Dorsett Kuala Lumpur

Hotels
8.5
/10
Very Good
3,616 reviews

What Guests Say About Their Stay

Distance To City Center (145)
Room Space (128)
Staff Friendliness (119)
Bedroom (118)

F***a

9.4
/ 10
⭐⭐⭐⭐⭐ This is my second time staying at this hotel. The room was clean and comfortable. The staff were incredibly friendly, polite, and always willing to help with a smile. Their excellent service made my stay even more enjoyable. The location was also convenient and the overall experience exceeded my expectations.

Idawati

8.5
/ 10
Suitable for families, spacious and clean rooms, comfortable beds. Recommended accommodation when visiting Kuala Lumpur.
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M***a

9.7
/ 10
My go-to hotel each time I visit KL. The location is unbeatable from Pavilion and TRX. Room is clean as always, and now they have filtered water to save plastic usage. Good job!

salma t.

10.0
/ 10
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!

salma t.

10.0
/ 10
The staff was very friendly and all the buffet in this hotel is halal. We arrived earlier and the receptionist allowed us to check in before time. Such a great experience for 4D3N staying here. Thank you Dorsett!
In the Area
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172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Dorsett Regency Kuala Lumpur Staying at Dorsett Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Dorsett Kuala Lumpur

172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby Dorsett Kuala Lumpur
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Overview of Dorsett Kuala Lumpur

Dorsett Kuala Lumpur is a distinguished 5-star hotel nestled in the vibrant heart of Bukit Bintang, one of Kuala Lumpur's most sought-after districts for both leisure and business travellers. Located at 172 Jalan Imbi, the hotel offers 322 thoughtfully appointed rooms and suites that blend contemporary design with warm Malaysian hospitality. Since its establishment, Dorsett Kuala Lumpur has earned a reputation as a refined urban retreat where guests enjoy seamless access to world-class shopping, diverse dining, and the infectious energy of the capital city's Golden Triangle.

What sets Dorsett Kuala Lumpur apart is its ability to deliver a genuinely luxurious experience without the stuffiness that sometimes accompanies five-star properties. The hotel strikes an appealing balance between polished elegance and approachable comfort, making it equally suitable for couples on a city break, families exploring the capital, and corporate guests who need a dependable base with excellent connectivity. From the moment you step into the stylish lobby, attentive staff set the tone for a stay defined by personalised service and attention to detail.

Guests at Dorsett Kuala Lumpur benefit from a comprehensive suite of facilities including an outdoor swimming pool, a well-equipped fitness centre, on-site dining at the popular Checkers Cafe, a relaxed bar for evening drinks, and complimentary high-speed WiFi throughout the property. The hotel's round-the-clock room service ensures that comfort is never more than a phone call away, while the dedicated concierge team stands ready to assist with everything from restaurant reservations to day-trip arrangements across the Klang Valley and beyond.

Room Types at Dorsett Kuala Lumpur

Dorsett Kuala Lumpur offers four distinct room categories, each designed to cater to different travel styles and space requirements. All rooms feature modern furnishings, individually controlled air conditioning, flat-screen televisions, in-room safes, tea and coffee making facilities, and well-appointed en-suite bathrooms with complimentary toiletries. Blackout curtains, plush bedding, and quality linens are standard across every category, ensuring restful sleep regardless of which room type you choose.

Dorsett Room

The Dorsett Room is the hotel's welcoming entry-level category, offering a comfortable 25 square metres of living space fitted with a queen-sized bed. Ideal for solo travellers or couples seeking a cosy yet well-appointed retreat, this room type delivers all the essential comforts expected of a five-star property without unnecessary excess. The layout is smartly designed to maximise every square metre, featuring a dedicated work desk, ample wardrobe space, and a neatly arranged bathroom with a rain shower. Guests will find complimentary WiFi, a minibar, and daily housekeeping included as standard. The Dorsett Room is a particularly sound choice for travellers who plan to spend most of their time exploring the city and simply need a clean, comfortable, and reliable space to return to each evening.

Deluxe Room

Stepping up in both space and flexibility, the Deluxe Room spans a generous 30 square metres and is available in either king or twin bed configurations. The twin option makes this category especially popular with friends travelling together or families with older children who prefer separate sleeping arrangements. Beyond the additional floor space, the Deluxe Room features enhanced furnishings, a more expansive bathroom with both rain shower and separate bathtub, and a comfortable seating area where you can unwind after a day navigating the bustling streets of Bukit Bintang. The room's large windows invite natural light throughout the day, and many Deluxe Rooms offer pleasant views over the surrounding cityscape. Whether you are visiting Dorsett Kuala Lumpur for a weekend getaway or an extended business trip, the Deluxe Room provides a well-rounded sanctuary with enough room to spread out and feel genuinely at home.

Deluxe Premier Room

The Deluxe Premier Room at Dorsett Kuala Lumpur occupies a spacious 35 square metres and is furnished with a king-sized bed, making it a favoured choice among couples and discerning solo travellers who appreciate extra breathing room. This category represents a meaningful upgrade over the standard Deluxe, with premium touches that include upgraded bedding, enhanced bathroom amenities, a larger work desk, and a more generous seating arrangement. The Deluxe Premier Room is particularly well suited for guests who value their in-room time — whether that means catching up on work emails, enjoying room service from Checkers Cafe, or simply relaxing with a film on the flat-screen television after a long flight. The refined decor throughout this room type reflects the sophisticated yet unpretentious character that defines the broader Dorsett Kuala Lumpur experience.

Executive Suite

For guests who require the highest level of space and comfort, the Executive Suite delivers an impressive 67 square metres of elegant living space — more than double the size of a standard Dorsett Room. The suite features a king-sized bed in a dedicated bedroom that is separated from a generous living area, providing genuine privacy and the ability to host visitors or hold informal meetings without compromising your personal space. The living room includes a plush sofa, a dining table, and a dedicated entertainment zone, while the bedroom offers a tranquil retreat with premium bedding and blackout curtains for undisturbed rest. The Executive Suite's bathroom is a highlight in its own right, typically featuring dual vanities, a deep soaking bathtub, and a separate walk-in rain shower. This room type is the definitive choice for honeymoon couples, business executives seeking a prestigious address in the city centre, or anyone who simply wants to experience Dorsett Kuala Lumpur at its finest.

Facilities and Amenities

The outdoor swimming pool at Dorsett Kuala Lumpur provides a refreshing escape from the tropical heat, set against a backdrop of the Kuala Lumpur skyline. Surrounded by comfortable sun loungers and shaded seating, the pool area is a popular spot for guests to unwind during the afternoon or take a leisurely morning swim before heading out to explore the city. Pool towels are provided complimentary, and the area is well maintained throughout the day by attentive staff.

Fitness enthusiasts will appreciate the hotel's dedicated fitness centre, which is equipped with a range of modern cardiovascular machines and free weights. The gym caters to guests who wish to maintain their exercise routine while travelling, and its convenient location within the property makes it easy to fit in a quick session before breakfast or after a day of meetings. The fitness centre is accessible to all in-house guests at no additional charge.

Connectivity is effortless at Dorsett Kuala Lumpur, with complimentary high-speed WiFi available in all guest rooms and throughout the hotel's public areas, including the lobby, restaurant, and pool deck. For guests who drive, the hotel provides on-site parking at rates starting from approximately RM 10 per entry, offering a secure and convenient option in a district where street parking can be challenging. The hotel's 24-hour room service ensures that dining and refreshments are always available, while the professional concierge team can assist with taxi bookings, tour arrangements, luggage storage, and local recommendations.

Location and Getting There

Dorsett Kuala Lumpur enjoys one of the most coveted addresses in the capital, situated directly along Jalan Imbi in the Bukit Bintang precinct. This location places guests within comfortable walking distance of Kuala Lumpur's premier shopping destinations, including Pavilion Kuala Lumpur, Lot 10, Fahrenheit88, and Berjaya Times Square, all reachable in under 15 minutes on foot. The famed Jalan Alor night food street, a must-visit for any culinary-minded traveller, lies just a short stroll away and comes alive each evening with hawker stalls serving iconic Malaysian dishes.

Getting to Dorsett Kuala Lumpur from Kuala Lumpur International Airport (KLIA) is straightforward. The most efficient option is the KLIA Ekspres train to KL Sentral, a journey of approximately 28 minutes, followed by a short taxi or Grab ride to the hotel. Alternatively, a direct taxi or ride-hailing service from the airport takes around 45 to 75 minutes depending on traffic conditions, with fares starting from approximately RM 75 to RM 100. For those arriving via the KLIA2 terminal servicing budget airlines, the same transport options apply with marginally adjusted travel times.

The hotel's urban connectivity is further enhanced by its proximity to several key transit nodes. Imbi Monorail Station is located within easy walking distance, providing direct access to the KL Monorail line and connections to Bukit Bintang station, KL Sentral, and other major stops throughout the city. The Bukit Bintang MRT station, serving the Sungai Buloh-Kajang line, is also nearby, making it simple for guests to reach attractions such as Merdeka Square, the National Museum, and Mid Valley Megamall without the need for taxis. For day trips further afield, the hotel concierge can arrange transport to the Batu Caves, Genting Highlands, or Putrajaya with ease.

Dining at Dorsett Kuala Lumpur

Checkers Cafe serves as the hotel's signature dining venue, offering an inviting all-day dining experience that showcases a diverse menu spanning local Malaysian favourites and international cuisine. The restaurant is a popular choice for the hotel's daily breakfast service, where guests can enjoy a generous spread that typically includes freshly prepared nasi lemak, roti canai, congee, Western-style eggs and pastries, fresh tropical fruits, and a selection of hot beverages. The breakfast buffet at Checkers Cafe is widely regarded as one of the highlights of a stay at Dorsett Kuala Lumpur, setting guests up well for a full day of sightseeing or business engagements.

Beyond breakfast, Checkers Cafe continues to serve lunch and dinner with a menu that balances comforting local dishes such as char kuey teow, Hainanese chicken rice, and laksa with international options including grilled meats, pastas, and fresh salads. The restaurant's relaxed ambience makes it equally suitable for a quick solo meal or a leisurely dinner with family. For guests who prefer to dine in the comfort of their rooms, the hotel's 24-hour room service menu draws from the same kitchen and offers a curated selection of dishes available at any hour.

The hotel's bar provides a sophisticated yet laid-back space to enjoy cocktails, wines, beers, and light bites in the evening. It serves as a pleasant spot for a pre-dinner aperitif or a nightcap after exploring the city. Given the hotel's exceptional location in the heart of Bukit Bintang, guests also have virtually unlimited external dining options within minutes on foot. From the smoky satay stalls of Jalan Alor to upscale restaurants within Pavilion KL and the vibrant cafe scene along Changkat Bukit Bintang, the neighbourhood surrounding Dorsett Kuala Lumpur is nothing short of a food lover's paradise.

Why Stay at Dorsett Kuala Lumpur

Unbeatable Bukit Bintang location. Few hotels in Kuala Lumpur can match the sheer convenience of staying at Dorsett Kuala Lumpur. Positioned right in the pulsing centre of Bukit Bintang, guests step out of the lobby and into one of Southeast Asia's most dynamic urban neighbourhoods, with world-class shopping, legendary street food, and vibrant nightlife all within a leisurely walk.

Genuine five-star comfort at compelling value. Dorsett Kuala Lumpur consistently delivers a polished five-star experience that represents strong value within the Kuala Lumpur luxury hotel market. The combination of well-designed rooms, attentive service, comprehensive facilities, and a prime address makes it a particularly smart choice for travellers who want premium quality without an inflated price tag. Booking through Traveloka often unlocks additional savings, making a stay here even more accessible.

Versatile room options for every traveller. With four distinct room categories ranging from the efficient 25-square-metre Dorsett Room to the expansive 67-square-metre Executive Suite, the hotel accommodates a genuinely wide spectrum of needs and budgets. The availability of twin configurations in the Deluxe category is a thoughtful touch that broadens the hotel's appeal to friends, colleagues, and families travelling together.

Excellent transport connectivity. Proximity to Imbi Monorail Station and the Bukit Bintang MRT station gives guests at Dorsett Kuala Lumpur effortless access to the entire city. Whether you need to reach KL Sentral for an intercity train, visit the Petronas Twin Towers for a photo opportunity, or travel to a business meeting across town, public transport links are steps from the front door.

Outstanding dining on your doorstep. Between the hotel's own Checkers Cafe and the extraordinary density of restaurants, cafes, and hawker stalls in the surrounding Bukit Bintang neighbourhood, guests at Dorsett Kuala Lumpur never need to wonder where their next meal is coming from. The area is rightfully considered one of the best food destinations in all of Kuala Lumpur.

Tips for Booking Dorsett Kuala Lumpur

Book early for peak periods. Dorsett Kuala Lumpur enjoys strong occupancy throughout the year, but demand surges noticeably during major events and holiday seasons such as Chinese New Year, Hari Raya Aidilfitri, the year-end school holidays in November and December, and during major shopping festivals like the annual Malaysia Mega Sale. To secure your preferred room type and the best available rate, it is advisable to book at least four to six weeks in advance during these peak windows. Traveloka frequently offers early-bird deals and flash promotions that can deliver meaningful savings for forward-planning travellers.

Consider a Deluxe Room for the best balance. While all room categories at Dorsett Kuala Lumpur are comfortable, the Deluxe Room often represents the sweet spot between space, amenities, and value. The step up from 25 to 30 square metres is genuinely noticeable, and the inclusion of a bathtub and the option of twin beds adds welcome flexibility. If you are celebrating a special occasion or simply want to treat yourself, the Deluxe Premier Room at 35 square metres offers a further upgrade without the premium of a full suite.

Take advantage of standard check-in and check-out times. Check-in at Dorsett Kuala Lumpur begins at 15:00, with check-out by 12:00 the following day. If you are arriving on an early morning flight, it is worth contacting the hotel ahead of your stay to enquire about early check-in availability, which may be accommodated subject to room readiness. Similarly, late check-out requests can often be arranged through the front desk or concierge, particularly during quieter periods — making it worthwhile to ask politely upon arrival.

Request a higher floor for better views. When booking through Traveloka, you can often add special requests during the reservation process. For a stay at Dorsett Kuala Lumpur, requesting a room on a higher floor can reward you with more expansive views over the Kuala Lumpur skyline, including partial views of the Petronas Twin Towers and KL Tower, particularly from rooms facing north or northwest. While higher-floor allocation is always subject to availability, early requests significantly improve your chances.

Use the hotel as a base for day trips. The central location of Dorsett Kuala Lumpur, combined with its proximity to major transit hubs, makes it an ideal base for day excursions beyond the city. The Batu Caves Hindu temple complex is easily reachable via the KTM Komuter train, while a day trip to the cooling heights of Genting Highlands can be arranged through the concierge. By storing luggage at the hotel and returning each evening, guests can explore a surprising breadth of Malaysia's highlights without the hassle of changing accommodation.

All facilities in Dorsett Kuala Lumpur

Swimming Pool Dorsett Kuala Lumpur
Swimming Pool
Fitness Center Dorsett Kuala Lumpur
Fitness Center
Functional Hall Dorsett Kuala Lumpur
Functional Hall
Lobby Dorsett Kuala Lumpur
Lobby
Exterior Dorsett Kuala Lumpur
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast (surcharge)
  • Buffet dinner
  • Buffet lunch
  • Continental breakfast
  • Dining area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Things to Do

  • Fitness center
  • Outdoor facilities
  • Outdoor pool
  • Spa
  • TV lounge

Transportation

  • Car rental
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Dorsett Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please be inform, Dorsett Residences @ Bukit Bintang Kuala Lumpur will be operating for essential service only following the guidelines including but not limited to the purpose of travel. The hotel may request additional documentation from guests to validate identity, travel itinerary, and other relevant information, during dates where such guidelines exist. Appreciate could advise guest for standby company letter/ MITI letter/ MySejahtera Digital Certificate 2nd Dose / approval letter to show our Reception team. This is to protect both parties should government office come on ground for checking. Our registration counter located at lobby Dorsett Residence @ Bukit Bintang Kuala Lumpur operating hours between 7am to 11pm daily, last check-in will be before 11pm. Please advise us your arrival time for us to prepare your room. Should you arrive at the hotel and if no one is in sight , please do not hesitate to contact Duty Manager number at +60 12-674 3189 and proceed to wait the Residence lobby for assistance. COVID-19 Information Your health, safety and well-being have always been our utmost priority at Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang. Rest assured, our team has been closely monitoring the evolving global impact of the novel Coronavirus (COVID-19) and strictly adhering to the safety measure guidelines by the Minister of Health (MOH) Malaysia and World Health Organization (WHO) with additional measures implemented to ensure your safety and well-being are taken care of during your upcoming stay with us. Please click here for further updates on the actions we have taken in response to the outbreak. We’d like to once again thank you for your trust and support you have in us and we look forward to welcoming you back to Dorsett Kuala Lumpur and Dorsett Residences Bukit Bintang soonest! EXEMPTION OF SST & Tourism Tax Please be advise that all rates / prices are with 0% Sales & Service Tax (SST). Tourism Tax will also be fully exempted from 1 July 2020 till 31 December, 2021. Kindly take note effective as of 1st October 2020, Hotel standard and procedure check in/out and parking as below : Check in time Standard check-in time is after 3.00 pm. Guests arriving prior to this time will be allocated rooms as soon as they become available. Request for early check-in must be made at the time of reservation. Every effort will be made to honour your request; however, it will be subject to hotel occupancy on the night prior. Should you wish to guarantee room availability before 3.00 pm, we suggest that the room is reserved from the previous evening. This will incur an additional one-night’s accommodation charge. Check out time Check out time is 11.00 am. Any departure up to 6.00 pm is subject to a charge equivalent to 50% of the nightly room rate. Departures after 6.00 pm will incur a full night’s accommodation charge. Parking - rates • RM10 nett per entry for self-park • RM30 nett per entry for valet service.

Deposit

Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dorsett Kuala Lumpur
322
Number of floors in Dorsett Kuala Lumpur
29
Another facilities in Dorsett Kuala Lumpur
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Dorsett Kuala Lumpur

What are the check-in and check-out times at Dorsett Kuala Lumpur?
Dorsett Kuala Lumpur has a standard check-in time of 3:00 PM and check-out time of 12:00 PM (noon). Guests arriving early can contact the hotel's 24-hour concierge to enquire about early check-in availability, which is subject to room readiness. Luggage storage is typically available for guests who arrive before check-in or need extra time after check-out. Booking through Traveloka allows you to view any special check-in arrangements offered during your selected dates.
What room types are available at Dorsett Kuala Lumpur?
Dorsett Kuala Lumpur offers four distinct room types across its 322 rooms. The Dorsett Room (25 sqm) features a queen bed, ideal for solo travellers or couples. The Deluxe Room (30 sqm) comes with a choice of king or twin beds. The Deluxe Premier Room (35 sqm) offers a king bed with extra space. For the ultimate stay, the Executive Suite (67 sqm) includes a king bed and a separate living area, perfect for extended stays or special occasions.
Does Dorsett Kuala Lumpur have a swimming pool and fitness centre?
Yes, Dorsett Kuala Lumpur features an outdoor swimming pool where guests can relax and cool off from the tropical Kuala Lumpur heat. The hotel also has a fully equipped fitness centre for guests who want to maintain their workout routine while travelling. Both facilities are complimentary for all in-house guests. Additionally, the 5-star hotel offers a restaurant called Checkers Cafe, a bar, and 24-hour room service for a complete leisure experience.
Is parking available at Dorsett Kuala Lumpur?
Yes, Dorsett Kuala Lumpur provides parking facilities for guests who are driving or renting a car during their stay. This is especially convenient given the hotel's central Bukit Bintang location, where street parking can be limited. Guests are advised to confirm parking rates and availability directly with the hotel at the time of booking. The hotel's concierge team can also assist with valet arrangements and directions to the car park entrance upon arrival.
Does Dorsett Kuala Lumpur serve breakfast?
Dorsett Kuala Lumpur has an on-site restaurant called Checkers Cafe, which typically serves breakfast for hotel guests. The hotel also offers 24-hour room service for those who prefer to dine in the comfort of their room. When booking through Traveloka, look for room rates that include a breakfast package for the best value. Guests can also explore the countless food options in the surrounding Bukit Bintang area, from local street food to international dining.
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More Reviews from Other Guests in Dorsett Kuala Lumpur

Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,615)
Other sources (1,001)
8.7
Very Good
From 2,615 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
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Distance to City Center (97)
Room Space (91)
Bedroom (89)
Staff Friendliness (86)
Surroundings (77)
Bathroom (77)
Accessibility (76)
Wifi (67)
Ambiance (64)
Hotel Area (64)
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Traveler Reviews Dorsett Kuala Lumpur

Number of reviews per page
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Customer reviews
Marlydia C.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
I always stay here when I go to KL, but sometimes the room smells of cigarettes. The solution is to get an air purifier or wait for another room.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
⭐⭐⭐⭐⭐ This is my second time staying at this hotel. The room was clean and comfortable. The staff were incredibly friendly, polite, and always willing to help with a smile. Their excellent service made my stay even more enjoyable. The location was also convenient and the overall experience exceeded my expectations.
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A***a
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10.0
/10
Reviewed 3 day(s) ago
Good, clean, is the best, after all.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
Marlydia C.
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Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Unfortunately, there are no connecting rooms for standard rooms. The room smelled of cigarettes, but the request for a room change was processed immediately.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Sugianto
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Leisure
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9.4
/10
Reviewed 5 day(s) ago
My family was very satisfied staying at this hotel/apartment.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Idawati
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Leisure
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8.5
/10
Reviewed 7 day(s) ago
Suitable for families, spacious and clean rooms, comfortable beds. Recommended accommodation when visiting Kuala Lumpur.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
Edwin S.
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Medical
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9.7
/10
Reviewed 1 week(s) ago
The hotel is very close to everything. I always stay here when I take my wife for medical treatment in Malaysia. It's close to TRX and Pavilion. There's Weng Heng Seng, a delicious kopitiam, just a 100-meter walk away.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
D***y
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Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Check-in process ⭐️⭐️⭐️⭐️ 5 minutes. Price ⭐️⭐️⭐️ 1.7 million/night. Cleanliness ⭐️⭐️⭐️. Access ⭐️⭐️⭐️.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
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Henry P. S.
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Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Saran dan advice: The lift door will be the cause of the customers to move except if they had no choices.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. We appreciate your feedback and regret the issues you experienced. Please be assured that the matters raised have been shared with the relevant department heads for review and action. Warm Regards Yung Lim, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It's great because it's close to the mall and places to eat.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your generous review. We are delighted that our facilities, location, and service contributed to a pleasant stay. We look forward to welcoming you back soon. Warm Regards Yung Lim, Hotel Manager
Meriana M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A perfect place to stay for families... and strategic, close to culinary delights, also close to luxury malls around Bukit Bintang.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your wonderful comments. We are delighted that you found our hotel comfortable and convenient. We hope to welcome you back for another enjoyable stay soon. Warm Regards, Yung Lim, Hotel Manager
A***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
For many years putting up at Dorsett KL. Room wasn’t that clean but ultimately appreciate the room maids in providing towels etc.
1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to provide your comments. We are disappointed to learn that we did not meet your expectations and sincerely apologize for any inconvenience caused. Warm Regards Yung Lim, Hotel Manager
k***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
It would be better if the hotel took more concern with the cleanliness of the glasses in the room and wiped the dust around the wardrobe.
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, We sincerely apologize that your recent experience did not meet your expectations. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement. We value your feedback as it helps us enhance our services and guest experience. We hope to have the opportunity to welcome you back and restore your confidence in us. Warm Regards, Yung Lim, Hotel Manager
Profile Picture
Irfan A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.
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Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
l***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
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Dwi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.
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2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
Yudy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Nice place hotel at Bukit Bintang area
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1 people find it helpful
Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
E***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The location is okay, but there is no mineral water, you can only drink from the sink which has a special filter.
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Accommodation's Reply
21 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Please be informed that we have replaced the plastic bottle drinking water with in room filtered water as part of our ESG initiatives. Your kind understanding is very much appreciated. Warm regards. David Wong, Hotel Manager
Juditya S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff didn't provide towels, and they cleaned the room while on the phone, so a lot of things were missed. Overall, it was okay. Strategic location.
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Accommodation's Reply
11 May 2026
Dear Juditya, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We will certainly re-train the team again to ensure the service standard is met. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Sri I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is located near Pavilion Mall in Bukit Bintang and is also close to Jalan Alor, which offers a variety of culinary options. The rooms are spacious and comfortable.
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2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Sri, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
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40

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Exterior 4 Dorsett Kuala Lumpur

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Dorsett Kuala Lumpur

Traveloka (2,615)
Other sources (1,001)
8.7
Very Good
From 2,615 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.0

Service and Facilites

8.6

People often mention about Dorsett Kuala Lumpur
All
Distance to City Center (97)
Room Space (91)
Bedroom (89)
Staff Friendliness (86)
Surroundings (77)
Bathroom (77)
Accessibility (76)
Wifi (67)
Ambiance (64)
Hotel Area (64)
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Traveler Reviews Dorsett Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Marlydia C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 day(s) ago
I always stay here when I go to KL, but sometimes the room smells of cigarettes. The solution is to get an air purifier or wait for another room.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
F***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
⭐⭐⭐⭐⭐ This is my second time staying at this hotel. The room was clean and comfortable. The staff were incredibly friendly, polite, and always willing to help with a smile. Their excellent service made my stay even more enjoyable. The location was also convenient and the overall experience exceeded my expectations.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Good, clean, is the best, after all.
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Accommodation's Reply
11 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
Marlydia C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Unfortunately, there are no connecting rooms for standard rooms. The room smelled of cigarettes, but the request for a room change was processed immediately.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Sugianto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
My family was very satisfied staying at this hotel/apartment.
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Accommodation's Reply
08 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Idawati
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
Suitable for families, spacious and clean rooms, comfortable beds. Recommended accommodation when visiting Kuala Lumpur.
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Accommodation's Reply
09 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
Edwin S.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel is very close to everything. I always stay here when I take my wife for medical treatment in Malaysia. It's close to TRX and Pavilion. There's Weng Heng Seng, a delicious kopitiam, just a 100-meter walk away.
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Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, thank you for sharing your experience. It is rewarding to know that our team helped make your stay memorable. We sincerely appreciate your support and look forward to your next visit. Warm Regards, Yung Lim, Hotel Manager
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Check-in process ⭐️⭐️⭐️⭐️ 5 minutes. Price ⭐️⭐️⭐️ 1.7 million/night. Cleanliness ⭐️⭐️⭐️. Access ⭐️⭐️⭐️.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your kind review. We are thrilled to know that you enjoyed your stay with us. Your positive feedback regarding our hospitality is truly appreciated. We look forward to welcoming you back to Dorsett Kuala Lumpur in the near future. Warm Regards Yung Lim, Hotel Manager
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Henry P. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Saran dan advice: The lift door will be the cause of the customers to move except if they had no choices.
Find this review helpful?
Accommodation's Reply
06 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. We appreciate your feedback and regret the issues you experienced. Please be assured that the matters raised have been shared with the relevant department heads for review and action. Warm Regards Yung Lim, Hotel Manager
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
It's great because it's close to the mall and places to eat.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your generous review. We are delighted that our facilities, location, and service contributed to a pleasant stay. We look forward to welcoming you back soon. Warm Regards Yung Lim, Hotel Manager
Meriana M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
A perfect place to stay for families... and strategic, close to culinary delights, also close to luxury malls around Bukit Bintang.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for your wonderful comments. We are delighted that you found our hotel comfortable and convenient. We hope to welcome you back for another enjoyable stay soon. Warm Regards, Yung Lim, Hotel Manager
A***w
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
For many years putting up at Dorsett KL. Room wasn’t that clean but ultimately appreciate the room maids in providing towels etc.
1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to provide your comments. We are disappointed to learn that we did not meet your expectations and sincerely apologize for any inconvenience caused. Warm Regards Yung Lim, Hotel Manager
k***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 3 week(s) ago
It would be better if the hotel took more concern with the cleanliness of the glasses in the room and wiped the dust around the wardrobe.
1 people find it helpful
Accommodation's Reply
23 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, We sincerely apologize that your recent experience did not meet your expectations. Please be assured that your comments have been shared with the relevant departments for immediate review and improvement. We value your feedback as it helps us enhance our services and guest experience. We hope to have the opportunity to welcome you back and restore your confidence in us. Warm Regards, Yung Lim, Hotel Manager
Profile Picture
Irfan A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 4 week(s) ago
The only problem is that after 4 nights here, the room was not cleaned, even though there was a sign that said it needed to be cleaned.
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Find this review helpful?
Accommodation's Reply
18 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
l***s
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The location, price, and hotel room were all great and cool. I'll definitely be back to stay again.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur. Thank you for sharing your positive experience. It is always rewarding to receive such encouraging feedback, and we look forward to welcoming you again. Warm Regards, Yung Lim, Hotel Manager
Profile Picture
Dwi A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Checked in smoothly. Lower your expectations for a 5-star hotel (do not compare to surrounding hotels). The furniture and building looked worn. But, everything worked smoothly. There was a complaint from other guests about a certain “smell”. But it was still bearable for us. The hotel might need to invest in a dehumidifier to eliminate the odor problem. Other than that, everything was perfect. Especially, it's very walkable to TRX mall and Bukit Bintang crowd. The hotel itself is located in a quieter area of Bukit Bintang.
Read More
2 people find it helpful
Accommodation's Reply
09 Jun 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Thank you for sharing your feedback. We are sorry to hear that your experience was less than satisfactory. Your comments have been noted and will be reviewed carefully with the relevant team members. Warm Regards, Yung Lim, Hotel Manager
Yudy S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Nice place hotel at Bukit Bintang area
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1 people find it helpful
Accommodation's Reply
31 May 2026
Dear Valued Guest, Greetings from Dorsett Kuala Lumpur, Your kind words mean a great deal to us. We are grateful for your support and are delighted that you enjoyed your time at Dorsett Kuala Lumpur. Warm Regards, Yung Lim, Hotel Manager
E***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
The location is okay, but there is no mineral water, you can only drink from the sink which has a special filter.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
21 May 2026
Dear Sir, thank you for staying with us and your kind reviews shared. Please be informed that we have replaced the plastic bottle drinking water with in room filtered water as part of our ESG initiatives. Your kind understanding is very much appreciated. Warm regards. David Wong, Hotel Manager
Juditya S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The staff didn't provide towels, and they cleaned the room while on the phone, so a lot of things were missed. Overall, it was okay. Strategic location.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 May 2026
Dear Juditya, thank you for staying with us and your kind reviews shared. We have taken note of your comments and wish to apologize for the short comings in housekeeping. We will certainly re-train the team again to ensure the service standard is met. We sincerely hope that you would accord us another opportunity to serve you better soon. Warm regards. David Wong, Hotel Manager
Sri I. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is located near Pavilion Mall in Bukit Bintang and is also close to Jalan Alor, which offers a variety of culinary options. The rooms are spacious and comfortable.
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See original
2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Sri, thank you for staying with us and your good reviews shared. We are glad to hear that you have enjoyed the stay. We look forward to your return for another exceptional stay soon. Warm regards. David Wong, Hotel Manager
Number of reviews per page
20
40