Citrus Hotel Johor Bahru by Compass Hospitality

Hotels
7.9
/10
Very Good
3,041 reviews

What Guests Say About Their Stay

Staff Friendliness (28)
Distance To City Center (23)
Accessibility (23)
Bedroom (23)
Fattamah B. B. K. M.
10.0
/ 10
Citrus Hotel is the best hotel to stay if planning to and from Singapore, just 5 minutes walking to JB CIQ. All the front reception was very good, my sincerely thank you to En. Putera, where he made our check-in fast and smooth as we are rushing to catch our train to SG. And thank you so much Mr. Eswaran for a great and good breakfast. Ohhh ya, the room was cleaned everyday during our stay for 4 days 3 nights. Parking just paid RM15 per day with security. My family was very happy and surely will stay in the same hotel again and again.
Edwin P.
9.4
/ 10
Citrus Hotel is the best choice if you are looking for comfort and convenient accommodation upon visiting Johor Bahru. It is just within less than 5 minutes walking distance from JB Sentral (transportation hub as well as crossborder CIQ complex). City Square shopping mall and Komtar JBCC are just in front of the hotel. Jalan Meldrum Food Street is just behind the hotel. The old town of Johor Bahru is just within 10-15 minutes walking distance. There is also a 24 hour Indian food restaurant which is just opposite the hotel. Citrus Hotel had been gone through renovation. Room was modern, clean, spacious dan comfortable, even though my room has no window. The bed was comfy. Wardrobe and luggage rack was available. There was tea and coffee making facility. In room WiFi functioned well. Bathroom was clean. It came with hot and cold water shower, hair dryer, towel, toiletries (soap, shower gel, shampoo, toothbrush and toothpaste). The staff provided warm and hospitable service. They tried their best to help us on luggage storage before we received room key. Breakfast was served at additional cost of RM 20 per person at the second floor of the hotel.
Prima A.
9.7
/ 10
I'm very happy to stay at Citrus Hotel Johor Bahru. The location was very strategic, near to the JB Sentral, and across the mall. Citrus Hotel is surrounded by many kinds of street food like nasi kandar or kopitiam. The staff of Citrus Hotel was very nice and helpful. They had good communication and fast response. The room was small, but I'm very happy because the bathroom was very clean, and they provide a hair dryer 👌🏻. I will stay again in Citrus if I come back again to Johor Bahru.
Diantoro D. S.
9.7
/ 10
Good place. Great location near JB Sentral. Nice room, clean, and comfy. Great staff. Overall good experience.
HardyA Hardy
8.5
/ 10
This accommodation is perfect for both short and long stays. The receptionist on duty was very friendly and helpful. Nearby got a lot of malls and restaurants. Located nearby at the city centre and only walking distance to CIQ and easy to get transportation to anywhere you want to go. The room also provide the basic needs. Cozy room as well. Already stayed 3 times and will come again next time.
In the Area
See Map
16 Jalan Station, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Citrus Hotel Johor Bahru by Compass Hospitality is one of many hotels located in the middle of Johor Bahru town. It is one of the best hotels for the value of money, especially for its great strategic location. The Citrus Hotel Johor Bahru is a boutique hotel that is has received good reviews from its previous guests, almost all satisfied with the hotel, its comfortable rooms, hospitality and everything about this place in general.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Citrus Hotel Johor Bahru by Compass Hospitality

16 Jalan Station, Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80000
Discover More Places
Lobby Citrus Hotel Johor Bahru by Compass Hospitality
Lobby 2 Citrus Hotel Johor Bahru by Compass Hospitality

Discover More About Citrus Hotel Johor Bahru by Compass Hospitality

Overview of Citrus Hotel Johor Bahru by Compass Hospitality

Citrus Hotel Johor Bahru by Compass Hospitality exudes a modern and minimalist charm, creating a relaxed atmosphere for guests. Situated in a vibrant area of Johor Bahru, it offers easy access to local attractions and business districts. The neighbourhood is known for its blend of local eateries and modern conveniences, making it a great base for exploring the city. Public transport links are readily available, providing convenient connections to other parts of Johor Bahru. Citrus Hotel Johor Bahru by Compass Hospitality distinguishes itself through its commitment to providing comfortable and affordable accommodation without compromising on quality and convenience.

Citrus Hotel Johor Bahru by Compass Hospitality

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Citrus Hotel Johor Bahru by Compass Hospitality Facilities

Featuring 125 rooms in total, Citrus Hotel Johor Bahru by Compass Hospitality offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Whether you're travelling for business or leisure, the facilities cater to a variety of needs. Families will appreciate the comfortable room configurations, while digital nomads can take advantage of the reliable Wi-Fi and workspace areas. Groups can find connecting rooms to stay together, and leisure travellers will enjoy the proximity to local attractions.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi.

Rooms are designed with comfort in mind, offering complimentary Wi-Fi, dedicated workspaces, comfortable bedding, and well-maintained bathrooms. In-room conveniences such as tea and coffee making facilities add to the overall experience.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Citrus Hotel Johor Bahru by Compass Hospitality

Expect a relaxed and welcoming ambience at Citrus Hotel Johor Bahru by Compass Hospitality. The daily vibe is generally quiet and peaceful, making it ideal for those seeking a restful stay. Mornings are calm, with guests enjoying breakfast or preparing for their day, while evenings are equally tranquil, offering a perfect setting to unwind. While specific tours may not be offered directly by the hotel, the staff can provide recommendations for local tour operators.

For a smooth check-in, have your booking confirmation and identification ready. It's always a good idea to familiarise yourself with local customs and etiquette to ensure a respectful and enjoyable stay. Remember to ask the front desk for any local tips or recommendations.

How to Get to Citrus Hotel Johor Bahru by Compass Hospitality

The nearest major airport is located a reasonable distance from Citrus Hotel Johor Bahru by Compass Hospitality, accessible by taxi or ride-sharing services. The journey typically takes around 30-60 minutes, depending on traffic conditions. Affordable bus connections are also available to the city centre, providing a budget-friendly alternative. Several train and bus stations are located within the city, offering connections to other parts of Malaysia.

Food Near Citrus Hotel Johor Bahru by Compass Hospitality

Citrus Hotel Johor Bahru by Compass Hospitality may offer breakfast options to start your day. While kitchen or self-catering facilities might not be available in every room, there are plenty of dining options nearby. You'll find a variety of cafs and restaurants within walking distance, offering everything from local Malaysian cuisine to international dishes. Convenience stores are also readily accessible for snacks and drinks.

Be sure to try local delicacies such as Nasi Lemak or Mee Goreng at nearby eateries. Budget-friendly options are plentiful, allowing you to sample a range of flavours without breaking the bank.

Things to Do Around Citrus Hotel Johor Bahru by Compass Hospitality

The area surrounding Citrus Hotel Johor Bahru by Compass Hospitality offers a diverse range of attractions. Explore a historic temple, wander through a lively night market, or relax in a riverside park. A mix of well-known landmarks and hidden gems provides something for every traveller.

Consider a one-day walkable highlights tour, taking in key attractions and local markets. For a two-day extended stay, venture further afield to explore cultural spots and scenic viewpoints. Enjoy daytime activities such as visiting museums and art galleries, and in the evening, experience the vibrant nightlife and entertainment options.

Why Citrus Hotel Johor Bahru by Compass Hospitality is Popular Among Travellers

Citrus Hotel Johor Bahru by Compass Hospitality is particularly popular among travellers due to its affordability and convenient location. Repeat visitors often appreciate the friendly staff and the comfortable, well-maintained rooms. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring Johor Bahru.

Tips for First-Time Visitors

Consider booking a room with a city view for an enhanced experience. When packing, remember to bring lightweight clothing suitable for the tropical climate, along with a universal adaptor for your electronic devices. Be aware of local customs and etiquette, and always be respectful of the local culture. The most common languages spoken are Malay and English, so communication should be relatively easy.

Best Time to Stay at Citrus Hotel Johor Bahru by Compass Hospitality

The best time to stay at Citrus Hotel Johor Bahru by Compass Hospitality depends on your preferences. The peak season typically sees higher prices and more crowds, while the off-peak season offers quieter and more budget-friendly options. The weather in Johor Bahru is generally warm and humid year-round, with occasional rain showers. Consider planning your visit around local events, festivals, or holidays for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals and fewer crowds.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Traveloka Offers All Travel Needs At Your Fingertips

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

User-Friendly & Worth It


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

Cross-Country Booking Made Easy


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

Most Trusted Travel App!


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Citrus Hotel Johor Bahru by Compass Hospitality

Bar, Cafe and Lounge Citrus Hotel Johor Bahru by Compass Hospitality
Bar, Cafe and Lounge
Functional Hall Citrus Hotel Johor Bahru by Compass Hospitality
Functional Hall
Lobby Citrus Hotel Johor Bahru by Compass Hospitality
Lobby
Exterior Citrus Hotel Johor Bahru by Compass Hospitality
Exterior
Restaurant Citrus Hotel Johor Bahru by Compass Hospitality
Restaurant

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Tours

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Hot breakfast

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoke-free

Public Facilities

  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Transportation

  • Airport transfer
  • Area shuttle with surcharge

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citrus Hotel Johor Bahru by Compass Hospitality

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

There are no charges for children below the age of 12 years sharing a room with parent(s) on the existing bedding. Children between 12 to 18 years are charged the full adult breakfast price of MYR30 NETT per person. Children aged between 5 to 11 years old are charged MYR15 NETT per child per day.
Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking. Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is non-refundable and non-transferable.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citrus Hotel Johor Bahru by Compass Hospitality
125
Number of floors in Citrus Hotel Johor Bahru by Compass Hospitality
10
Another facilities in Citrus Hotel Johor Bahru by Compass Hospitality
Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Citrus Hotel Johor Bahru by Compass Hospitality

What are available facilities at Citrus Hotel Johor Bahru by Compass Hospitality?
There are top facilites at Citrus Hotel Johor Bahru by Compass Hospitality such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Citrus Hotel Johor Bahru by Compass Hospitality?
The standard check-in time at Citrus Hotel Johor Bahru by Compass Hospitality is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Citrus Hotel Johor Bahru by Compass Hospitality provide breakfast?
Yes, Citrus Hotel Johor Bahru by Compass Hospitality provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Citrus Hotel Johor Bahru by Compass Hospitality have?
Citrus Hotel Johor Bahru by Compass Hospitality is a 4.0-star hotel.
How many floors does Citrus Hotel Johor Bahru by Compass Hospitality have?
Citrus Hotel Johor Bahru by Compass Hospitality has 10 floors.
See All

More Reviews from Other Guests in Citrus Hotel Johor Bahru by Compass Hospitality

8.2
Very Good
From 2,056 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.8

Location

8.7

Service and Facilites

8.2

People often mention about Citrus Hotel Johor Bahru by Compass Hospitality
All
Staff Friendliness (27)
Bedroom (27)
Distance to City Center (26)
Room Space (26)
Bathroom (25)
Accessibility (24)
Ambiance (23)
Hotel Area (23)
Surroundings (22)
Wifi (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citrus Hotel Johor Bahru by Compass Hospitality

Number of reviews per page
20
40
Customer reviews
C***w
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 day(s) ago
Easing good expectations on this room
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
My first time here. The room was just nice in terms of size. Toilet and all are the same, beyond my expectation. The plus point here is the location. Surrounding is ok but being in the city center, it is not as ambient as you can imagine. Outside of the hotel is an opposite of the hotel. The authority should do something about the homeless around the hotel at night and during early morning. Other than that, it is recomended.
Read More
Find this review helpful?
Fattamah B. B. K. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Citrus Hotel is the best hotel to stay if planning to and from Singapore, just 5 minutes walking to JB CIQ. All the front reception was very good, my sincerely thank you to En. Putera, where he made our check-in fast and smooth as we are rushing to catch our train to SG. And thank you so much Mr. Eswaran for a great and good breakfast. Ohhh ya, the room was cleaned everyday during our stay for 4 days 3 nights. Parking just paid RM15 per day with security. My family was very happy and surely will stay in the same hotel again and again.
Read More
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Fatimah, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Wonderful stay. This is my second time
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Mohammed R, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Staff very friendly, so much Indonesian employees
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear valued guest, Thank you for your high recommendations and praise for our friendly team! We hope to be part of your next JB adventure! Kind regards, The Team at Citrus Hotel JB.
wong k. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
hotel everything was good but no parking.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Wong K. S., We glad that you enjoyed your stay with us. We sincerely empathize for the inconvenience caused; we take note your valuable feedback for continuous improvement and look forward to welcome you again to our hotel. Kind regards, The Team at Citrus Hotel JB.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The room is very spacious. Booked a family room from the app (1 queen bed 1 small bed). When checking in, I got a free upgrade so I got 2 large beds on the 5th floor. Perfect for a family with 2 teenagers. Lots of TV channels. There is a window view. The room is spacious. There is still 1 long sofa. The bathroom is also spacious + there is a hairdryer. The room is clean but under the bed is dirty The location is far from the Larkin bus terminal, but close to the JB check point. You can walk. If you bring a large suitcase, it's better to wait for the mall to open before crossing to Singapore. The hotel location is close to a laundromat + places to eat. There are places to eat near the hotel that are open 24 hours. Near a minimarket too. There is a delicious claypot place to eat.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for staying with us. We glad that you enjoyed the stay with us and at the same time we shall share the service hiccups to project team to improve. Looking forward to serve you much better. Kind Regards, The Team at Citrus Hotel JB.
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Wonderful experience overall! Will definitely come again!
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Mohammed R, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
T***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Last minute we booked the hotel. We never took the hotel before, but the last minute was taken, but we feel free and very comfortable with ours.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Best regards, The team at Citrus Hotel JB.
h***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
1 night stay here, with a reservation without breakfast. It was pleasant, the location of the hotel made it very easy for us to take the train to Woodland to Singapore, the hotel is very close to the mall, and finding a place to eat is also easy, there are many delicious roadside eateries around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
I left my jacket and shirt, still contacted the hotel, hope they keep it until my next trip going there.
1 people find it helpful
M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Very strategic, environment for male pedestrians and affordable places to eat
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 25 week(s) ago
Bought it at a high price of 1.4 million per night so it's not really worth it. The bidet shower jet is not smooth and clogged, for a good location. The nasi lemak food is okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your stay feedback given! We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to JB! Best regards, Team at Citrus Hotel JB.
Rakhmat H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Very good and clean hotel! Good location as well.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Rakhmat H, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
R***o
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
close to the karat bazaar, not difficult to find food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Vitasya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 26 week(s) ago
The location is very strategic near everywhere, the CI-CO process is easy, the room is not too big but the facilities are quite complete and clean. The only thing lacking is the breakfast, almost all of them are bland, instant juice drinks and need additional flavors for some food menu variants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Vitasya N, We’re happy to hear that you had good stay with us. We shall convey the defects to the concerned department to review and improve the service. Hope to welcome you back soon. Best Regards, The Team at Citrus Hotel JB.
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Friendly staff, I booked 4 rooms, then I was going to Singapore and wanted to leave my bag at the reception but was offered early check in 1 room to put a lot of luggage from the group, very nice. The food is also quite delicious, close to JB Central, only 4 minutes away.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
N***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
Location close to jb square, seggate bridge and many choices of food places. Recommendation so far.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
sherwin
icon-origin-TRAVELOKA
6.0
/10
Reviewed 28 week(s) ago
Hot water was not running. Rusty iron table.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sherwin, Thank you for providing us your stay feedback. We have taken note your comments and shall get the project team to rectify the raised matter. Thank you staying with us and hope we are able to serve you again, Best regards, The team Citrus Hotel JB.
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
Location very near to City Square Mall and a lot of eateries.
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Citrus Hotel Johor Bahru by Compass Hospitality

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 2,056 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

7.8

Location

8.7

Service and Facilites

8.2

People often mention about Citrus Hotel Johor Bahru by Compass Hospitality
All
Staff Friendliness (27)
Bedroom (27)
Distance to City Center (26)
Room Space (26)
Bathroom (25)
Accessibility (24)
Ambiance (23)
Hotel Area (23)
Surroundings (22)
Wifi (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Citrus Hotel Johor Bahru by Compass Hospitality

Number of reviews per page
20
40
Customer reviews
C***w
icon-Business
Business
icon-origin-TRAVELOKA
7.9
/10
Reviewed 5 day(s) ago
Easing good expectations on this room
Find this review helpful?
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
My first time here. The room was just nice in terms of size. Toilet and all are the same, beyond my expectation. The plus point here is the location. Surrounding is ok but being in the city center, it is not as ambient as you can imagine. Outside of the hotel is an opposite of the hotel. The authority should do something about the homeless around the hotel at night and during early morning. Other than that, it is recomended.
Read More
Find this review helpful?
Fattamah B. B. K. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Citrus Hotel is the best hotel to stay if planning to and from Singapore, just 5 minutes walking to JB CIQ. All the front reception was very good, my sincerely thank you to En. Putera, where he made our check-in fast and smooth as we are rushing to catch our train to SG. And thank you so much Mr. Eswaran for a great and good breakfast. Ohhh ya, the room was cleaned everyday during our stay for 4 days 3 nights. Parking just paid RM15 per day with security. My family was very happy and surely will stay in the same hotel again and again.
Read More
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Fatimah, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Wonderful stay. This is my second time
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Mohammed R, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Staff very friendly, so much Indonesian employees
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear valued guest, Thank you for your high recommendations and praise for our friendly team! We hope to be part of your next JB adventure! Kind regards, The Team at Citrus Hotel JB.
wong k. s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
hotel everything was good but no parking.
Find this review helpful?
Accommodation's Reply
26 Aug 2025
Dear Wong K. S., We glad that you enjoyed your stay with us. We sincerely empathize for the inconvenience caused; we take note your valuable feedback for continuous improvement and look forward to welcome you again to our hotel. Kind regards, The Team at Citrus Hotel JB.
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The room is very spacious. Booked a family room from the app (1 queen bed 1 small bed). When checking in, I got a free upgrade so I got 2 large beds on the 5th floor. Perfect for a family with 2 teenagers. Lots of TV channels. There is a window view. The room is spacious. There is still 1 long sofa. The bathroom is also spacious + there is a hairdryer. The room is clean but under the bed is dirty The location is far from the Larkin bus terminal, but close to the JB check point. You can walk. If you bring a large suitcase, it's better to wait for the mall to open before crossing to Singapore. The hotel location is close to a laundromat + places to eat. There are places to eat near the hotel that are open 24 hours. Near a minimarket too. There is a delicious claypot place to eat.
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for staying with us. We glad that you enjoyed the stay with us and at the same time we shall share the service hiccups to project team to improve. Looking forward to serve you much better. Kind Regards, The Team at Citrus Hotel JB.
Mohammed R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Wonderful experience overall! Will definitely come again!
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Mohammed R, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
T***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Last minute we booked the hotel. We never took the hotel before, but the last minute was taken, but we feel free and very comfortable with ours.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, We are truly delighted to have you with us and glad that you enjoyed your stay with us here at Citrus Hotel JB. We look forward to welcome you again and rest assured you will have memorable experience with us. Best regards, The team at Citrus Hotel JB.
h***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
1 night stay here, with a reservation without breakfast. It was pleasant, the location of the hotel made it very easy for us to take the train to Woodland to Singapore, the hotel is very close to the mall, and finding a place to eat is also easy, there are many delicious roadside eateries around the hotel.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
D***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
I left my jacket and shirt, still contacted the hotel, hope they keep it until my next trip going there.
1 people find it helpful
M***M
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
Very strategic, environment for male pedestrians and affordable places to eat
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 25 week(s) ago
Bought it at a high price of 1.4 million per night so it's not really worth it. The bidet shower jet is not smooth and clogged, for a good location. The nasi lemak food is okay.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your stay feedback given! We have shared your comments with our project teams and will continue to improve the experience at our hotel. We hope to have another opportunity to have you back with us on your next visit to JB! Best regards, Team at Citrus Hotel JB.
Rakhmat H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Very good and clean hotel! Good location as well.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Rakhmat H, Thank you for sharing your wonderful experience with us during your stay Citrus Hotel! We are glad you had a great stay and we hope to welcome you back soon! Best regards, The team at Citrus Hotel JB.
R***o
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
close to the karat bazaar, not difficult to find food
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Vitasya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 26 week(s) ago
The location is very strategic near everywhere, the CI-CO process is easy, the room is not too big but the facilities are quite complete and clean. The only thing lacking is the breakfast, almost all of them are bland, instant juice drinks and need additional flavors for some food menu variants.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Vitasya N, We’re happy to hear that you had good stay with us. We shall convey the defects to the concerned department to review and improve the service. Hope to welcome you back soon. Best Regards, The Team at Citrus Hotel JB.
s***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Friendly staff, I booked 4 rooms, then I was going to Singapore and wanted to leave my bag at the reception but was offered early check in 1 room to put a lot of luggage from the group, very nice. The food is also quite delicious, close to JB Central, only 4 minutes away.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to welcome you again and rest assured you will have memorable experience with us. Have a wonderful day! The team at Citrus Hotel JB.
N***r
icon-origin-TRAVELOKA
8.2
/10
Reviewed 27 week(s) ago
Location close to jb square, seggate bridge and many choices of food places. Recommendation so far.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
sherwin
icon-origin-TRAVELOKA
6.0
/10
Reviewed 28 week(s) ago
Hot water was not running. Rusty iron table.
Find this review helpful?
Accommodation's Reply
13 Jul 2025
Dear Sherwin, Thank you for providing us your stay feedback. We have taken note your comments and shall get the project team to rectify the raised matter. Thank you staying with us and hope we are able to serve you again, Best regards, The team Citrus Hotel JB.
Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 29 week(s) ago
Location very near to City Square Mall and a lot of eateries.
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear valued guest, Thank you for your lovely review and sharing your insider knowledge of how convenient our location is! We hope to welcome you back for another great stay. Best regards, The Team at Citrus Hotel JB.
Number of reviews per page
20
40