Hermitage Nishi Shinjuku

More space than other locations but if this was for 8 people there definitely isn't enough room for 8 luggages and 8 people. Good location. Walkable. Easy to find.

Stayed from 19/6/25 to 24/6/25. Got the 40sqm room. No lift, so had to drag the luggages to 3rd level. The bedroom had 3 big beds but no cupboards. Just 1 standing clothes hanger. The living room area is small, especially when 6 people will be eating together. Not much space to move around. The sofa was outdated, brown not grey like the pictures. Washing machine was provided but there was no space to dry our clothes. Vacuum cleaner was old and noisy. No iron, so please bring your own. The shower space was small too. The placing of the shower head was too high up and would be better if it didn't face the door. You get sprayed on when you are bathing your kids. Generally clean though. 7-11 was a few minutes away which was good.

Nice quiet neighborhood. Dining close by. Train stations about 10-15 minute walks depending on which one you’re going to. Walking to the main area of Shinjuku took about 20-25 minutes at a leisurely pace. Small washing machine, but only air drys by spinning. Took some time to dry clothing. Walls are thin as we could the guests next to us, and above us. Room and bathroom were clean. There are two toilets. Shower needed a scrub down. Mini refrigerator kept out drinks cold. We didn’t use the mini kitchen there. We would stay here again, and recommend to friends and family. We previously stayed at another Airbnb nearby, and this location was more spacious. Good communication with owner via Expedia messages.

Awesome stay here. Great location and amenities.

After 3 amazing weeks in Japan, with many location changes and staying in many places, we finalized the trip in Tokyo. By far, Hermitage was the worst place we stayed in. The room is meant for 4 people and there is barely space for 2. Not enough space for suitecase storage, only 8 hungers (so max 2 clothes to be hunged per person), tiny space to move around the room (because the beds occupy the most and leave a tiny space to move around with the luggage of 4 people in the middle), emergency light so bright so uncomfortable for sleeping, and there was underwear panties from (what we suppose) the previous guest under the table and a bamboo pole (?) - doesn't make sense at all. We tried to wash and dry our clothes, which was quite challenging since there was no space for them to be hung, luckily we could use some ropes that we had with us and improvised a way to get them dry. I cannot understand how this room is meant to be used by four people. It even feels insulting. How we are supposed to at least be able to put somewhere the daily used clothes with such a tiny place. If this room had been meant for 2 people the overall rating would have been way better (in spite of the underwear we found). Still, the overall price is a complete outrageous. I would never reccomend this place