Borneo Royale Hotel

Hotels
8.2
/10
Very Good
820 reviews

What Guests Say About Their Stay

Muhammad N. A. M. A.
8.5
/ 10
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
Mohd F. B. H.
9.6
/ 10
Great facilities, friendly customer service.
Ahmad H. H.
9.4
/ 10
Check in process is super fast. Room is above expectation. All staff are so friendly and helpful
Ellyda L.
10.0
/ 10
It was so nice to stay here with a very delicious breakfast buffet.
NURHASANAH AYUB
9.7
/ 10
Comfy room, suitable for a short getaway
In the Area
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Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000

Main Facilities

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Laundry service
Restaurant
Luggage storage
Elevator
Family room
AC
Promenade Hotel Tawau is a 4-star hotel located in the city of Tawau, Sabah. It is within the Kuhara area. It is the highest building in Tawau. It is also close to Eastern Plaza Shopping Mall. Other than that, the hotel is also close to Tawau city centre. The hotel has many comfortable rooms at reasonable prices for guests to book. It is suitable for guests who come here for leisure or business.The hotel is also equipped with many facilities and services that make our guests feel comfortable and happy. Among the services offered are laundry services, caring for children and more. Guests can also make use of the facilities offered as they are included with the booked room rates.The hotel also has their restaurant. They can offer local dishes as well as other dishes as guests wish. It is a hotel of choice for many guests.
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What's around Borneo Royale Hotel

Eastern Plaza Mile 1, Tawau Town, Tawau, Sabah, Malaysia, 91000
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Overview of Borneo Royale Hotel

Borneo Royale Hotel exudes a unique charm, blending modern design with a touch of local flair. The surrounding neighbourhood offers a vibrant mix of cultural experiences and urban convenience. You'll find yourself within easy reach of key attractions and local eateries, making it an ideal base for exploring the city. Public transport links are readily accessible, allowing for effortless journeys to major city areas. Borneo Royale Hotel distinguishes itself through its commitment to providing both comfort and affordability, ensuring a memorable stay without breaking the bank.

Borneo Royale Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Borneo Royale Hotel Facilities

Featuring 178 rooms in total, Borneo Royale Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling with family, working remotely, or exploring with friends, the facilities cater to a variety of needs. Families will appreciate the spacious rooms and child-friendly amenities, while digital nomads can take advantage of dedicated workspaces and high-speed internet. Groups can enjoy communal areas for socialising and relaxation, and leisure travellers will find everything they need for a comfortable and enjoyable stay.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed with comfort in mind, featuring reliable Wi-Fi, a functional workspace, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure you have everything you need for a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Borneo Royale Hotel

The ambience at Borneo Royale Hotel is generally relaxed and welcoming, offering a peaceful retreat from the bustling city. Mornings are typically quiet, with guests enjoying breakfast or preparing for their day's adventures. Evenings bring a more social vibe, with guests gathering in common areas to unwind and share stories. While specific organised tours may vary, the staff are always happy to provide recommendations and assist with arranging local excursions.

When checking in, be prepared to present your identification and booking confirmation. It's always a good idea to familiarise yourself with local customs and etiquette to ensure a respectful and enjoyable stay. Remember to be mindful of noise levels, especially during late hours, and to dispose of waste responsibly.

How to Get to Borneo Royale Hotel

The hotel is conveniently located with access to a major international airport nearby. From the airport, you can expect a journey of around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative. If you're arriving by train or bus, there are several stations within a reasonable distance, with local transport options readily available to take you directly to the hotel.

Food Near Borneo Royale Hotel

While Borneo Royale Hotel may offer breakfast or a selection of drinks, there are plenty of dining options to explore in the surrounding area. You'll find a variety of cafs and restaurants serving both local and international cuisine, catering to different tastes and budgets. For a quick and convenient bite, there are also several convenience stores nearby. Be sure to try some local delicacies, such as nasi lemak or satay, for an authentic taste of Malaysian flavours. Budget-friendly options include street food stalls and local eateries, while mid-range restaurants offer a more refined dining experience.

Things to Do Around Borneo Royale Hotel

The area surrounding Borneo Royale Hotel is rich in attractions and cultural spots. You can explore a historic temple, wander through a lively night market, or relax in a riverside park. For a one-day walkable highlights tour, consider visiting the local museum, the central market, and the iconic city monument. A two-day extended stay could include a trip to a nearby nature reserve and a cultural performance in the evening. Daytime activities include exploring local shops and art galleries, while evening entertainment can be found in the vibrant nightlife districts.

Why Borneo Royale Hotel is Popular Among Travellers

Borneo Royale Hotel is particularly popular among travellers due to its affordability and convenient location. Repeat visitors often appreciate the friendly staff and the comfortable, well-maintained rooms. The hotel offers excellent value-for-money, providing a comfortable and enjoyable stay without compromising on quality. The unique experiences offered, such as local cultural insights and personalised service, also contribute to its popularity.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a city view for an enhanced experience. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as any necessary adaptors for your electronic devices. It's also a good idea to familiarise yourself with basic Malaysian customs and etiquette, such as removing your shoes before entering someone's home. The common languages spoken are Malay and English, so communication should be relatively easy. However, learning a few basic Malay phrases can be helpful and appreciated by locals.

Best Time to Stay at Borneo Royale Hotel

The best time to stay at Borneo Royale Hotel depends on your preferences and budget. The peak season is typically during school holidays and major festivals, when prices may be higher and the city is more crowded. The off-peak season offers lower prices and fewer crowds, but the weather may be less predictable. The weather is generally hot and humid year-round, with occasional rain showers. Local events and festivals, such as Hari Raya and Chinese New Year, are worth planning around if you want to experience the local culture. For budget-conscious travellers, consider visiting during the shoulder seasons, when the weather is still pleasant but the prices are more affordable.

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All facilities in Borneo Royale Hotel

Others Borneo Royale Hotel
Others

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • Laundry service
  • Luggage storage
  • 24-hour Receptionist

In-room Facilities

  • Cable TV
  • Desk
  • Separate shower and tub
  • Shower
  • TV

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Food and Drinks

  • Restaurant with AC
  • Breakfast

Business Facilities

  • Business center

Accommodation Policy & General Information in Borneo Royale Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Borneo Royale Hotel
178
Number of floors in Borneo Royale Hotel
16
Another facilities in Borneo Royale Hotel
Parking, Coffee shop, Elevator, Restaurant, Room service

Frequently asked question in Borneo Royale Hotel

What is normal check-in & check-out time at Borneo Royale Hotel?
The standard check-in time at Borneo Royale Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Borneo Royale Hotel provide breakfast?
Yes, Borneo Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Borneo Royale Hotel have?
Borneo Royale Hotel is a 3.0-star hotel.
How many floors does Borneo Royale Hotel have?
Borneo Royale Hotel has 16 floors.
How many rooms does Borneo Royale Hotel have?
Borneo Royale Hotel has 178 rooms in total.
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More Reviews from Other Guests in Borneo Royale Hotel

Overall Ratings & Reviews Borneo Royale Hotel

Traveloka (643)
Other sources (177)
8.2
Very Good
From 643 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.0

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel
All
Accessibility (4)
Staff Friendliness (3)
Bedroom (3)
Ambiance (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Wifi (1)
Activity Option (1)
Room Space (1)
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Traveler Reviews Borneo Royale Hotel

Number of reviews per page
20
40
Customer reviews
mohd z. J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
One of few great hotels to stay in Tawau... With great view of town during breakfast
Find this review helpful?
O***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
Hotel building connected to shopping mall, lots of restaurants nearby as well.
Find this review helpful?
Muhammad N. A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
Find this review helpful?
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
1 people find it helpful
EMILLIA R. A. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 68 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 75 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
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1 people find it helpful
Shazreen Mohd Bakhari
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
Read More
Find this review helpful?
Nur F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 167 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
Find this review helpful?
Saudari S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 176 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
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1 people find it helpful
NUR A. A. B. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
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Hasrina mohd Sharil
icon-origin-TRAVELOKA
8.5
/10
Reviewed 192 week(s) ago
To comfortable to stay. So beautyful place and recomended.
Find this review helpful?
Dr Azizi H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 194 week(s) ago
Good and sastify with the services provided.
Find this review helpful?
Vanessa a. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 197 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
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1 people find it helpful
Harmila A. B.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 198 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
Find this review helpful?
Jonaidi K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 200 week(s) ago
Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.
1 people find it helpful
Profile Picture
Ranggasamy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 201 week(s) ago
Easy while check-in. Great Experience with Mohd Faiz the receptionist. Man of day. Very focused and customer-centric... beyond my expectation. Again, will come and stay at BRH very much of Faiz example. #sayamustipilih👍
+2
Find this review helpful?
RAHMAH B. P.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 201 week(s) ago
Spacious room, where only cleanliness strategy needs to be improved.
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Mohd R. B. M. R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 201 week(s) ago
No towel provided until next morning. No mineral water FOC. BAD staff not cooperative.
Find this review helpful?
Muhammad
icon-origin-TRAVELOKA
5.7
/10
Reviewed 202 week(s) ago
Old hotel room with old furniture. Room was smelly and no towels were provided during our stay. Bed was a joke, so uncomfortable and springy. Carpet in the room was full of black spot from ciggarettes and shoes stain. There were 3 lifts to the room upstairs but only one was functioning. Had to wait for 15mins to go down. However their front staff was super helpful and friendly. Surely will never come back.
Read More
Find this review helpful?
Vironica P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 204 week(s) ago
75/100 from me. The bedroom is comfortable & clean. Bathroom got a bath tub, so yeaay. The downsides are, there are no teaspoons or sticks provided to stir the tea/nescafe. They provide cups & free nescafe. But no teaspoon. How to stir without it? With fingers? Next time I hope the hotel will provide it. And then, there is only 1 dustbin in the bathroom. No dustbin in the bedroom. Basic stuff. Hope they will provide it next time.
Read More
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Borneo Royale Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Borneo Royale Hotel

Traveloka (643)
Other sources (177)
8.2
Very Good
From 643 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.2

Meal

8.0

Location

8.3

Service and Facilites

8.1

People often mention about Borneo Royale Hotel
All
Accessibility (4)
Staff Friendliness (3)
Bedroom (3)
Ambiance (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Wifi (1)
Activity Option (1)
Room Space (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Borneo Royale Hotel

Number of reviews per page
20
40
Customer reviews
mohd z. J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
One of few great hotels to stay in Tawau... With great view of town during breakfast
Find this review helpful?
O***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
Hotel building connected to shopping mall, lots of restaurants nearby as well.
Find this review helpful?
Muhammad N. A. M. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Overall, superb hotel. Would definitely repeat if going to Tawau again and I don't have other hotels in mind.
Find this review helpful?
A***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 68 week(s) ago
Helpful very friendly and helpful. Thai masaage superb!
1 people find it helpful
EMILLIA R. A. H.
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 68 week(s) ago
The TV was working at all during my 2 night a stay. The curtains were dirty and towels were worn out.
1 people find it helpful
F***i
icon-origin-TRAVELOKA
5.4
/10
Reviewed 75 week(s) ago
The condition of the room is dirty, the floor carpet is dull and looks dirty, as well as the condition of the bathroom. Just a suggestion: need to renovate the room again, the price does not match the condition of the room.
Translated by Google Icon
See original
1 people find it helpful
Shazreen Mohd Bakhari
icon-origin-TRAVELOKA
6.0
/10
Reviewed 98 week(s) ago
This happen for room 118. All plug cannot be use to charge our handphone except plug near the mini fridge. Only receive 1 towel and no spoon for stir coffee. When we request this items with reception no one deliver it. No remote TV and TV is broken not able to change the channel. The carpet all the dirties, got all old stains can't be remove.
Read More
Find this review helpful?
Nur F.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 167 week(s) ago
The lobby was so nice, but the room hallways & the bathroom lamps bring us back to the early 20s old school vibe.
Find this review helpful?
Saudari S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 176 week(s) ago
Room is ok, just requested a large bed, can have a twin bed
Translated by Google Icon
See original
1 people find it helpful
NUR A. A. B. A. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 178 week(s) ago
Spacious room only slightly shabby carpet. The toilet also works well. The best hotel so far.
Translated by Google Icon
See original
Find this review helpful?
Hasrina mohd Sharil
icon-origin-TRAVELOKA
8.5
/10
Reviewed 192 week(s) ago
To comfortable to stay. So beautyful place and recomended.
Find this review helpful?
Dr Azizi H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 194 week(s) ago
Good and sastify with the services provided.
Find this review helpful?
Vanessa a. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 197 week(s) ago
Check in quite late as I had donner first upon arrival. Given twin bed room as other room fully booked. 2 lamps not working. The staff came quickly to fix it and apologize. They settled everything within 30 minutes or less from the moment I called. Thank you for the quick fix. Room need a maintenance. Spotted cracked mirror. Broken hose hanger/ hook in toilet.
Read More
1 people find it helpful
Harmila A. B.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 198 week(s) ago
Bad customer service and no towel provided even the room looks so dirty also the toilet. Not recommended to stay.
Find this review helpful?
Jonaidi K.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 200 week(s) ago
Very old carpet and dirty bathroom. Towels are not readily upom check in inside the room. Need to request.
1 people find it helpful
Profile Picture
Ranggasamy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 201 week(s) ago
Easy while check-in. Great Experience with Mohd Faiz the receptionist. Man of day. Very focused and customer-centric... beyond my expectation. Again, will come and stay at BRH very much of Faiz example. #sayamustipilih👍
+2
Find this review helpful?
RAHMAH B. P.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 201 week(s) ago
Spacious room, where only cleanliness strategy needs to be improved.
Translated by Google Icon
See original
Find this review helpful?
Mohd R. B. M. R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 201 week(s) ago
No towel provided until next morning. No mineral water FOC. BAD staff not cooperative.
Find this review helpful?
Muhammad
icon-origin-TRAVELOKA
5.7
/10
Reviewed 202 week(s) ago
Old hotel room with old furniture. Room was smelly and no towels were provided during our stay. Bed was a joke, so uncomfortable and springy. Carpet in the room was full of black spot from ciggarettes and shoes stain. There were 3 lifts to the room upstairs but only one was functioning. Had to wait for 15mins to go down. However their front staff was super helpful and friendly. Surely will never come back.
Read More
Find this review helpful?
Vironica P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 204 week(s) ago
75/100 from me. The bedroom is comfortable & clean. Bathroom got a bath tub, so yeaay. The downsides are, there are no teaspoons or sticks provided to stir the tea/nescafe. They provide cups & free nescafe. But no teaspoon. How to stir without it? With fingers? Next time I hope the hotel will provide it. And then, there is only 1 dustbin in the bathroom. No dustbin in the bedroom. Basic stuff. Hope they will provide it next time.
Read More
Find this review helpful?
Number of reviews per page
20
40