Hotel New Koyo

Hotels
7.2
/10
Pleasant
185 reviews

What Guests Say About Their Stay

SALVATORE
10.0
/ 10
This place was absolutely awesome! I don't understand the complaints of some of the other reviewers who are crying about "it being a far walk" or "old" because it is at most a 10 minute walk to the Yubatake and it is a beautiful hotel with incredible views from the top room floors. Unless you are a very unfit person and walk very slowly, the walk to the Yubatake is short and nice going through the hot spring town of Kusatsu. The entrance to Sainokawara Park is even closer, with the hotel towering over the entire forest that the park is located in. It is a beautiful town to wander around at night with the beautiful changing lights at the Yubatake and in Sainokawara Park, and during the day has many shops filled with kind people selling unique souvenirs. I can speak Japanese, which was helpful as most people in this town did not speak much English. The buffet-style of food was some of the best at a hotel I've had in Japan, and the hot springs were very relaxing with beautiful views of the forest outside. I will definitely return to this hotel on my next trip to Kusatsu.
Verified traveler
10.0
/ 10
Staff were very polite and helpful, room was very clean and tidy, there was a verity of different foods available, which is included in the price of the hotel, so you get breakfast and dinner, very close to a verity of hot spring
Verified traveler
10.0
/ 10
Price is good. You can't complain much when you pay less comparing to the hotels close to this. If someone complain on their dinner/breakfast, they can skip it as the price is cheap and come with "free" dinner and breakfast.
In the Area
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464-34 Kusatsu, Agatsuma District, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
Staying at Hotel New Koyo is a good choice when you are visiting Kusatsu-machi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel New Koyo

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464-34 Kusatsu, Agatsuma District, Gunma, Agatsuma-gun, Kanto, Japan, 377-1711
Others Hotel New Koyo
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Discover More About Hotel New Koyo

Location


Staying at Hotel New Koyo is a good choice when you are visiting Kusatsu-machi.

About Hotel New Koyo

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel New Koyo is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Hotel New Koyo will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel New Koyo

Others Hotel New Koyo
Others

Public Facilities

  • Others
  • Elevator

Connectivity

  • Free WiFi

General

  • Parking

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hotel New Koyo

Important Note
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts cash

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 09:30
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 09:30
Available rooms at Hotel New Koyo
104
Number of floors in Hotel New Koyo
10
Another facilities in Hotel New Koyo
Others, Free WiFi, Parking, 24-hour Receptionist

Frequently asked question in Hotel New Koyo

What are available facilities at Hotel New Koyo?
There are top facilites at Hotel New Koyo such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Koyo?
The standard check-in time at Hotel New Koyo is starting from From 14:00 while the latest check-out time is at Before 09:30

More Reviews from Other Guests in Hotel New Koyo

Traveloka (2)
Other sources (183)
7.2
Pleasant
From 183 reviews
Cleanliness

7.0

Room Comfort

7.8

Location

6.0

Service and Facilites

7.0

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Traveler Reviews Hotel New Koyo

Number of reviews per page
20
40
Top reviews
Jason
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

good
Anita
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Communication issues,however the lady was accommodating and tried her best to attend to my needs. Matress was hard,pillows are very small with grains. Room spacious,no toiletries in the room other than bar of soap have to pick up daily towel,toothbrush with paste in the lobby. Buffet breakfast from 8-850 am was delicious👍
Fazuly
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel is a little dated and the cleanliness of the rooms could be a little bit better but the staff was nice. The hotel is convenient and close to the town and ski area. The Onsen is nice. The hotel doesnt accept card payments so prepare cash
Ate
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good for the price.
Howie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The hotel provided a huge breakfast buffet. The room was large and had a closet that two children could live in. I didn’t see any English-speaking people and most signs were only in Japanese. Most of the staff did not speak English. The lobby decorations were decades old and not coordinated. A large and noisy children’s arcade was adjourned but few children were present-maybe years ago. The price was low compared to modern hotels but the rooms were warm and the onsen was nice. The property was tired but a good value.
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Reynier
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Pleasant stay
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The Onsen was nice. Strange incident occurred when trying to enter the restaurant. Not very tolerant to western tourists, even though our grasp of Japanese is very high.
Herbeth Lim
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great deal for the price! Walkable to other areas, easy parking, and the breakfast buffet (mostly Japanese) had a good selection. The hotel also has an onsen (one outdoor) within its grounds. The beds and pillows were too hard for me, but overall, great value for money!
Clio
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Place was okay, clean enough but not to standard. If you're ok to just sleep there then I would recommend it but you get what you pay for on the cost since it was cheap. I would not recommend it for someone who has a higher standards. But if it's just a place to have a base because you're out and about all day, then it's fine. No on amenities in the room. I would recommend using the onsen in the hotel, it was. They also have a outdoor one in the hotel and it was lovely in the evening.
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Rossukon
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Hallway on 6th floor smelly cigarette. Mattress and Blanket so dirty had blood and hair on there. Does not have body wash, shampoo, conditioner or hair dryer in room can use only in public onsen. Staffs can not speak English. Good breakfast. Free shuttle bus to Yubakata on Friday and Saturday.
Luey
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Rideau de salle de bain moisissure Manque d’entretien général Édifice veuille
Lee see
10.0
/10
Reviewed 349 week(s) ago

Hotels.com verified review

Staff very helpful and good location
Kin man
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Nice outdoor onsen. 20mins uphill From bus station.
SALVATORE
10.0
/10
Reviewed 373 week(s) ago

Hotels.com verified review

This place was absolutely awesome! I don't understand the complaints of some of the other reviewers who are crying about "it being a far walk" or "old" because it is at most a 10 minute walk to the Yubatake and it is a beautiful hotel with incredible views from the top room floors. Unless you are a very unfit person and walk very slowly, the walk to the Yubatake is short and nice going through the hot spring town of Kusatsu. The entrance to Sainokawara Park is even closer, with the hotel towering over the entire forest that the park is located in. It is a beautiful town to wander around at night with the beautiful changing lights at the Yubatake and in Sainokawara Park, and during the day has many shops filled with kind people selling unique souvenirs. I can speak Japanese, which was helpful as most people in this town did not speak much English. The buffet-style of food was some of the best at a hotel I've had in Japan, and the hot springs were very relaxing with beautiful views of the forest outside. I will definitely return to this hotel on my next trip to Kusatsu.
Read More
Mira
8.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Hotel near attraction but the walk way so hard and very tried like you claiming to mountain. The room clean and good view but you have to take a shower at Onsen they will provide full amenities. Onsen outdoor was good and relaxed. Dinner have many choices of food and unlimit of Beer but the time for dinner only from 5.30PM to 7.00 PM. So hotel provide bus to Yubatake but have a time l. Overall will good for pay less hotel staff speak english very poor but they helpful.
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Verified traveler
8.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

I had a pleasant stay at this hotel. For the price, the package is excellent. I was fortunate to get a room in 10th floor with excellent views of Sainokawara park. The staff was very nice and helped to drop us off at bus terminal as well.
Juha-Pekka
6.0
/10
Reviewed 433 week(s) ago

Hotels.com verified review

The hotel has a feeling and looks of 80's skiing hotel. Be prepared to climb the hill to get there. It is not long hike, but very steep one. If feels like the place hasn't been upgraded ever since. Hotel staff is very old as is the customer base. The hotel has really big 24h spa in ground floor with two pools. One inside and one outside. Only recommend if price is right and you wish to visit other spas around it.
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Verified traveler
10.0
/10
Reviewed 434 week(s) ago

Expedia Group verified review

Staff were very polite and helpful, room was very clean and tidy, there was a verity of different foods available, which is included in the price of the hotel, so you get breakfast and dinner, very close to a verity of hot spring
Verified traveler
10.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

Price is good. You can't complain much when you pay less comparing to the hotels close to this. If someone complain on their dinner/breakfast, they can skip it as the price is cheap and come with "free" dinner and breakfast.
King Kwok
6.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

The hotel is quiet as it is off the main road and is not near the Yubatake; it is about a 20 min walk (downhill). Checked with the front desk and they offered free transportation to go to Yubatake and back. Free wifi in the lobby only. Check out time is 9:30 am, which I thought was early when compared with other hotels.
Number of reviews per page
20
40

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