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Matsumoto Hotel Kagetsu
Hotels
8.7
/10
Very Good
850 reviews
What Guests Say About Their Stay
Jeff
10.0
/ 10
Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff.
Nitya
10.0
/ 10
Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities.
Karin
10.0
/ 10
We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!
In the Area
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4-8-9 Ote, Nagano, Matsumoto-shi, Chubu, Japan, 390-0874
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Matsumoto Hotel Kagetsu
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What's around Matsumoto Hotel Kagetsu
4-8-9 Ote, Nagano, Matsumoto-shi, Chubu, Japan, 390-0874
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Discover More About Matsumoto Hotel Kagetsu
Location
Matsumoto Hotel Kagetsu is located in area / city Matsumoto-shi.
About Matsumoto Hotel Kagetsu
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Matsumoto Hotel Kagetsu exclusively for you.
Matsumoto Hotel Kagetsu is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Matsumoto Hotel Kagetsu is the right place to stay.
All facilities in Matsumoto Hotel Kagetsu
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
General
- Banquet
- Smoking area
- Parking (surcharge)
- Terrace
Food and Drinks
- Bar
- Breakfast
Things to Do
- Hot tub
- Spa
Connectivity
- Free WiFi
Business Facilities
- Meeting rooms
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Matsumoto Hotel Kagetsu
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately JPY 2420 per person
- Self parking fee: JPY 880 per night
- Nearby parking fee: JPY 880 per night (295 ft away)
- Crib (infant bed) fee: JPY 3300.0 per night
- Rollaway bed fee: JPY 2200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. During the listed exterior renovation dates, guests may hear construction-related noise and vibration. Guests booked in rooms located in the Annex building will have obstructed views. Due to renovations, this property's terrace will not be available from January 5 to February 28, 2026.
The property will be renovating from November 4 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
- Exterior
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Matsumoto Hotel Kagetsu | 86 |
Number of floors in Matsumoto Hotel Kagetsu | 1 |
Another facilities in Matsumoto Hotel Kagetsu | Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff |
Frequently asked question in Matsumoto Hotel Kagetsu
What are available facilities at Matsumoto Hotel Kagetsu?
There are top facilites at Matsumoto Hotel Kagetsu such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Matsumoto Hotel Kagetsu?
The standard check-in time at Matsumoto Hotel Kagetsu is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Matsumoto Hotel Kagetsu provide breakfast?
Yes, Matsumoto Hotel Kagetsu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Matsumoto Hotel Kagetsu have?
Matsumoto Hotel Kagetsu is a 3.5-star hotel.
How many floors does Matsumoto Hotel Kagetsu have?
Matsumoto Hotel Kagetsu has 1 floors.
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More Reviews from Other Guests in Matsumoto Hotel Kagetsu
Overall Ratings & Reviews Matsumoto Hotel Kagetsu
Traveloka (1)
Other sources (849)
8.8
Very Good
From 849 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
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Traveler Reviews Matsumoto Hotel Kagetsu
Number of reviews per page
20
40
Top reviews
Jeff
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff.
Nitya
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities.
Read More
Janine
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We only stayed in this hotel for 1 night so we could visit Matsumoto Castle and the location was perfect because the hotel was only a 5 mins walk from the castle. The room was clean and the bed and pillows were comfy. I would stay here again for sure.
Mayu
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The building itself was bit old, our room had discomfort smell in the bathroom all the time. Nice to have a public bath for relaxing. Buffet style breakfast was very busy, but lots of good selections of Japanese/western style food. I really enjoyed the locally made egg with bonito on rice!
Barbara
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
We stayed in the older section and it is due for renovation. The toilet flush was the loudest I have ever heard. The masks on the walls show the need for paint. The dinner was good the breakfast buffet had a wide selection but none of it was outstanding.
Karin
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!
Read More
Emmanuel
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Kazumi
Leisure Family
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
アメニティーが充実していた。
温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。
piyaporn bunsangjaroen
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Very cute hotel, old but clean
William
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Love this place
Jay Sheng Quan
Leisure with Children
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Love the hotel lobby. The hotel provide a cozy and safe eny
Tim
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing.
The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through.
The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal.
We would definitely stay again.
Read More
Bruce
Leisure Family
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Great stay.
Peter
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
DOV
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The location of the hotel is in an excellent place with proximity to the central castle in the city.
Yael
6.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Great location close to all attractions. Reception staff is excellent and courteous. Too bad staff at breakfast is unpleasant and unhelpful. When expressed concern about an allergy , response was that this is what they have.
The hotel is located in an old building that was renovated and they kept the charm of the old place.
.
Read More
George
Friends and Family
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Beautiful hotel and very kind staff
Paul
with Friends
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend!
Michelle
Leisure Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
I was totally impressed by the quality and tastefulness of the hotel. It was lovely!
Takeshi
Friends and Family
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
I was happy to stay one night at the Matsumoto Hotel in Kagetsu.
Everything was good, but the room smelled like an old hotel.
It has a great location, excellent breakfast and friendly English-speaking staff.
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Matsumoto Hotel Kagetsu
Traveloka (1)
Other sources (849)
8.8
Very Good
From 849 reviews
Cleanliness
8.8
Room Comfort
8.8
Location
8.4
Service and Facilites
9.0
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Matsumoto Hotel Kagetsu
Number of reviews per page
20
40
Top reviews
Jeff
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent classic hotel with large well appointed rooms ,comfortable beds in a fabulous location. Literally just minutes walk from Matsumoto Castle. The Onsen was superb after a long day of walking and touring. The breakfast buffet combined Japanese and Western style and was delicious. Hospitable and excellent staff.
Nitya
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities.
Read More
Janine
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
We only stayed in this hotel for 1 night so we could visit Matsumoto Castle and the location was perfect because the hotel was only a 5 mins walk from the castle. The room was clean and the bed and pillows were comfy. I would stay here again for sure.
Mayu
Leisure with Partner
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The building itself was bit old, our room had discomfort smell in the bathroom all the time. Nice to have a public bath for relaxing. Buffet style breakfast was very busy, but lots of good selections of Japanese/western style food. I really enjoyed the locally made egg with bonito on rice!
Barbara
8.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
We stayed in the older section and it is due for renovation. The toilet flush was the loudest I have ever heard. The masks on the walls show the need for paint. The dinner was good the breakfast buffet had a wide selection but none of it was outstanding.
Karin
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
We spent two nights at this hotel in a Japanese style room. We found the room comfortable and spacious. I very much enjoyed the public bath in the hotel and visited AM and PM for a relaxing soak. The hotel is a quirky mix of modern and traditional and we appreciated this.We had a wonderful breakfast buffet each morning in the hotel restaurant and the staff was always gelpful and kind. We found everything very walkable to this hotel. The station, castle, art museum, shopping, restaurants and coffee/tea/sweets are not far. We would definitely stay here again and we really loved the vibe of Motsumoto!
Read More
Emmanuel
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
I enjoyed my stay, the staff was helpful in helping me send my luggage through a luggage forwarding service.
Kazumi
Leisure Family
8.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
アメニティーが充実していた。
温泉は良かったけど露天風呂があったらもっと良い。男風呂までの動線が喫茶店を通り抜けなければ行けず微妙。全体的には満足でした。
piyaporn bunsangjaroen
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Very cute hotel, old but clean
William
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Love this place
Jay Sheng Quan
Leisure with Children
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Love the hotel lobby. The hotel provide a cozy and safe eny
Tim
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing.
The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through.
The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal.
We would definitely stay again.
Read More
Bruce
Leisure Family
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Great stay.
Peter
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
This was a lovely hotel. The room was the biggest we had in our entire Japan holiday and very comfortable. All hotel facilities were excellent and the breakfast buffet was outstanding. Could not fault the experience of staying here in any way.
DOV
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
The location of the hotel is in an excellent place with proximity to the central castle in the city.
Yael
6.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Great location close to all attractions. Reception staff is excellent and courteous. Too bad staff at breakfast is unpleasant and unhelpful. When expressed concern about an allergy , response was that this is what they have.
The hotel is located in an old building that was renovated and they kept the charm of the old place.
.
Read More
George
Friends and Family
10.0
/10
Reviewed 60 week(s) ago
Hotels.com verified review
Beautiful hotel and very kind staff
Paul
with Friends
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Historic property, incredibly helpful & friendly staff, very comfortable and clean. The breakfast buffet was great, as well as the attached coffee shop. Onsen was lovely, I have tattoos and emailed the property beforehand to make sure that was fine. Very close to the sights, would recommend!
Michelle
Leisure Family
10.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
I was totally impressed by the quality and tastefulness of the hotel. It was lovely!
Takeshi
Friends and Family
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
I was happy to stay one night at the Matsumoto Hotel in Kagetsu.
Everything was good, but the room smelled like an old hotel.
It has a great location, excellent breakfast and friendly English-speaking staff.
Number of reviews per page
20
40