Celyn Hotel City Mall

Hotels
8.1
/10
Very Good
313 reviews

What Guests Say About Their Stay

Eileen A.
9.7
/ 10
It was great! I can spend a whole day staying in this hotel without going out. All is perfect, with complete facilities. There is also a vcd player. I don't have to go to the cinema, only buying a rm5 cd and then enjoy the movie all night. Will definitely going back to this hotel. Good services! Also, the price is so affordable. Clean and tidy. Great job! Thanks for the wonderful stay here.
Randy l.
8.5
/ 10
Recommended and will come again...
KHOO C. F.
8.5
/ 10
Staff very friendly and very helpful.
Noraini M. N.
8.5
/ 10
Satisfied and the staff is very helpful. I'm happy with the service.
In the Area
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Unit S-0-30, Block F, Ground Floor, City Mall, Jalan Lintas, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88300

Main Facilities

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AC
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Celyn Hotel, City Mall Celyn Hotel City Mall is located in area / city Kota Kinabalu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Celyn Hotel City Mall

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Unit S-0-30, Block F, Ground Floor, City Mall, Jalan Lintas, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88300
Others Celyn Hotel City Mall
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Discover More About Celyn Hotel City Mall

note: hotel was previously named Celyn Hotel, City Mall

Location


Celyn Hotel City Mall is located in area / city Kota Kinabalu.

About Celyn Hotel City Mall

From business event to corporate gathering, Celyn Hotel City Mall provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Celyn Hotel City Mall, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Celyn Hotel City Mall is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Celyn Hotel City Mall.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Celyn Hotel City Mall is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Celyn Hotel City Mall is the right place to stay.

All facilities in Celyn Hotel City Mall

Others Celyn Hotel City Mall
Others

Public Facilities

  • Parking
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • Late Check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

General

  • AC
  • Family room
  • Non-smoking room

Connectivity

  • LAN Internet
  • Free WiFi

Business Facilities

  • Photocopier
  • Projector

Transportation

  • Car rental

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Celyn Hotel City Mall

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
For bookings made between 1 - 10 Oct 2020, Standard Double or Twin Room (Room Only) will have Guaranteed Free Upgrade to Deluxe Double or Twin Room (Room Only)

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

======================================================

- Kindly be informed that the hotel is implementing charges for guest who is requesting to transfer to hotel due to wrong hotel reservation. As such guest have to pay to the hotel upon making the transfer request.
==========================================================

For bookings made between 1 - 10 Oct 2020, Standard Double or Twin Room (Room Only) will have Guaranteed Free Upgrade to Deluxe Double or Twin Room (Room Only)

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Celyn Hotel City Mall
62
Number of floors in Celyn Hotel City Mall
4
Another facilities in Celyn Hotel City Mall
Early check-in, 24-hour room service, Late check-out, Room service, Safety deposit box

Frequently asked question in Celyn Hotel City Mall

What are available facilities at Celyn Hotel City Mall?
There are top facilites at Celyn Hotel City Mall such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Celyn Hotel City Mall?
The standard check-in time at Celyn Hotel City Mall is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Celyn Hotel City Mall

8.1
Very Good
From 313 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.2

Location

8.1

Service and Facilites

8.0

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Traveler Reviews Celyn Hotel City Mall

Number of reviews per page
20
40
Customer reviews
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MOHD H. B. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
The hotel is clean and comfortable and close to shopping malls and restaurants.
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Hapipi B.
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6.0
/10
Reviewed 123 week(s) ago
Room 213, the air conditioner not function well. Not cold. I arrived at 12am and late check in. So don't want give a mess to the staff cause tired. Overall is okey because they had lift. Btw the single bed would be good in 107 cm (width) not 90 cm. So small and tidy. Thanks.
1 people find it helpful
Abdul R.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 125 week(s) ago
Staff yang mesra dan sangat membantu, bilik yang bersih. Sangat recommended.
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RozieZie
icon-origin-TRAVELOKA
9.7
/10
Reviewed 138 week(s) ago
Saya sangat berpuas hati dengan perkhidmatan staf hotel,...sebab mesra pelanggan...😊sy merekomendasi hotel ini untuk d kunjungi
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Nur Afiza Binti Nagasi
icon-origin-TRAVELOKA
8.8
/10
Reviewed 138 week(s) ago
Room was spacious and clean. Furnitures are okay. Service is warm and friendly.
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Siti N. B. Z.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 151 week(s) ago
I have a good time there. The receptionist was nice and everything 's fine. Thank you!
1 people find it helpful
Davilla D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 153 week(s) ago
Best tinggal di sini. Murah tapi berbaloi, cuma kalau boleh, tolong berus dinding dekat room 202 sebab ada sedikit hitam. Bagi saya, tandas sangat sensitive bila bab kebersihan, tapi overall semuanya baik-baik saja. Saya akan datang lain kali sebab tidak susah cari tempat makan dan boleh shopping atau tengok movie 😊
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HOWARD H. Y. H.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 153 week(s) ago
Service is friendly and responsive but just the room noise cancellation is average.
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Erica
icon-origin-TRAVELOKA
6.3
/10
Reviewed 154 week(s) ago
We check in at 2pm, we check out at 6pm, its room 332. Its good nice old hotel. Just probably after 2 years empty. Its become eerie. We were just resting eating sushi, but the lamp flickering all of sudden, I said maybe its old but after couple of hours. The closet & toilet door banging couple times, (the door is heavy and we not even near with it) Also the TV changed its channel on their own. And I think its time to check out. But without the eerie, we would stay till the end but no.
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Jenny C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 165 week(s) ago
Room really nice and the staff really nice and helpful. The location also really good, near to shopping mall.
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Nurul F.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 176 week(s) ago
The accommodation is OK. But the thing I regret is the lift (always out of service) because I have my disabled sister with me so it 's hard for us to use stairs.
1 people find it helpful
hasimra a.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 177 week(s) ago
Bad hotel! Enter the first room, there is no water & can't even flush, then the hotel changes to another room. Get a room full of dust! The aircon is not cold, the sheets look like they have been worn for centuries! It's not white, but it's gray 🙄shower in the bathroom, the water doesn't want to come out 😤 then shampoo & soap smell. The shampoo bottle was dirty like a refill. The room lights walked towards the haunted horror room
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Kian H. N.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 241 week(s) ago
Refrigerator does not work, foot wipe after leaving the toilet.
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Hidayati B. K.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 268 week(s) ago
The room is quite big. Nice staff.I like it.
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Loo
icon-origin-TRAVELOKA
5.6
/10
Reviewed 272 week(s) ago
room TV reception very² bad..made complaint but still no improvement. Come on, they serving cold breakfast, at least should heat up
1 people find it helpful
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Queenie W.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 273 week(s) ago
it was a great stay because it prepared everything.
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Suhaila b. d.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 275 week(s) ago
It is durable but in terms of safety it is less. Because the elevator door is outside the receptionist's place.
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Azmal M.
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Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 284 week(s) ago
Spacious room, good wifi and friendly staff. Breakfast is simple but not so. Need to improve.
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Hilarry J.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 306 week(s) ago
Left my pants on the hotel, call them asap to keep it for me. And the pants are nowhere to be found. Great.
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Raymond b. I.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 311 week(s) ago
Requested for 1 big bed & later check out time at 12.45pm but gotten 2 single beds instead while the front office start calling you to check out by 12pm. Need to improve. Celyn, pls take note of your customer's requests
2 people find it helpful
Number of reviews per page
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