Cititel Express Penang Hotel

Hotels
8.3
/10

Very Good

754 reviews

What Guests Say About Their Stay

Distance To City Center (11)
Staff Friendliness (10)
Accessibility (9)
Wifi (9)
Kartika
8.8
/ 10
The location is strategies, in front of shopping center and near some of hidden gem of penang culinary. The most oustanding place of the hotel is the room that spacious and clean. I'll comeback here for sure. The gym tools also complete.
Kartika
8.5
/ 10
It's located right behind the wembley hotel and it has connecting door to wembley, so we can get shortcut to Komtar. The room is clean. Two thumbs up for the service and room !
In the Area
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123, Lebuh Noordin, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Cititel Express Penang Staying at Cititel Express Penang Hotel is a good choice when you are visiting Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Cititel Express Penang Hotel

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123, Lebuh Noordin, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
Lobby Cititel Express Penang Hotel
Lobby 2 Cititel Express Penang Hotel

Discover More About Cititel Express Penang Hotel

Discover the Comfort and Convenience of Cititel Express Penang Hotel

Nestled in the heart of George Town, the Cititel Express Penang Hotel offers a perfect blend of comfort, convenience, and affordability. With its strategic location, this hotel is an ideal choice for both business travelers and tourists seeking to explore the rich cultural heritage and vibrant lifestyle of Pulau Pinang. Whether you're visiting for a short getaway or an extended stay, Cititel Express Penang promises a memorable experience with its modern amenities and warm hospitality.

Facilities at Cititel Express Penang Hotel

Cititel Express Penang Hotel is designed to cater to the needs of its guests, offering a range of facilities and services that ensure a comfortable and enjoyable stay. Here are some of the key facilities you can expect:

  • Comfortable Accommodations:

    The hotel features well-appointed rooms equipped with modern amenities such as air conditioning, flat-screen TVs, complimentary Wi-Fi, and en-suite bathrooms.
  • Dining Options:

    Enjoy a variety of local and international cuisines at the hotel's in-house restaurant, where you can indulge in delicious meals throughout the day.
  • Meeting and Event Spaces:

    For business travelers, the hotel offers meeting rooms and event spaces that are perfect for conferences, seminars, and private gatherings.
  • Fitness Center:

    Stay active during your stay with access to the hotel's fitness center, equipped with modern exercise equipment.
  • 24-Hour Front Desk:

    The hotel's front desk is staffed around the clock to assist with any inquiries or requests you may have during your stay.
  • Parking Facilities:

    Guests traveling by car can take advantage of the hotel's parking facilities for added convenience.

How to Get to Cititel Express Penang Hotel Using Public Transportation

Reaching Cititel Express Penang Hotel is easy and convenient, thanks to the well-connected public transportation network in George Town. Here are some options for getting to the hotel:

  • From Penang International Airport:

    Take the Rapid Penang Bus 401E, which provides a direct route to George Town. Alight at the Komtar Bus Terminal, and the hotel is a short walk away.
  • From Butterworth Railway Station:

    Board the ferry to George Town and then take a taxi or the Rapid Penang Bus 101 to reach the hotel.
  • By Bus:

    The Komtar Bus Terminal is a major hub for Rapid Penang buses, offering routes that connect various parts of the island. From the terminal, the hotel is easily accessible on foot.
  • By Taxi or Ride-Sharing:

    Taxis and ride-sharing services like Grab are widely available in Penang and provide a convenient way to reach the hotel from any location.

Nearest Restaurants to Cititel Express Penang Hotel

George Town is renowned for its culinary delights, and staying at Cititel Express Penang Hotel puts you in close proximity to a variety of dining options. Here are some nearby restaurants to explore:

  • Tek Sen Restaurant:

    Known for its mouthwatering Chinese dishes, Tek Sen is a popular spot for both locals and tourists.
  • Red Garden Food Paradise:

    This bustling food court offers a wide array of local and international food stalls, perfect for a casual dining experience.
  • Jawi House Café Gallery:

    Experience traditional Malay and Peranakan cuisine in a charming heritage setting.
  • Hameediyah Restaurant:

    One of the oldest nasi kandar restaurants in Penang, offering a rich selection of spiced curries and meats.
  • China House:

    A unique venue combining art galleries, a café, and a restaurant, famous for its delectable cakes and desserts.
  • Deen Maju Nasi Kandar:

    A local favorite for its flavorful nasi kandar, attracting long queues during peak hours.
  • Wheeler's Coffee:

    A trendy café known for its specialty coffee and Western-inspired dishes.
  • Kimberly Street Night Market:

    Explore the vibrant street food scene with a variety of local delicacies available in the evenings.

Nearest Attractions to Cititel Express Penang Hotel

Staying at Cititel Express Penang Hotel provides easy access to some of the most iconic attractions in George Town. Here are eight must-visit sites nearby:

  • Penang Street Art:

    Discover the famous street art murals scattered throughout George Town, offering a unique glimpse into the city's culture and history.
  • Cheong Fatt Tze Mansion (The Blue Mansion):

    A stunning example of Chinese architecture, this heritage building offers guided tours that delve into its fascinating history.
  • Pinang Peranakan Mansion:

    Explore the opulent lifestyle of the Peranakan community through this beautifully restored museum.
  • Khoo Kongsi:

    One of the most impressive clan houses in Penang, known for its intricate carvings and grand architecture.
  • Fort Cornwallis:

    A historical landmark offering insights into Penang's colonial past, complete with cannons and a lighthouse.
  • Penang Hill:

    Take a funicular train ride to the top for panoramic views of the island and enjoy the cooler climate.
  • Gurney Drive:

    A popular seafront promenade lined with hawker stalls and restaurants, perfect for an evening stroll.
  • Penang State Museum and Art Gallery:

    Learn about the rich history and culture of Penang through fascinating exhibits and artifacts.

Nearest Shopping Mall to Cititel Express Penang Hotel

For those looking to indulge in some retail therapy, the nearest shopping mall to Cititel Express Penang Hotel is the iconic Komtar Tower. As one of the tallest buildings in Penang, Komtar offers a variety of shopping, dining, and entertainment options. From fashion boutiques to electronics stores, you'll find everything you need under one roof. Additionally, the mall is home to several restaurants and cafes, making it a convenient spot to relax and unwind after a day of shopping.

In conclusion, Cititel Express Penang Hotel offers a strategic location, comfortable accommodations, and easy access to the best that George Town has to offer. Whether you're here for business or leisure, you'll find everything you need for a memorable stay in Pulau Pinang.

All facilities in Cititel Express Penang Hotel

Lobby Cititel Express Penang Hotel
Lobby
Exterior Cititel Express Penang Hotel
Exterior
Bedroom Cititel Express Penang Hotel
Bedroom
In-room Bathroom Cititel Express Penang Hotel
In-room Bathroom
Restaurant Cititel Express Penang Hotel
Restaurant

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Hot breakfast

General

  • AC
  • Heater
  • Non-smoking room
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible parking

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Cititel Express Penang Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The Hotel Reception is open from 9am to 9pm. For check-in and check-out before 9am and after 9pm, kindly proceed to the reception counter at The Wembley – A St Giles Hotel, Penang.
Hotel will be converted to a Non Smoking Hotel effective 01/08/2022. Smoking only allowed in designated area.

Smoking

Smoking is allowed only in the designated smoking area.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Cititel Express Penang Hotel
234
Number of floors in Cititel Express Penang Hotel
22
Another facilities in Cititel Express Penang Hotel
24-hour room service, Breakfast restaurant, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Cititel Express Penang Hotel

What are available facilities at Cititel Express Penang Hotel?
There are top facilites at Cititel Express Penang Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Express Penang Hotel?
The standard check-in time at Cititel Express Penang Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Express Penang Hotel provide breakfast?
Yes, Cititel Express Penang Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Cititel Express Penang Hotel

8.3
Very Good

From 754 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.2

Meal

7.8

Location

8.6

Service and Facilites

8.3

People often mention about Cititel Express Penang Hotel
All
Distance to City Center (11)
Staff Friendliness (9)
Wifi (9)
Accessibility (8)
Surroundings (7)
Bedroom (7)
Bathroom (7)
Check-in/out Time (6)
Hotel Area (6)
Ambiance (5)
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Traveler Reviews Cititel Express Penang Hotel

Number of reviews per page
20
40
Customer reviews
H***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.4

/10

Reviewed 8 week(s) ago

The make up room is not very clean
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Accommodation's Reply
13 Mar 2025
We sincerely apologize for the cleanliness issue you encountered in the room. This is not the standard we strive for, and we will address this with our housekeeping team immediately. We appreciate your comments and are working to improve.
g***e
icon-origin-TRAVELOKA

9.1

/10

Reviewed 9 week(s) ago

The hotel location is good and close to the city center, only the room size is a bit small but the rest is okay
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Accommodation's Reply
13 Mar 2025
Thank you for sharing your feedback with us. We’re sorry to hear that the room size didn’t meet your expectations and that it wasn’t as comfortable as you hope for. We understand how important space is for a relaxing stay, and we apologize for any discomfort this caused. For future stays, we recommend considering our slightly larger room options (Superior Room) to ensure more space and comfort. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience.
Vina M.
icon-Medical
Medical
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8.5

/10

Reviewed 10 week(s) ago

Often staying in this hotel when we're in Penang, already feel very comfortable staying in Cititel express Penang ❤️

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Accommodation's Reply
27 Feb 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
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mita k.
icon-Leisure
Leisure
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9.7

/10

Reviewed 13 week(s) ago

Providing prayer mats for prayer 👍🏻
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Accommodation's Reply
12 Feb 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.0

/10

Reviewed 14 week(s) ago

Strategic location, good hotel atmosphere, only the cleanliness of the towels needs to be improved and the friendliness of the staff needs attention.
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1 people find it helpful

Accommodation's Reply
03 Feb 2025
Thank you for your valuable feedback! We're glad to hear you enjoyed our strategic location and the atmosphere of the hotel. We take cleanliness seriously and will certainly look into improving the condition of the towels. Additionally, we appreciate your comments about staff friendliness and will use this as an opportunity to further train our team to enhance guest experiences. We hope to welcome you back and provide an even better stay next time.
W***a
icon-Staycation
Staycation
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9.4

/10

Reviewed 15 week(s) ago

Clean, comfortable, beautiful view, many places to eat, near the mall and one more thing provided prayer mats for Muslims. Recommended. Next time I stay here again when I go to Penang.
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Accommodation's Reply
24 Jan 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
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Silva R.
icon-Leisure
Leisure
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9.4

/10

Reviewed 17 week(s) ago

This is a recommended hotel, close to kmn², mall, bus terminal, komtar, perangin mall, avenue, basically the best, especially since there is a connecting road through the St Giles hotel, food is close to kmn², stayed here for 3 nights 😁
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2 people find it helpful

Accommodation's Reply
24 Jan 2025
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
s***o
icon-origin-TRAVELOKA

9.1

/10

Reviewed 28 week(s) ago

Nice hotel, close to culinary, refillable drinking water provided. Unfortunately the sound from outside can be heard from the room, especially when cleaning from another room.
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2 people find it helpful

Accommodation's Reply
28 Oct 2024
Thank you for your positive review! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
S***Y
icon-Leisure
Leisure
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10.0

/10

Reviewed 34 week(s) ago

Every time I go to Penang, Cititel Express is the hotel of choice for me and my family.
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2 people find it helpful

Accommodation's Reply
13 Sep 2024
Thank you for your continued loyalty to Cititel Express! We're delighted to hear that our hotel has become your family's go-to choice when visiting Penang. Your support means a lot to us, and we're committed to providing you with the best possible experience. We hope to welcome you back soon!
M***d
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Staycation
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8.1

/10

Reviewed 38 week(s) ago

Strategic and clean hotel, close to the center of Georgetown.
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1 people find it helpful

Accommodation's Reply
16 Aug 2024
Thank you for your kind words! We're delighted that you found our location strategic and the hotel clean. Your satisfaction is important to us. We hope to welcome you back soon!
R***a
icon-Leisure
Leisure
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9.4

/10

Reviewed 40 week(s) ago

Great location, many local food nearby, room is clean, nice hotrl staff.

1 people find it helpful

Accommodation's Reply
01 Aug 2024
Thank you for your kind words! We're thrilled you loved our location, clean rooms, and friendly staff. It's great to hear that you enjoyed the local food scene nearby. Your positive feedback motivates us to keep up the great work. We hope to welcome you back soon!
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 40 week(s) ago

Great stay, enough space for 4 people, nice view from our room, strategic location.

1 people find it helpful

Accommodation's Reply
01 Aug 2024
Thank you for your wonderful review! We're delighted that you enjoyed your stay, found the room spacious for your group, and loved the view. We appreciate you choosing our hotel for its convenient location. Your positive feedback motivates us to continue providing excellent service. We hope to welcome you back soon!
M***s
icon-Leisure
Leisure
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10.0

/10

Reviewed 41 week(s) ago

near Komtar terminal, Gama supermarket & Macalister hawker stop
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1 people find it helpful

Accommodation's Reply
01 Aug 2024
Thank you for your feedback! We're glad you found our location convenient, with Komtar, Gama Supermarket, and Macalister Hawker Centre nearby. Your satisfaction is important to us. We hope to welcome you back soon!
N***a
icon-origin-TRAVELOKA

8.1

/10

Reviewed 43 week(s) ago

Air conditioner: even you setup for 17 celcius but it feel like 27celcius. Room space is limited. Bed is not static (a bit goyang) but I'm happy for the parking.

1 people find it helpful

Accommodation's Reply
01 Aug 2024
Thank you for your feedback. We apologise for the discomfort caused by the air conditioning, limited room space, and unstable bed. Your comments about parking are appreciated. We will look into improving these areas to ensure a better stay for our guests.
b***n
icon-Leisure
Leisure
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8.5

/10

Reviewed 44 week(s) ago

Hotel staff is friendly. Narrow room. Location near komtar.
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1 people find it helpful

Accommodation's Reply
01 Aug 2024
Thank you for your feedback. We appreciate your kind words about our staff. We apologize for the room size being smaller than expected. We're glad you found our location convenient. Your input helps us improve our guests' experience.
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 55 week(s) ago

I super love this hotel, especially the bed, it is super comfortable. Everything looks new and clean. But we also had problems, like some electricity plugs are not functioning, the water glass bottle is too big, the air conditioner is not cool enough. Even though we chose the lowest temp and the hardest fan. I will definitely stay in this hotel again, but with the well functioning air con. Hopefully :).
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2 people find it helpful

SIDIK SALIM
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8.5

/10

Reviewed 63 week(s) ago

Been staying there whenever I'm in Penang. Best for me alone, room is clean and staff are friendly.

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Meutia F. S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 65 week(s) ago

Untuk sekelas hotel ⭐3 hotel nya bagus, strategis dan dekat dengan komtar, tempat kuliner dan pusat belanja/Mall. Cuma waktu itu di sekitar hotel sedang ada perbaikan jalan, tapi tidak terlalu mengganggu. Untuk kamar bersih, cuma tiap hari tidak di bersihkan dan di rapikan, padahal sudah minta untuk di bersihkan dan di rapikan, cuma di beri ganti amenities untuk kamarmandi saja (handuk, sikat gigi), ya sudah tidak masalah sih, tetap jadi rekomendasi menginap kalau ke Penang lagi. Terima kasih Cititel Express Penang hotel 👍
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2 people find it helpful

sanderson t.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 65 week(s) ago

Lokasi hotel sangat strategis, ke shoping mall, stasiun bis, tempat jajanan makanan, pasar tradisional dapat ddi lakukan dengan berjalan kaki. Kamar hotel lumayan lega, jendela kamar pemandangan 1st Avenue Mall, kamar mandi shower (sabun/shampo cair) tersedia, sikat gigi, handuk putih bersih, minuman air mineral tinggal ambil di koridor depan lift. Recommended.
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1 people find it helpful

Anthony T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 67 week(s) ago

Room is good and clean, but a bit to small the room.

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Exterior 4 Cititel Express Penang Hotel

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