Shinanoki Ichinoyu

The room was superb, comfy and spacious. Private onsen just made it better. Dinner was sumptuous and breakfast too. The hotel staff were polite and helpful.

Large clean spacious room. Loved the private hot spring. Delicious traditional breakfast!

This is further out from Hakone than I expected but the hotel is lovely. It’s a little run down and could do with sprucing up a bit but we enjoyed our stay. The staff are very friendly and the food was lovely. Buses run regularly to attractions in the area from just outside the hotel

We had an amazing experience staying here. The room we stayed in was clean and spacious and the private onsen was an added bonus. The shabu shabu dinner was one of the best meals we had on our entire trip and the service from staff was great. Overall I would highly recommend this place for anyone staying in Hakone!

Nice to have a private onsen but cobwebs and mold around it. Didn’t feel clean enough for me to go in. Public onsen, same thing. Moldy walls.

The onsens were very nice. One of the best ive stayed at.

Good service

We stayed one night in a separated room with private open-air bath (non-smoking) for an anniversary trip, and it was an absolute pleasure. The room itself was two floors, spacious, scrupulously clean, with a bedroom area above and a lounge area below. The lounge was equipped with a large pit-style kotatsu that we enjoyed between baths. The room's private hot spring bath was in a little area behind the room, surrounded by little trees and enclosed by wooden walls. It was very large compared to other private room baths we've had, and easily fit both of us in full recline with plenty of room to spare. The continuously circulated hot spring water itself was cooled to a very pleasant 42 degrees C or so. We took around seven or eight baths. The only small negative point of the bath was that it had a slight chlorine note that covered up the usual sulphur, but the onsen had their required certificate that verified the water as genuinely volcanic and gave its mineral breakdown, so it wasn't like they were covering anything up. The included six-course dinner and breakfast were delicious, though not the full, elaborate kaiseki style that some other places do (for a much higher price point). In consideration of the ongoing COVID-19 pandemic, all ordering was done via a smartphone website that opened when we scanned a QR code at our table. The website offered both an English and Japanese interface. English spoken by the front desk was adequate. Overall, an excellent place!

It is a great hotel, the whole family loved the private open air bath so much. The meals were great too.

Located in a quiet area, we particularly like the large Japanese style rooms and private onsen. The shabu shabu dinner provided was of good quality and substantial but breakfast was a bit disappointing. The property is a little dated, and most amenities like bedding material smelled musty and worn out. The toilet was a let down as it hasn't been properly cleaned as urine stains and smell is clearly evident. Like most traditional ryokans, yukata robes was provided during our stay, however however the outer warmer/jacket had dirty tissues left in the pockets, evidently these haven't been cleaned or washed, which I find rather disgusting and put paid to us wanting to wear them to dinner. Thankfully the private onsen itself seems recently refurbished and appears clean. For the price and location, however, this property is unbeatable value as most ryokans with private onsen would be much pricier around this area. It's a shame that they let their housekeeping down. A little more care and attention would have made a huge difference.

A good place and is opposite bus stop so it is easy to get around. The dinner was amazing.

We had an amazing experience. The private onsen in the room was absolutely a must and something worth indulging on, it sent us straight to deep relaxation and rest after a tiring week of backpacking. The multi-course dinner and breakfast included were well worth the extra price; they were well prepared and delicious to put it simply and the service was also amazing. As an added bonus, staying here also allows us to use the public onsens at many other ryokans around the area. The only complain we have is that the reception staff were rather unwelcoming to say the least. We called to ask if we could check out 10 minutes late, and were coldly told that we'd be charged an extra 1000 yen, which we accept and understand as punctuality is one of the things we love about Japan, so we rushed out just in the nick of time and had to wait a little over 10 minutes anyways to be able to check out, which didn't quite make sense to us since it seemed like such a pressing issue when we called. Apart from that, everything else was as we had hoped and some were beyond our expectations.

The meals they provided were so good, and the room was spacious and comfortable. The private open-air bath attached to our room was exactly what we were looking for!

Loved it. My best part of Japan

Nice ryokan with pte onsen. Good for those who wanted privacy. Able to experience tradition Japanese breakfast as well as shabu shabu dinner after a soak in onsen. Down side is their toilet smell, though it looks clean. Maybe is due to lack of ventilation.

Very large rooms and the private bath is amazing. The dinner and breakfast services were also great. Good food and even better staff. Also easily accessible by bus

Great stay but location is far from the town Breakfast shd have more choice

The room is perfect for 2, the private bath is very well placed with good privacy. The food was ok but we only had breakfast so it wouldn’t be fair to judge by that alone. Only thing is the wifi was slightly unstable.

My sister and I spend one night with full board option .. dinner was ok but the breakfast next morning was amazingly good, it was so yummy. Bed was very very comfortable, we also love the private hot spring access so we could be nude from our room and jump into the hot spring.. I will say the only thing I did not like is the odor of bathroom, that could use some improvements.

The food they provide was amazing. comfortable bed