Imagine Hotel & Resort Hakodate

The hotel was a bit outdated, but well maintained and clean. Amenities were thoughtful and easy to find. We were invited to help ourselves to combs, hair ties, cotton pads, and extra yukatas to borrow. LThere was a sauna, jet bath, and an outside bath overlooking the ocean(roten buro). Staff were courteous and helpful. I was glad choosing the option including the breakfast, which was amazing, and had a variety of traditional Japanese, American, and dessert foods.

We enjoyed our stay here. The food was delicious. The service was attentive. We were just not used to how hot the Japan onsen was but it was nice to have two different area. The kids really enjoyed the ping pong tables and the vintage video game room. We enjoyed the dinner buffet, but the breakfast could be better. The bedding - sleep mats were super thin and were hard to sleep on. We did asked for it to be double up to help with the hard floor. The front desk was able to arrange for this except if we want it set up by the staff there is additional charge. We didn’t mind doing it ourselves for free.

Everything was good during the stay except that it’s a bit far from JR Station, and the bus service wasn’t that frequent for getting around.

Plenty of food options but some are located far from hotel Traditional Japanese bed mattress is on thin side compared to other hotels we’ve stayed in

Property was located a bit far away from the train stations but close to the airport. Staff was pleasant and courteous. The breakfast and dinner buffets were incredible! Plenty of choices and food was super fresh and delicious! Definitely would recommend this place for a relaxing few days.

No laundromat service, No breakfast No transport to station.

everything is good and hotel stuff are very friendly. worth for the price that I have paid. good choice!

This is a budget hotel that I normally would not go for. We only chose this hotel because our stay coincided with a marathon in Hakodate and this was one of a few hotels that still had available rooms. I didn’t have high expectations given its relatively low review score but I still felt disappointed with my stay. The room was older than I expected although it was clean. We stayed in a Japanese-style room and the futons were so thin that I felt like I was sleeping on the floor. I had stayed at a Japanese-style room several times at other hotels. This was the first time that I had trouble sleeping. What made me feel worse was that they hiked the room rate because of the marathon, and I had to pay more than 40,000 Japanese yen for 1 night in such an old and uncomfortable room. The only positive thing was their friendly staff. A Mandarin-speaking girl helped us with the check-in and explained everything clearly. She also helped us booked a taxi as we had an early flight the next morning. I really appreciated that.

Very large room. Loved the ocean view and the public bath: there’s two on site. If you have time, the whole neighborhood is full of onsens so it’s a good base to explore. Very close to the airport, only 10-15 minutes away. From central hakodate it’s about 40 minutes on the tram.

最高

夕方、朝の料理は最高

バイキングが美味しい。特に朝食の焼きシャケは絶品でした！ウミネコがバルコニーに餌をもらいに来ます。

チェックイン時間を間違えてましたが電話での連絡もなく部屋に入ってました。 寒い時期は暖房も効かず寒すぎて寝れませんでした。 とにかく中国系多いのでうるさいです

清潔で過ごしやすかった。スタッフもフレンドリーで良かったです。

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夕食の刺身が新鮮、朝食の鮭の切り身が分厚くておかわりしました。

何もかもが最高でした。函館観光はもう満足したので行かなくていいかなと思いますが、この宿にはぜひまた泊まりたいと思わせるホテルです。

スタッフ対応は良し 部屋はお任せなので仕方ないが海は観たかった 夕食メインと思われるズワイガニは酷かった、 食べ放題とはいえ食べれなかった。

客室が綺麗で、スタッフさんたちの対応が良かった。

客室から津軽海峡を一望でき、温泉では波の音を聞きながら海を眺められました。 飛行機好きとしては、温泉に入りながら函館空港を離着陸する様子を見られたのがとても良かったです。 温泉にフライト時刻が分かる案内や時計があれば、さらに満足度が上がると思います。