Prince Smart Inn Ebisu

Central yet quiet location. Had all that we needed for pleasant stay. The light breakfast was great as we started our days of sightseeing!

This was a no frills property relatively close to Ebisu train station. There is also shopping amd restaurants nearby. Using the GO taxi app was a bit unreliable as the GPS did not direct drivers to the front of the hotel. The included breakfast was simple but tasty.

Breakfast and wifi being included was a nice touch

Room was small! Bed v comfortable. Little choice for breakfast. Nice area.

Nothing special, rooms are very small. Expensive for what you get

Overall, a great place to stay in Ebisu for tourists: convenient location with restaurants, convenience stores and Yamanote train station nearby; clean room; and basic but tasty continental breakfast. A bit pricey, but the location is worth it.

Loved it

Nice place. Cheap parking

The main reasons for the poor review were because the walls looked dirty and scratched up in our room and the breakfast wasn’t very good compared to 7/11 snacks. Loved the location and view from our room but this hotel is in poorer condition than the other places we payed a little more to stay at in Tokyo which I suppose makes sense. It would make a big difference if they kept up on maintenance.

We had the best time in Ebisu. The hotel was an excellent location, clean, comfortable and the staff was beyond kind. I’d happily go back!

free breakfast was good

I love that it was right next to the train station

great staff, room was great as well, 10/10 in my opinión, near lots of food options and it’s close to a train station that takes you wherever you want to go in tokyo 👍

Review from a family with 5yo - room with two bedroom still very small. So even open the luggage was a challenge. The room amenities in overall they are fine, so you can get some rest - good beds, good AC and good bath. Again the only "issue" here is the size of the whole room. Other than that, the property and location is ideal. Metro is close and several restaurants around

Room was quite small for the price and location wasnt as good or as close to the train station as ai thought

Great location.

Love to stay here. Awesome location in Ebisu. Modern facilities. Comfortable beds.

We've travelled all over Japan and stayed at a variety of spots including hostels, inns, hotels, ryokans and resorts. Unfortunately, this is, by far, the worst hotel we've experienced in Japan, to-date. The first issue is the lack of service. Prince likely takes its "Smart" name by leaning into technology...and angle that's become outdated as many of its features are now available in other hotels of all price ranges. They only offer auto-check-in/out kiosks. The hotel floors we had access to (B1 for laundry, 2F for vending machine, and 4F for our floor) all consistently smelled like deep-fry. The rooms were so dusty that it triggered a serious allergic reaction on several nights. The hotel included breakfast, but we visited at different hours thru out our stay and witnessed items being "sold out" only to be re-added shortly after. Above all, the two worst aspects of the Prince are their unwillingness to store luggage, and their taxi hailing service. Taxis must be booked via a QR code on their lobby smart TV screen w/ a min 3hr advance booking time. If you're urgently in need of a taxi like we were, don't count on their staff helping - they're reluctant to engage in ANY form of interaction with customers. Rooms are extremely small, so if you still plan to stay here, it's going to be for the location, and truthfully, nothing else. Will not be returning/recommending this spot to anyone.

I really enjoyed the property. Staff was helpful and just overall great stay.

Great hotel!