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  1. Hotels
  2. Malaysia(9,465 Hotels)
  3. Kuala Lumpur(2,011 Hotels)
  4. Bukit Bintang(646 Hotels)
  5. Dorsett Kuala Lumpur

Dorsett Kuala Lumpur

Hotels
172 Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING Dorsett Kuala Lumpur
LOBBY Dorsett Kuala Lumpur
LOBBY Dorsett Kuala Lumpur
BEDROOM Dorsett Kuala Lumpur
BEDROOM Dorsett Kuala Lumpur
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Traveloka
8.7 Impressive

From 1,829 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

Perfect for family. everything's good except the tv in the bedroom did not function. Good breakfast but need more variety.
Siti N. M.
Facilities
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Review by Traveloka users

Based on 1,829 reviews

8.7
Impressive
Fantastic
758
Very Good
831
Satisfying
78
Average
161
Poor
1
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
MI
MOHAMAD I. A.
2 Reviews
8.5
/ 10
8.5
18 Apr 2021
Staycation

Like this review?

IS
Ira S.
5 Reviews
9.7
/ 10
9.7
13 Apr 2021
Staycation
Friends
Great service good and nice place to staycation with all my friends

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SA
Siti A.
3 Reviews
5.9
/ 10
5.9
12 Apr 2021
Staycation
Family
1. Most of the guests need to park outside of the hotel and it is dangerous to cross the street as the hotel is in front of busy road. 2. Hotel did not provide doormat when guests first check into the room. We need to request doormat. 3. I requested non-smoking room in the booking for my parents, but we got a bad smoking room conditioned room. We did get it ionised after complained, but it still smells. 4. Guests were not informed that we need to book slots to get into swimming pool area. We had argument with the management regarding this as there were no clear SOP for staying guests. 5. Shower gel in the room is empty.

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Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to meet and exceed our guest’s expectations. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments, and appropriate improvement measures have been put into place to deter such shortfall will not reoccur. Thank you once again for your feedback, and kind understanding. Best regards, The Management
MM
Masri M.
0 Reviews
6.0
/ 10
6.0
08 Apr 2021
Staycation
Couple
Parking is hard to get into and to get out. Our 1st room was not clean. When we requested for the room to be cleaned when we were away, no one came at the end. Requested to change room and finally get a better room. Toilet was clean but smelly.

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Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to meet and exceed our guest’s expectations. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments, and appropriate improvement measures have been put into place to deter such shortfall will not reoccur. Thank you once again for your feedback, and kind understanding. Best regards, The Management
MF
Muhammad F. B. O.
0 Reviews
10
/ 10
10
07 Apr 2021
Staycation
Solo

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Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with Dorsett Kuala Lumpur in near future. Best regards, The Management
zh
zaimah h.
0 Reviews
6.2
/ 10
6.2
06 Apr 2021
Staycation
Couple
The so call 5 star hotel is not properly maintained. Beginning to show sign of aging with stain on sofa and crumbled bedsheet.

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Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to meet and exceed our guest’s expectations. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments, and appropriate improvement measures have been put into place to deter such shortfall will not reoccur. Thank you once again for your feedback, and kind understanding. Best regards, The Management
na
nur a.
7 Reviews
6.2
/ 10
6.2
05 Apr 2021
Holiday
-- slow check in process no towel provided .need to call to get the towel swimming pool for residence only open at 10 o clock. ++ variety of food..and cheap for breakfast buffet.

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Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to meet and exceed our guest’s expectations. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments, and appropriate improvement measures have been put into place to deter such shortfall will not reoccur. Thank you once again for your feedback, and kind understanding. Best regards, The Management
ZZ
ZULHILMI Z.
0 Reviews
8.5
/ 10
8.5
04 Apr 2021
Staycation
Family
good for stay during mco. The breakfast menu so so

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Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with Dorsett Kuala Lumpur in near future. Best regards, The Management
SB
Syazana B. A. K.
0 Reviews
8.5
/ 10
8.5
30 Mar 2021
Holiday
Family
The room was ok. Big space and comfy for twin room. Got 2 superior bed and 1 sofa bed. So even small family can book for superior room.

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Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur. Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to exceed our guest’s expectations. We truly value your comments and very much hope to welcome you back for an even more enjoyable stay with Dorsett Kuala Lumpur in near future. Best regards, The Management
ma
mohd a. h. b. a. w.
2 Reviews
8.5
/ 10
8.5
30 Mar 2021
Staycation
Friends
Comfy, just my room doesnt have towel once I check in. I don't know why. Maybe they forgot to put it during make up time. And one thing, the didn't tell us about check out time was @11am. Usually hotel check out @12. So they can't blame us for it. BTW, staff okay just 1 thing. Parking are charged for guests. Rm10 per entry. So if I going to use the parking 3 times per day so I gonna be charged rm 30. This is inconvenience

Like this review?

Accommodation's Reply

15 Apr 2021
Dear Guest, Greetings from Dorsett Kuala Lumpur, Thank you for taking the time to share your feedback with us. Through your feedback we are able to continually improve our product and service offerings, as we strive to meet and exceed our guest’s expectations. I am very sorry to read we did not meet your expectations in several aspects of your stay. We have taken note of your feedback and shared with the concerned departments, and appropriate improvement measures have been put into place to deter such shortfall will not reoccur. Thank you once again for your feedback, and kind understanding. Best regards, The Management
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 11:00

Location
Staying at Dorsett Kuala Lumpur is a good choice when you are visiting Bukit Bintang.

The hotel is located only 0.3 km away from Bukit Bintang Monorail Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Dorsett Kuala Lumpur

Whether you are planning an event or other special occasions, Dorsett Kuala Lumpur is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Dorsett Kuala Lumpur provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Dorsett Kuala Lumpur, a wonderful accommodation for your family holiday.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dorsett Kuala Lumpur exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Dorsett Kuala Lumpur is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dorsett Kuala Lumpur.

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Hotel Policy

Additional breakfast are chargeable at MYR 42.30 /person.

Breakfast time start from 06:00 until 10:30.

Smoking is strictly not allowed in this property, and smoking area is available.

Pets are NOT allowed.

Hotel may accept Early check in, subject to room availability, with additional fee.

Hotel may accept Late check out, subject to room availability, with additional fee.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Anda mesti menunjukkan kad pengenalan bergambar serta kad kredit semasa mendaftar masuk. Harap maklum bahawa semua Permintaan Khas adalah tertakluk kepada ketersediaan dan bayaran tambahan mungkin dikenakan.


Anti-Epidemic Measure:
COVID-19 Information

Your health, safety and well-being have always been our utmost priority at Dorsett Kuala Lumpur. Rest assured, our team has been closely monitoring the evolving global impact of the novel Coronavirus (COVID-19) and strictly adhering to the safety measure guidelines by the Minister of Health (MOH) Malaysia and World Health Organization (WHO) with
additional measures implemented to ensure your safety and well-being are taken care of during your upcoming stay with us.

Please click here for further updates on the actions we have taken in response to the outbreak.

https://www.dorsetthotels.com/en/dorsett-kuala-lumpur/dorsett-hospitality-international-takes-strict-preventive-anti-epidemic-measures-dorsett-and-silka-hotels-in-malaysia-and-singapore-adopts-strategies.html

We’d like to once again thank you for your trust and support you have in us and we look forward to welcoming you back to Dorsett Kuala Lumpur soonest!

Due to Covid-19, please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel and maximum group size.
In Response to Covid 19, additional safety and sanitation measures are in effect at this property.

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Facilities
  • Food and Drinks
    • A la carte breakfast
    • A la carte dinner
    • A la carte lunch
    • Restaurant with AC
    • Bar
    • Breakfast
    • Breakfast and dinner
    • Breakfast and lunch
    • Buffet breakfast
    • Breakfast (surcharge)
    • Buffet dinner
    • Buffet lunch
    • Continental breakfast
    • Dining area
  • Hotel Services
    • Bellhop
    • Concierge
    • Doorman
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Tours
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • Public Facilities
    • Parking
    • Elevator
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Shower
    • TV
  • Things to Do
    • Fitness center
    • Outdoor facilities
    • Outdoor pool
    • Spa
    • TV lounge
  • Transportation
    • Car rental
    • Parking with surcharge
    • Limo or town car service
    • Valet parking (surcharge)
  • Business Facilities
    • Business center
    • Meeting facilities
  • Family-friendly Facilities
    • Children pool
  • Connectivity
    • Free WiFi
  • Shuttle Service
    • Airport transfer (surcharge)
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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