Cititel Hotel Penang

Hotels
8.4
/10
Very Good
1,227 reviews

What Guests Say About Their Stay

Staff Friendliness (17)
Distance To City Center (13)
Ambiance (12)
Wifi (11)
G***D
9.7
/ 10
The staff are friendly, supportive, and willing to help in different situations. Indeed, they live up to the expectations of the hotel guests.
C***a
8.8
/ 10
All staff are very friendly. The hotel location is near the market and some famous kedai like Penang Road Laksa, Cheng Woh Medical Hall, and Kimberly Street. Across the hotel is Lao Liu suan cai yu restaurant. Nice hotel to stay.
A***n
9.4
/ 10
Nice hotel, comfort and spacious room, stunning view. Thanks to the front desk staff that we got a sea view room. All the staff is nice, friendly, and helpful. Keep up the good work, guys. The hotel is just a short distance to Penang culinary, tourist attractions, etc. Love it.
Zikri A. G.
9.7
/ 10
Hotel bagus, staf yang ramah, bersih, lokasi strategis, cocok untuk yang berpergian ke Penang, direkomendasikan.
jessica n. w.
9.7
/ 10
Great hotel with good location close to tourist attractions and many restaurants. Had a pleasant stay with room facing good sea view. Staff is very helpful as well.
In the Area
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66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Cititel Penang is a four-star hotel that stands 16-storeys high in the city of George Town, Penang Island, Penang. It is a suitable hotel for both leisure and business travellers considering how strategically located it is right in the city. Cititel Penang consist of 451 guest rooms complete with high-quality in-room facilities both leisure and business travellers will find convenient for them to use. There are three main types of rooms guest can choose in accordance with their own preferences because each room is able to complement different taste in accommodation unit. As for dining, there are three main dining areas you can visit, either for a small drink or family dining, each of the dining areas will give you the best of the menu in the hotel. Not only is the hotel in the heart of the city itself, it is also surrounded by various attractions that leisure travellers will find it enjoyable to explore without having to travel too far out.
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What's around Cititel Hotel Penang

66, Jalan Penang, Georgetown, Pulau Pinang, Penang, Malaysia, 10000
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Overview of Cititel Hotel Penang

Nestled in the heart of Penang, Cititel Hotel Penang offers a unique blend of modern comfort and traditional charm. Its strategic location makes it an ideal base for exploring the vibrant city, whether you're a history buff, a foodie, or simply looking to soak up the local culture.

Prime Location

Cititel Hotel Penang is situated in a bustling area of Georgetown, Penang, providing easy access to iconic landmarks such as Komtar and the Clan Jetties. The hotel is also conveniently located near major public transport links, making it easy to navigate the city and explore further afield.

Perfect for Every Explorer

Whether you're a solo adventurer, a couple seeking a romantic getaway, or a family on holiday, Cititel Hotel Penang caters to a wide range of travellers. Its central location and diverse amenities make it a great choice for anyone looking to experience the best of Penang.

Style and Vibe

The hotel boasts a contemporary design with subtle nods to Penang's rich heritage. Expect a welcoming atmosphere, stylish decor, and comfortable spaces designed to make you feel right at home.

Cititel Hotel Penang

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Cititel Hotel Penang Facilities

Featuring 451 rooms in total, Cititel Hotel Penang offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Room Types

Cititel Hotel Penang offers a variety of room types to suit different needs and budgets. From cosy standard rooms to spacious suites, each room is designed with comfort and convenience in mind. Expect modern amenities, comfortable beds, and stylish decor.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Cititel Hotel Penang

Expect a relaxed and welcoming atmosphere at Cititel Hotel Penang. The hotel attracts a diverse mix of guests, from international visitors to local staycationers. The vibe is generally social, but with plenty of quiet corners for those seeking peace and quiet.

Guest Profile

You'll likely encounter a mix of international travellers eager to explore Penang's cultural sites, couples enjoying a romantic escape, and families seeking a convenient base for their holiday adventures.

Activities and Events

While Cititel Hotel Penang may not have a packed schedule of organised events, the staff are always happy to provide recommendations for local tours, cultural experiences, and nightlife hotspots. They can also assist with booking transportation and arranging excursions.

House Rules

Like any reputable accommodation, Cititel Hotel Penang has a few simple house rules in place to ensure a comfortable and respectful environment for all guests. These typically include quiet hours, guidelines for using communal spaces, and policies regarding smoking and alcohol consumption.

How to Get to Cititel Hotel Penang

Getting to Cititel Hotel Penang is relatively straightforward, regardless of your mode of transport.

Transportation Hubs

The nearest airport is Penang International Airport (PEN), which is approximately a 30-minute drive from the hotel. The main bus terminal, Komtar Bus Terminal, is within walking distance.

Directions

For taxi or ride-hailing users, simply provide the hotel's address. If you're arriving by bus, it's a short walk from the Komtar Bus Terminal. The hotel is easily accessible from major roads and highways.

Walking Distance

Cititel Hotel Penang is conveniently located within walking distance of many major attractions, including Komtar, Prangin Mall, and the UNESCO World Heritage Site of Georgetown.

Food Near Cititel Hotel Penang

Penang is a foodie paradise, and Cititel Hotel Penang is surrounded by a plethora of dining options.

On-Site Dining

Cititel Hotel Penang features on-site restaurants and cafes, offering a convenient way to enjoy local and international cuisine. Check with the hotel regarding the specific offerings and opening hours.

Self-Catering

While Cititel Hotel Penang may not have extensive kitchen facilities for self-catering, there are plenty of convenience stores nearby where you can stock up on snacks and drinks.

Local Eateries

Within walking distance, you'll find a wide range of cafes, restaurants, and hawker stalls serving up delicious Penang cuisine. Be sure to try local specialities such as Char Kway Teow, Assam Laksa, and Nasi Kandar.

Things to Do Around Cititel Hotel Penang

From historical sites to vibrant markets, there's no shortage of things to see and do near Cititel Hotel Penang.

Tourist Hotspots

Explore the UNESCO World Heritage Site of Georgetown, visit the iconic Kek Lok Si Temple, or take a stroll along Gurney Drive. Other nearby attractions include Fort Cornwallis, the Penang State Museum, and the Clan Jetties.

Cultural Experiences

Immerse yourself in Penang's rich culture by visiting night markets, exploring traditional Chinese temples, or attending a cultural performance. Don't miss the opportunity to sample local delicacies and interact with friendly locals.

Itinerary Ideas

For solo travellers, consider a walking tour of Georgetown, followed by a relaxing evening at a local cafe. For group travellers, a visit to Kek Lok Si Temple and a food tour of Gurney Drive are highly recommended.

Why Cititel Hotel Penang is Popular Among Travelers

Cititel Hotel Penang consistently receives positive reviews from travellers for its convenient location, comfortable accommodations, and friendly service. Its central location makes it easy to explore Penang's top attractions, while its modern amenities ensure a pleasant and relaxing stay. The hotel's commitment to providing excellent value for money also contributes to its popularity.

Tips for First-Time Visitors

Planning your first trip to Penang and staying at Cititel Hotel Penang? Here are a few helpful tips.

Room Selection

If you're a light sleeper, consider requesting a room away from the main street to minimise noise. Families may prefer a larger room or suite with extra space.

Packing Essentials

Pack light, comfortable clothing suitable for Penang's tropical climate. Don't forget sunscreen, insect repellent, and a hat. A universal adapter may also be useful for charging your electronic devices.

Language

English is widely spoken in Penang, so you shouldn't have any trouble communicating. However, learning a few basic Malay phrases can be a nice gesture and may enhance your interactions with locals.

Local Customs

Penang is a multicultural society with a blend of Malay, Chinese, and Indian influences. Be respectful of local customs and traditions, particularly when visiting religious sites. Dress modestly and remove your shoes before entering temples or mosques.

Best Time to Stay at Cititel Hotel Penang

Penang enjoys warm weather year-round, but the best time to visit depends on your preferences.

Seasonal Considerations

The dry season, from December to March, is generally considered the best time to visit Penang, with sunny skies and pleasant temperatures. However, this is also peak season, so expect higher prices and larger crowds. The shoulder seasons, from April to May and September to November, offer a good balance of pleasant weather and fewer tourists.

Event-Based Travel

Penang hosts a variety of festivals and events throughout the year, including Chinese New Year, Thaipusam, and the Penang International Food Festival. If you're interested in attending a specific event, be sure to book your accommodation well in advance.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Cititel Hotel Penang

Swimming Pool Cititel Hotel Penang
Swimming Pool
Functional Hall Cititel Hotel Penang
Functional Hall
Lobby Cititel Hotel Penang
Lobby
Exterior Cititel Hotel Penang
Exterior
Bedroom Cititel Hotel Penang
Bedroom

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Dining area
  • Hot breakfast

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Smoke-free

Hotel Services

  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

Things to Do

  • Fitness center
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly

Transportation

  • Car rental
  • Secure parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Kids club

Nearby Facilities

  • Shops

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Cititel Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

10.10 Campaign - Guaranteed Free Upgrade Deal (Book on Standard and upgrade to Superior), only applicable for booking made from 1st - 10th October 2020. Check-in : 2.00 PM Check-out : 12.00 Noon Early check-in and late check-out will be subject to room availability
Hotel will be converted to a Non Smoking Hotel effective 01/08/2022. Smoking only allowed in designated area.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cititel Hotel Penang
451
Number of floors in Cititel Hotel Penang
16
Another facilities in Cititel Hotel Penang
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Cititel Hotel Penang

What are available facilities at Cititel Hotel Penang?
There are top facilites at Cititel Hotel Penang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cititel Hotel Penang?
The standard check-in time at Cititel Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Cititel Hotel Penang provide breakfast?
Yes, Cititel Hotel Penang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Cititel Hotel Penang have?
Cititel Hotel Penang is a 4.0-star hotel.
How many floors does Cititel Hotel Penang have?
Cititel Hotel Penang has 16 floors.
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More Reviews from Other Guests in Cititel Hotel Penang

Overall Ratings & Reviews Cititel Hotel Penang

Traveloka (552)
Other sources (675)
8.4
Very Good
From 675 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cititel Hotel Penang

Number of reviews per page
20
40
Top reviews
yusuke
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First time to stay Malaysia peninsula. It is okay. Staff is trying to accommodate customers. Property looks old. It is okay as far as business stay. Near the hotel, a lot of dining option. It is very convenient.
Bruce
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff. Rooms in top condition. Breakfast cheap and excellent. Cat bus stop outside is a big plus. 60m to Chulia St.
Kelly
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotels staffs are all very nice and friendly
raymond w
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel needs a face lift. Aircon is hit and miss. Wifi is slow. Good view if you got an ocean view room
Joshua
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Chai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel, excellent service
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to other dinning options and shopping.
Boon Seng
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff services and convenience are what we like about your hotel. Will be back in July.
Soraya
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location
Saeful
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location and excellent servicr
Douglas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Maung Tun
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Single bed is small for me. Air conditioner is very noisy.
Verified traveler
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice hotel with very helpfull staff. The room was clean, comfortable and quite. Plenty of bars, restaurants and shopping on the doorstep. Easy walking distance to many places of interest. Good price if booked on line. Would recommend.
Siew Ping
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Appreciate the good service provided by all the staffs. Very attentive and friendly.
Antonio
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

A hotel i would definitely stay at again. The location, the staff were so good and the facilities were exceptional. Definitely a hotel to stay at again once in Penang again.
HELEN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
James
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was right beside elevator shaft. Can hear woofee sound, particularly evening time at bedtime. If not of this, I would give high score for my stay. I think people who stay for 3 nights deserves to know what room they are getting into.
Syed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Best thing about the hotel is it's location
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Cititel Hotel Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cititel Hotel Penang

Traveloka (552)
Other sources (675)
8.4
Very Good
From 675 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cititel Hotel Penang

Number of reviews per page
20
40
Top reviews
yusuke
icon-Business
Business
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First time to stay Malaysia peninsula. It is okay. Staff is trying to accommodate customers. Property looks old. It is okay as far as business stay. Near the hotel, a lot of dining option. It is very convenient.
Bruce
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff. Rooms in top condition. Breakfast cheap and excellent. Cat bus stop outside is a big plus. 60m to Chulia St.
Kelly
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotels staffs are all very nice and friendly
raymond w
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel needs a face lift. Aircon is hit and miss. Wifi is slow. Good view if you got an ocean view room
Joshua
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice stay here. Staff are very friendly and helpful. Breakfast was excellent. On-site parking is simple and convenient. Close walking distance to many great places around town
Chai
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel, excellent service
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Close to other dinning options and shopping.
Boon Seng
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff services and convenience are what we like about your hotel. Will be back in July.
Soraya
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location
Saeful
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great location and excellent servicr
Douglas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Beautiful hotel complex. Lovely restaurant with a large selection of breakfast choices. The staff was efficient, friendly, courteous and provided great customer service. Highly recommended
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Fairly new and comfortable. Staff were friendly and helpful. Only downside is our rooms were not serviced. Location is convenient for exploring George Town heritage area.
Maung Tun
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Single bed is small for me. Air conditioner is very noisy.
Verified traveler
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We stayed a 5 star hotel prior- and can honestly say the service at Cititel far exceeded the 5 star hotel. Everyone was friendly and accommodating. Great location for food. Only negative is the pool is not enticing- it's too hot there with the enclosed windows.
Paul
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very nice hotel with very helpfull staff. The room was clean, comfortable and quite. Plenty of bars, restaurants and shopping on the doorstep. Easy walking distance to many places of interest. Good price if booked on line. Would recommend.
Siew Ping
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Appreciate the good service provided by all the staffs. Very attentive and friendly.
Antonio
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

A hotel i would definitely stay at again. The location, the staff were so good and the facilities were exceptional. Definitely a hotel to stay at again once in Penang again.
HELEN
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Friendly reception and they even gave us a sea view room upgrade. Breakfast has good food choices and roti bread was made to order. Building is a bit outdated but overall still clean.
James
4.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Room was right beside elevator shaft. Can hear woofee sound, particularly evening time at bedtime. If not of this, I would give high score for my stay. I think people who stay for 3 nights deserves to know what room they are getting into.
Syed
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Best thing about the hotel is it's location
Number of reviews per page
20
40