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  6. C'haya Hotel

C'haya Hotel

Lot 7, Jalan Tanjung Aru, Tanjung Aru, Kota Kinabalu, Kota Kinabalu, Malaysia, 88100
Family Suite
Executive Suite
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According to 62 guests
Good for those who need a place for transit as this hotel is considered new and very clean. Room is spacious as well. Hotel provides free shuttle to and from KKIA, very convenient and save you the hassle to call for a taxi.
Goh E. S.
See all reviews
Based on 105 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Tanjung Aru Perdana Park
(0.57 km)
Tanjung Aru Beach
(1.11 km)
Kota Kinabalu International Airport (BKI)
(1.80 km)
Gleneagles Kota Kinabalu
(2.03 km)
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Review by Traveloka users

Based on 39 reviews

Very Good
Show reviews that mention...
- Family vacation
A nice hotel, good service. Recommended.
- Romantic Vacation
Overall is good. The staff was so friendly. The room was spacious and clean. But the hot shower not function well as there was not hot water at all and the hole was clogged. But overall is great and the breakfast is good.
- Romantic Vacation
A nice pool, sadly heater in the toilet not working and floated.
Good for those who need a place for transit as this hotel is considered new and very clean. Room is spacious as well. Hotel provides free shuttle to and from KKIA, very convenient and save you the hassle to call for a taxi.
- Romantic Vacation
Very nice to stay here, comfortable and service is very good.
- Family vacation
The pool, even though small, but give us nice view during sunset. Breakfast was ok but the area quite small.
- Family vacation
We were suppose to stay 1 night at this hotel. But we were so happy with the environment especially watching sunset by the pool. So, we extend our stay for 1 more night. Perhaps they can improve on breakfast menu and location. The ground floor breakfast was pack. The level 9 breakfast was quite nice but the food provided not so variety.
- Family vacation
Good stay. clean and relaxing environment
- Family vacation
Will come back for sure! Affordable and great hotel.
- Backpacking
Place was nice, far away from the main rod, but I can hear people talking from out side my room, so less privacy.
Based on
105 reviews
Review from
Solo travel12
Friends getaway14
Rating Result
Very Bad
Very Good
Old and filled with cigarette smoke
Unfortunately there are very limited options for an airport hotel in KK. Given that transport (read Uber) is so cheap it’s worth getting something better in town. We stayed as an overnight transit on two occasions to get internal flights to the rainforest. On each occasion we were given stuffy rooms that smelled strongly of cigarette smoke. We requested alternate rooms and staff kindly obliged but was an inconvenience after a long flight and check in process. Despite being supposedly a non smoking hotel many rooms are filled with cigarette smoke that lingers for hours due to lack of proper ventilation. Rooms on the 9th floor seem a little bit better but even the royal suite upgrade we received had several issues: 1. Very strong musty pungent smell with signs of fresh paint that is suspicious of trying to cover up mould or rising damp. As this room directly under the rooftop pool without any ventilation it feels and smells like there is mould trapped in between floors. 2. WiFi did not work but we preferred staying in a room we could breathe and do without internet for a night 3. Brown stains on bathroom walls 4. No ventilation in bathroom 5. Plane noise as under the flight path 6. Pool filter noise as jacuzzi and rooftop pool directly above The reception staff did their best to provide us with a suitable room but the choice is very limited. The only redeeming feature of this hotel is the rooftop pool. Fork out the money and stay somewhere else.
Couples - Nov 4, 2017
Jenn C
Surprisingly Comfortable and Good Location
We only needed one night before going to Mataking Island, so we just picked this hotel because it's close to the airport. When we arrived, we were greeted by nice smiling staffs, which it's always good from the long trip. The rooms were old, but spacious, and the sleeping quality is not bad because the bed is huge. It's good for the price and it's good for the location. Overall, good place to stay.
Friends getaway - Oct 16, 2017
Tomasz C
Nice for a short stay
Short and easy stay at this hotel.Staff were very welcoming,but because of arrival time we had to act quick .Clean place close to the airport.Take Uber instead ordinary taxi-because of the prices.Huge difference
- Oct 14, 2017
Margie M
Close to airport
We stayed one night as we had an early flight. The rooftop pool was beautiful with a great view over the beach and also the runway. We were impressed with the hamburger lunch and beer, and decided to stay for dinner. However the wine list selection was cut in half and nothing much available unless you wanted to pay over $90 a bottle!! Half the food on the menu offered was also not available, especially the seafood dishes, which was very disappointing, as KK is renowned for its seafood. To get another pillow or a towel for the pool all cost extra. You pay for what you get but this was not what we expected.
Couples - Jul 11, 2017
Room okay, near airport
Hotel is good if you have an early flight from airport- right next door and they offer a free shuttle service there. Otherwise it is far out from city centre and there's not a lot to do nearby or places to eat. They also offer a shuttle to the centre for 5 MYR each way which you can book at reception. Room was clean but some of information i.e menu and shuttle information provided was either out of date or lacking. Infinity pool was nice and provided nice views of nearby sea. Breakfast was also really good and varied.
Couples - Jun 26, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • Luggage storage
    • Porter
    • Limited hours room service
    • Newspaper in lobby
    • Multilingual staff
    • Doorman
    • Medical service
    • 24-hour security
    • Bellhop
    • 24-hour Receptionist
  • Food and Drinks
    • Bar
    • Poolside bar
    • Snack bar
    • Breakfast
    • Breakfast with surcharge
    • Restaurant with AC
    • Cafe
    • Breakfast and dinner
    • Gluten-free meals
    • A la carte breakfast
    • A la carte lunch
    • Set menu lunch
    • A la carte dinner
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
    • Kitchenette
    • Cable TV
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Restaurant
    • Coffee/tea in lobby
    • Elevator
    • Breakfast restaurant
  • Nearby Facilities
    • Shops
    • ATM/Banking
    • Hair salon
    • Grocery
    • Supermarket
    • Laundry
    • Beauty salon
  • Things to Do
    • Massage
    • Outdoor pool
    • Pool sun loungers
    • Beach sun loungers
    • Outdoor facilities
  • Transportation
    • Airport transfer
    • Area shuttle
    • Limo or town car service
    • Car rental
    • Secure parking
  • Accessibilty
    • Accessible bathroom
    • Accessible parking
    • Roll-in shower
    • Access friendly
  • General
    • Family room
    • AC
    • Non-smoking room
    • Swimming pool
  • Business Facilities
    • Meeting facilities
    • Projector
    • Photocopier
  • Sports and Recreations
    • Golf course
    • Golf
  • Shuttle Service
    • Airport transfer with surcharge
    • Airport transfer
  • Connectivity
    • LAN Internet

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Staying at C'haya Hotel is a good choice when you are visiting Tanjung Aru.

      The hotel has a very good location, also near the Kota Kinabalu International Airport (BKI), which is only 1.8 km away.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About C'haya Hotel

      C'haya Hotel is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

      When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, C'haya Hotel provides a pleasant accommodation for your stay.

      Have fun with various entertaining facilities for you and the whole family at C'haya Hotel , a wonderful accommodation for your family holiday.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at C'haya Hotel .

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from C'haya Hotel exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      C'haya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, C'haya Hotel is the right place to stay.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.