DoubleTree by Hilton Shah Alam i-City

Hotels
9.1
/10
Exceptional
69 reviews

What Guests Say About Their Stay

Muhammad
10.0
/ 10
The hotel building and facilities are relatively new. Breakfast was excellent, with lots of varieties. Make sure you ask for a room with window view of the theme park. The view of the lights of the theme park and people playing in the theme park is gorgeous. There's the new big mall Central icity just 3 mins walking distance from the hotel. I LOVE this mall, it has everything you would need or want to buy. The mall is also very spacious, lots of shops and dining areas, and very clean as well. I stayed at this hotel for 4 nights and I love the experience.
Shamika
10.0
/ 10
Superb Customer Service. Clean, Elegant environment. Gym, Pool, Spa, Sauna exceptionally maintained. To be expected as a Hilton property. Celebrated my Earthday there, such a positive atmosphere.
Alex
10.0
/ 10
Great area away from the city. It had a mall with all your needs right next to it!
In the Area
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i-City Finance Avenue, I-City Shah Alam, Shah Alam, Selangor, Malaysia, 40000

Main Facilities

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AC
Swimming Pool
24-Hour Front Desk
Parking
DoubleTree by Hilton Shah Alam i-City is located in area / city I-City Shah Alam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton Shah Alam i-City

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i-City Finance Avenue, I-City Shah Alam, Shah Alam, Selangor, Malaysia, 40000
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Discover More About DoubleTree by Hilton Shah Alam i-City

Overview of DoubleTree by Hilton Shah Alam i-City

Discover the unique charm of DoubleTree by Hilton Shah Alam i-City, a modern and stylish hotel nestled in the heart of Shah Alam's i-City. Offering a blend of comfort, convenience, and contemporary design, DoubleTree by Hilton Shah Alam i-City serves as an excellent base for exploring the city and its surrounding attractions.

Location and Accessibility

Perfectly situated in i-City, DoubleTree by Hilton Shah Alam i-City provides seamless access to popular landmarks such as the i-City Theme Park and Central i-City Shopping Mall. Its strategic location ensures easy connectivity to public transportation, with the Shah Alam KTM station nearby, offering convenient links to Kuala Lumpur and other key areas within Selangor.

Ideal for Whom?

DoubleTree by Hilton Shah Alam i-City is an ideal choice for a diverse range of travelers. Whether you're a business traveler seeking a comfortable and productive stay or a family looking for a fun-filled vacation, the hotel's modern amenities and prime location cater to both short getaways and extended visits.

Style and Atmosphere

The hotel features a contemporary design that emphasizes a relaxed and welcoming atmosphere. Guests can expect stylish décor, comfortable furnishings, and a wide array of facilities designed to enhance their overall experience.

DoubleTree by Hilton Shah Alam i-City

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at DoubleTree by Hilton Shah Alam i-City

Featuring 299 rooms in total, DoubleTree by Hilton Shah Alam i-City offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Swimming Pool, 24-Hour Front Desk, Parking.

Room Types

DoubleTree by Hilton Shah Alam i-City offers a variety of room types designed to cater to different needs and preferences. These typically include:

  • Deluxe Rooms: Well-appointed and comfortable rooms perfect for solo travelers or couples.
  • Family Suites: Spacious suites with separate living areas, ideal for families or guests seeking extra space and comfort.
  • Executive Suites: Enhanced rooms with additional amenities and access to exclusive services, catering specifically to business travelers.

All of these DoubleTree by Hilton Shah Alam i-City facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

DoubleTree by Hilton Shah Alam i-City Facilities

Expect a sophisticated and relaxed ambiance at DoubleTree by Hilton Shah Alam i-City. The hotel is renowned for its attentive service and dedication to ensuring guest satisfaction.

Types of Guests

You'll likely encounter a diverse mix of guests, including business professionals attending conferences and meetings, families enjoying holidays, and couples seeking a relaxing weekend escape.

Activities and Events

While DoubleTree by Hilton Shah Alam i-City may not offer regularly scheduled tours, the concierge is readily available to provide information on local events and attractions. Guests are encouraged to inquire about special promotions or themed dining events during their stay.

House Rules and Etiquette

Standard hotel etiquette is expected. Guests are asked to be mindful of noise levels, particularly during late hours, and to respect the privacy of fellow guests. Modest attire is recommended when in public areas, especially during religious observances.

How to Get to DoubleTree by Hilton Shah Alam i-City

Reaching DoubleTree by Hilton Shah Alam i-City is relatively straightforward, regardless of your preferred mode of transportation.

Nearest Transport Hubs

The closest major airport is Kuala Lumpur International Airport (KLIA), approximately a 45-minute drive away. The Shah Alam KTM station offers convenient rail access to various parts of the Klang Valley.

Directions

Taxis and ride-hailing services are readily accessible from KLIA and other locations. Simply provide the driver with the hotel's name and address. For those driving, using a GPS navigation app will ensure the most direct route.

Walking Distance

Located within i-City, DoubleTree by Hilton Shah Alam i-City is within easy walking distance of attractions such as the i-City Theme Park and Central i-City Shopping Mall. Other attractions may require a short taxi or bus ride.

Food Near DoubleTree by Hilton Shah Alam i-City

Whether you're in search of a quick snack or a leisurely meal, you'll find a variety of dining options near DoubleTree by Hilton Shah Alam i-City.

On-Site Dining

DoubleTree by Hilton Shah Alam i-City features several on-site dining options, including its main restaurant, offering breakfast, lunch, and dinner. Guests can also enjoy snacks and beverages at the hotel's café or bar.

Self-Catering

Standard hotel rooms typically do not include kitchen facilities. However, certain suites may offer kitchenettes. It is recommended to check directly with the hotel for specific room amenities.

Nearby Eateries

The adjacent Central i-City Shopping Mall offers a diverse selection of restaurants and cafes, ranging from local Malaysian cuisine to international dishes. Convenience stores are also readily available for purchasing snacks and drinks.

Things to Do Around DoubleTree by Hilton Shah Alam i-City

Shah Alam offers a wide array of attractions and activities to cater to all interests.

Tourist Hotspots

Visit the i-City Theme Park for a day filled with exciting rides and attractions. Explore the Sultan Salahuddin Abdul Aziz Mosque, renowned for its impressive blue dome. For shopping enthusiasts, Central i-City Shopping Mall and SACC Mall are excellent choices.

Cultural Experiences

Immerse yourself in the local culture at the Shah Alam Lake Garden, a beautiful park perfect for a relaxing stroll. Explore the nearby Bukit Melawati, a historical site offering panoramic views of the coastline.

Itinerary Ideas

For solo travelers: Spend a day exploring i-City, followed by a relaxing evening at the Shah Alam Lake Garden. For group travelers: Visit the i-City Theme Park, indulge in retail therapy at Central i-City, and enjoy a delightful dinner at one of the area's many restaurants.

Why DoubleTree by Hilton Shah Alam i-City is Popular Among Travellers

DoubleTree by Hilton Shah Alam i-City is a popular choice among travelers due to its convenient location, modern amenities, and comfortable accommodations. Its proximity to i-City and other attractions makes it an ideal base for exploring Shah Alam. The hotel's commitment to exceptional service and guest satisfaction further enhances its appeal.

Tips for First-Time Visitors

Maximize your stay at DoubleTree by Hilton Shah Alam i-City with these helpful tips.

Room Selection

If traveling solo or as a couple, a standard deluxe room will suffice. Families may prefer a more spacious suite with a separate living area. Business travelers may find an executive room with access to exclusive services more suitable.

What to Pack

Pack light, comfortable clothing suitable for the tropical Malaysian climate. Don't forget essentials such as sunscreen, insect repellent, and a hat. If you plan to visit religious sites, ensure you have modest clothing that covers your shoulders and knees.

Language and Customs

English is widely spoken in Malaysia, making communication relatively easy. Be mindful of local customs, such as removing shoes before entering homes or places of worship. Avoid public displays of affection and dress modestly, particularly during religious holidays.

Best Time to Stay at DoubleTree by Hilton Shah Alam i-City

Consider the time of year when planning your visit to DoubleTree by Hilton Shah Alam i-City.

Seasonal Considerations

Malaysia experiences a tropical climate characterized by hot and humid weather throughout the year. The rainy season typically spans from November to February. The most favorable time to visit is during the dry season, which runs from March to October.

Event-Based Travel

Be aware of major holidays and festivals, such as Hari Raya Aidilfitri and Chinese New Year, as these can impact hotel availability and pricing. University holidays may also lead to increased demand for accommodations.

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All facilities in DoubleTree by Hilton Shah Alam i-City

Others DoubleTree by Hilton Shah Alam i-City
Others

Things to Do

  • Fitness center
  • Health club
  • Outdoor pool

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

In-room Facilities

  • Hairdryer
  • TV

Transportation

  • Parking with surcharge

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in DoubleTree by Hilton Shah Alam i-City

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at DoubleTree by Hilton Shah Alam i-City
299
Number of floors in DoubleTree by Hilton Shah Alam i-City
21
Another facilities in DoubleTree by Hilton Shah Alam i-City
Fitness center, Health club, Outdoor pool, Swimming pool, Accessibility equipment

Frequently asked question in DoubleTree by Hilton Shah Alam i-City

What are available facilities at DoubleTree by Hilton Shah Alam i-City?
There are top facilites at DoubleTree by Hilton Shah Alam i-City such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Shah Alam i-City?
The standard check-in time at DoubleTree by Hilton Shah Alam i-City is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in DoubleTree by Hilton Shah Alam i-City

9.1
Exceptional
From 69 reviews
Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

9.0

Location

9.3

Service and Facilites

9.1

People often mention about DoubleTree by Hilton Shah Alam i-City
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Accessibility (2)
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Traveler Reviews DoubleTree by Hilton Shah Alam i-City

Number of reviews per page
20
40
Customer reviews
Nurul F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel is very comfortable and clean. Everything is great!
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Ivan M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Stay was wonderful: Spacious & clean room, good facilities and close to the mall.
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Nurul F. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
Check in was very smooth. We arrived earlier around 1.30pm and they let us check in early. So thoughtful as we were quite tired since we travelled from Terengganu. As usual Doubletree always gave their yummy welcome cookies. Warm & delicious. Room cleanliness was top notch. We got a room facing down the pool. Two super single beds were large enough, with very comfy pillows. They even provided 1 extra pillow & 1 extra blanket. Breakfast spread were delicious & lots of variety. One our 2nd day, it was quite crowded as we went down to Makan Kitchen on peak hour thus we had to wait for quite a while for the tables to be available. One of the staff tried to put us at the extended tables located quite far from the restaurant itself, however my husband didn’t agree due to the location. Swimming pool was clean. Kids enjoyed swimming in the pool. We will stay in Doubletree again. Very recommended and worth the price.
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1 people find it helpful
Rajalaxmi S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Love everything about the hotel 😍
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S***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 35 week(s) ago
The hotel staff is very helpful in ensuring a comfortable stay, both with room needs and helping to book a taxi to the airport.
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Rajalaxmi S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 35 week(s) ago
Everything was perfect except for the fire alarm triggered during midnight. If it was a false alarm or caused by negligence, I reasonably view it as a service disruption. It could be due to hotel negligence (faulty system or lack of maintenance). I would like to request compensation for the inconvenience
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F***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 45 week(s) ago
- parking is far away - toilet bowl has no faucet, it is quite difficult to wash the poo of a disabled child. not disabled friendly. - booked 2 rooms a month early but got rooms not next to each other but on the other floor. very sad
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Leon L. Z. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 54 week(s) ago
Great location and nice room.
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Muhammad A. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 58 week(s) ago
Overall I can say its nice hotel and good services … …. However: The suite room was very uncomfortable, the bedroom was also smaller, the living room was a bit dark and not clean, and in the end I chose to downgrade to a regular room (which in my opinion felt much more spacious and bright).
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HADI R. s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 62 week(s) ago
Comfortable for taking a break to the nearby mall.
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MALIK A. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
MasAllah 1 My Faourate Hotel to stay Breakfaat Also Good
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Lina N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
Very Good Hotel, Great Staff. I will come again.
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ABDUL S. M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 104 week(s) ago
Good hotel with good services! Alhamdulillah.
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Rafly
icon-origin-TRAVELOKA
8.5
/10
Reviewed 109 week(s) ago
Good location, perfect room, good services and breakfast are way too good 👍.
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Gary L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 122 week(s) ago
I like the hotel as it is new and is just beside the Central mall.
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Noor
icon-origin-TRAVELOKA
9.7
/10
Reviewed 125 week(s) ago
Hotel baru, cantik. Check in check out pantas. Front desk yang cekap. Thank you Puteri. Polite dan comel orangnya. Dapat Cookies yang sedap sebagai complimentary. Pasti akan stay di Doubletree lagi kalau ke Shah Alam.
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MUHAMMAD FARIS BIN MOHAMMAD JELANI
icon-origin-TRAVELOKA
9.7
/10
Reviewed 130 week(s) ago
Friendly staff. Nice room. Nice food for breakfast.
1 people find it helpful
Mohd K. K. B. A.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 135 week(s) ago
Bad experience happen to us. I'm Marriot Bonvoy member. Hilton is my first choice to stay for Christmas holiday every year. Because of the cookies:-). But, this time I'm not happy. The web show wrong picture for Double Deluxe King room. There is no bathtub as per in the room picture. Problem for me while check in moment. Double Tree manager Mr. Ganesh then able to give other room with bathtub. He said nocharge at all. No honesty actually, because I have been charge RM120 per night for 2nights while check out. So, I decided not to stay at this hotel anymore. I banned DoubleTree by Hilton Shah Alam I-city.
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saifuludin
icon-origin-TRAVELOKA
10.0
/10
Reviewed 143 week(s) ago
Hotel bersih, pelayanan ramah, menu sarapan banyak pilihan dan enak, sebelahan sama mall, pas diseberang i-city. Top recommended
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Others 4 DoubleTree by Hilton Shah Alam i-City

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