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Cititel Express Kota Kinabalu

HOTELS
No. 1 Jalan Singgah Mata 1, Asia City, Central Business District, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
Staffs have been vaccinated for COVID-19.
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Traveloka
8.3 Impressive
From 513 reviews
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Check our curated reviews for honest descriptions about this accommodation.
kamar bersihlayanan pelanggan bagus
Service very fast and room very cleaning, customer service is good
Zait I. B. S.
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Facilities
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Location Info

No. 1 Jalan Singgah Mata 1, Asia City, Central Business District, Kota Kinabalu City Centre, Kota Kinabalu, Sabah, Malaysia, 88000
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Per Night
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Check-in
Wed, 18 May 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 513 reviews
8.3
Impressive
Fantastic
121
Very Good
288
Satisfying
37
Average
67
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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All
strategic location (14)
friendly staffs (8)
clean room (6)
great room (1)
great location (2)
SEE MORE (5)
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Language
English
2 Reviews
8.5
/ 10
8.5
Staycation
Good for solo traveller. Small room but lovely.

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DN
1 Reviews
9.1
/ 10
9.1
Staycation
I love this hotel. Very clean and free parking.

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10 Reviews
8.5
/ 10
8.5
Staycation
Everything just fine, but no lobby for waiting.

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CD
2 Reviews
9.7
/ 10
9.7
Staycation
The room a bit small. But comfortable and clean. 5 stars for customer service.

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SS
1 Reviews
9.4
/ 10
9.4
Backpacking
Good stay. Clean room. Worth the price.

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SA
2 Reviews
6.1
/ 10
6.1
This hotel is a non-smoking hotel but unfortunately there are someone who selfish smoking in the hotel. The receptionist said can only to move me and my baby to others room but it not the good solution as the hotel has centralised air-conditioning system. This is a very serious issue that shouldn't be taken lightly.The hotel's management should more serious to ensure nobody break your policy!

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Accommodation's Reply

28 Feb 2020
Dear valued customer, Thank you for your feedback. Our apologies that your stay experience wasn't up to your expectation. We usually practiced to be strictly not allowed the guest smoking inside the hotel by implement the penalty charges for smoking, installed the smoke detector in order to maintain a smoke free and clean air environment for our guest. Thank you for letting us know and we definitely will improve in future. Thank you.
MT
5 Reviews
9.1
/ 10
9.1
Business travel
Easy check in, comfortable room, accesible area.

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MA
4 Reviews
8.8
/ 10
8.8
Backpacking
Pros: Great location, nearby restaurants and malls, easily accessible transport grab, en route airport bus, Acceptable price. Water dispenser available. WiFi speed good. Things to improve: Only coffee available no tea provided as complimentary in room. Would be better to have tea for some

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AB
2 Reviews
9.4
/ 10
9.4
Romantic Vacation
The accommodation was good and the hotel location was strategic, watsons and guardian are right next to the hotel, CP just a walking distance and most of all, the parking space is visible from hotel. Will definitely stay there again in the future

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MI
1 Reviews
6
/ 10
6
Business travel
The room is too small! there are only 6 chairs in a lobby and it's obviously below rated

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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.
Hotel Description
Check-in and Check-out Time
Check-in: From 14:00
Check-out: Before 12:00

Simplicity at its best, Cititel Express Kota Kinabalu is strategically located in the heart of Kota Kinabalu City Centre, offer 275 guestrooms with all the essential amenities for a refreshing experience with great value. Within walking distance to the commercial district, banks, government agencies, local eateries & bars and various tourist sites, it’s one address you would not want to miss.

The hotel is a mere 10-minute walk to the Handicraft Market, The Waterfront and nearby shopping malls. A visit to any of the cultural attractions only takes a few minute drive from the hotel. Catching the next flight home is a comfortable 10-minute ride to the airport. Thus the strategic location of Cititel Express Kota Kinabalu makes it an ideal choice for a short getaway trip in the city.

Cititel Express, Kota Kinabalu - Smart, Clean, Simple, in the heart of Kota Kinabalu City Centre, a hotel that offers a refreshingly simple, comfortable and value experience.

Hotel Policy


With effective from I't November 2017, Cititel Express Kota Kinabalu will implement Smoke-Free Hotel Environment Policy which include guest rooms, common areas and associate work areas to create an environmental friendly hotel.

==================================================================
Smoking, including the use of e-cigarettes or any electronic smoking, vaping devices are strictly prohibited in all guest rooms and common areas of the Hotel premise. However, we do provide designated smoking area outside the hotel building for the guest who smoke.

Hotel may requests for additional documentation from guests to validate their identity and travel itinerary or any other relevant information upon check in.

Facilities
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
Nearby Facilities
  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Cafe
In-room Facilities
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV
General
  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
Business Facilities
  • Business facilities
  • Meeting facilities
  • Photocopier
  • Projector
Connectivity
  • LAN Internet
  • Free WiFi
Transportation
  • Limited parking
Accessibilty
  • Wheelchair accessible
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