All Star Hotel Melaka

Pleasant stay for this time. Ground floor, WiFi 👍 Aircond 👍

We had a terrible experience during our check in. The room smelled like cigarette, the beds are not comfortable, and the location is not good.

We were four people and booked two rooms and paid fully online. We booked the rooms in the afternoon as we were going to melaka from kuala lumpur. Around 8:00pm I phoned the hotel to inform them that we would check in after midnight. Their language was poor and I was still talking to them when they hang up the call. I tried to call again five times and they won't answer. When we arrived at the hotel around 1:00 am we asked to do check in. They told us that there is only one room available. That was confusing because we booked two rooms and paid fully online and phoned them up multiple times to inform them of our late check in. We spent 15 min to talk to the front desk about it, and I was already looking in my phone for another nearby hotel. At the end they told us that they have another room available. It was annoying and incontinent. Will never ever book in this hotel again.

No Meal. Near by with shop lot and light industry. Finding food is not difficult.

Water shampoo soap is not available, room smelly with cigarette smoke.

Spring bed sounds and is not comfortable. There is no remote control for television.

Very good with comfortable rooms and car park.

Less satisfactory. Iron and water heater is not very satisfactory.