Lovely property and friendly staff but the overall building needs some renovation - especially the onsen part and water area (toilets, sinks and comon bathroom area. Not hot water in the sink...!). Dinner and breakfast were typical Japanese Ryokan style meals. Decent assortment in the set menu. Not sure if you can ask for different menu. But it was good. Reception staff was helpful and allowed us to checking early which we really appreciate. They speak english too so perfect for travelers. Room size was big enough and very traditional. Traveler will appreciate the style. Still with a bit of renovation here and there I would have given 4 or maybe 5 stars. But it seems that this place stayed in the 90's.
Read More
Karen
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This was my first time staying at a ryokan and it was a great experience! The onsen was nice and the futons were very comfortable. The only thing that made me uncomfortable was that my friends and I seemed to be the only foreigners staying at the time, so we got a lot of curious looks. But the employee who checked us in spoke English, so I'm sure they do get foreign guests rather frequently. Overall, it was a relaxing stay.
Read More
Jinny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This beautiful property is on hillside, quiet yet close to bus station. This inn is clean and well kept. The view of Mountain our in room and the green bamboo forest in spa are just fantastic. The dinner and breakfast are delicious and with wonderful variety. Staffs are attentive and helpful. I highly recommend two nights stay here.
Read More
Shawn
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

This hotel was very old and could only accomodate 3 people at a time in each gendered onsen. These were enclosed spaces and not open air, but were beautiful. The room itself was comfortable, we chose Japanese style and it was a fun experience. The breakfast was filling and worth doing if you don't mind working to pick apart your fish.
Read More
W. Robert
icon-Family
Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Not what I expected.
Yoshiharu
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Location is remote. From the Hakome-Yumoto station we waited a taxi for 1 hour then we decided to take a bus. Taking about 30 mins then walk the hill for about 10 mins. The hotel is old and the equipment's and room was old. The hot spring was very good. The around hotel was very quiet and with a lot of nature.
Number of reviews per page
20
40