Eastern & Oriental Hotel

9.2
/10
Exceptional
1,061 reviews

What Guests Say About Their Stay

budi s.
10.0
/ 10
I had the most wonderful time. the people are nice from the front door to the services at the lobby. the room are clean. the swimming pool super nice. cafe is cool an vintage. the food at breakfast was so awesome. so much varieties.
In the Area
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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Eastern & Oriental Hotel is certainly the accommodation of your dreams and a must to be included in the list if you have the extra budget when you are in Penang for your travel for leisure with friends or family or even if you are simply travelling on business occasion. This luxurious five-star hotel is easily found at 10, Lebuh Farquhar which is roughly five minutes away from the city centre of George Town, which is also the state capital of Penang.
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What's around Eastern & Oriental Hotel

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10, Lebuh Farquhar, Georgetown, Pulau Pinang, Penang, Malaysia, 10200
Lobby Eastern & Oriental Hotel
Lobby 2 Eastern & Oriental Hotel

Discover More About Eastern & Oriental Hotel

Eastern & Oriental Hotel is certainly the accommodation of your dreams and a must to be included in the list if you have the extra budget when you are in Penang for your travel for leisure with friends or family or even if you are simply travelling on business occasion. This luxurious five-star hotel is easily found at 10, Lebuh Farquhar which is roughly five minutes away from the city centre of George Town, which is also the state capital of Penang.

How to Get to Eastern & Oriental Hotel

You can either drive or take the flight or bus for your choice of public transportation to get to Penang to reach Eastern & Oriental Hotel. If you are driving from Kuala Lumpur, the drive to the hotel will take around 4 hours via North-South Expressway / E1 route. If you are considering of taking the bus, you will be dropped off at the main bus terminal in town, which is Penang’s Sungai Nibong Terminal. From the terminal, the ride to the hotel will take around 20 minutes. Last but not least, if you are taking the flight, you will be landing at the Penang International Airport. From there, the distance to the hotel is around 20 kilometres, so, it will take around 30 to 35 minutes to reach the hotel using either taxi, local bus or ride-sharing services. While you are on your way to the hotel, you can try to see these landmarks to help you find the hotel such as Camera Museum and Penang State Museum which are located within less than a kilometre away from the hotel.

Different Types of Rooms in Eastern & Oriental Hotel

There are a total of five main types of room that can be picked by the guests deciding to stay at Eastern & Oriental Hotel depending on the room occupancies and they are Victory Annexe Studio Suite, Deluxe Suite – Heritage Wing, Premier Suite – Heritage Wing, Straits Suite – Heritage Wing and Writers Suite – Heritage Wing. All these rooms are properly furnished and installed with sufficient in-room facilities provided in all rooms which include air conditioning, bathroom, shower, bathtub, bathrobe, desk, minibar, refrigerator, hairdryer, in-room safe, ironing facilities, separate dining areas, free newspaper, complimentary bottled water, coffee / tea maker, television and Wi-Fi connection. Victory Annexe Studio Suite is a 55 square meter room that provides either one double bed or two single beds. The same is for Deluxe Suite – Heritage Wing and Premier Suite – Heritage Wing for their bed offerings, however, both are of 58 square meter size. Meanwhile, Straits Suite – Heritage Wing is a 87 square meters room that provides one King bed and Writers Suite – Heritage Wing is a 135 square meters room that provides one King bed as well as separate dining lounge and stylish bathroom.

Restaurants and Cafes in Eastern & Oriental Hotel

The English afternoon tea is a time-honoured tradition that dates back to 1885 – now presented at Palm Court which also offers a selection of ethnic Asian inspired dishes and casual international fare for all day dining. Java Tree serves Straits Nyonya recipes and classic European dishes in an elegant setting while Sarkies is a perennial favourite for its splendid buffet-spread of Malaysian and international delights. At the Planters Lounge, continental dishes are available from its menu. For refreshing and well-made cocktails or the perfect pint, the new Farquhar’s Bar is the place to be. Whether cosily seated indoors, semi-formal dining, outdoors at the seafront verandahs or poolside, there is something to suit every taste and fancy at the E&O.

Facilities and Activities in Eastern & Oriental Hotel

Being among the highly esteemed hotels operating around, it is to be expected of Eastern & Oriental Hotel to have a very elaborate package of facilities and services to serve its guests. Upon check-in, guests are able to access the hotel facilities and services which include airport transfer, area, shopping center and beach shuttle, 24-hour receptionist plus security, bellhop, concierge, doorman, porter, money changer, safety deposit box, laundry service, luggage storage, fitness center, garden, library, massage, sauna, tours and wedding service. For business travellers, they could utilize the business and meeting facilities, conference rooms, photocopier and computer station.

Interesting Places near Eastern & Oriental Hotel

St. George Anglican Church –

Located at 1 Farquhar Street which is really within less than five minutes away from the hotel by driving, St. George Anglican Church is a 19th-century Anglican church which is the only one of its kind that can be found at the heart of Georgetown, Penang. It was founded in 1818 and built with a combination of Neo-Classical, Georgian and English Palladian architecture styles entirely by Indian convict labours. It is still active till this day and was once damaged during the Japanese occupation, but managed to be finished repairs in 1948.

All facilities in Eastern & Oriental Hotel

Bar, Cafe and Lounge Eastern & Oriental Hotel
Bar, Cafe and Lounge
Swimming Pool Eastern & Oriental Hotel
Swimming Pool
Fitness Center Eastern & Oriental Hotel
Fitness Center
Functional Hall Eastern & Oriental Hotel
Functional Hall
Common Space Eastern & Oriental Hotel
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Hot breakfast
  • Poolside bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Beach shuttle
  • Bicycle rental
  • Bicycle storage
  • Car rental
  • Limited parking
  • Limo or town car service
  • Shopping center shuttle
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Fitness center
  • Garden
  • Library
  • Massage
  • Outdoor pool
  • Outdoor pool
  • Sauna
  • Spa

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Business Facilities

  • Business center
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier

Kids and Pets

  • Babysitting
  • Babysitting with surcharge
  • Highchairs

Sports and Recreations

  • Billiard
  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Eastern & Oriental Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

1) Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. 2) With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang. 3) Abiding by the Government Movement Control Order’s SOP, the Gymnasium, Swimming Pool, Spa and certain Food and Beverage outlets unfortunately will not be made available during your stay until further notice.
Child above 6 years old is considered as adult. Additional charges will apply on breakfast and exceeding default room occupancy.

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Eastern & Oriental Hotel
232
Number of floors in Eastern & Oriental Hotel
4
Another facilities in Eastern & Oriental Hotel
Bellhop, Concierge, Money changer, Doorman, Express check-in

Frequently asked question in Eastern & Oriental Hotel

What are available facilities at Eastern & Oriental Hotel?
There are top facilites at Eastern & Oriental Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Eastern & Oriental Hotel?
The standard check-in time at Eastern & Oriental Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Eastern & Oriental Hotel provide breakfast?
Yes, Eastern & Oriental Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Eastern & Oriental Hotel

9.2
Exceptional
From 964 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

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Traveler Reviews Eastern & Oriental Hotel

Number of reviews per page
20
40
Top reviews
Anthony
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This is a satisfactory hotel but not 5*. It obviously was a very grand hotel in its day but needs renovated to bring it up to those former standards. The location overlooks the sea but it is not a good view! The saviour for us was Nagesh at reception who was extremely friendly and helpful. The other member of staff was Lillian in the bar area who was a ray of positivity and excellent service. The food at breakfast had lots of options but the quality should be better. Those hot dishes being offered where often cold and are not being kept at the right temperature. The suite we had was of a good size and a wonderful power shower....which we loved. The toiletries where also of a good standard. The television must be one of the smallest I have ever encountered on my travels and certainly should not be a suite. Overall I think there are better hotels to be had for the money being charged.
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Stephen
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

In all honesty a bit of a disappointment
Heather
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was amazing and a beautiful view
Claudia
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It is a beautiful property
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The views were great, the suite is spacious and very comfortable. Great for family gatherings .
Faye
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a wonderful stay at the E&O hotel, the surroundings were lovely and it had such an old school luxury charm. All dining areas were lovely and the club lounge for cocktail hour added something extra special. Thank you for a wonderful stay and I would recommend this to anyone who would like to stay in a hotel with such history and good service.
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Benjamin Ee Ping
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful
mandy
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Best hotel on our Asia Trip.
Manoj
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful stay. Very helpful and friendly staff. Excellent service. Breakfast and staff top quality. Will go again
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Always a great stay
David
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Great iconic hotel - good value overall - we stayed in the Victory wing and the rooms are spacious and we preferred to the heritage section. Service was polite, not overbearing and the hotel had a nice relaxed feel. Lovely infinity pool. Breakfast catered adequately fif every taste.
Gillian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful old colonial hotel, great value for money for food and beverages and best location in central George Town
Jennifer
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Wonderful hotel beautiful room and housekeeping excellent. We were upgraded to a room that allowed drinks and canapés in the Cornwallis lounge. Fantastic location walking distance to the street art and Chew Jetty. Buffet in the evening is excellent value and the breakfast amazing. Staff also wonderful cannot fault this!
Ronald
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This is one of my favorite historic hotel. The swimming/Gym area is just right size. Morning Yoga classes by the water is also one of my favorite activities. The breakfast buffet is the best of the world. I love this hotel.
James
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This hotel is truly 5 stars 🌟 Our suite room was gorgeous and so spacious. We were overlooking the sea in the heritage section of the building. Everything you need for a great stay, even our mini bar items were free ! Also had access to lounge for tea/coffee throughout the day and drinks & snacks between 6 & 7 pm. We had breakfast in Planters as it was quieter than than Sarkies and a beautiful view from the outside. We will definitely stay there again.
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Rosemary
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

It is not clear on Expedia that we were not booked in the hotel advertised. There is a new wing called 'Victory Tower' that we had to stay in. The old hotel front desk staff were dismissive and no help. The new tower manager was very helpful and although he couldn't put us in the old hotel as advertised he did upgrade our room and give us access to the amenities of the 'old hotel'.
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Ronald Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This hotel feels like a throwback to the British Colonial days, in a good way. The service was impeccable, the food was excellent the ambiance was old world luxury. Highly recommend if you are looking for a hotel with real character.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Might have been the BEST Hotel we have ever stayed at in the World. And we have been to a few. In fact, after our two stays there; during back and forth Cruise overnights - we sat down later and tried to figure out if there were any better?? It took a while to even come up with a couple of our favs’. And We have had some Grand Ones, but the E & O; we can easily count on, with only two or three fingers. Views spectacular. Ultra clean and safe. Quiet and Relaxed. Rooms fit for Queens and Kings. Excellent location - with short walks to some cool Markets and reasonably priced Night Time eats. Red Garden Food Paradise, close by gets top marks. And the breakfast buffet at the hotel is unparalleled / unbeatable for quality, selection, friendliness, service and tastebuds. Definitely the best buffet breakfast in the World, bar none! And the best of all was the Very Friendly / Courteous Staff. Professionals in every aspect. Top that off with an excellent local driver, that we still correspond with daily - and E & O and Penang has easily become one of our favorite destinations. So wish to return/visit again. Very well done. Thanks to ALL. We will never forget You. Your Beautiful Place and People - are the Real Deal.
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WEN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good location but the service is mediocre
Christian
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful and comfortable hotel, with good service and good location on the waterfront. Rooms are large. We will definitely stay there again. Enjoyed the pools and the work out room.
Number of reviews per page
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