Best Service Suites at Times Square

Hotels
5.0
/10
Fair
51 reviews

What Guests Say About Their Stay

AMINAH
10.0
/ 10
I am satisfied with the service given by Mr Abdul Karim the hotel agent that made our stay in the hotel very comfortable and looking forward to stay in the Times Square Hotel service apatment.
Leonie
10.0
/ 10
We were fortunately lucky to have Karim who waited for us to arrive, to hand over the cards, we were over an hour late due to our flight being delayed an hour. We also had to leave at 5.30 in the morning and he was there to refund our deposit when we handed him back the swipe cards. We had no problems and enjoyed the privacy of not having to hand back the keys every time we left our room.
In the Area
See Map
1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Best Service Suites at Times Square is located in area / city Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Best Service Suites at Times Square

Discover More Places
1 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Others Best Service Suites at Times Square
Others 2 Best Service Suites at Times Square

Discover More About Best Service Suites at Times Square

Location


Best Service Suites at Times Square is located in area / city Bukit Bintang.

About Best Service Suites at Times Square

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Service Suites at Times Square exclusively for you.

With all facilities offered, Best Service Suites at Times Square is the right place to stay.

All facilities in Best Service Suites at Times Square

Others Best Service Suites at Times Square
Others

Things to Do

  • Outdoor pool
  • Picnic area
  • Garden
  • Spa
  • Library
  • Barbecue
  • Sauna

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

General

  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Service Suites at Times Square

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Self parking fee: MYR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The check-in location differs from the property location. Check-in location: [Reception, East Tower A]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact this property in advance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Best Service Suites at Times Square
30
Number of floors in Best Service Suites at Times Square
45
Another facilities in Best Service Suites at Times Square
Outdoor pool, Picnic area, Garden, Spa, Library

Frequently asked question in Best Service Suites at Times Square

What are available facilities at Best Service Suites at Times Square?
There are top facilites at Best Service Suites at Times Square such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Service Suites at Times Square?
The standard check-in time at Best Service Suites at Times Square is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Best Service Suites at Times Square

5.0
Fair
From 45 reviews
Cleanliness

4.8

Room Comfort

5.2

Service and Facilites

4.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Service Suites at Times Square

Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

There is no check in desk or indeed anyone to handle check in - after a run around between buildings finally found someone who provided a phone number to get some agent to turn up with a key card and take a deposit. Rooms are NOT part of the hotel chain but are old, very worn out and dilapidated private apartments under management. Internet promised as free did not work the entire trip - help was promised which never eventuated and phones were turned off for the entire period. Check out was even worse - forget trying to check out before 10:30 if you want to get your deposit back .... nobody around and phones turned off. Forget any form of assistance from the hotel team at the shared lobby ... I moved out after the first night across the road to a proper hotel.
Read More
Verified traveler
2.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Was told they did not have any rooms when I arrived despite having paid on Expedia. Was arranged another lousier room nearby at Taragon Suites and no compensation was made for the difference.
Travel Bug
2.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

Didn't get clean towels and new toilet paper first four days. Then fifth day received one new clean towel instead of two. Had to beg housekeeping service from another hotel service for toilet paper. Some days there were no hot water. Amenities included room safe, but didn't work and agent didn't fix. Called him numerous times for my issues and he promised to deal with them immediately, but never any follow through until days later. I did not get what I paid for. Just awful...
Read More
Polly
2.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

I book 2 rooms in 2 units, but given two rooms with bad condition , and l unit of two rooms with no service. No refund is adjusted
family travel
2.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Check in process was the worst experience we have ever had, no desk just a man waiting with our room cards, was asked to hand over money for room keys and because I asked for a receipt had to walk to opposite side of shopping mall and up 6 floors, booked multiple rooms and they were all on different floors that we couldn't access and no phone to communicate between rooms, rooms and the floors smelt very badly of cigarettes, not good when you have children- I was disgusted by this and also had headaches from the smell, the layout of the room was great and very spacious but we wouldn't book again because of the previously mentioned concerns- we were very happy when our stay was over which isn't what you want when you are on holidays
Read More
Verified traveler
6.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

Had to wait outside for agent to bring guess into lobby. No one to attend to. Requested bed types and actual are different. Given two towels for three guests. Requested for extra but never replenished at all.
Verified traveler
6.0
/10
Reviewed 435 week(s) ago

Expedia Group verified review

The stay is generally fair to good. The aircon was not cold. And it was noisy at time. But the location is good because it near the shopping belt of KL.
Gary Tung
8.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

Not many channels can choose on TV.When night time Its quiet boring.
Rozana
10.0
/10
Reviewed 449 week(s) ago

Hotels.com verified review

Great location , convenient and nice room
Chew
4.0
/10
Reviewed 453 week(s) ago

Hotels.com verified review

The check in was horrible n room cleaning was limited.
WAI SIM
4.0
/10
Reviewed 456 week(s) ago

Hotels.com verified review

Property not that clean...there were small cockroaches in the bathroom... check in was delayed by 30mins. Deposit required for key was not mentioned.
AMINAH
10.0
/10
Reviewed 473 week(s) ago

Hotels.com verified review

I am satisfied with the service given by Mr Abdul Karim the hotel agent that made our stay in the hotel very comfortable and looking forward to stay in the Times Square Hotel service apatment.
Leonie
10.0
/10
Reviewed 480 week(s) ago

Hotels.com verified review

We were fortunately lucky to have Karim who waited for us to arrive, to hand over the cards, we were over an hour late due to our flight being delayed an hour. We also had to leave at 5.30 in the morning and he was there to refund our deposit when we handed him back the swipe cards. We had no problems and enjoyed the privacy of not having to hand back the keys every time we left our room.
Read More
Norzaah
6.0
/10
Reviewed 481 week(s) ago

Hotels.com verified review

There was wifi in the room but unable to use as no password given even after a call was made to request for it...very disappointed with the service.
Masliyana
10.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

We have a very relaxed stay at Berjaya Times square
Verified traveler
2.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Didn't stay, checked in and straight back out again! Don't do it to yourself! Many awesome hotels in the area, NOT THIS ONE! We were even left a massive s#@t in the toilet from previous guest, and this was after the cleaners went in! Checked four different rooms before deciding to just leave, power points hanging by the wires, doors tied shut because broken, mould, holes in ceiling, badly stained carpet, broken bed (in two rooms) I have stayed in many places over many years, not expensive hotels but this place takes the prize for the first time I have walked out. YUK!
Read More
Margaret
6.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

Didnt have a great start when we arrived. The contact number given on the confirmation voucher print out was wrong. We wasted so much time and money trying to get through the phone number given. Finally a lady answered the phone and said that its a wrong number. We asked the security guard at the service apartment lobby and were told to go the 6th flr office to look for help. From the 6th flr we were then referred to the 15th floor office. From the 15th floor we were told to go back to the ground floor service apartment lobby to check with the guard there which we had started when we first arrived. We went up and down round and round asking for help and finally found the service apartment maintenance dept on the 15th flr who happen to know the agent and gave him a call. He confirmed that the tel number was incorrect. The service apartment is at a good location. However the hotel room condition is very poor and run down. The furniture very old and the bedsheets and towel stained. We've asked for 1 extra pillow and it didnt arrived. I had to ring and text the agent a few times to remind him to give us the wifi password. By the time we received the wifi password it was already very late in the night and the whole day already gone. Lots of improvement needed.
Read More
Mohd
6.0
/10
Reviewed 499 week(s) ago

Hotels.com verified review

Please improve on the house keeping
Norha
4.0
/10
Reviewed 500 week(s) ago

Hotels.com verified review

Very disappointed. On the 1st day we are shocked the room that we booked is not available and we are posted to other hotel. Our planned vacation already been disorganised.
Suhaina
8.0
/10
Reviewed 505 week(s) ago

Hotels.com verified review

The security service is not helpful.The room tv/hifi/furniture is old and damaged. Good thing is easy access to mall and swimming pool and i love the most is jojobaspa for their service.The management staff called MrNarim is helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Best Service Suites at Times Square

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved