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Hotel Alma
Hotels
7.8
/10
Pleasant
75 reviews
What Guests Say About Their Stay
Natalia
10.0
/ 10
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Marina
10.0
/ 10
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Verified traveler
10.0
/ 10
Great location, service and food. We've been there twice and would return again.
In the Area
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4A Koshkunov St, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050010
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Read More
Available Room Types in Hotel Alma
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What's around Hotel Alma
4A Koshkunov St, Almaty Airport Transfer, Almaty Qalasy, Kazakhstan, 050010
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Discover More About Hotel Alma
Location
Hotel Alma is located in area / city Almaty Airport Transfer.
About Hotel Alma
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel Alma is the right place to stay.
All facilities in Hotel Alma
Others
Hotel Services
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Parking
- Banquet
- Smoking area
- Terrace
Things to Do
- Indoor pool
- Garden
- Steam room
Public Facilities
- Others
- Safety deposit box
- Elevator
Food and Drinks
- Bar
- Breakfast
Business Facilities
- Conference room
- Conference rooms
Sports and Recreations
- Fitness center
- Billiard
Connectivity
- Free WiFi
Accessibilty
- Accessible parking
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hotel Alma
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for continental breakfast: approximately KZT 3500 for adults and KZT 3500 for children
- Airport shuttle fee: KZT 7000 per vehicle (one-way)
- Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Alma | 34 |
Number of floors in Hotel Alma | 5 |
Another facilities in Hotel Alma | Tours, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist |
Frequently asked question in Hotel Alma
What are available facilities at Hotel Alma?
There are top facilites at Hotel Alma such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Alma?
The standard check-in time at Hotel Alma is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Hotel Alma provide breakfast?
Yes, Hotel Alma provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel Alma have?
Hotel Alma is a 3.5-star hotel.
How many floors does Hotel Alma have?
Hotel Alma has 5 floors.
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More Reviews from Other Guests in Hotel Alma
Overall Ratings & Reviews Hotel Alma
Traveloka (2)
Other sources (73)
7.8
Pleasant
From 73 reviews
Cleanliness
8.6
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Alma
Number of reviews per page
20
40
Top reviews
SVITLANA
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything is excellent
Brendan
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
An awesome place to stay. Very handy to transport..just across the square.
Thomas
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Lovely hotel and nice breakfast :)
Arun
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Good
Ahmadhon
2.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
HORRIBLE & INCOMPETENT STAFF!!!!
CHEAP & WORTHLESS BREAKFAST!!! They would be better off rather than offering such a cheap & worthless breakfast!
I booked a premium suite. The whole suite was smelling like a sewage which means their sewage system is NOT working properly.
When checking in in the evening I told them that I'd be in a hurry in the morning & I need my invoice & all papers prepared. NOTHING was done, the receptionist WAS horrible. INCOMPETENT & STUPID!!!!
Read More
SACHIN
Leisure with Friends
6.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Room was large with view and air-conditioning
Elena
2.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
Read More
JONATHAN
4.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
Yan
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Very nice hotel for the money
Yan
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Very nice, clean and friendly staff
marina
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Very nice and affordable! Attentive staff, perfect location.
Konstantin
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Great location, great personal
Verified traveler
8.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
The hotel charges a tourist tax. Otherwise decent hotel.
julian
4.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
Aside from one helpful employee, all others I dealt with were indifferent and uninterested.
Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities.
The location of this hotel is good, but that is all
Robert
Leisure
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
This place is a joy to stay at....great staff
Li Qi
6.0
/10
Reviewed 131 week(s) ago
Hotels.com verified review
Peobably a 2 star rather than 3 star hotel. You get what you paid for i guess. The pipes in the toilet leaked a bit, the air conditioning turns on when the plug is inserted (frayed plug) but remote control does not work. Musty smell from the cupboard. Woemrn carpets. Very near to Kok Tobe gondola station and there are some eating options nearby too.
Read More
Natalia
Business and Leisure Family
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Marina
Business
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Yury
8.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Everything was OK
Verified traveler
Business
10.0
/10
Reviewed 147 week(s) ago
Hotels.com verified review
Great location, service and food. We've been there twice and would return again.
Number of reviews per page
20
40
Ready to make up your mind?
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Alma
Traveloka (2)
Other sources (73)
7.8
Pleasant
From 73 reviews
Cleanliness
8.6
Room Comfort
8.0
Service and Facilites
8.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Hotel Alma
Number of reviews per page
20
40
Top reviews
SVITLANA
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Everything is excellent
Brendan
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
An awesome place to stay. Very handy to transport..just across the square.
Thomas
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Lovely hotel and nice breakfast :)
Arun
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Good
Ahmadhon
2.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
HORRIBLE & INCOMPETENT STAFF!!!!
CHEAP & WORTHLESS BREAKFAST!!! They would be better off rather than offering such a cheap & worthless breakfast!
I booked a premium suite. The whole suite was smelling like a sewage which means their sewage system is NOT working properly.
When checking in in the evening I told them that I'd be in a hurry in the morning & I need my invoice & all papers prepared. NOTHING was done, the receptionist WAS horrible. INCOMPETENT & STUPID!!!!
Read More
SACHIN
Leisure with Friends
6.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Room was large with view and air-conditioning
Elena
2.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
I had to switch room 3 times. In the first one safe was missing. In the second there was something on the bathroom ceiling looking like mold and causing me respiratory issues as soon as I entered the room. The third room was ok, but shower curtain didn't cover all length of bathtub, and water was leaking on the floor. Also they do repairs all night long, move furniture. One night I couldn't sleep at all because of sounds. Breakfast hours can be cut any day if dining area is reserved for a party. Very strange hotel.
Read More
JONATHAN
4.0
/10
Reviewed 84 week(s) ago
Hotels.com verified review
Probably the rudest staff experience I’ve had in a hotel. Basic amenities but clean and quiet part of town. They make you pay cash so possibly illegal.
Yan
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Very nice hotel for the money
Yan
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Very nice, clean and friendly staff
marina
10.0
/10
Reviewed 107 week(s) ago
Expedia Group verified review
Very nice and affordable! Attentive staff, perfect location.
Konstantin
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Great location, great personal
Verified traveler
8.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
The hotel charges a tourist tax. Otherwise decent hotel.
julian
4.0
/10
Reviewed 127 week(s) ago
Hotels.com verified review
Aside from one helpful employee, all others I dealt with were indifferent and uninterested.
Whilst, for the cost I didn't expect 5 star, there were far too shortcomings in the facilities.
The location of this hotel is good, but that is all
Robert
Leisure
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
This place is a joy to stay at....great staff
Li Qi
6.0
/10
Reviewed 131 week(s) ago
Hotels.com verified review
Peobably a 2 star rather than 3 star hotel. You get what you paid for i guess. The pipes in the toilet leaked a bit, the air conditioning turns on when the plug is inserted (frayed plug) but remote control does not work. Musty smell from the cupboard. Woemrn carpets. Very near to Kok Tobe gondola station and there are some eating options nearby too.
Read More
Natalia
Business and Leisure Family
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
We stayed at Alma for 1 week and were pleased with everything. The hotel is very clean, the staff is accommodating, location is fantastic - central to everything, breakfast is delicious. We will definitely stay here again if an opportunity arises.
Marina
Business
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
My mother stayed at this hotel for about 2 weeks. I am very grateful to all the employees for going above and beyond to help her. Great place and convenient location.
Yury
8.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Everything was OK
Verified traveler
Business
10.0
/10
Reviewed 147 week(s) ago
Hotels.com verified review
Great location, service and food. We've been there twice and would return again.
Number of reviews per page
20
40