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  6. Best Western i-City Shah Alam

Best Western i-City Shah Alam

Hotel
A-GF-01, No. 6 Persiaran Multimedia, Section 7, , I-City Shah Alam, Shah Alam, Selangor, Malaysia, 40000
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Impressive
8.6/10
According to 330 guests
4 guests talked about great locationClean nice location, nice and good service.
Tan T.
See all reviews
Based on 210 traveler reviews
AC
Parking
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
i-City Shah Alam
(0.23 km)
Shah Alam Hospital
(0.72 km)
Universiti Teknologi MARA Shah Alam
(2.08 km)
SACC Mall Shah Alam
(3.71 km)
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Review by Traveloka users
Review

Based on 185 reviews

8.6
Impressive
Fantastic
112
Very Good
180
Satisfying
20
Average
18
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
9.4
- Business travel
Comfortable room, clean toilet and variety of foods available during breakfast
8.5
- Business travel
Serene. Clean. Comfort. Plenty of parking space available.
8.5
- Romantic Vacation
Good service and friendly staff.
8.4
- Business travel
Great, but I upset with the room's staff attitude
8.5
Comfortable and acceptable services.
6.0
- Backpacking
I booked superior room during my stayed but when I arrived the receptionist said we don't have the room but he try to find and replace my room to deluxe but I've to wait for 30 minutes so it's fine but unfortunately I've to wait for 1 hour more for the room ready. it was a bad and worst service I ever had in this hotel.
9.4
- Business travel
Enjoying and relaxing also the environment
8.8
- Business travel
The check-in was smooth with the front desk staffs were very polite and helpful. The room was as expected, good bed and enough space to do my work and clean. The location requires you to have your own transport though ride-hailing services are quite readily available. Did not have time to explore the theme park but if I decided to do so, the location would be perfect.
9.4
- Backpacking
The hotel was nice as good as the staff
9.7
Late check in and being told from receiptionist that the auperior room is full. Then they upgrade to deluxe room for free. Keep it up.
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Based on
210 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business63
Couples32
Solo travel9
Family93
Friends getaway9
Rating Result
Very Bad
6
Bad
18
Average
52
Very Good
78
Extraordinary
57
angelynar
First and Last
Had a bad arrival experience where my booking was cancelled without my knowledge and I had to pay a higher hotel rate. TV in room was snowy and sound was off and on. Called for technician twice but no one showed up. Breakfast spread and taste in the coffee house was horrible. There was only one receptionist when we checked out and the reception was busy.
Couples - Nov 21, 2017
hanmowf
Best Western ICity Shah Alam
One night stay with family. Decent hotel within walking distance to attraction at ICity. Everything in order except it took longer than usual to check-in and slow in refilling food stuff during breakfast.
Family - Nov 19, 2017
Balan M
Perfect and Wonderful Vacay
Honestly compare to all other hotels that I have stayed in Klang valley this is one of the best hotel. Perfect location with colourful lights from I-City. Simple but looks luxury. Rooms are big enough and it can Accommodate my kids well. Staffs are friendly and Mánager Rubinee was just awesome. She understood the needs of me having kids and did not allow me to be on waiting zone. She quickly arranged some one to carry my begs and ushered me to the room. All I could say is Kudos to her. Well done Best Western
Family - Nov 15, 2017
farrahs205
comfortable
recommended for those who want to stay here :) best view best staff nice room good service fully recommended either with family or friends best staff to deal with no comment for food cause i did not go for breakfast
Friends getaway - Nov 8, 2017
mia_adnan92
Excellent
Best service and room, cool air cond, help desk very friendly..will repeat booking soon on 2018........view from room is very nice..food is excellent also, the cafe at level 5 have a good view nice decoration
Couples - Nov 7, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Hotel Services
    • Concierge
    • Express check-out
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Medical service
    • Multilingual staff
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Breakfast restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • Business Facilities
    • Business facilities
    • Computer station
    • Conference room
    • Meeting facilities
    • Photocopier
    • Projector
  • Accessibilty
    • Access friendly
    • Accessibility equipment
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
  • General
    • AC
    • Connecting rooms
    • Non-smoking room
  • Nearby Facilities
    • ATM/Banking
    • Gift shop
    • Shops
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Shuttle Service
    • Airport transfer with surcharge
  • Things to Do
    • Children play area

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    Location
    Best Western i-City Shah Alam is located in area / city I-City Shah Alam.

    The hotel has a very good location, also near the Sultan Abdul Aziz Shah Airport (SZB), which is only 10.27 km away.

    There are plenty of tourist attractions nearby, such as i-City Shah Alam within 0.23 km, and Blue Mosque within 4.17 km.

    About Best Western i-City Shah Alam

    From business event to corporate gathering, Best Western i-City Shah Alam provides complete services and facilities that you and your colleagues need.

    Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western i-City Shah Alam.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    Savor your favorite dishes with special cuisines from Best Western i-City Shah Alam exclusively for you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Best Western i-City Shah Alam is a hotel with great comfort and excellent service according to most hotel's guests.

    With all facilities offered, Best Western i-City Shah Alam is the right place to stay.

    You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
    Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.





    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.