Citadines Connect Georgetown Penang

Sustainable Hotel
9.2
/10
Exceptional
91 reviews

What Guests Say About Their Stay

Chi Hwa
10.0
/ 10
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
William
10.0
/ 10
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Heather Joy
10.0
/ 10
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
In the Area
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202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Citadines Connect Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citadines Connect Georgetown Penang

202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Overview of Citadines Connect Georgetown Penang

Citadines Connect Georgetown Penang offers a modern and stylish base in the heart of Georgetown, Penang. Its contemporary design and relaxed atmosphere make it an appealing choice for travellers seeking both comfort and convenience. The hotel is situated in a vibrant neighbourhood, known for its blend of historical charm and modern amenities. You'll find yourself surrounded by colourful streets, local eateries, and cultural landmarks, all within easy reach.

Getting around is a breeze, with convenient access to public transport options that connect you to other parts of the city. Whether you're interested in exploring the UNESCO World Heritage sites or venturing further afield, Citadines Connect Georgetown Penang's location makes it an ideal starting point. The hotel distinguishes itself through its commitment to providing a seamless and affordable experience, ensuring that guests can enjoy their stay without breaking the bank.

Citadines Connect Georgetown Penang

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Citadines Connect Georgetown Penang Facilities

Featuring 143 rooms in total, Citadines Connect Georgetown Penang offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The facilities at Citadines Connect Georgetown Penang cater to a diverse range of travellers. Families will appreciate the comfortable and spacious rooms, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups travelling together will find the communal areas perfect for socialising, and leisure travellers will enjoy the convenient access to nearby attractions.

The accommodation provides a range of facilities and amenities for guests, including AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi.

Each room is designed with comfort in mind, featuring high-speed Wi-Fi, a functional workspace, comfortable bedding, and well-appointed bathrooms. In-room conveniences ensure that guests have everything they need for a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Citadines Connect Georgetown Penang

Expect a vibrant yet relaxed ambience at Citadines Connect Georgetown Penang. The mornings are typically bustling with guests preparing for their day of exploration, while the evenings offer a more laid-back atmosphere in the common areas. The hotel staff are always on hand to provide assistance and recommendations, ensuring a smooth and enjoyable stay.

While specific organised activities or tours may vary, the hotel can often provide information on local attractions and assist with booking transportation. Insider tips include familiarising yourself with the local customs and etiquette, and taking advantage of the hotel's convenient location to explore the surrounding neighbourhood on foot. The check-in process is generally straightforward, but it's always a good idea to have your identification and booking confirmation readily available.

How to Get to Citadines Connect Georgetown Penang

The nearest major international airport is located a reasonable distance from Citadines Connect Georgetown Penang, typically around 30-60 minutes by taxi, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative. From the city centre, Citadines Connect Georgetown Penang is easily accessible by local bus or taxi.

If you're arriving by train or bus, the main terminal is located within a manageable distance from the hotel. Local taxi services and ride-hailing apps offer convenient transportation options to reach your destination.

Food Near Citadines Connect Georgetown Penang

While Citadines Connect Georgetown Penang may offer breakfast or drinks, there are plenty of culinary options to explore in the surrounding area. Numerous cafs and restaurants are within walking distance, offering a diverse range of cuisines to suit all tastes and budgets. Convenience stores are also readily available for snacks and essential items.

Be sure to sample some of the local Penang delicacies, such as Char Kway Teow or Nasi Kandar, which can be found at budget-friendly hawker stalls and mid-range restaurants nearby. Don't miss the opportunity to try some of the region's unique flavours and culinary traditions.

Things to Do Around Citadines Connect Georgetown Penang

The area surrounding Citadines Connect Georgetown Penang is rich in cultural and historical attractions. Explore a historic temple, wander through a lively night market, or relax in a riverside park. The possibilities are endless.

For a one-day walkable highlights tour, consider visiting some of the well-known landmarks and historical sites in the vicinity. A two-day extended stay could include exploring some of the off-the-beaten-path gems and hidden corners of the city. In the daytime, immerse yourself in the local culture by visiting museums and art galleries. In the evening, experience the vibrant nightlife and entertainment options available.

Why Citadines Connect Georgetown Penang is Popular Among Travellers

Citadines Connect Georgetown Penang is popular among travellers for its affordability, convenience, and modern amenities. Repeat visitors often appreciate the hotel's central location, comfortable rooms, and friendly staff. The value-for-money proposition and the opportunity to experience the local culture make Citadines Connect Georgetown Penang a top choice for budget-conscious travellers.

Tips for First-Time Visitors

For first-time visitors, consider booking a room type that suits your specific needs, whether it's a spacious family room or a quiet workspace for digital nomads. When packing, be sure to bring lightweight clothing suitable for the tropical climate, as well as any necessary adaptors for your electronic devices. It's also a good idea to familiarise yourself with the local customs and etiquette to ensure a respectful and enjoyable stay.

English is widely spoken in Penang, making communication relatively easy for most travellers. However, learning a few basic phrases in Malay can be a nice gesture and enhance your interactions with the local community. Always be aware of your surroundings and take necessary safety precautions, especially when exploring unfamiliar areas.

Best Time to Stay at Citadines Connect Georgetown Penang

The best time to stay at Citadines Connect Georgetown Penang depends on your preferences and priorities. The peak season typically falls during the school holidays and major festivals, when the weather is generally dry and sunny. However, prices may be higher and crowds may be larger during these times.

The off-peak season offers a quieter and more budget-friendly experience, with lower prices and fewer crowds. However, the weather may be more unpredictable, with occasional rain showers. Consider planning your visit around local events, festivals, or holidays to experience the unique cultural celebrations of Penang. For budget-conscious travellers, the shoulder seasons (the months immediately before and after the peak season) offer a good balance of pleasant weather and affordable prices.

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All facilities in Citadines Connect Georgetown Penang

Swimming Pool Citadines Connect Georgetown Penang
Swimming Pool
Fitness Center Citadines Connect Georgetown Penang
Fitness Center
Lobby Citadines Connect Georgetown Penang
Lobby
Exterior Citadines Connect Georgetown Penang
Exterior

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower

Transportation

  • Limited parking
  • Parking with surcharge

Things to Do

  • Fitness center
  • Outdoor pool

Public Facilities

  • Restaurant
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Multilingual staff

Nearby Facilities

  • Shops
  • Supermarket

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Connect Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The breakfast charges for the in house guests. Adults: RM 27 nett Children (6-12 years): RM 19.50 nett Children (5 years and below): Free of charge (FOC)
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.

Extra Breakfast

Accommodation charges MYR 27.00/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citadines Connect Georgetown Penang
143
Number of floors in Citadines Connect Georgetown Penang
3
Another facilities in Citadines Connect Georgetown Penang
Connecting rooms, Family room, Non-smoking room, Desk, Hairdryer

Frequently asked question in Citadines Connect Georgetown Penang

What are available facilities at Citadines Connect Georgetown Penang?
There are top facilites at Citadines Connect Georgetown Penang such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citadines Connect Georgetown Penang?
The standard check-in time at Citadines Connect Georgetown Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Citadines Connect Georgetown Penang provide breakfast?
Yes, Citadines Connect Georgetown Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Citadines Connect Georgetown Penang have?
Citadines Connect Georgetown Penang is a 4.0-star hotel.
How many floors does Citadines Connect Georgetown Penang have?
Citadines Connect Georgetown Penang has 3 floors.
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More Reviews from Other Guests in Citadines Connect Georgetown Penang

9.2
Exceptional
From 35 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

8.7

Location

9.4

Service and Facilites

9.1

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Traveler Reviews Citadines Connect Georgetown Penang

Number of reviews per page
20
40
Customer reviews
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The location was superb!! I love staying here because [it's] only [a] walking distance to the bar(s) that I love in Penang! Not to mention a lot of nice food [is] also nearby. I will [come] back again for sure and stay here The only thing I wish could be better is the location of my room. I got no view, [the] only view is the restaurant haha, also mine was on [the] 1st floor. Maybe [it would be a] much better experience if I can get [a] better view to the street❤️
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Accommodation's Reply
25 Sep 2025
Thank you for your lovely feedback! We’re delighted you enjoyed the location and nearby attractions. We note your preference for a room with a better view and will do our best to accommodate this on your next visit. Looking forward to welcoming you back soon!
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DANNY H. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Everything’s is good ,but please give two access cards when customers check in if two person let them convenient go out in case come back different timing.
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Thank you for your kind feedback! We’re glad you had a good stay and appreciate your suggestion regarding the access cards we’ll take this into consideration to improve guest convenience.
P***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The place is so comfortable with full of services It would be nicer if the staff more polite
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Accommodation's Reply
16 Jul 2025
Hi, Thank you for your feedback! We're delighted you enjoyed our comfortable accommodations and services. We'll work on enhancing our staff's courtesy to make your next stay even better. Looking forward to welcoming you again. Best regards, The Management
J***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Breakfast is less varied. Overall hotel is ok. Comfortable room. Strategic location.
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Accommodation's Reply
16 Jul 2025
Thank you for your review! We're glad you enjoyed your room and the hotel's location. We'll follow up on your feedback regarding breakfast options for future improvements.
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A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
6.6
/10
Reviewed 31 week(s) ago
The bathroom doesn’t have a shower screen…so every time I take a shower or just do ablution…water gets everywhere…the toilet gets wet. The bathroom lights are also very dim. During my 4 night stay, the room was never cleaned, only the bed was tidied up.
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Accommodation's Reply
16 Jul 2025
Thank you for your review. We apologize for the inconvenience you experienced with the bathroom and room cleanliness. Your feedback is valuable and we will follow up on it to improve our service in the future.
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T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
The hotel is near Komtar and the Hindu Bus Depot. I booked a deluxe room, which was spacious. The bed was large, soft, and comfortable, with four pillows provided for each bed. The hotel offers 24-hour complimentary coffee and a variety of breakfast options. Overall, it was a pleasant stay.
2 people find it helpful
Accommodation's Reply
16 Jul 2025
Thank you for your kind review! We're glad you enjoyed the spacious room, comfy bed, and our 24-hour coffee and breakfast offerings. We look forward to welcoming you again soon!
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Rini S.
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 50 week(s) ago
What surprised me was that the location was not only close to the shopping center but also close to the hotel where my conference was held.
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2 people find it helpful
Accommodation's Reply
17 Oct 2024
Hi Rini, Thank you for your wonderful feedback! We're delighted to hear that our location was convenient for both shopping and your conference. We hope to welcome you back again soon! Warm regards, The Management
susanna a.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 51 week(s) ago
Check in and check out are fast, no queues. The hotel is quiet and good for resting. The AC is very cold, so every time I want to sleep, I turn it off. In front of the hotel there is a food court that is open from the afternoon until midnight.
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1 people find it helpful
Accommodation's Reply
15 Oct 2024
Thank you for your review! We're glad you enjoyed the quick check-in and check-out, as well as the peaceful atmosphere for resting. We’ll take note of the AC feedback for future improvements. Happy to hear the nearby food court added convenience to your stay. We hope to welcome you back soon!
S***s
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 51 week(s) ago
The hotel is pleasant, quiet and close to restaurants.
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1 people find it helpful
Accommodation's Reply
14 Oct 2024
Thank you for your review! Glad to hear you enjoyed our hotel's peaceful atmosphere and proximity to restaurants. We look forward to welcoming you back soon!
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J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 51 week(s) ago
Room was very clean and comfortable.
3 people find it helpful
Accommodation's Reply
09 Oct 2024
Hi, Thank you for your kind words! We're delighted to hear that you found the room clean and comfortable. We hope to welcome you back soon! Best regards, The Management
J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Best location, surrounding feel save, clean, bright at night time, free flow high quality cappucino coffee, near many eateries, comfy bed, good breakfast, check in/out very fast, the customer service nicely showed us the room at other tower 👍.
1 people find it helpful
Accommodation's Reply
09 Sep 2024
Dear Guest, Thank you for your wonderful review! We're thrilled you enjoyed our prime location, safe surroundings, and clean, well-lit environment. We're glad the complimentary cappuccino, comfy bed, and fast check-in/out made your stay even better. It's great to hear that our team could assist you with a room tour as well. We hope to welcome you back soon! 👍👍 Best regards, The Management
J***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 63 week(s) ago
10/10, Strategic location, friendly and very helpful service. Will come back again if I go to Penang.
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2 people find it helpful
Accommodation's Reply
22 Jul 2024
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our strategic location and found our service both friendly and helpful. We look forward to welcoming you back on your next visit to Penang. Safe travels and see you again soon!
Tico
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 64 week(s) ago
Very recommended hotel to stay.
1 people find it helpful
Accommodation's Reply
12 Jul 2024
Hi Tico, Thank you for your feedback! We're delighted you had a very good stay with us Best regards, The Management
M***d
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 74 week(s) ago
Strategic location. Tried request for king bed in advance but no response from hotel. Anyhow, good stay for few nights.
1 people find it helpful
Accommodation's Reply
17 May 2024
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our strategic location and had a good stay with us. We sincerely apologize for not responding to your request for a king bed in advance. Your feedback is valuable to us, and we will address this issue with our team to ensure better communication in the future. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay next time. Best regards, The Management
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Martin G.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
Great location and hotel newly renovated, room comfort spacious and clean. They have a great snack bar so no need to include breakfast in booking if you are vegetarian (no vegetarian option on breakfast menu if it 's included in your stay).
3 people find it helpful
Accommodation's Reply
01 Apr 2024
Hi Martin G, Thank you for your feedback! We're delighted to hear you enjoyed our newly renovated hotel and found the location convenient. We'll take your suggestion regarding breakfast options into consideration to enhance our guest experience. We look forward to welcoming you again soon! Best regards, The Management
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Maya S. D.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 83 week(s) ago
Harga cukup mahal, dengan fasilitas, sarapan berdasarkan pesanan, salad tidak fresh.
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Accommodation's Reply
03 Mar 2024
Hi Maya Sari Dewi, We are very sorry to hear that you feel our prices are quite expensive and that you are not satisfied with the facilities we provide and the quality of breakfast. We always try to provide the best service to our guests, including providing fresh and high quality food. We will promptly investigate the issue you mentioned and make any necessary improvements to make your experience at our hotel better in the future. Thank you for your feedback and hope you will give us a chance to improve your impression.
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Nadia Tjokro Hadikusumo
icon-origin-TRAVELOKA
8.5
/10
Reviewed 83 week(s) ago
Stayed 4 nights and the breakfast menu were the same options everyday. So I guess, it's better to book with no breakfast.
1 people find it helpful
Accommodation's Reply
21 Mar 2024
Hi Nadia, Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely apologize for any inconvenience caused by the repetitiveness of our breakfast menu during your visit. Your comments are invaluable to us as they allow us to identify areas where we can improve and enhance our guests' experience. Rest assured, we have taken note of your concerns and will work diligently to introduce more variety into our breakfast offerings to better accommodate the preferences of our guests. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, allowing us the chance to exceed your expectations. Warm regards, The Management
Rara L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 85 week(s) ago
The hotel has the best room and comfy bedding. The receptionist is very friendly and try his best to accommodate my needs. I would love to come here again because of the ambiance, cleanliness, friendly and helpful staff.
1 people find it helpful
Accommodation's Reply
19 Feb 2024
Hi Farah, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon! Best regards, The Management
Pimpraveena W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 91 week(s) ago
โรงแรมใหม่และสะอาดมาก ของใช้ต่างๆดีมาก ชอบสบู่เหลวอาบน้ำมาก ถ้ามีขายข้างนอกจะซื้อเลย พนักงานบริการดี ไม่ต้องคิดเยอะ กดจองเลย
2 people find it helpful
DS Mohd N. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 107 week(s) ago
The waiter at the cate are friendly and helpful.
1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Citadines Connect Georgetown Penang

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