Damai Beach Resort

Hotels
8.1
/10
Very Good
1,291 reviews

What Guests Say About Their Stay

Surroundings (10)
Staff Friendliness (8)
Room Space (8)
Bedroom (8)
Dora U. W.
9.7
/ 10
The accommodation looked exactly like the pictures, spacious, comfy and we got extra bed underneath. Quality and Choice of food for breakfast is still need to be improved.
Mahani B. M.
8.5
/ 10
Good resort with a great view. The beach and the pool is clean. Friendly staff.
Sabberinissa
8.8
/ 10
The room was nice, near the beach and pool side. Breakfast was superb!
Lichenlaw
8.5
/ 10
Nice room and nice buffet breakfast.
Harmizie b. S.
10.0
/ 10
Very nice place to stay and calm
In the Area
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Teluk Bandung Santubong, P.O. Box 2870, Damai / Santubong, Kuching, Sarawak, Malaysia, 93756

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Damai Beach Resort is located in area / city Damai / Santubong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Damai Beach Resort

Teluk Bandung Santubong, P.O. Box 2870, Damai / Santubong, Kuching, Sarawak, Malaysia, 93756
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Lobby Damai Beach Resort
Exterior 2 Damai Beach Resort

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Overview of Damai Beach Resort

Damai Beach Resort offers a tranquil escape with its blend of modern comfort and natural beauty. Nestled along the coastline, the resort boasts stunning views of the South China Sea and lush tropical surroundings. The atmosphere is relaxed and inviting, making it an ideal spot for both leisure and adventure.

Located a short drive from Kuching, Damai Beach Resort provides easy access to the city's cultural attractions while maintaining a serene, secluded ambience. The resort is well-connected by road, making it convenient to reach from the airport and other parts of Sarawak. Nearby, you'll find local villages and cultural centres that offer a glimpse into the region's rich heritage.

Damai Beach Resort distinguishes itself through its commitment to providing a comfortable and affordable stay without compromising on quality. The resort's design incorporates elements of local architecture, creating a unique and authentic experience for guests.

Damai Beach Resort

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Damai Beach Resort Facilities

Featuring 230 rooms in total, Damai Beach Resort offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious family rooms and kids' club, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups can enjoy the various recreational activities and communal areas, perfect for socialising and creating lasting memories. Leisure travellers will find the spa and swimming pool ideal for relaxation and rejuvenation.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi.

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences include air conditioning, a mini-fridge, and a flat-screen TV, ensuring a comfortable and enjoyable stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Damai Beach Resort

Expect a relaxed and inviting ambience at Damai Beach Resort. The resort is known for its tranquil atmosphere, making it a perfect escape from the hustle and bustle of city life. Mornings are peaceful, with guests enjoying breakfast by the sea, while evenings are vibrant, with live music and cultural performances.

Damai Beach Resort typically offers a range of activities and tours, including guided nature walks, water sports, and cultural excursions. These activities provide an opportunity to explore the surrounding area and immerse yourself in the local culture.

Insider tips include checking in early to secure a room with the best view and familiarising yourself with local customs and etiquette. The check-in process is straightforward, and the staff are always on hand to assist with any queries.

How to Get to Damai Beach Resort

Damai Beach Resort is accessible from a major international airport nearby. From the airport, you can reach the resort in around 30-60 minutes by taxi or private car. Affordable bus connections to the city centre are also available, providing a budget-friendly option for travellers.

Food Near Damai Beach Resort

Damai Beach Resort typically provides breakfast options, ranging from continental to local delicacies. Many rooms also offer self-catering options with kitchenettes, allowing you to prepare your own meals.

Nearby, you'll find a variety of cafs, restaurants, and convenience stores. Be sure to try local dishes such as Sarawak Laksa and Kolo Mee, which are both delicious and affordable. For a budget-friendly option, explore the local food stalls and hawker centres, where you can sample a range of authentic Malaysian cuisine.

Things to Do Around Damai Beach Resort

Explore the nearby cultural spots, including a historic temple and a traditional village, offering a glimpse into the region's rich heritage. A lively night market is also within easy reach, where you can sample local street food and purchase souvenirs.

For a one-day walkable highlights tour, start with a visit to the cultural village, followed by a stroll along the beach and a relaxing evening at a riverside park. For a two-day extended stay, consider a day trip to a nearby national park or a boat tour along the coast.

Daytime activities include hiking, swimming, and exploring the local markets, while evening activities include enjoying live music, sampling local cuisine, and watching the sunset over the sea.

Why Damai Beach Resort is Popular Among Travellers

Damai Beach Resort is popular among travellers for its affordability, convenience, and stunning location. Repeat visitors often appreciate the friendly staff, the comfortable rooms, and the range of activities on offer.

The resort offers excellent value for money, providing a unique and memorable experience without breaking the bank. Its social atmosphere and range of facilities make it an ideal choice for both solo travellers and groups.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a sea view for the best experience. Pack light clothing suitable for the tropical climate, as well as adaptors for your electronic devices. Be aware of local customs and etiquette, and always ask for permission before taking photographs.

The common languages spoken are Malay and English, so communication should not be a problem. However, learning a few basic Malay phrases can enhance your interactions with the locals.

Best Time to Stay at Damai Beach Resort

The best time to stay at Damai Beach Resort depends on your preferences. The peak season is typically during the summer months, when the weather is warm and sunny. However, this is also the busiest time of year, so expect higher prices and more crowds.

The off-peak season is during the shoulder months, when the weather is still pleasant but the crowds are smaller. This is a great time to visit if you're looking for a quieter and more affordable experience. Local events and festivals are worth planning around, providing an opportunity to immerse yourself in the local culture.

For budget-conscious travellers, consider visiting during the quieter times of year, when you can take advantage of lower prices and fewer crowds.

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All facilities in Damai Beach Resort

Swimming Pool Damai Beach Resort
Swimming Pool
Fitness Center Damai Beach Resort
Fitness Center
Lobby Damai Beach Resort
Lobby
Exterior Damai Beach Resort
Exterior
Bedroom Damai Beach Resort
Bedroom

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoke-free
  • Terrace

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Cafe

Business Facilities

  • Business center
  • Business facilities
  • Meeting facilities
  • Business centre

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Tours

Things to Do

  • Fitness center
  • Outdoor pool
  • Spa

Transportation

  • Area shuttle
  • Bicycle rental

Connectivity

  • LAN Internet
  • Free WiFi

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Golf course

Kids and Pets

  • Babysitting with surcharge

Accommodation Policy & General Information in Damai Beach Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Business Facilities, Gym, Spa, Restaurant / Bar, Swimming Pool open for limited number of guests per day from 1-1-2023 to 31-12-2024.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Damai Beach Resort
230
Number of floors in Damai Beach Resort
2
Another facilities in Damai Beach Resort
Connecting rooms, Non-smoking room, Swimming pool, Smoke-free, Terrace

Frequently asked question in Damai Beach Resort

What are available facilities at Damai Beach Resort?
There are top facilites at Damai Beach Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Damai Beach Resort?
The standard check-in time at Damai Beach Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Damai Beach Resort provide breakfast?
Yes, Damai Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Damai Beach Resort have?
Damai Beach Resort is a 4.0-star hotel.
How many floors does Damai Beach Resort have?
Damai Beach Resort has 2 floors.
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More Reviews from Other Guests in Damai Beach Resort

Overall Ratings & Reviews Damai Beach Resort

Traveloka (821)
Other sources (470)
8.5
Very Good
From 821 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Damai Beach Resort
All
Staff Friendliness (4)
Surroundings (3)
Check-in/out Time (3)
Bedroom (3)
Taste (3)
Variety (3)
Ambiance (2)
Room Space (2)
Bathroom (2)
Price (2)
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Most Recent
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Traveler Reviews Damai Beach Resort

Number of reviews per page
20
40
Customer reviews
NURDARLINA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Beautiful scenery and friendly staff at counter. Enjoying all facilities available at the hotel
1 people find it helpful
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
The room and resort are pleasant. The beach view, sunset, and sunrise were spectacular. The stay was overall enjoyable.
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Sir / Madam , Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the room and resort pleasant. It’s wonderful to know the beach view, sunset, and sunrise added to your experience — they truly are special moments here. We hope to welcome you back for another enjoyable stay in the future. Warm regards, The Management,Damai Beach Resort
S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
The hotel is quite old and the room needs renovation in order to maintain its 5-star standard.
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Accommodation's Reply
28 Apr 2025
Dear Sir/Madam, Greetings from Damai Beach Resort. Thank you for your review of your recent stay with us. We will look into the issues you highlighted and ensure they are addressed appropriately. We hope to have the opportunity to serve you again in the near future. Best Regards, Damai Beach Resort Team
Z***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 40 week(s) ago
- Staff service was really good and helpful. - Superb view. - If you stay at hilltop, you have to take a shuttle to your rooms (24-hour service). Not recommended if you stay with infants or elders. - A bit scary environment because the building looks old, but still it's very calm and peaceful. - The rooms were spacious and clean, but you can still smell the carpet odor. - I love the pillows very much. Overall, I will return to this resort.
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Accommodation's Reply
21 Jul 2025
Dear Sir / Madam , Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you enjoyed the superb views, found our staff to be helpful, and appreciated the spacious, clean room — especially the pillows! It’s wonderful to know that the peaceful environment made your stay enjoyable overall. We also appreciate your honest remarks regarding the hilltop access, the building condition, and the carpet odour. Your comments are valuable and will be shared with the relevant departments for improvement, especially in ensuring greater comfort for families with infants or elderly guests. We’re truly happy to hear you plan to return, and we look forward to welcoming you back for an even better experience next time. Warm regards, The Management,Damai Lagoon Resort
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Very good and friendly staff.
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Accommodation's Reply
21 Jul 2025
Dear Sir / Madam , Thank you for your kind words! We're thrilled to hear that you found our staff very good and friendly — your feedback truly means a lot to us. We hope to welcome you back again soon! Warm regards, The Management,Damai Beach Resort
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 46 week(s) ago
The price and portion are not worth it. The portion for spaghetti for kids and fettuccini for adults is the same..but the price is double for fettuccini.as if they just change the type of pasta..it was mentioned that 2 adults stay and 2 kids stay.but still towels are still charged for extra. and there used to be toothbrushes provided.but now...have to buy them yourself. The bed is too high, it's difficult for the elderly to get on. why is the bed mattress raised...the height of the bed mattress used to be nice.
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Thank you for your feedback. We apologize for any dissatisfaction you may have experienced, especially regarding the price and size of the food portions, as well as the amenities provided in the room. We will review the issue of portion sizes and prices to provide more value for our guests. For additional towels, there is indeed a charge as standard rooms are provided for the number of guests stated in the booking only. However, we are aware of this inconvenience and will re-evaluate the relevant procedures. Regarding toothbrushes, we would like to inform you that some amenities are now provided upon request to reduce waste and support sustainability initiatives. However, we are always open to improving our services for the comfort of our guests. Thank you again for your feedback. It is greatly appreciated and we will use it to improve our services in the future. Best regards, Damai Beach Resort
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L***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
No wifi in the room. But a mobile wifi was given as a workaround
1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Sir / Madam , Thank you for your feedback and understanding. We sincerely apologize for the inconvenience caused by the lack of in-room Wi-Fi. We're glad the mobile Wi-Fi provided was able to serve as a temporary solution during your stay. Please rest assured that we are continuously working to improve our guest experience, and your comments have been noted for future enhancements. We appreciate your patience and hope to welcome you back with even better connectivity next time! Warm regards, The Management,Damai Beach Resort
J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 49 week(s) ago
Staffs there are very helpful and friendly, but when checked in, the room floor had a lot of sand and the sink was clogged. But overall is OK.
1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Sir / Madam , Thank you for your valuable feedback. We’re delighted to hear that you found our staff helpful and friendly—it truly means a lot to us. However, we sincerely apologize for the issues you encountered upon check-in, including the sandy floor and clogged sink. This does not reflect the standard we strive to maintain, and we will be addressing this with our housekeeping team immediately. We truly appreciate your understanding and are glad to know that, overall, your stay was okay. We hope to have the opportunity to welcome you back for an even better experience next time. Warm regards, The Management,Damai Beach Resort
Rokiah A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
We changed room from hillview (reason change due to bring infant together) to seaview. Seaview Room very spacious, clean, and tidy.
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Accommodation's Reply
25 Jul 2025
Dear Mdm Rokiah , Thank you for sharing your experience with us. We're glad we could accommodate your room change and that the Seaview Room met your needs—especially with your infant. It’s wonderful to hear you found the room spacious, clean, and tidy. Your comfort is our priority, and we’re happy we could make your stay more enjoyable. We look forward to welcoming you and your family back again soon! Warm regards, The Management,Damai Beach Resort
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 68 week(s) ago
Beach bbq bonfire. Foods normal, crab meat not fresh because it is frozen. My favourite midin to salty.
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Accommodation's Reply
25 Jul 2025
Dear Sir / Madam , Thank you for joining our beach BBQ bonfire and for taking the time to share your thoughts. We're glad you enjoyed the atmosphere, but we're sorry to hear that the food did not fully meet your expectations. We appreciate your honest feedback regarding the crab meat and the midin, and we will certainly look into the quality and seasoning to improve future dining experiences. Your input is valuable to us, and we hope to serve you better on your next visit. Warm regards, The Management,Damai Beach Resort
Teoh S. K.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 79 week(s) ago
I do reschedule dates, you charge me rm660, I'm very angry, can return me money? 012-4978868.
1 people find it helpful
Profile Picture
Albert R. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 94 week(s) ago
Quiet & calm. Food kind of pricy. Overall, not bad.
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Cornelia
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Check in process are very slow. Cannot enter room on time. Waiting almost 1hour. Hotel policy should change check out should be after 2pm instead of 1noon.
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MITCHELL MOS
icon-origin-TRAVELOKA
5.8
/10
Reviewed 143 week(s) ago
1. The water for the bath tub was chalky. 2. The gym was locked. 3. The room service was slow. 4. Pressure water pressure in the bathroom sink was low. 5. The pillows were too soft, not supporting the head and neck when lied down. 6. The distance of the hilltop room is too far from the main hotel facilities. No direct covered walkway or corridor. Had to wait for vans every time.
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Accommodation's Reply
09 Mar 2023
Dear Ms Mitchell Mos , Greetings from Damai Beach Resort . Thank your for sharing the issues highlighted during your stay with us . We will share with the respective team to look into the matters accordingly. Best Regards Damai Beach Resort team
KHAMISA ABDULLAH
icon-origin-TRAVELOKA
10.0
/10
Reviewed 164 week(s) ago
Very happy staying there 🥰 have a great moment with my family 😍.
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Accommodation's Reply
22 Oct 2022
Dear Ms Khamisa, Greetings from Damai Beach Resort. Thank You for your kind feedback, we hope that you will come again in the future. Best regards Damai Beach Resort team
Yvonne A. T. T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 175 week(s) ago
The buildings (standard balcony last block) and rooms we stayed are a bit running down. Very far from lobby and at night is creepy. Requested for rooms side by side (we booked 2 rooms) but receptionist said it 's unavailable. Sound proof is super bad, cannot rest and sleep well due to the noises from next door (children playing & shouting, whole family keep coughing). Cleanliness also need to be improved, I. E: the floor is sticky and bedsheet is abit sandy.
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1 people find it helpful
Sii K. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
We had a pleasant stay at the hilltop double room with sea view, comfortable bed and stunning views. Only had some hiccups during check in, waited for 30 minutes- it could have been faster if more counters were opened. Breakfast/dinner were delicious. We would come back again for another family trip.
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Accommodation's Reply
12 Jun 2022
Dear Sir / Madam, Greetings from Damai Beach Resort. Thank you for taking your time on giving us the feedback on your recent stay with us . We appreciate it for our improvements. We will look into the highlighted issue and inform our team accordingly to improve in the future. Thank You Damai Beach Resort Team
Dora U. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 183 week(s) ago
The accommodation looked exactly like the pictures, spacious, comfy and we got extra bed underneath. Quality and Choice of food for breakfast is still need to be improved.
1 people find it helpful
Accommodation's Reply
12 Jun 2022
Dear Mdm Dora, Greetings from Damai Beach Resort. Thank you for taking your time on giving us the feedback during your recent stay with us . We appreciate it for improvements. We will look into the highlighted issues and will inform the respective team accordingly for future improvements. Thank You Damai Beach Resort Team
Liew S. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 199 week(s) ago
The resort looks exactly like the pictures. The room is spacious, comfly and clean. The staffs are friendly and helpful. The breakfast was delicious too. Sure will come back next time.
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Accommodation's Reply
13 Feb 2022
Dear Mr Liew, greetings from Damai Beach Resort. Thank you for your kind feedback . Best regards Damai Beach Resort
Muhammad A. A. B. A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 213 week(s) ago
the condition of the hilltop inn building is very creepy..woods and grasses are not cleaned ..
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Exterior 4 Damai Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Damai Beach Resort

Traveloka (821)
Other sources (470)
8.5
Very Good
From 821 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.4

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Damai Beach Resort
All
Staff Friendliness (4)
Surroundings (3)
Check-in/out Time (3)
Bedroom (3)
Taste (3)
Variety (3)
Ambiance (2)
Room Space (2)
Bathroom (2)
Price (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Damai Beach Resort

Number of reviews per page
20
40
Customer reviews
NURDARLINA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Beautiful scenery and friendly staff at counter. Enjoying all facilities available at the hotel
1 people find it helpful
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 30 week(s) ago
The room and resort are pleasant. The beach view, sunset, and sunrise were spectacular. The stay was overall enjoyable.
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Sir / Madam , Thank you for your kind words! We’re delighted to hear that you enjoyed your stay and found the room and resort pleasant. It’s wonderful to know the beach view, sunset, and sunrise added to your experience — they truly are special moments here. We hope to welcome you back for another enjoyable stay in the future. Warm regards, The Management,Damai Beach Resort
S***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 33 week(s) ago
The hotel is quite old and the room needs renovation in order to maintain its 5-star standard.
Find this review helpful?
Accommodation's Reply
28 Apr 2025
Dear Sir/Madam, Greetings from Damai Beach Resort. Thank you for your review of your recent stay with us. We will look into the issues you highlighted and ensure they are addressed appropriately. We hope to have the opportunity to serve you again in the near future. Best Regards, Damai Beach Resort Team
Z***I
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 40 week(s) ago
- Staff service was really good and helpful. - Superb view. - If you stay at hilltop, you have to take a shuttle to your rooms (24-hour service). Not recommended if you stay with infants or elders. - A bit scary environment because the building looks old, but still it's very calm and peaceful. - The rooms were spacious and clean, but you can still smell the carpet odor. - I love the pillows very much. Overall, I will return to this resort.
Read More
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Sir / Madam , Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you enjoyed the superb views, found our staff to be helpful, and appreciated the spacious, clean room — especially the pillows! It’s wonderful to know that the peaceful environment made your stay enjoyable overall. We also appreciate your honest remarks regarding the hilltop access, the building condition, and the carpet odour. Your comments are valuable and will be shared with the relevant departments for improvement, especially in ensuring greater comfort for families with infants or elderly guests. We’re truly happy to hear you plan to return, and we look forward to welcoming you back for an even better experience next time. Warm regards, The Management,Damai Lagoon Resort
M***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
Very good and friendly staff.
Find this review helpful?
Accommodation's Reply
21 Jul 2025
Dear Sir / Madam , Thank you for your kind words! We're thrilled to hear that you found our staff very good and friendly — your feedback truly means a lot to us. We hope to welcome you back again soon! Warm regards, The Management,Damai Beach Resort
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.7
/10
Reviewed 46 week(s) ago
The price and portion are not worth it. The portion for spaghetti for kids and fettuccini for adults is the same..but the price is double for fettuccini.as if they just change the type of pasta..it was mentioned that 2 adults stay and 2 kids stay.but still towels are still charged for extra. and there used to be toothbrushes provided.but now...have to buy them yourself. The bed is too high, it's difficult for the elderly to get on. why is the bed mattress raised...the height of the bed mattress used to be nice.
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Thank you for your feedback. We apologize for any dissatisfaction you may have experienced, especially regarding the price and size of the food portions, as well as the amenities provided in the room. We will review the issue of portion sizes and prices to provide more value for our guests. For additional towels, there is indeed a charge as standard rooms are provided for the number of guests stated in the booking only. However, we are aware of this inconvenience and will re-evaluate the relevant procedures. Regarding toothbrushes, we would like to inform you that some amenities are now provided upon request to reduce waste and support sustainability initiatives. However, we are always open to improving our services for the comfort of our guests. Thank you again for your feedback. It is greatly appreciated and we will use it to improve our services in the future. Best regards, Damai Beach Resort
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L***M
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 49 week(s) ago
No wifi in the room. But a mobile wifi was given as a workaround
1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Sir / Madam , Thank you for your feedback and understanding. We sincerely apologize for the inconvenience caused by the lack of in-room Wi-Fi. We're glad the mobile Wi-Fi provided was able to serve as a temporary solution during your stay. Please rest assured that we are continuously working to improve our guest experience, and your comments have been noted for future enhancements. We appreciate your patience and hope to welcome you back with even better connectivity next time! Warm regards, The Management,Damai Beach Resort
J***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 49 week(s) ago
Staffs there are very helpful and friendly, but when checked in, the room floor had a lot of sand and the sink was clogged. But overall is OK.
1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Sir / Madam , Thank you for your valuable feedback. We’re delighted to hear that you found our staff helpful and friendly—it truly means a lot to us. However, we sincerely apologize for the issues you encountered upon check-in, including the sandy floor and clogged sink. This does not reflect the standard we strive to maintain, and we will be addressing this with our housekeeping team immediately. We truly appreciate your understanding and are glad to know that, overall, your stay was okay. We hope to have the opportunity to welcome you back for an even better experience next time. Warm regards, The Management,Damai Beach Resort
Rokiah A. R.
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10.0
/10
Reviewed 63 week(s) ago
We changed room from hillview (reason change due to bring infant together) to seaview. Seaview Room very spacious, clean, and tidy.
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Accommodation's Reply
25 Jul 2025
Dear Mdm Rokiah , Thank you for sharing your experience with us. We're glad we could accommodate your room change and that the Seaview Room met your needs—especially with your infant. It’s wonderful to hear you found the room spacious, clean, and tidy. Your comfort is our priority, and we’re happy we could make your stay more enjoyable. We look forward to welcoming you and your family back again soon! Warm regards, The Management,Damai Beach Resort
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 68 week(s) ago
Beach bbq bonfire. Foods normal, crab meat not fresh because it is frozen. My favourite midin to salty.
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Accommodation's Reply
25 Jul 2025
Dear Sir / Madam , Thank you for joining our beach BBQ bonfire and for taking the time to share your thoughts. We're glad you enjoyed the atmosphere, but we're sorry to hear that the food did not fully meet your expectations. We appreciate your honest feedback regarding the crab meat and the midin, and we will certainly look into the quality and seasoning to improve future dining experiences. Your input is valuable to us, and we hope to serve you better on your next visit. Warm regards, The Management,Damai Beach Resort
Teoh S. K.
icon-origin-TRAVELOKA
6.8
/10
Reviewed 79 week(s) ago
I do reschedule dates, you charge me rm660, I'm very angry, can return me money? 012-4978868.
1 people find it helpful
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Albert R. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 94 week(s) ago
Quiet & calm. Food kind of pricy. Overall, not bad.
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Cornelia
icon-origin-TRAVELOKA
8.5
/10
Reviewed 142 week(s) ago
Check in process are very slow. Cannot enter room on time. Waiting almost 1hour. Hotel policy should change check out should be after 2pm instead of 1noon.
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MITCHELL MOS
icon-origin-TRAVELOKA
5.8
/10
Reviewed 143 week(s) ago
1. The water for the bath tub was chalky. 2. The gym was locked. 3. The room service was slow. 4. Pressure water pressure in the bathroom sink was low. 5. The pillows were too soft, not supporting the head and neck when lied down. 6. The distance of the hilltop room is too far from the main hotel facilities. No direct covered walkway or corridor. Had to wait for vans every time.
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Accommodation's Reply
09 Mar 2023
Dear Ms Mitchell Mos , Greetings from Damai Beach Resort . Thank your for sharing the issues highlighted during your stay with us . We will share with the respective team to look into the matters accordingly. Best Regards Damai Beach Resort team
KHAMISA ABDULLAH
icon-origin-TRAVELOKA
10.0
/10
Reviewed 164 week(s) ago
Very happy staying there 🥰 have a great moment with my family 😍.
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Accommodation's Reply
22 Oct 2022
Dear Ms Khamisa, Greetings from Damai Beach Resort. Thank You for your kind feedback, we hope that you will come again in the future. Best regards Damai Beach Resort team
Yvonne A. T. T.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 175 week(s) ago
The buildings (standard balcony last block) and rooms we stayed are a bit running down. Very far from lobby and at night is creepy. Requested for rooms side by side (we booked 2 rooms) but receptionist said it 's unavailable. Sound proof is super bad, cannot rest and sleep well due to the noises from next door (children playing & shouting, whole family keep coughing). Cleanliness also need to be improved, I. E: the floor is sticky and bedsheet is abit sandy.
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1 people find it helpful
Sii K. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 182 week(s) ago
We had a pleasant stay at the hilltop double room with sea view, comfortable bed and stunning views. Only had some hiccups during check in, waited for 30 minutes- it could have been faster if more counters were opened. Breakfast/dinner were delicious. We would come back again for another family trip.
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Accommodation's Reply
12 Jun 2022
Dear Sir / Madam, Greetings from Damai Beach Resort. Thank you for taking your time on giving us the feedback on your recent stay with us . We appreciate it for our improvements. We will look into the highlighted issue and inform our team accordingly to improve in the future. Thank You Damai Beach Resort Team
Dora U. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 183 week(s) ago
The accommodation looked exactly like the pictures, spacious, comfy and we got extra bed underneath. Quality and Choice of food for breakfast is still need to be improved.
1 people find it helpful
Accommodation's Reply
12 Jun 2022
Dear Mdm Dora, Greetings from Damai Beach Resort. Thank you for taking your time on giving us the feedback during your recent stay with us . We appreciate it for improvements. We will look into the highlighted issues and will inform the respective team accordingly for future improvements. Thank You Damai Beach Resort Team
Liew S. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 199 week(s) ago
The resort looks exactly like the pictures. The room is spacious, comfly and clean. The staffs are friendly and helpful. The breakfast was delicious too. Sure will come back next time.
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Accommodation's Reply
13 Feb 2022
Dear Mr Liew, greetings from Damai Beach Resort. Thank you for your kind feedback . Best regards Damai Beach Resort
Muhammad A. A. B. A.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 213 week(s) ago
the condition of the hilltop inn building is very creepy..woods and grasses are not cleaned ..
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