1. Hotel
  2. Malaysia(5,797 hotel)
  3. Kuala Lumpur(1,135 hotel)
  4. Kuala Lumpur(1,133 hotel)
  5. Bukit Bintang(330 hotel)
  6. Casa Residency Service Apartment

Casa Residency Service Apartment

Jalan Galloway, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Kuala Lumpur, Malaysia, 50150
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According to 62 guests
Next to Old Town Cafe, so breakfast problem solved. Others all good!
Bing S. N.
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Based on 61 traveler reviews
Swimming Pool

Nearby attractions
Hang Tuah Station
(0.22 km)
Plaza Rakyat LRT Station
(0.40 km)
Imbi Monorail Station
(0.55 km)
Low Yat Plaza
(0.60 km)
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Review by Traveloka users

35 Traveloka customers have stayed in this hotel and given reviews:

We’ve informed the owner about our check in time (3pm, non-smoking room), however the room wasn’t ready by the time we arrived. Moreover, we noticed that the handlers seemed unaware of our bookings. We are told to wait for at least 30mins for the room to be cleaned, so we left our luggages at the property and go out for food and shopping. We returned after 5 hours. As we opened the door to our room, we felt a heavy smell of cigarette smoke. We kept the windows open through our stay in attempt to make it better, without success.
I just check in, stay for 30 minutes before I and my husband decided to check out and looking for others.
Next to Old Town Cafe, so breakfast problem solved. Others all good!
The studio room was smelly. the bedsheets and comforter was not changed regularly, felt like it has been use several times before my check in. Toilet is smelly and there's stains.
Nobody clean and tidy room for 4 days. very bad hotel services
No carpark provided. TV not clear and no satellite channel.
The price is reasonable for the studio apartment but the room should have a astro at least to watch good movies and relax.
the studio room is comfortable however we have to wait for check in till 6pm since the room is not ready
The service is very bad.
Spacious room, AC cold and location nearby with Hang Tuah monorail station. Easy to access Alor Street as well. The only matter is no hot water during my stay, but I will definitely choose this place again for next visit.
Based on
61 reviews
Review from
Solo travel5
Friends getaway21
Rating Result
Very Bad
Very Good
Small room, but adequate for our stay
I was a little disappointed with the room, it wasnt quite as expected from what was shown on expedia when I booked. It was quite small, though the bed was comfortable. Location wise is OK, walking distance to Bukit Bintang and Jalan Alor, where all the food & shops are. Also walkable distance to the Hang Tuah LRT station. There is a shop at reception where you can buy bottled water from. There is no front desk check in, so you need to ring the guy when you're nearby and he meets you there and gives you the key. Eric was very friendly and helpful.
Couples - Nov 13, 2017
Great Service, attentive and clean
We recently stayed at the Casa Residency in KL for a couple of nights during a short trip. We found the direction that was given from the owner (Andrew) very clear, informative and useful not just from our arrival at the premises but well before arriving in country. We were met by the representative who was extremely helpful with directions around the city, nightlife and facilities both in the compound and outside. The three bedroom apartment was well presented, clean and had all facilities you would expect from a self-catering facility and help was nearby at all times for any concerns. The bedrooms themselves are spacious and the furniture comfortable, so much so, that one of the party decided (after sampling the local nightlife) to take the opportunity to spend the lion-share of his stay in country in his luxurious double bed! Overall this was a great experience, hassle free, considerate and the staff were excellent from start to finish. I will be looking to re-visit Casa Residency when I return to KL and will be quick to point any friends and colleagues this way should they do they same. Ideal!
Friends getaway - Nov 11, 2017
Great for the price
Highly recommend for its location We had a 2 room apartment care of "yellowduck" - they have a number of units in the property - good size for the 2 of us - clean and tidy with a water filtering system providing nice drinking water - good bathroom with good pressure - shampoo, etc - basic furniture, but more than adequate for our needs - good ac and fans Kitchen had tea and sugar and soap powder for the clothes washer Booking in was easy - all in cash They kept us informed all the time and offered several eating suggestions in the area - even managed to get us a late check out fir an extra MYR100
Friends getaway - Nov 11, 2017
Nice place to stay
We had just back from group of friends traveling to KL. We stay at one unit of 3 bedroom room. The room is very nice and has a nice view. Easily accessed and close to Alor street. Great for traveler that visiting Bukit Bintang area.
Friends getaway - Oct 28, 2017
Great Location
Great Location 900m to Petaling St Markets 500m to Jalan Alor (Street of Restaurants) 400m to MRT Station. Good for families as it has excellent facilities. Our room had a washing machine which is a must when travelling with a family. Coffee shop and breakfast cafes within 100m. 3 Bedrooms each with their own bathroom. Full Laundry.
Family - Oct 3, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • In-room Facilities
    • Cable TV
    • Desk
    • Kitchenette
    • Refrigerator
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • WiFi in public area
  • General
    • AC
    • Family room
    • Swimming pool
  • Things to Do
    • Fitness center
  • Nearby Facilities
    • Shops
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Casa Residency Service Apartment is a apartment in a good neighborhood, which is located at Bukit Bintang.

The apartment is located only 0.22 km away from Hang Tuah Station.

Not only well positioned, but Casa Residency Service Apartment is also one of apartments near the following Hang Tuah Station within 0.22 km and Plaza Rakyat LRT Station within 0.4 km.

About Casa Residency Service Apartment

Casa Residency Service Apartment is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Casa Residency Service Apartment provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Casa Residency Service Apartment, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Casa Residency Service Apartment is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The apartment’s fitness center is a must-try during your stay here.

Savor your favorite dishes with special cuisines from Casa Residency Service Apartment exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Casa Residency Service Apartment is a apartment with great comfort and excellent service according to most apartment's guests.

Casa Residency Service Apartment is a wise choice for travelers visiting Bukit Bintang.

Extra-person charges may apply and vary depending on hotel policy. br /Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. br /Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. ulliNo onsite parking is available. /li/ul
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.