Astana Wing, Riverside Majestic Hotel

Hotels
8.4
/10
Very Good
299 reviews

What Guests Say About Their Stay

Risya H.
9.7
/ 10
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
See original
Iz
10.0
/ 10
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Glenn
10.0
/ 10
Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
donald ian george
10.0
/ 10
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
In the Area
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Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756

Main Facilities

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This accommodation offers:
Outdoor pool
Bar
Swimming pool
Fitness center
Restaurant
Wheelchair accessible
AC
Disabled access friendly
24-hour Receptionist
note: hotel was previously named Astana Wing - Riverside Majestic Hotel Staying at Astana Wing, Riverside Majestic Hotel is a good choice when you are visiting Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Astana Wing, Riverside Majestic Hotel

Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756
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Lobby Astana Wing, Riverside Majestic Hotel
Lobby 2 Astana Wing, Riverside Majestic Hotel

Discover More About Astana Wing, Riverside Majestic Hotel

Overview of Astana Wing, Riverside Majestic Hotel

Astana Wing, Riverside Majestic Hotel offers a charming riverside retreat with a blend of modern comfort and local elegance. The hotel's design reflects the vibrant culture of Malaysia, creating a welcoming and relaxed atmosphere for all guests. Situated along the river, the neighbourhood provides a mix of tranquility and accessibility, with nearby landmarks offering a glimpse into the region's rich heritage.

Getting around is easy, with convenient access to public transport options that connect you to major city areas. Whether you're looking to explore historical sites or enjoy the bustling city life, Astana Wing, Riverside Majestic Hotel serves as an ideal base. The hotel distinguishes itself through its commitment to providing both comfort and convenience, ensuring a memorable stay for every traveller.

Astana Wing, Riverside Majestic Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Astana Wing, Riverside Majestic Hotel Facilities

Featuring 241 rooms in total, Astana Wing, Riverside Majestic Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and child-friendly facilities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising and relaxing. Leisure travellers can unwind by the riverside and enjoy the serene surroundings.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed with comfort in mind, featuring reliable Wi-Fi, a functional workspace, plush bedding, and modern bathrooms. In-room conveniences ensure that guests have everything they need for a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Astana Wing, Riverside Majestic Hotel

Expect a vibrant yet relaxed ambience at Astana Wing, Riverside Majestic Hotel. The mornings are typically peaceful, with guests enjoying breakfast by the river. Evenings bring a social atmosphere to the common spaces, where travellers can mingle and share their experiences. The hotel often offers activities and tours that allow guests to explore the local area and immerse themselves in the culture.

For a smooth check-in, have your booking confirmation and identification ready. It's always a good idea to familiarise yourself with local customs and etiquette to ensure a respectful and enjoyable stay. Remember to try the local cuisine and explore the nearby attractions for an authentic experience.

How to Get to Astana Wing, Riverside Majestic Hotel

The hotel is accessible from a major international airport nearby, making it convenient for international travellers. From the airport, you can expect a journey of around 30-60 minutes by taxi to reach the hotel. Affordable bus connections to the city centre are also available, providing a budget-friendly option for getting around.

Food Near Astana Wing, Riverside Majestic Hotel

The hotel provides options for breakfast, allowing you to start your day with a satisfying meal. Some rooms may include kitchen or self-catering facilities, giving you the flexibility to prepare your own meals. Nearby, you'll find a variety of cafs, restaurants, and convenience stores offering a range of culinary delights.

Be sure to try local dishes and snacks that represent the region's unique flavours. From budget-friendly street food to mid-range restaurant options, there's something to suit every palate. Don't miss the opportunity to sample the local delicacies and immerse yourself in the culinary culture.

Things to Do Around Astana Wing, Riverside Majestic Hotel

The area surrounding Astana Wing, Riverside Majestic Hotel is rich in attractions and cultural spots. Explore a historic temple nearby, offering a glimpse into the region's spiritual heritage. Visit a lively night market for a taste of local life and a chance to sample street food. Enjoy a relaxing stroll through a riverside park, taking in the scenic views and tranquil atmosphere.

For a one-day walkable highlights tour, start with the historic temple, then head to the riverside park for a leisurely walk, and finish at the night market for an evening of food and entertainment. For a two-day extended stay, consider visiting a local museum or taking a day trip to a nearby cultural village. There are plenty of activities to keep you entertained both during the day and in the evening.

Why Astana Wing, Riverside Majestic Hotel is Popular Among Travellers

Astana Wing, Riverside Majestic Hotel is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value for money, providing a unique and memorable experience for every guest.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a river view for a more scenic experience. When packing, remember to bring lightweight clothing suitable for the tropical climate, as well as any necessary adaptors for your electronic devices. It's also a good idea to learn a few basic phrases in the local language to enhance your interactions with the community.

Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites. The common languages spoken in the area are English and Malay, so communication should be relatively easy. Always be mindful of your belongings and take necessary safety precautions to ensure a secure and enjoyable stay.

Best Time to Stay at Astana Wing, Riverside Majestic Hotel

The best time to stay at Astana Wing, Riverside Majestic Hotel depends on your preferences. The peak season typically occurs during the summer months, offering warm weather and plenty of sunshine. However, this is also the busiest time of year, with higher prices and more crowds. The off-peak season, during the shoulder months, offers a quieter and more budget-friendly experience.

Consider planning your visit around local events, festivals, or holidays to immerse yourself in the culture. For budget-conscious travellers, the quieter times of year offer the best deals and a more relaxed atmosphere. Be sure to check the weather forecast and pack accordingly, as the climate can vary throughout the year.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Astana Wing, Riverside Majestic Hotel

Fitness Center Astana Wing, Riverside Majestic Hotel
Fitness Center
Functional Hall Astana Wing, Riverside Majestic Hotel
Functional Hall
Lobby Astana Wing, Riverside Majestic Hotel
Lobby
Exterior Astana Wing, Riverside Majestic Hotel
Exterior
Bedroom Astana Wing, Riverside Majestic Hotel
Bedroom

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

General

  • AC
  • Swimming pool

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Astana Wing, Riverside Majestic Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Astana Wing, Riverside Majestic Hotel
241
Number of floors in Astana Wing, Riverside Majestic Hotel
19
Another facilities in Astana Wing, Riverside Majestic Hotel
Bathrobe, Cable TV, Desk, In-room safe, Shower

Frequently asked question in Astana Wing, Riverside Majestic Hotel

What is normal check-in & check-out time at Astana Wing, Riverside Majestic Hotel?
The standard check-in time at Astana Wing, Riverside Majestic Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
How many stars does Astana Wing, Riverside Majestic Hotel have?
Astana Wing, Riverside Majestic Hotel is a 4.0-star hotel.
How many floors does Astana Wing, Riverside Majestic Hotel have?
Astana Wing, Riverside Majestic Hotel has 19 floors.
How many rooms does Astana Wing, Riverside Majestic Hotel have?
Astana Wing, Riverside Majestic Hotel has 241 rooms in total.
Is there parking at Astana Wing, Riverside Majestic Hotel?
Yes, Astana Wing, Riverside Majestic Hotel provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Astana Wing, Riverside Majestic Hotel

8.7
Very Good
From 168 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.8

People often mention about Astana Wing, Riverside Majestic Hotel
All
Distance to City Center (12)
Bathroom (12)
Surroundings (11)
Ambiance (10)
Taste (9)
Accessibility (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Wifi (6)
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Most Recent
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Traveler Reviews Astana Wing, Riverside Majestic Hotel

Number of reviews per page
20
40
Customer reviews
Genia S.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 1 day(s) ago
The room did not clean properly, the towel are stained. There was no handsoap in the sink. The room looked like cheap chain hotel
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Muhammad T. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Happy to stay here for 5 days..
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K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 21 week(s) ago
No towels were provided, and I had to wait for 1–2 hours. I followed up several times, but was told the towels were still at the laundry and not ready yet. The air conditioner also kept switching off by itself multiple times. I informed the staff, but they seemed used to receiving the same feedback.
Find this review helpful?
A***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Great location to stay in Kuching near the Waterfront.
Find this review helpful?
Nuraini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Overall nice. Next time come back here again.
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c***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Nice breakfast, good location, clean.
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S***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 30 week(s) ago
Hotel staff is not very responsive, not very clean, not hygienic and staff is not very friendly
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B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
Receptionist is not respectful, room cleaner is not good, complaints are not responded to
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1 people find it helpful
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
The restaurant is ok, the receptionist is not good, no respect. The bathroom is clean, the sink is clogged.
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Tien M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 40 week(s) ago
i searched for accessible hotel and found out this hotel. but when I arrived, its not full accessed. as a wheelchair user, i am dissapoint that there are stairs to bath room, swimming pool, restaurant in 3rd fl and 18 flm even there is car, parked in the accesible road. hotel can be bettter by providing ramp, so i can recommend to disability communities.
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Risya H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
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j***y
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 51 week(s) ago
Very poor housekeeping staffs and reception staffs. Housekeeping staffs were the worst and made us wait for two hours with excuse of cleaning cleaning and still cleaning. Reception staff gave a room to the customer who came after us. Room view not as good as given in the pictures. Despite being requested, still not of satisfactory. The price given is not reasonable. View from the lobby to the waterfront is the only plus. But even the lobby has faulty air conditioner and we were forced to wait in sweat. In a nutshell; Indah Khabar dari rupa
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M***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 54 week(s) ago
I stayed at this hotel for 4 days 3 nights. 1. The first night, towels were not provided, when informed by the hotel, it took almost 40 minutes for them to be delivered, even after I called the second time. 2. The second night, the towels were not changed, even though the room was all nicely packed, had to call the hotel back. 3. On the morning before the third night, I sent a message to the hotel to make sure the room was packed and that the incident on those two nights would not happen again. 4 On the third night, soap is not given. The Riverside Hotel management, you must do something with your staff, the room service is very bad.
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Syaiful R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
The hotel near to many city attractions, so I only need to walk.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Strategic location & hotel surrounding easy to find the food.
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Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Nice. Clean. The location is the best, staff helpful, food good, and the room is big.
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Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
I like all about this hotel. Love love love
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tjung p. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
First came in, the toilet could not flush. Then there were no towels, but the staff was very friendly, and I very much enjoyed the very comfortable room, so I give 5 stars.
Find this review helpful?
Desmond S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
1. The pillow was thick and hard. 2. The bathroom sink was clogged. Despite maintenance coming to pump it, it clogged again. 3. Room keycard has to be reset multiple times, allegedly because it came into contact with a phone, which never happened at my other hotel stay. 4. Some issue with towel supply as it was outsourced for cleaning, so it was slow to restock. There was no towel in the pool counter one morning, so I had to go up again to the room to get ours. Everything else is excellent. Happy to see locals being employed and not foreigners.
Read More
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S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 71 week(s) ago
The room is spacious, booking a superior room gets an executive river view, very close to the waterfront, varied breakfast, wifi 👍🏼, shower🚿, you can leave luggage even after checking out if you want to go around the city, subject to a Malaysia Tourism charge of 10 RM per night. The only drawback is that the amenities do not provide toothbrush and paste.
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Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Astana Wing, Riverside Majestic Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 168 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.8

People often mention about Astana Wing, Riverside Majestic Hotel
All
Distance to City Center (12)
Bathroom (12)
Surroundings (11)
Ambiance (10)
Taste (9)
Accessibility (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Wifi (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Astana Wing, Riverside Majestic Hotel

Number of reviews per page
20
40
Customer reviews
Genia S.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 1 day(s) ago
The room did not clean properly, the towel are stained. There was no handsoap in the sink. The room looked like cheap chain hotel
Find this review helpful?
Muhammad T. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Happy to stay here for 5 days..
Find this review helpful?
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 21 week(s) ago
No towels were provided, and I had to wait for 1–2 hours. I followed up several times, but was told the towels were still at the laundry and not ready yet. The air conditioner also kept switching off by itself multiple times. I informed the staff, but they seemed used to receiving the same feedback.
Find this review helpful?
A***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Great location to stay in Kuching near the Waterfront.
Find this review helpful?
Nuraini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Overall nice. Next time come back here again.
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c***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Nice breakfast, good location, clean.
Find this review helpful?
S***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 30 week(s) ago
Hotel staff is not very responsive, not very clean, not hygienic and staff is not very friendly
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Find this review helpful?
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
Receptionist is not respectful, room cleaner is not good, complaints are not responded to
Translated by Google Icon
See original
1 people find it helpful
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
The restaurant is ok, the receptionist is not good, no respect. The bathroom is clean, the sink is clogged.
Translated by Google Icon
See original
Find this review helpful?
Tien M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 40 week(s) ago
i searched for accessible hotel and found out this hotel. but when I arrived, its not full accessed. as a wheelchair user, i am dissapoint that there are stairs to bath room, swimming pool, restaurant in 3rd fl and 18 flm even there is car, parked in the accesible road. hotel can be bettter by providing ramp, so i can recommend to disability communities.
Read More
Find this review helpful?
Profile Picture
Risya H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
Translated by Google Icon
See original
Find this review helpful?
j***y
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 51 week(s) ago
Very poor housekeeping staffs and reception staffs. Housekeeping staffs were the worst and made us wait for two hours with excuse of cleaning cleaning and still cleaning. Reception staff gave a room to the customer who came after us. Room view not as good as given in the pictures. Despite being requested, still not of satisfactory. The price given is not reasonable. View from the lobby to the waterfront is the only plus. But even the lobby has faulty air conditioner and we were forced to wait in sweat. In a nutshell; Indah Khabar dari rupa
Read More
Find this review helpful?
M***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 54 week(s) ago
I stayed at this hotel for 4 days 3 nights. 1. The first night, towels were not provided, when informed by the hotel, it took almost 40 minutes for them to be delivered, even after I called the second time. 2. The second night, the towels were not changed, even though the room was all nicely packed, had to call the hotel back. 3. On the morning before the third night, I sent a message to the hotel to make sure the room was packed and that the incident on those two nights would not happen again. 4 On the third night, soap is not given. The Riverside Hotel management, you must do something with your staff, the room service is very bad.
Read More
Translated by Google Icon
See original
Find this review helpful?
Syaiful R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
The hotel near to many city attractions, so I only need to walk.
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Strategic location & hotel surrounding easy to find the food.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Nice. Clean. The location is the best, staff helpful, food good, and the room is big.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
I like all about this hotel. Love love love
Find this review helpful?
Profile Picture
tjung p. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
First came in, the toilet could not flush. Then there were no towels, but the staff was very friendly, and I very much enjoyed the very comfortable room, so I give 5 stars.
Find this review helpful?
Desmond S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
1. The pillow was thick and hard. 2. The bathroom sink was clogged. Despite maintenance coming to pump it, it clogged again. 3. Room keycard has to be reset multiple times, allegedly because it came into contact with a phone, which never happened at my other hotel stay. 4. Some issue with towel supply as it was outsourced for cleaning, so it was slow to restock. There was no towel in the pool counter one morning, so I had to go up again to the room to get ours. Everything else is excellent. Happy to see locals being employed and not foreigners.
Read More
Find this review helpful?
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 71 week(s) ago
The room is spacious, booking a superior room gets an executive river view, very close to the waterfront, varied breakfast, wifi 👍🏼, shower🚿, you can leave luggage even after checking out if you want to go around the city, subject to a Malaysia Tourism charge of 10 RM per night. The only drawback is that the amenities do not provide toothbrush and paste.
Read More
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See original
Find this review helpful?
Number of reviews per page
20
40