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  5. Chinatown(89 hotel)
  6. Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts

Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts

Jalan Tun Tan Cheng Lock, , Chinatown, Kuala Lumpur, Kuala Lumpur, Malaysia, 50500
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According to 312 guests
16 guests talked about strategic locationStrategic location and good services
Maria H. A.
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Based on 681 traveler reviews
24-Hour Front Desk

Nearby attractions
Chinatown / Petaling Street
(0.19 km)
Guan Di Temple
(0.30 km)
Plaza Rakyat LRT Station
(0.33 km)
Central Market
(0.42 km)
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Review by Traveloka users

Based on 171 reviews

Very Good
Show reviews that mention...
- Shopping & Culinary
Staff are helpful. ... especially Coffee House front office and housekeeping. Ina at coffee always with smile. Rozie front office no doubt she busy but handle my request professionally. Housekeeping staff are helpful and I can say the cleanliness are perfect. Good job ...
- Business travel
The service very bad because no air con from start check-in (1:15 pm) until 9:30 pm. Just imagine stay in the room without air con. I've ready reported this.
- Medical Travel
The room is smelly. Carpet is smelly and sticky. No electricity from 2am to 6am without prior notice. When we came back after dinner at 10pm, we found a piece of paper to inform us. However, the light isn't on until 8-9am. The staff isn't friendly. When I was bringing my mum (who is in her 70s) to go the toilet, the cleaner and security were being rude. He literally shouted at us when we went to the wrong place. I would not recommend anyone to stay in this hotel.
- Backpacking
So far it's very good. just little bit disappointed about shower. need to check/service.
- Business travel
Comfortable with the room and the still have to request towel for my room.
- Shopping & Culinary
We booked for doubled room but they gave us the twin type. Very disappointed.
- Business travel
Been coming back to stay at the hotel for awhile. The location and surrounding amenities makes it convenient for business travellers who will be in town for just a few days or so.
- Business travel
Helpful staff. Food is average.
- Family vacation
Good. Easy access to tourism places.
- Business travel
Most of the great choice for business travel.
Based on
681 reviews
Review from
Solo travel51
Friends getaway89
Rating Result
Very Bad
Very Good
The physical look of the hotel is fine, average. However what really disappoints me is that they don't provide basic toiletries! They don't have a toothbrush, toothpaste, sleepers, even towels they forgot to put it inside my room! Breakfast is average. Not much. Basic nasi lamak, bread and eggs. Room is dirty, bed is dusty, carpet is stained and dirty. The toilet basin is dirty as well! Not worth the money either your staying alone or with family. My room is located beside the MRT line so I cant sleep and its very noisy!
Business - Oct 1, 2017
Buddhika W
Customer service is low , great location , food is not good, hotel room is average, plenty of shopping around the hotel. Not enough employees to serve the customers. Some of the room facilities not working properly
Friends getaway - Sep 10, 2017
Jiayi X
Great location Spacious Room
Love the location of this hotel. One minute walk away from the popular Chinatown with great food. The room is big enough for a queen size bed. We requested to add another bed and there is still plenty room to move about. Great for family with children.
Family - Sep 9, 2017
Muthurajanathan S
Hotel closer to railway station and City limits
I just did a Check in by 9AM. Mr. Ali who was at the reception with a smiling face welcomed us and provided Early Check in free of charge where the usual Check in time is 1PM. We are totally happy and we have been upgraded to Deluxe room. His way of handling matters and gestures and greetings made us happy though we are tired after a long flight travelling from previous day night. Hats off Sir. We will be having a memorable stay at this Property for next 4 days. Breakfast spread was awesome. It was a buffet which had variety of Indian, Malysian and Western at the Coffee Shop (Main Restaurant) Rooms are good and spacious but it is time to go for a room renovation. Regards Saras
Business - Sep 7, 2017
KL trip
Stayed in Ancasa with family and friends. Good location. Good rooms. It was great that they accommodated us on the same floor as we booked 4 rooms all together. One thing I noticed was we were booked in a room in front of a room with a broken door that is always half open and looks so creepy. The place were a little bit old. Carpets and curtains in the room were a bit dusty, and couldn't help myself but sneeze all the time with my allergic rhinitis. Staff were really friendly. Breakfast was good. But overall, enjoyed my stay in Kuala Lumpur.
Family - Sep 5, 2017
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Hotel facility


Hotel policy

  • In-room Facilities
    • Bathrobe
    • Bathtub
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Refrigerator
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Coffee shop
    • Elevator
    • 24-hour room service
    • Restaurant
    • Breakfast restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • A la carte dinner
    • A la carte lunch
    • Bar
    • Breakfast
    • Buffet breakfast
    • Buffet dinner
    • Buffet lunch
    • Set menu dinner
    • Set menu lunch
  • Hotel Services
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Newspaper in lobby
    • Tours
  • Nearby Facilities
    • ATM/Banking
    • Beauty salon
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Accessibilty
    • Access friendly
    • Accessibility equipment
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Wheelchair accessible
  • General
    • AC
    • Ballroom
    • Connecting rooms
    • Family room
    • Non-smoking room
    • Smoke free
  • Things to Do
    • Fitness center
    • Massage
    • Spa
    • Hot tub
  • Transportation
    • Airport transfer
    • Limited parking
    • Parking with surcharge
    • Shopping center shuttle
  • Business Facilities
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Connectivity
    • LAN Internet
    • WiFi in public area with surcharge

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Staying at Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts is a good choice when you are visiting Chinatown.

    The hotel is located only 0.93 km away from Hang Tuah Station.

    This hotel is very easy to find since it is strategically positioned close to public facilities.

    About Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts

    Whether you are planning an event or other special occasions, Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts is a great choice for you with a large and well-equipped function room to suit your requirements.

    Have fun with various entertaining facilities for you and the whole family at Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts, a wonderful accommodation for your family holiday.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts.

    The hotel’s fitness center is a must-try during your stay here.

    Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts is a hotel with great comfort and excellent service according to most hotel's guests.

    With all facilities offered, Ancasa Hotel & Spa Kuala Lumpur by Ancasa Hotels & Resorts is the right place to stay.

    You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
    Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.