1. Hotel
  2. Malaysia(5,807 hotel)
  3. Terengganu(271 hotel)
  4. Kuala Terengganu(142 hotel)
  5. Pulau Duyong(4 hotel)
  6. Duyong Marina Resort

Duyong Marina Resort

Hotel
Pulau Duyong, Terengganu, Pulau Duyong, Kuala Nerus, Kuala Terengganu, Malaysia, 21300
See all photos
Impressive
8.3/10
According to 80 guests
Nice hotel, nice view, freindly staff
Azizulmumin B. M. H. M.
See all reviews
Based on 159 traveler reviews
AC
Parking
Swimming Pool
24-Hour Front Desk
Elevator
Restaurant
WiFi

Nearby attractions
Mydin Mall
(3.00 km)
Badariah Palace
(5.27 km)
Sultan Mahmud Airport (TGG)
(5.59 km)
Green Acres Golf & Country Resort
(7.14 km)
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Review by Traveloka users
Review

Based on 51 reviews

8.3
Impressive
Fantastic
22
Very Good
40
Satisfying
9
Average
9
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
8.5
- Business travel
Nice hotel, nice view, freindly staff
9.4
- Family vacation
It was a great place and so breathtaking, the room was comfortable and the buggy service was excellent.
8.4
- Business travel
Overall 7/10. service quite slow. should improve. but just to inform that on the day I stayed there, I informed the receptionist to call me at 5.45 am to wake me up but no phone call from the receptionist. this is the first time I have experience this since all the hotels that I visited can call me if I inform them. please take note on this and improve.
9.6
- Family vacation
Little bit dusty room and room’s verandah
8.5
- Business travel
Great experience for me because 1st time I stay at Duyong Marina during non peak season. Mosquitoes? Yes, but don’t worry because mosquito repellent provided by hotel. Maintenance? Yes, need more improvement.
8.5
- Business travel
Need more maintenance and overall good.
8.8
- Family vacation
Nice pool and breathtaking view.
9.1
- Romantic Vacation
location was great for romantic getaway
9.7
- Family vacation
Marvelous and awesome experience!
9.7
- Family vacation
Authentic room design and concept
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Based on
159 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business27
Couples43
Solo travel3
Family63
Friends getaway10
Rating Result
Very Bad
19
Bad
22
Average
38
Very Good
59
Extraordinary
21
Lee M
Deceived by Website. Housekeeping Team failed the resort
The resort has so much potential. However, the first thing that put me off was the following:- 1. Towels smelled. It had stains of dirt, most probably from the previous hotel guess. 2. The comforter.. oh my gosh!! It was so smelly that we slept without the comforter during our stay. Had dirty black spots too! Was it washed and dried properly? I doubt so. 3. The bed smelled. 4. The sink was filled with grime and dirt. 5. Bathtub bulb wasn't working. Had to also poo in the dark. Couldn't the maintenance team had it changed? Or hotel management forgot to order the bulbs? 6. The sofas were dirty. The headrest was dusty. 7. Thanks Duyong resort for the "memorable" stay. Because of this experience I will not recommend to anyone. 8. So much potential for business but lack of seriousness in keeping the place livable.
Couples - Nov 2, 2017
Joran K
Beautiful in the outside, horrible and terrible in the rooms
This is nothing like what you see in the pictures. And for a 4 to 5 star hotel, it is really unbelievable. Dirty floors, foul smell on the bed, dirty towels, stained bedsheets, water heater and toilet lights that failed to work... Just not livable. Reminds me of a 2 star resort in India. Exterior is very pretty. Big let down by housekeeping department
Business - Nov 2, 2017
Louise W
Promised so much but gave so little
After a long hot drive across to the coast after a night in the rainforest we had high expectations from the website for this hotel. Whilst on the outside it looks ok it has no substance and is so bad we are leaving after just one night. Check in- No information given about Wi-fi so we had to ring up Very curt and no really very friendly staff The Room- We had booked a deluxe cabin and after being dropped outside the door by the golf buggy (no cars allowed near the rooms) is soon became clear there was very little that was deluxe. The staircase was very dirty and worn, paint from touching up the woodwork was splattered all over the windows. The room itself was dusty and smelled as if it had been shut up for some time. The air con unit very noisy and broken. The promised mini bar fridge was dirty and empty. The chairs were stained and dirty. The shower room sinks had adhesive all around the plug hole which was yellow and again dirty. In the shower grout had been repaired but different colours and the tiled floor hadn’t been cleaned for some time. No spare toilet roll and limited available, towels were thin and dirty, no hand towel, no where to put the wet soap so it just slid all over the countertop, the mirror glass glazing had gone, the bath was just something I was not prepared to look too closely at as it was stained and frankly disgusting. The pool- The booking website had glorious pictures of the pool with sun loungers and umbrellas. In reality it had 6 loungers all looking in need of some work, no cushions and a single broken umbrella. The pool bar was an empty building and no staff in sight. The sign said pool towels should be in your room (none were but we didn’t even know they should have been until we got to the pool!) They were in fact on a table in the empty building. The pool itself had broken tiles around the edges and paint splashed on the floor from who knows what.... The restaurant- Having decided to check out a day early we had a long drive and early start so decided to eat on site. Having ordered 2 burgers we then waited 40 minutes for them to arrive and only after chasing. The food wasn’t that warm but when we complained we got a very insincere “sorry” and were just nodded at as if we were stupid. What could be a fantastic place to stay had either been closed up for out of season and they still take bookings without the full facilities or it needs closing and a total revamp. The service is poor and standards are low. It is not worth the money paid to stay here.....
Couples - Oct 25, 2017
AQAJ
Good place but need improvement!
It is a very nice and welcoming resort! the room is very nice and tidy. the services are good and fast in action! But the management should do more in maintaining the rooms and facilities. After all it is a luxury room with moderate price! definitely will come again!
Family - Sep 25, 2017
IM A
Lower your expectations
Good location as it's away from the hustle in town. But you need a car to travel anywhere coz there's nothing nearby in walking distance. Poorly maintained. Air con spoilt resulting in flooding, stained sheets, insufficient amenities. Slow response to queries. Really need to lower expectations and have patience. Unbecoming of a 5 star resort.
Family - Sep 8, 2017
See other reviews
Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • TV
    • Shower
    • Minibar
    • Cable TV
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • 24-hour Receptionist
    • Luggage storage
  • Sports and Recreations
    • Diving
    • Table tennis
    • Fishing
  • Things to Do
    • Fitness center
    • Outdoor pool
    • Sauna
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • General
    • AC
    • Non-smoking room
  • Accessibilty
    • Access friendly
  • Connectivity
    • LAN Internet

Check-in and Check-out Time

Check-in: 3:00 PM
Check-out: 12:00 PM

Location
Duyong Marina Resort is a hotel in a good neighborhood, which is located at Pulau Duyong.

The hotel has a very good location, also near the Sultan Mahmud Airport (TGG), which is only 5.59 km away.

Not only well positioned, but Duyong Marina Resort is also one of hotels near the following Sultan Mahmud Airport (TGG) within 5.59 km and Redang Airport (RDN) within 49.35 km.

About Duyong Marina Resort

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Duyong Marina Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Duyong Marina Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Duyong Marina Resort.

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Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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