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citizenM Kuala Lumpur Bukit Bintang
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citizenM Kuala Lumpur Bukit Bintang
Hotels
9.1
/10
Exceptional
62 reviews
What Guests Say About Their Stay
Bernard
10.0
/ 10
The property was central to what I required for my stay in KL.
The hotel lacked the provisions to be able to eat a breakfast. no fried eggs available-scramble eggs cold every day that I stayed . For Rm42 the breakfast rating is zero. One morning the breakfast Bar ran out of bake beans, why with kitchen staff on sight. My 15 day stay was great.
abhinav
10.0
/ 10
I found this place to be so clean that I ended up using their towels and through all my life I don't think I have ever used a hotel s towels ever... They are also very all of them are very very friendly although initially they can be a little stuck on rules but that rapidly goes away as with conversation
Yi Kai
10.0
/ 10
the room is clean, comes with intelligent room control on ipad for airconditioning, blinds and even light colors. the lobby is spacious and it is nice to chill there with great wireless access. location is strategic to many places, walkable to bukit bintang and petaling street etc. would definitely go back again.
In the Area
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128 Jalan Pudu, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in citizenM Kuala Lumpur Bukit Bintang
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What's around citizenM Kuala Lumpur Bukit Bintang
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128 Jalan Pudu, Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Discover More About citizenM Kuala Lumpur Bukit Bintang
Location
citizenM Kuala Lumpur Bukit Bintang is located in area / city Bukit Bintang.
About citizenM Kuala Lumpur Bukit Bintang
Whether you are planning an event or other special occasions, citizenM Kuala Lumpur Bukit Bintang is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at citizenM Kuala Lumpur Bukit Bintang.
Are you a shopaholic? Staying at citizenM Kuala Lumpur Bukit Bintang will surely spoil you for numerous shopping centers nearby.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, citizenM Kuala Lumpur Bukit Bintang provides a pleasant accommodation for your stay.
From business event to corporate gathering, citizenM Kuala Lumpur Bukit Bintang provides complete services and facilities that you and your colleagues need.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, citizenM Kuala Lumpur Bukit Bintang is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from citizenM Kuala Lumpur Bukit Bintang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
citizenM Kuala Lumpur Bukit Bintang is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at citizenM Kuala Lumpur Bukit Bintang.
All facilities in citizenM Kuala Lumpur Bukit Bintang
Bar, Cafe and Lounge
Common Space
Lobby
CleanAccommodation
Exterior
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Multilingual staff
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast served to the table
- Dining area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Accessible path of travel
- Roll-in shower
- Wheelchair accessible
Business Facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
General
- AC
- Non-smoking room
- Smoking area
- Smoke-free
Connectivity
- LAN Internet
- Free WiFi
Transportation
- Secure parking
Accommodation Policy & General Information in citizenM Kuala Lumpur Bukit Bintang
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 11:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at citizenM Kuala Lumpur Bukit Bintang | 210 |
Number of floors in citizenM Kuala Lumpur Bukit Bintang | 6 |
Another facilities in citizenM Kuala Lumpur Bukit Bintang | Coffee/tea in lobby, Early check-in, Late check-out, Breakfast restaurant, Dinner restaurant |
Frequently asked question in citizenM Kuala Lumpur Bukit Bintang
What are available facilities at citizenM Kuala Lumpur Bukit Bintang?
There are top facilites at citizenM Kuala Lumpur Bukit Bintang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at citizenM Kuala Lumpur Bukit Bintang?
The standard check-in time at citizenM Kuala Lumpur Bukit Bintang is starting from From 14:00 while the latest check-out time is at Before 11:00
Does citizenM Kuala Lumpur Bukit Bintang provide breakfast?
Yes, citizenM Kuala Lumpur Bukit Bintang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in citizenM Kuala Lumpur Bukit Bintang
Traveloka (62)
Other sources (398)
9.1
Exceptional
From 62 reviews
Provided by travelers on
Cleanliness
9.4
Room Comfort
9.4
Meal
9.1
Location
9.2
Service and Facilites
9.4
People often mention about citizenM Kuala Lumpur Bukit Bintang
All
Accessibility (4)
Surroundings (3)
Staff Friendliness (3)
Ambiance (3)
Bathroom (3)
Distance to City Center (2)
Wifi (2)
Check-in/out Time (2)
Soundproof (2)
Bedroom (2)
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Traveler Reviews citizenM Kuala Lumpur Bukit Bintang
Number of reviews per page
20
40
Customer reviews
M***o
Leisure
9.4
/10
Reviewed 7 week(s) ago
Perfect place, thanks for your excellent service. Cheers to Rio & Herman for their service & hospitality.
It’s a pity the toilet is not so pleasant, not so big, narrow and we stayed in room 711, the toilet door is very noisy when closed & opened.
So far so good, next trip we’ll coming again. See yeah CitizenM :)
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+3
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Hengky L.
Leisure
10.0
/10
Reviewed 12 week(s) ago
4 star hotel with citizenM Canteen
The room facilities are not too big but very high-tech using an iPad to control the lighting system, AC, cleanliness, TV.
All the facilities are quite complete, only lacking in the complementary section, there is no coffee and tea and a hot water kettle in the room but you can order coffee and tea directly at citizenM canteen 24 hours
Close to money changers, 7-11, convenience stores, Alor Street and the Bukit Bintang area
The room is equipped with very cold AC, TV, window views, exotic lights, complete bathroom equipment and supplies, mini cupboard, office desk, lounge chair and room service via telephone
The restaurant has very good food, although not too big but the food is quite varied and delicious and filling. Lots of comfortable sofas and seats
May stay again at this hotel. This hotel is ideal for people who understand the sophistication of the system
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1 people find it helpful
Yuliana A.
10.0
/10
Reviewed 23 week(s) ago
The hotel staff is friendly and everything is clean...
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1 people find it helpful
A***l
Leisure
9.1
/10
Reviewed 24 week(s) ago
Staff very professional and friendly.
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m***3
Leisure
9.1
/10
Reviewed 28 week(s) ago
It was very good distance to Pavilion
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Accommodation's Reply
11 Dec 2024
Hi citizen Anonymous,
Thank you so much for taking the time to tell us about your stay!
We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.
Looking forward to welcoming you back soon.
Safe travels and all the best,
citizenM Kuala Lumpur
TL
Trinh L.
9.4
/10
Reviewed 31 week(s) ago
Loved this hotel. Great location!
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Accommodation's Reply
08 Dec 2024
Hi citizen Trinh L.,
Thank you so much for taking the time to tell us about your stay!
We are happy to hear you enjoyed our concept and the experience around it and the company of our ambassadors who are the true soul of citizenM. These very kind words mean the world to us and we were very happy to accommodate you in this new world! From your review, we can really feel you are a 100% match to our concept and really understands the reason behind it.
Looking forward to welcoming you back soon.
Safe travels and all the best,
citizenM Kuala Lumpur
ij
indra j. s.
Leisure
9.1
/10
Reviewed 33 week(s) ago
Only 1 bed & close to the wall. So if you sleep on the inside, getting out of bed is a bit difficult, you have to pass/disturb your bed partner.
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2 people find it helpful
s***i
Leisure
9.4
/10
Reviewed 34 week(s) ago
Friendly and helpful staff. Minimalist but cozy room. Strategic location. Recommended 👍🏻.
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RB
Rama B.
Leisure
10.0
/10
Reviewed 48 week(s) ago
Hello Citizen! We are family of 4, staying one night for our last day in Kuala Lumpur, The services was very great, the hotel is very bright and welcoming, room is very simple, cozy and clean, with smart ipad to control whatever inside your room. Breakfast is good, nasi lemak was my favorite, the staff is very helpful and friendly we have a lot of baggae that the weight need to be meusure before we depart, it take a lot of effort to do that, and the staff is there waiting and helping us. We meet the GM and we do sharing a lot about hotels and operational, he is very friendly and stylish GM, good leader bring good hotel with great hospitality, we hope when we back we can meet him again. The hotel ambience is very good for working, they have mac on the second floor, meeting room, and a lot of working desk with electricity plug. Super convinience. Citizen Says 100! Hospitality points.
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3 people find it helpful
PH
Putri H.
Leisure
10.0
/10
Reviewed 59 week(s) ago
We will come again. Location is really good. Facilities are clean. Quite small room but we know it, it is enough for 2 to 3 days stay. They link most of electronic equipment to an iPad in your room. Many books to read and nice decor in their reception area. Breakfast is good. Staffs are friendly.
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E***a
Leisure
9.7
/10
Reviewed 62 week(s) ago
Kamar bagus, bersih dan cukup canggih namun agak sempit. Sarapan tidak variatif tapi rasanya sangat enak. Bila berkunjung ke Kuala Lumpur, akan kembali lagi kesini.
2 people find it helpful
Fery C.
9.7
/10
Reviewed 71 week(s) ago
Great hotel, clean, comfortable, the room is spacious, the bed also large enough. Easy Check in and check out, strategic location, nice staff. Couldn't complain!
3 people find it helpful
DN
Dien N.
8.5
/10
Reviewed 84 week(s) ago
Super! Techy hotel. Very comfortable. I like the room layout and super comfy pillows!
2 people find it helpful
LIE
9.7
/10
Reviewed 112 week(s) ago
It's really nice to stay here. Come before check-in time, you can leave your suitcase first and then go for a walk. After taking a walk, I just got home and checked in quickly. Clean tidy room. So good.
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1 people find it helpful
Accommodation's Reply
09 May 2023
Dear citizen Lie Yovan,
Thank you for staying here with us in citizenM Kuala Lumpur and for taking the time to share your experience. Nothing makes us happier than knowing you enjoyed your stay. Hope to see you again!
Best regards,
citizenM Kuala Lumpur
AH
Andika H.
9.7
/10
Reviewed 132 week(s) ago
Hotel yang sangat-sangat bersih, letaknya strategis, tempat tidur besar dan nyaman, staff sangat ramah dan helpful. Sangat suka dengan Hotel CitizenM ini. Kalo ke KL lagi pasti nginap di sini.
6 people find it helpful
Accommodation's Reply
20 Dec 2022
Dear citizen Andika,
Thank you for staying with us in citizenM Kuala Lumpur and for taking the time to share your experience. We are thrilled to know that you enjoyed your stay here especially our strategic location which is convenient to get around the best places in KL! Thank you for your kind compliments of our team as well! Hope to see you again soon and do check out our other locations worldwide! Take care!
Best regards,
citizenM Kuala Lumpur
D
Darwin
9.7
/10
Reviewed 142 week(s) ago
Hotel yang sangat mantep, lokasi dekat kemana-mana, kamar sangat bersih dan dengan teknologi canggih. Harga sangat pantas. Yang paling mengesankan pelayanan para staf yang sangat ramah dan bersahabat. Pasti akan nginap di sini lagi kalau ke Kuala Lumpur.
5 people find it helpful
Accommodation's Reply
09 Oct 2022
Hi Citizen,
Thank you for taking the time to share your experience, we are glad it was a pleasant and positive stay! Thank you for highlighting the friendliness of our team, they will surely be happy to know their efforts are rewarded! Thank you for highlighting the technological aspect of the room and also mentioning the cleanliness of the room as per your expectations. Our housekeeping goes the extra mile to ensure that the rooms are always clean for our guests and we are glad you had a pleasant experience with us. We hope to see you again in the future.
Greetings,
CitizenM Kuala Lumpur
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mk
muniandy k.
9.7
/10
Reviewed 145 week(s) ago
It was superb all the way although the room was small but everything else was really good right from the staff and the comfy bed with almost real looking garden decorations but the idea was fantastic. The gadget to control almost everything wit iPad was superbly working. Clean bathrooms although it was a little small but OK.
8 people find it helpful
Accommodation's Reply
18 Sep 2022
Dear citizen Muniandy,
Thank you for taking the time to share your experience, we are glad you've enjoyed your stay with us especially the design and functionality of our hotel rooms. Thank you for highlighting our comfortable bed as well as the in-room technology which is so convenient and fun to use! We hope to see you again soon!
Best regards,
citizenM Kuala Lumpur
KP
Kawin P.
9.1
/10
Reviewed 146 week(s) ago
I love everything here! This is absolutely"affordable luxury".
3 people find it helpful
Accommodation's Reply
07 Sep 2022
Dear citizen Kawin,
Thank you for taking the time to share your experience, we are glad it's been a great stay and that you love it here! We hope to see you again soon!
Cheers,
citizenM Kuala Lumpur
fp
fera p.
9.7
/10
Reviewed 290 week(s) ago
Service excellent, recommended hotel for if. The room is spacious, all technology, bathroom lighting can change color. Very cool.
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3 people find it helpful
mn
mohd n. b. m. s.
Family
9.7
/10
Reviewed 297 week(s) ago
Clean and modern room, very nice.
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Number of reviews per page
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